COMPANY PROFILE (2)
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Transcript of COMPANY PROFILE (2)
Office Technologies Ltd Ramco Group Industrial Park Mombasa Rd, Nairobi P.O.Box 27574 – 00506 Nairobi, Kenya Email: [email protected] Web: www.officetechnologies.co.ke Tel: (254) 20 804 2780/1 (254) 735 654 239 | (254) 728 888 222
About Office Technologies Ltd
Part of the Ramco Group of Companies, Office Technologies Ltd deals with products and services related with the Office Automation Industry.
Established in 2003, we represent world leaders in innovation and technological fields. This enables us to cater to a large pool of clients through direct and channel sales.
Who we are…
The Ramco Group Companies…
Our Vision & Mission…
Our Vision To become an enterprising distribution entity of quality products and excellent services in the region Our Mission Offering diverse and constantly complementing range of modern technology products, enterprise solutions that satisfy the needs and exceed the expectations of our customers and channel partners through support and exceptional services Our Core Values Quality Every product we promote is guaranteed of a top most quality
Service Excellence To exceed expectations
Commitment We are committed to all our promises
Community Contribute to Society
Integrity In all our operations and dealing, internally & externally
TOSHIBA – Authorized Distributors for Multifunctional Products
CANON – Authorized Distributor for Consumer Imaging Products
DELL – Tier – 1 Partners for Desktops, Laptops & Server Computers & Solutions
RONGDA – Authorized Distributors for Digital Duplicators for East Africa
MERCURY – Authorized Distributor for ICT & Lifestyle Products
INTERMEC – Authorized Partner for Kenya for Mobile Computing Solutions
ROWE – Authorized Distributor for Wide Format Multi-Functional Products for East Africa
HISENSE – Sole Distributors for Climate Control Solutions (air conditioning)
SHARP – Authorized Partners for Sharp Display Media (Interactive White Boards & Display Panels)
Our Partners…
Title and Content Layout with SmartArt
Oct 2003
Jan 2004
Aug 2004
Nov 2004
Aug 2005
July 2007
Jan 2008
Oct 2009
Dec 2009
Commenced operations
with a staff of 12
Triumph Adler Appoints OTL
as business partner
Epson & HP Products are
included in the OTL product
profile
Ventures into the Office Furniture
Sector
Canon South
Africa appoints OTL as
Authorized Distributor for
Canon Consumer products
Appoints 10
channel partners for B2C sales
Toshiba appoints OTL as an Authorized
Distributor for Photocopiers,
Multi-functional Products
Channel partners
throughout Kenya
increases to 30
Rongda launches its products in
Kenya through Ningbo
Industries ROC and OTL as its official local
partner
Dell appoints OTL as a Preferred Partner.
OTL Staff reaches 82
personnel, with over 1000
installations and a network reach
of 300 clients
OTL appointed as the official
local Partner for Mercury
Lifestyle Products
OTL moves its offices to the Ramco Group Industrial Park
along Mombasa Rd. With over
9000ft2 of space for Offices, Showroom, Storage etc
Our Milestones…
Title and Content Layout with SmartArt
Oct 2010 July 2011 June 2012 Aug 2012 Oct 2012 Feb 2013 Oct 2013
OTL appointed as Official Partners with Intermec
providing Mobile Computing Solutions
OTL partners with Canon Middle East
to promote the entire Canon
Imaging Solutions range
OTL becomes a Regional Training Centre & Certified Service Centre for Canon Middle East
OTL becomes a sole partner for Hisense Air Conditioning,
Televisions & Fridges
OTL acquires additional
10,000 ft2 storage area at Ramco
Group Industrial Park
OTL introduces Sharp’s range of Display Medias as
authorized partners
OTL celebrates
10 years as a business
entity
Our Milestones…
Title and Content Layout with SmartArt Our Product Profile…
Photo copiers and multi - functional
Mono & Color
Laser & Inkjet Printers Single & Multifunction
Wide Format Printers & Scanners
Scanners & Digital Archiving Solutions
including cheque scanners
Title and Content Layout with SmartArt Our Product Profile…
Air Conditioning Residential & Commercial Units
Mobile Computing Solutions Hand held printers, scanners & readers
Photo Video Products DSCs, DSLRs, Video Cameras
Computers & Accessories PCs, Laptops, Mice, etc
Title and Content Layout with SmartArt Our Product Profile…
Security Surveillance Systems In-door and exterior weather proof
cameras
Televisions & Fridges
Interactive White Boards Display Panels
Title and Content Layout with SmartArt Our Services Profile…
Easy Doc * Long & Short term rental services on imaging products
* No capex to clients
* Pay for what you use
Easy Image * Comprehensive post sales support for MFPs
* Equipment owned by client
* Support on PER CLICK basis
Easy Support * Comprehensive post sales support for MFPs
* Fixed annual charges – Spares and Service * Excludes consumables
ICT Services * Provide consultancy and implementation * Training support on Document Management / Archiving Solutions * ERP Solutions
Surveys & Consultancy * Site surveys for residential and commercial air conditioning * Surveys and consultancy for security surveillance systems * Installation and Training Support
Work Flow Analysis * Print / Copy / Fax volumes
* Determine the actual needs of the clients
* Enables to propose suitable solutions
Warranty Services * Back to Base warranty services on consumer products
* On site parts and labor with Easy Support or Easy Image contracts
Bureau Services * Large Volume Mono and Colour Printing, Copying, Lamiation
* On site & Off site binding of documents
Easy Fix * Innovative post sale technical services on entire range of products * Return to base or onsite support
* Easy to manage through the use of service coupons
Our Structure and Infrastructure…
Direct and Indirect Sales Force of 30+business consultants, merchandisers for business products, white goods and consumer products
Over 300 channel partners, nation wide offering the entire range of our products & services
HelpDesk with over 14 experienced executives, equipped with modern communication tools – Mobile CUG, Internet Chat, SMS, Emails etc to provide real time – single window support on sales, pre & post sales. Technical, financial, logistics etc and customer relations
Customized software to provide comprehensive information on clients equipment like age of the equipment, usage record, expenses on service contract, history of services provided including service documents from archive at a click of the mouse
Our Structure and Infrastructure…
Field Technical team of 28 trained and experienced engineers to provide onsite technical support
Fully equipped workshop to support RTB / Warrant support
State of the art training center with multimedia audio and video equipment and facilities
Over 19,000m2 of office space with stores, showroom facility and ample of free and secure parking
20 cars and 12 two wheelers to support our direct sales/service function
Our Service Statement…
Our Reach… Some of our Clients…
• The Aga Khan Group • Government of Kenya • Sarova Group • AON • Centum Investments Co Ltd • AGRA • Tangaza College • M.P. Shah Hospital • TNS • KCB & NBK • Kenya Airways • USAid • VISA Handling • Unilever • Standard Chartered Bank • Tullow Oil
Our Contact Details…
Office Technologies Ltd Ramco Group Industrial Park
Mombasa Rd Nairobi
Email: [email protected]
Website: www.officetechnologies.co.ke
P.O.Box 27574 – 00506, Nairobi, Kenya
Tel: (254) 20 804 2780/1 | (254) 735 654 239 | (254) 728 888 222