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Library Services for Hispanic Patrons in the University System of Georgia
Sarah HeplerMLIS 7700
National and Local Increases in the Hispanic Population
1990 2000 2006
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U.S.
Georgia
USG
Spanish Materials and Services in the News...
American Libraries – Insert Pic Here Public Libraries
CNN Video Gwinnett County Budget Cuts Denver Library Budget Cuts
Academic Libraries? Unknown
Increases in Hispanic Enrollment: 1995-2007
What is “Hispanic”
In this research proposal the term Hispanic: Describes people who come from cultures
where Spanish is the primary language spoken (excluding those from Spain).
Includes people descended from Spanish-speaking cultures in Latin America, South America, and the Caribbean.
In general: The term Hispanic refers to a cultural group,
not a racial or ethnic group.
Research Question
What is the nature of library services for Hispanic students? Collection Development Library Services Staffing
Results are expected to show that USG libraries do not support the needs of Hispanic students.
Literature Review Collection Development
Types of MaterialsSpanish LanguageBilingualFocus on Hispanic Experience
Library Services Community Analysis Reference services and materials geared towards Hispanic patrons Instruction Computer/internet access
Staffing Sympathetic, well-trained staff Diversity training Diverse library staff Staff involvement with Hispanic groups
Methods
Descriptive Methodological Approach Population = 36 USG libraries Sampling Frame = USG Institution List No Sample Survey
Closed and open-ended questions Administered online E-mail invitations with hyperlink to survey Pilot study
Data Analysis
Quantitative Survey Data Frequency Analysis Tables and Graphs
Illustrate the relationship between the growing number of Hispanic students in the USG and library services for Hispanic patrons
Bar Charts and Pie Charts
Qualitative Survey DataSelected qualitative data presented textually in the
results sectionSurvey results are expected to show that USG
libraries do not offer services to Hispanic students.
Survey Item 1: Institution Type
Survey Item 2: Materials
Survey Item 3: Services
Survey Item 4: Spanish-Speaking Staff
Survey Item 5: Diversity Training
Survey Item 6: Opinion Question
Survey Item 7: Additional Comments
Survey Item 7: Additional Comments
Services and Materials are Important Future Services Budget Cuts Diverse User Base
Conclusion USG libraries are more likely to carry
Spanish-language and Hispanic-themed materials, but are they are less likely to carry bilingual materials.
Library services for Spanish-speaking students are extremely rare.
A majority of USG libraries have Spanish speakers on their staffs.
Diversity training is common in USG libraries.
USG directors are ambivalent regarding the need for Spanish-language materials in their libraries.
Questions For Future Study Considering the widespread support for Spanish-language and
Hispanic-themed materials, why were USG libraries so much less likely to carry bilingual materials?
Given that the majority of USG libraries carry Spanish-language and Hispanic-themed materials, why are Spanish language services almost non-existent?
If 53% of USG libraries have staff that speaks Spanish, then why aren’t more libraries offering reference help and bibliographic instruction/orientation in Spanish?
USG library directors are overwhelmingly neutral regarding the need for Spanish-language materials and services in their libraries. Is this view warranted?
References