Community Services Commission - Oakville - town hall... · 2020. 8. 6. · Capital Project...

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Budget 2018

Community Services

Commission

Budget Committee

November 23, 2017

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Budget 2018

Programs and Services

Emergency Services Tab 12

Recreation and Culture Services Tab 13

Library Services Tab 14

Parks and Open Spaces Tab 15

Cemeteries Tab 16

Harbours Tab 17

Infrastructure Maintenance Tab 18

Oakville Transit Tab 19

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Budget 2018

Strategic Goal Accomplishments

Enhance Our Natural

Environment

• Town response to worst flooding since 1912

• Town wide EAB hazard abatement program

• Updated Private Tree By-law

• 72 new garden plots at Memorial Park including

accessible ones

Enhance Our Cultural

and Social

Environments

• Design work for South East Community Centre has

commenced

• Support for Canadian Open tournament

• Creation of Community Development Plan

• Interdepartmental customer segmentation analysis

2017 Accomplishments

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Budget 2018


Outstanding Service to

the Public

• Launched Demand Response Scheduling Software for

riders

• Strategic Review of Specialized Transit Services

• Onboard video surveillance cameras on all buses

• Bus infrastructure upgrades

• Initiated Cemeteries Master Plan

Be Innovative in

Everything We Do

• New OPL Strategic Plan

• Opening of first Creation Zone at Iroquois Ridge library

• New Branch model for OPL and RFID implementation

• New Seed Library

• New Fire Data Analytics Software

• Implementation of a PTSD prevention plan

• LED Streetlight Conversion – Phase 2

• Introduction of e-notification for program waitlists


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Budget 2018

Key Program Outcomes2013 2014 2015 2016 2017

Minimum maintenance

standard deficiencies per lane

kilometre

.31 .52 .24 .25 .23 *

% of respondents satisfied with

winter road/sidewalk

maintenance

68% 68% 74% 74% 88%

No. of active library

cardholders per capita

41% 42% 39% 41% 39%*

Library Collection Breakdown

Digital/Print-Audio Visual

21/79 21/79 29/71 31/69 31/69

Transit ridership (millions) 2.961 3.014 2833 2.851 2.993*

Transit on-time performance n/a n/a n/a 72.4% 84.1%*

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Budget 2018

Key Program Outcomes2013 2014 2015 2016 2017

% of response crew travel

time- 240 seconds or less

80% 76% 74.9% 65% 66.4%

*

No. of fire related injuries per

100,000 population

4.86 2.14 3.71 1.58 2.06*

Recreation participant hours 628,000 635,000 708,000 727,000 765,000

Recreation program capacity

rates

74% 75% 77% 74% 80%

Kilometers of Trails n/a n/a n/a 220 223

No. of trees and shrubs

planted

5,514 5,317 4,913 28,197 30,096

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Budget 2018

Key 2018 Initiatives

Strategic Goal Strategic Initiatives


the Public

• Development of town flood response plan

• Extension of Route 1 on Trafalgar to 407 Park and

Ride

• Continued expansion of Home to Hub

• Service improvements on Routes 4,5 and 6

• Construction of Fire Hall 8

Be Innovative in

Everything We Do

• Salt Management Plan

• Automated Hours of Svs. Tracking system for

vehicle/equipment operators

• CLASS replacement

• Implementation of Fire Prevention mobile app

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Budget 2018

Key 2018 Initiatives

Strategic Goal Strategic Initiatives

Enhance Our Natural

Environment

• Develop Urban Forest Strategic Management Plan

• Undertake new Parks and Open Space Strategy

• Complete Cemeteries Master Plan

• Complete Harbours Master Plan

• Start construction of Waterfront Trail improvements

Enhance Our Cultural

and Social

Environment

• Trafalgar Park facility opening

• SECC design work

• Support for the Canadian Open

• Public art strategy

• Theatre/Central library feasibility studies

• QEPCCC community kitchen

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Budget 2018

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Budget 2018

Program Budget Drivers - Fire

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Budget 2018

Program Budget Drivers - Recreation

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Budget 2018

Program Budget Drivers - Transit

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Budget 2018

Gross Operating Budget

$176.2M

Net Operating Budget

$123.3M

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Budget 2018

Gross Operating Budget - $176.2M

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Budget 2018


$176.2M


$123.3M

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Budget 2018

Looking to the Future

Impact of New

Legislation

External Drivers

Impact of Technology

Service Delivery

Challenges

People Plan

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Budget 2018

Council Reports and Referrals

• Fire Master Plan Implementation

• Events Strategy Implementation Update

