Company Overview Sep 2015
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Transcript of Company Overview Sep 2015
PAGE 2
STAY’NPLAY PROVIDES SECURE “POP UP”
CREATIVITY CENTRES FOR CHILDREN. THIS
ENABLES THE PARENT OR CARER SOME
“CHILD-FREE” TIME TO SHOP, BROWSE,
PARTICIPATE, OR SIMPLY RELAX.
“
”
PAGE 3
OUR VALUECreate a point of difference
Influence where your customers shop by providing a service they seek out.
Increase salesAfford your customers time to browse and spend more money.
Build your brandIncrease foot traffic by enhancing your customer’s experience.
We’re mobile Use our service when you need it, not when you don’t.
Be socially responsiveGive single and stay at home parents a valued break and offer
them an opportunity to shop.
Professional serviceOffer a professional service with a proven track record in risk
management.
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WHERE WE OPERATE35 LOCATIONS IN
AUS AND NZ
NSW
VIC
QLD
WESTFIELD, ST LUKESWESTFIELD, GLENFIELDWESTFIELD, WESTCITYSHORE CITY SHOPPING CENTREPAKURANGA MALL*HUNTERS PLAZABOTANY TOWN CENTREWESTFIELD MANUKAU CITY
EASTGATE, BONDI JUNCTIONBROADWAY SHOPPING CENTRESOUTHGATE, SYLVANNIAROSELANDSPLUMPTON MARKETPLACE, MT DRUITTSTOCKLAND BALGOWLAHWESTFIELD CHATSWOODCAMPBELLTOWN MALLWARRIEWOOD SQUAREERINA FAIRST MARYS VILLAGE MACQUARIE CENTRE, NORTH RYDEBATEAU BAY SQUARE
POINT COOK TOWN CENTRE
THE PLAZA SHOPPING CENTRE
BAYFAIR SHOPPING CENTRE
WESTFIELD QUEENSGATE
THE PALMSWESTFIELD, RICCARTON
WESTFIELD CHARTWELL
MYSTERY CREEK EVENTS CENTRE
CENTRE CITY SHOPPING CENTRE
RICHMOND MALL
JOHNSONVILLE SHOPPING CENTRE
THE PINES, GOLD COAST
REDBANK PLAZARIVERLINK SHOPPING
CENTRE, IPSWICHCAPALABA PARK
AUCKLAND
WELLINGTON
CHRISTCHURCH
* FORMALLY WESTFIELD PAKURANGA
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5 YEARS50,000 KIDS I–
0INCIDENTS
Over 5 years, Stay’nPlay has registered more than 50 000 children and has an exemplary track record, with “zero incidents”, EVER.
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RESEARCH1. How did you value Stay’nPlay as part
of your shopping experience?
2. In future, would this service influence your choice of places to shop?
3. What is the best time of day for you to use Stay’nPlay?
88% EXCELLENT12% GOOD
27% – MORNING (INCLUDING MID TO LATE MORNING)
26% – FROM 10AM TO EARLY AFTERNOON21% – ANYTIME
99%
*Survey based on 447 children
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WHAT’S IN OUR CENTRES?
1 2Our Creativity Centres offer:
of craft materials
Our Construction Centres offer:*
Each centre is based on the principles of children exploring and creating through various mediums. Our activities reflect the most popular activities in schools and child care centres.
Where possible, and subject to availability of resources, the activities in each centre can beamalgamated to allow craft and construction to be combined to create a mixed Centre.* Example only and we are not limited to these items. We have other specially designed craft and construction projects.
The Creativity Centre has been extremely valuable to our centres. Every school holiday period we get comments from our shoppers as to how handy it is to drop off their children and get things done so quickly. The Centre is always installed without any issues and the staff are easy to work with, responsive to feedback, entirely professional and great with the kids.
JULIA WETZEL, NATIONAL MARKETING CO-ORDINATOR, WESTFIELD NEW ZEALAND, 2011
“”
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RISK MANAGEMENT
Stay’nPlay was founded, both conceptually and operationally on sound and robust risk management principles.
Key areas that reflect our attention to detail in safety matters are as follows:1. Centre design - centre height to comply with National Fencing Guidelines for
children, panelling to allow limited visibility of children in the centre, inward & self-closing door which secures, one entrance only which is permanently staffed by employee.
of all staff, and conduct orientation and safety training in each venue / centre.
sanitised and where possible steam-cleaned between use. Children are asked to
friendly and is either sourced through educational suppliers or purpose built.
5. A comprehensive manual of Policies and Procedures is in every centre, and is available for inspection at any time.
Any Centre or marketing manager looking for interactive children’s activities which can be trusted to represent you well and add value to the shopping experience should consider the Stay’nPlay Centres.
CAMPBELLTOWN MALL
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A TRANS TASMAN BUSINESSKey points:
services their shopping centres across the North and
shopping centres.
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THE YOUNGEST AGE THAT WE ACCEPT IS 3, WHILE CHILDREN AS OLD AS 11 OR 12 ARE ABLE TO ENJOY THE CENTRE.
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GREAT IDEA. LOVE LOVE!IT WAS SO LOVELY TO SHOP WITHOUT THE KIDS KNOWING THAT THEY WERE HAPPY, SAFE AND HAVING FUN. THANK YOU SO MUCH XXOOAWESOME
IDEA“VERY WELL ORGANISED”
AMAZING PLACE AND EXCELLENT
WORKERS FOR MY CHILDREN. YOU DESERVE
A GOLD MEDAL. WE LOVED IT.
FREE ENTERTAINMENT FOR MY KIDS WHILE I DO SOME SHOPPING.
IT WAS THE BEST THING IN TOWN.GR
EAT C
AR
E.”
“”“
“APPRECIATION
THIS IS A FABULOUS SERVICE.”
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DETAILSSome frequently asked questions on the operation of Stay’nPlay.
How long can children stay in your care?We advocate a 1 hour time frame but parents can drop their children
What are age limits for children?
are able to enjoy the centre. We are a little bit flexible with young children, if they are with sibling children, or friends, but they need to be happy to be left, toilet trained and able to communicate.
How qualified are the staff?Staff are carefully chosen for their relevant experience in working
wonderful experience with us.
What sort of materials are used in the centre?All materials are sourced through school suppliers, such as School
How does the centre’s mobility work?It takes approximately two hours to set up the centre and a little less to take it down. It is completely self sufficient and does not
How big is the centre?
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THE POSITIVE FEEDBACK WAS SO STRONG WE HAD TO CONSIDER FURTHER BOOKINGS TO MEET THE DEMAND.
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