Company LOGO FUNDAMENTAL UNITS IN SOCIAL AND HUMAN SERVICES P2 DR. SA’ODAH BINTI AHMAD JPMPK, FEM,...
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Transcript of Company LOGO FUNDAMENTAL UNITS IN SOCIAL AND HUMAN SERVICES P2 DR. SA’ODAH BINTI AHMAD JPMPK, FEM,...
Company
LOGO
FUNDAMENTAL UNITS IN SOCIAL AND HUMAN SERVICES P2
FUNDAMENTAL UNITS IN SOCIAL AND HUMAN SERVICES P2
DR. SA’ODAH BINTI AHMADJPMPK, FEM, UPM
TOPICS TO BE DISCUSSEDTOPICS TO BE DISCUSSED
1. Research Work – Case Study1. Research Work – Case Study
2. Group Work2. Group Work
3. Interaction Between Units3. Interaction Between Units
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LOGORESEARCH WORK – CASE
STUDYRESEARCH WORK – CASE
STUDY Important in SHS to generate new knowledge
and evaluate practice methods to ensure that client systems are understood and adequately served.
Refers to any discipline strategy of inquiry and Sometimes equated with the gathering of facts
Three specific types of research:Disciplinary.Policy.Evaluative.
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LOGO DISCIPLINARY RESEARCHDISCIPLINARY RESEARCH Is the research to expand or modify the
understanding of social, political, economic and psychological processes so that social behaviour can be explained.
Begins with paradigm or perspective to analyse a particular topic.
Sometimes the research process begins with observations.
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LOGO POLICY RESEARCHPOLICY RESEARCH Is a specialised form of inquiry whose purpose
is to evaluate the reliable and relevant knowledge for public officials and others in the government.
Is structured to identify, assess and evaluate public strategies used to produce end results.
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LOGO EVALUATIVE RESEARCHEVALUATIVE RESEARCH
Is to review the literature generally available.Measures the extent to which a program
attains its goals.Evaluates the effectiveness of the direct work
of workers with clients.Specifically:
Identifying goals.Formulate operational definitions.Demonstrate a causal connection.
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LOGO GROUP WORKGROUP WORK A process and activity that seek to stimulate
and support more adaptive personal functioning and social skills of individuals through structured group interaction.
The development of effective skills in communication & effective problem solving technique is the goal of group work experience.
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LOGO TYPES OF GROUPSTYPES OF GROUPS
Generally, groups may be classified in terms of a specific purpose.
The common types of groups are :1. Recreational skill groups.
To provide for members’ entertainment, enjoyment and experience.
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LOGORECREATIONAL SKILL
GROUPSRECREATIONAL SKILL
GROUPS To promote development of skills within a
recreational or enjoyment context. Tasks are emphasized and instruction is
provided by the resource person for example, a coach.
Examples: Sport groups such as basketball and football.
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LOGOCONTINUECONTINUE
2. Educational Groups To transmit knowledge and enabling members to
acquire more complex skills Examples: Language groups such as English,
Japanese language groups.3. Socialization groups To stimulate behaviour change, increase social
skills, self-confidence and encourage motivation. Examples: Motivational groups.
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LOGO CONTINUECONTINUE4. Self-help groups.
To resolve a personal or social problems.Examples: Alcoholics anonymous group, Kelas
Bekas Penagih. 5. Therapeutic groups
Consists of individuals who have difficulty in dealing with emotional problems associated with divorce, alcohol and drug related problems, parent-child relationships problems and others.
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LOGO CONTINUECONTINUE
6. Encounter groups.To assist individuals in developing more self-
awareness & interpersonal skills.Many different titles of this group: Training
groups, sensitivity groups and personal growth groups.
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LOGOEFFECTIVE GROUP
DEVELOPMENTEFFECTIVE GROUP
DEVELOPMENT Achievement of group outcomes depends on:Purposefulness: establishment of specific goals,
objectives, direction or intent of the group.Leadership: maintenance of group focus and
integrity, maximum participation of members.Selection of group members: facilitates group
cohesion and performance.Size of group: determine by purpose.
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LOGOSOCIAL WORK AS A
PRACTICESOCIAL WORK AS A
PRACTICE SW include principles of social work practice in
the change process:Assure members’ dignity and worth.Develop group’s purpose and roles.Assess individual/whole group problems,
needs and support.Develop group identity – unique character,
relationship, needs.Develop communication – expression of
feelings and emotions permitted.
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LOGO DISCIPLINARY RESEARCHDISCIPLINARY RESEARCH
Plan and implement group activities for constructive interaction, assessment, advancement of group’s purpose.
Prepare for termination.
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LOGO GROUP LIFE CYCLEGROUP LIFE CYCLE Beginning.
Basic orientation and getting acquainted – honeymoon period.
Norm development.Establishing ground rules for operation, beginning
level of trust among group members. Conflict phase.
Members asserting individual ideas.Question group’s purpose .Suggesting to leave the group or disband group.
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LOGOCONTINUECONTINUE
Relationship phase.Replace initial conflict with acceptance.Work through conflicts.Deepening relationships.Sharing leadership, task and trust.
TerminationEnding of group.Recognition of the ending of group
experience and personal growth.
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LOGO EVALUATIONEVALUATION Pertinent to professional practice. Focus: Extent to which group objectives are
met. Ongoing or total group process (at the
termination stage). Activities and behaviours related to group
performance.
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LOGOCONTINUECONTINUE
Group factors related to personal/group goals and objectives – leadership, resources, changes in group members etc.
Basis for efficiency and better quality of services - maintain rigorous evaluative standards.
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LOGO TERMINATIONTERMINATION
When the establishment groups purposes are achieved.
Related to meeting group goals and members personal goals.
Group aborted due to:Unattainable goals.Dysfunctional behavior of one or more group
members disrupt group’s activities
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LOGO CONTINUECONTINUE
Conflict is typical in group development.How conflicts are addressed is important to
individual/ group’s growth and how well the group handles termination.
Worker must be sensitive to needs of group member at time of termination.
Worker must assist group members in phasing out their attachment to the group.
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LOGOINTERACTION BETWEEN
UNITSINTERACTION BETWEEN
UNITS The Relationship Between Helpers and Clients: The process of helping is client orientated as the
helper focuses on assisting clients meet their needs.
Human service helper personal interaction with client and their ability to use professional skills to establish a relation: apply their problem solving skills to address the needs of their client.
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LOGO CONTINUECONTINUE Some of the helpers may not able to meet all the
client’s needs, but they did work actively to connect their clients with other human service agencies.
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LOGO SOCIAL WORK NETWORKINGSOCIAL WORK NETWORKING
Networking is one way that service providers work together to serve clients.
Human service is often called the human service umbrella: involved either directly or indirectly in promoting and reinforcing satisfying, healthy living and community cohesiveness.
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LOGO CONTINUECONTINUE
Human service umbrella: 1. As a “bridge” to narrow the gap between
people and systems.2. Another bridging responsibility is to link human
services agencies.