• Cultural Plan Implementation Update

• Gypsy Moth and Cankerworm Strategy

• Canadian Open Support

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Budget 2018

Capital Budget Overview

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Budget 2018

Capital Project HighlightsProject Name Budget

Trafalgar Park Revitalization Project $21.1

South East Community Centre $10.8

EAB Management Program $3.7

Parks and Roads Replacement Equipment $3.2

Transit Replacement Buses $2.7

Fire Station #9 - Land $2.7

New Trafalgar North Library Branch - Land $2.6

Temporary Branch Library in North Park $2.5

Neighbourhood Park #4 $2.5

Glen Abbey Library Creation Zone and Renovation $2.4

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Budget 2018

2018 Budget by Program ($80.8M or 63%)

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Budget 2018

2018 Budget by Category

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Budget 2018

Questions

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Budget 2018

Community Development

Commission

Budget Committee

November 23, 2017

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Budget 2018


Environmental Policy Tab 20

Infrastructure Planning & Improvements Tab 21

Parking Tab 22

Municipal Enforcement Tab 23

Building Services Tab 25

Planning Services Tab 26

Development Engineering Tab 27

Strategic Business Support Tab 28

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Budget 2018


To be the most Livable

Town in Canada

• Official Plan Review

• Urban Structure

• Main Street Growth Areas

• Speers Corridor Study

• Employment Commercial Review

• Master Plan for the Former Hospital site

• Implementation of the Brantwood Master Plan

Environmental

Leadership

• Stormwater Master Plan Phase 2

• Creek and Erosion Environmental Studies

• Coronation Park Drainage Improvement EA

• Health Protection and Air Quality By-law

• Environmental Strategic Plan Update


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Budget 2018


Cultural • Cultural Heritage Landscape Implementation Strategy,

Phase 2 and Phase 3

• First and Second Street Conservation District Plan

• Lakeshore Road lighting and Street furniture

Good Governance • Short Term Rental

• Transportation Network Company Licensing

• Residential Rental Housing Licensing By-law

• Pedestrian Safety Program


our residents

• Infill Development Improvements

• Building Services Review

• Lakeshore Road Bridge completion

• Implementation of Pay by Phone (HONK)


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Budget 2018

Community Measures 2013 2014 2015 2016 2017

Improved air quality: Ozone

concentration – micrograms per cubic

metre (ug/m3) (ISO 37120 supporting

Indicator 8.6)

56.57 53.97 54.79 53.73 N/A

Fine particulate matter (PM2.5): # of days

with daily average exceeding Health

Canada’s Health Reference Level

13 33 29 46 20`

Avg. time to investigate (days)

IB - By-law investigation

IL – Licensing investigation

65 – IB

28 - IL

87 – IB

32 - IL

69 – IB

36 - IL

41 – IB

29 - IL

25 – IB

26 - IL

Percentage of Deficient pavement within

the network

10.4 7.3 8.1 9.0 8.5

Metres of bicycle paths and lanes per

100,000 population (ISO 37120

supporting indicator 18.7)

N/A N/A N/A 104.42 105.82

Key Program Outcomes

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Budget 2018

Service Delivery 2013 2014 2015 2016 2017

Median days to complete issuance of

permits/refusal letters within mandated

timeframes (10 days)

9 13 10 11 15*

% of development applications

(Subdivisions, official plans, zoning)

meeting statutory timeframes

N/A 75% 80% 54% 29%**

% of permit applications processed

within prescribed timeframe (4-6 weeks) N/A 70% 70% 67% 63%*


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Budget 2018

Key 2018 Initiatives• Official Plan Review

• Transportation Master Plan

• Stormwater Master Plan

• Community Energy Plan

• Biodiversity Strategy

• Kerr and Burloak Grade Separations

• Downtown Streetscape Design and Mitigation

• Marijuana Legalization

• Building Services Review

• Major Development Application Review

• Fee Update and Cost Recovery of Municipal Enforcement

• Operational Review of the Downtown Parking Garage

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Budget 2018

Historical Revenue

Planning Development

Engineering

Building

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Budget 2018

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Budget 2018


$34.0M


$8.7M

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Budget 2018

Gross Operating Budget - $34.0M

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Budget 2018


$34.0M


$8.7M

(Finance) (Finance)

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Budget 2018

Looking to the Future

Impact of New Legislation

Infill Development

and Community Impact

Climate Change and Resiliency

Service Delivery Challenges

LitigationConstruction Challenges

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Budget 2018


• