When I first came to practice in Abington in

1988, I had a staff meeting where I

emphasized that our role is to be the patient advocate and that was the responsibility of

our team.

Team based care is even more important

today as we integrate technology, electronic

records, and partnerships with other

organizations such as our affiliated hospitals

and specialists. The care of the patient

requires each of us to be engaged in helping

our patients navigate the “system” that

health care has become.

We are all part of what we are today and all

of you will help create our tomorrows. I

personally express my thanks and gratitude

to all of you!

George Clairmont, MDPresident

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Compass Medical’s NEW Newsletter

Coming June 2010

“Compass Today” is a

publication created to give you

a taste of things to come.

Our NEW and IMPROVED

newsletter, set to be published

in June, will feature

publications and information

for Employees and Patients.

Newsletter Teaser

In addition to everyday

updates, this NEW Newsletter

may feature:

Recruitment Postings

New additions and

Retirement Farewells

Baby and Wedding

Announcements

Health Tips

Compass In The

Community

Seasonal Recipes

Employee Spotlights

IT Tricks and Tips

+ MORE

LOOK FOR OUR NEW

NEWSLETTER COMING IN

JUNE!

 

this issueCompass Expands to Easton P.2

Partners in Excellence Award P.3

Principles for Recruitment P.4

E.B. Family Medicine Moves P.5

Connecting and Transforming A Letter from the President  

I am very pleased that our Marketing

Specialist Kelly Bartucca asked me to write

a brief letter for our new Compass Medical

Newsletter. We have certainly come a long

way from our founding in 1993.

As I look from my new office to the

remarkable Southeast Medical Center, I am

astonished to think this is the third move for

the business office, as we have outgrown

our space at SMC. I am even more thrilled to

see the beautiful new Family Medicine Suite

that we were able to create in this space

after our move (for more on this, please see

pg. 3).

It is truly amazing that we have grown so

quickly in just 16 years. Although there have

been many changes in those years, the care for the patients remains our focus.

COMPASS Today

Laura Sebastyn Director of Operations

PIE recipient for excellence in

Leadership and Innovation

“I have been a part of Compass

Medical for 11 years and am

proud of how far we have come.

Compass offers opportunities! If

you want to better yourself and

your career while working toward

the growth and change of a

company, there is no better place

to be.”

wards YOGA FOR THE

MIND Radiology

Department Comes Together

The Radiology Department in

East Bridgewater has taken

up “Yoga for the Mind”,

simply defined as,

Crocheting! Yes folks, a

group of girls have formed a

Wednesday night crocheting

club and have discovered a

hidden, inner talent.

This group of crocheting

fanatics is being led by

Radiology’s own Lisa

Cushing. “It’s very rewarding

to take a group of women that

have never crocheted and

teach them something that is

so self gratifying” said Lisa.

“In today’s world, coming

together and relaxing

amongst our peers is so

necessary. It shields us from

the everyday toxins that

penetrate our well being.”

Crocheting has brought

together the Radiology

Department in ways they

never imagined. “Crocheting

together redirects our

everyday hectic lives into

pure laughter and self-

discovery.”

For more information on

Crocheting, contact Lisa

Cushing in the Radiology

Department.

TECHNOLOGY AT ITS BEST The Compass Medical Information

Technology team has implemented

a cutting edge wireless connection

between the Southeast Medical

Center and the new Business Office

building. The connection has a

return on investment within nine

months, twice the availability and

speed of a traditional Verizon

Urgent Care Expands Hours

The Urgent Care Center at Southeast Medical Center has opened its doors to offer services 7 days a week. Now open Monday

through Sunday, the Urgent Care Center is able to care for all members of the community. “Our goal is to provide patients with

convenient, high quality medical care without the long wait times or high co-pays associated with emergency rooms” said Nancy

Peplau, M.D., Clinical Director for the UCC.

The Urgent Care Center is equipped with a full service lab and radiology department. X-rays are read the same day by

radiologists from Brigham and Women's Hospital. A second Urgent Care Center will be opening soon in Easton.

connection, while saving tens of

thousands of dollars each year it is

in place. By using this technology

the IT team was able to connect the

buildings in less than three weeks

instead of the 45-120 days normally

required to install a high speed

Verizon connection. 

The new Wireless Fiber System on top of Southeast Medical Center (right)

2010

P artners I n E xcellence Established by Partners Community Healthcare in 1996, the Partners In Excellence Awards recognize

individuals and teams at all levels who go above and beyond the call of duty and who have contributed to Partners’ overall success.

Joanne Riley, Managed Care Coordinator, EB Primary Care

PIE recipient for excellence in

Quality Treatment and Service

“I just celebrated my 18th

Anniversary at Compass Medical.

I believe that our patients have

the right to be treated with

courtesy, sensitivity and dignity

at all times. I believe that

anything worth doing is worth

doing well.”

Jessica Turcotte Patients Accounts Supervisor

PIE recipient for excellence in

Leadership and Innovation and

Quality Treatment and Service

“I just passed the 3 year mark

here at Compass Medical and am

humbled by the nominations. I

am also most excited about the

direction Compass is heading

towards and the opportunities

that are being created along the

way.”

Award recipients are nominated by their fellow colleagues and are selected on the basis of contributions in the areas of quality treatment and service, leadership and innovation, teamwork, operational efficiency and outstanding community assistance.

Compass Medical Expands to Easton

Pictured: Dr. George Clairmont, Laura Sebastyn and Jamie Barber

Pictured: Dr. George Clairmont, Jessica Turcotte and Jamie Barber

Pictured: Dr. George Clairmont, Joanne Riley and Jamie Barber

Compass Medical is proud to announce the opening of

a new state of the art healthcare facility in Easton. This

40,000 square foot facility is conveniently located in

the Easton Industrial Park 1 mile from Route 24. This

location will be the new home to Brockton Northwest’s

Family Medicine Team and Brockton South’s Internal

Medicine Team. In addition, this facility will also have

an on-site Laboratory, full service Radiology, Specialty

Services (specific services coming soon) and an Urgent

Care Center.

“We are very excited about the opening of Easton” said

Laura Sebastyn, Director of Operations and Project

Director for Easton. “This new location will enable us

to bring even more exceptional medicine and

compassionate care to the members of the South Shore

Communities we serve. We have already received

numerous requests from prospective and current

patients on the new location.”

Compass Medical in Easton is set to open in phases,

starting with Family Medicine in April.

For more information, please check out our website at

www.compassmedical.net for updates.

Information Technology Team

PIE recipients for excellence in Operational Efficiency

Pictured: Dr. George Clairmont, Mike King, Chris Beck, Eric Schneiderhan, Robert Clairmont, Rob Chipoli and Jamie Barber

Page 3

An estimated 200,000 homes

were severely damaged or

destroyed. 1.2 million people

were made homeless or

displaced, as a result of the

powerful earthquake that

struck Haiti on January 12,

2010.

Devastated by the destruction

and despair left by the quake,

Marie Cadet, Physician

Assistant at Compass

Medical's Urgent Care Center,

flew to Haiti on February 15th

to dedicate her time, energy

and skills to this distraught

country. Marie, along with

other members of the NOAH

Rebuilding Hope 1 Step at a Time

NY organization were able to

collect money to bring medical

supplies, medications and

medical support to the victims

of this natural disaster. “This

trip was a very rewarding

experience” said Marie. “With

located at Bojeux Parc in

Tabar, Haiti, about 15-20

minutes from Port-Au-Prince,

Haiti. Her team was set up to

provide primary care,

emergency care and same day

surgery to the critically injured

the money I

collected, I was

able to make

contributions to

the NOAH NY

organization as

well as contribute

to an injured

patient to purchase medicine

they needed at an outside

pharmacy.”

Marie’s field hospital was

Haitian

population. “The

support I

received from

my friends,

family and co-

workers was

overwhelming

and greatly appreciated. This

has been a life altering

experience that will stay with

me forever.”

“This has been a life

altering experience

that will stay with

me forever”

Compass Medical Primary

Care is pushing ahead to meet

the needs of the patients it

serves by opening a new state

of the art suite for Family

Medicine located at Southeast

Medical Center. This full

service family practice suite

cares for newborns all the way

up to elderly patients. This

location boasts onsite lab

testing as well as access to

other ancillary services such as

radiology, cardiology, podiatry

and more, all located at SMC.

Because this office has five

Physicians and one Nurse

Practitioner, service will not

be in short supply. “Actually,

our current and future patients

can expect more personalized

care as we have added a

pediatric nurse to the staff to

accommodate the growing

pedi population” said Cheryl

McCabe, Site Manager for

East Bridgewater Primary

Care.

This Family Medicine Suite

hopes to take on more patients

and uphold the character and

values it has always shown.

“Our patients have given us

the reputation of maintaining

high quality care, providing

exceptional attention to each

person, and creating a

comfortable and homey

environment…we will not let

them down”.

The NEW East Bridgewater

Family Medicine suite is now

open and accepting new

Patients. Call 508.350.2300

for more information.

ATTENTION COMPASS MEDICAL EMPLOYEES

East Bridgewater Primary Care Expands with High Hopes

PRINCIPLES FOR RECRUITMENT SUCCESS Did you know that the Compass

Medical website has a new

‘HR/Career’ Section?

CompassMedical.net now lists all

current job openings and allows

job seekers to apply on-line. Job

seekers are also able to apply to

‘No Specific Job’ if they want to

simply submit their application for

future consideration. Also, the

new software allows for job

seekers to receive automatic job

alerts whenever a new job is

posted. The process is easy and

simple to use.

Compass Medical is growing. In

order to help fuel this growth,

Compass Medical needs to recruit

and retain talented healthcare

staffing. To achieve this

endeavor, Compass Medical has

implemented new technology to

manage, retain and retrieve job

seeker information.

If you know of a friend or former

co-worker with healthcare

experience that you think would

be an excellent employee, please

have them begin the process by

emailing the recruitment office at:

jobs@compassmedical.net

Paul Porter is the Sr. Recruitment

Specialist who performs and

manages the entire company

recruitment function. Paul has a

recruitment career that consists of

12 years as a Staff Recruiter and 6

years as a Staffing Manager. Paul

earned his Bachelor of Science

from the University of

Massachusetts in Amherst and has

been certified in Employment

Law since 1996.

Rename Our Newsletter and…

All Compass Medical Employees are invited to submit name suggestions for our new and improved newsletter.

The winner of this contest will receive a free lunch for their entire office!

All entries need to be submitted in writing via email no later than May 14, 2010. All submissions should be sent to Kelly Bartucca at: info@compassmedical.net

HOT SPOT Current Job Openings * Radiology Technologists - Full time - Part time - Per Diem * Radiology Tech Aide * Ultrasound Technologist * Nurse Practitioner - Cardiology * Family Nurse Practitioner * Physician-Internal Medicine * Adult Nurse Practitioner

For more information, contact Paul Porter at jobs@compassmedical.net.

EMPLOYEE CALL TO ACTION Monthly Pick

Compass Medical is striving

to produce a successful,

quality based internal and

external newsletter and we

want your help. Get involved

and make decisions that

affect the Compass Medical

Community.

This TEAM will:

Discuss important

Compass Medical News

Develop article ideas and

topics

Manage site publications

Create publications of

your own...and MORE

If interested in joining or

learning more, please email

Kelly Bartucca at

info@compassmedical.net

For more information on this organization, please visit the www.noahny.org.

Cadet caring for a patient Living conditions after the

earthquake

Page 5

 

HIGHLIGHTED EMPLOYEE

CLASS OF THE MONTH

Patient Registration

Training

In  this  class,  new employees  or  veterans looking  for  a  refresher will  learn  how  to properly  register  a patient. 

 

Participants  will  get hands  on  training  ‐ adding  and  updating patient demographic and insurance  information  in this  interactive  mock registration  process.  Common  registration errors, their impact, how to  avoid  and  correct them  will  also  be reviewed.  

 

This  is  a  great  class  for someone  new  to  the registration  process,  or for  someone who wants to update their skills, and learn best practices. 

 

This class is offered to all employees. Please  check the  Calendar  of  Events for the next class. 

 

COMPASS MEDICAL HAS A NEW WEBSITE

THIS NEW AND IMPROVED SITE FEATURES:

FRESH, NEW DESIGN

NO STOCK IMAGES

SMOOTH NAVIGATION

PERSONALIZED PAGES

INTERACTIVE DIRECTIONS

PROVIDER QUICK FIND

FLASH PANELS

FREQUENTLY ASKED

QUESTIONS

BILLING CENTER

CALENDAR OF EVENTS

+ MORE

Compass Medical is proud to announce the debut

of our new and improved website. This new

website was designed to bring patients and

visitors instant gratification through the ease of

its navigation, interactive buttons and

personalized style. This new website can give

anyone personalized information on all of our

Providers, create tailored directions to any of 

our locations and can allow visitors to request more information on our services. This

site will be an on-going project for the Marketing Department, as they prepare to gear

up for a Patient Portal. “The Patient Portal is a piece of technology that has been a long

time coming for Compass” said Kelly Bartucca, Marketing Specialist and website

designer. “The Patient Portal will not be in effect for a while but we are hoping to give

our Patients the ability to manage portions of their healthcare through our website in

the future.”

VISIT WWW.COMPASSMEDICAL.NET AND EXPERIENCE

THE NEW VIRTUAL COMPASS MEDICAL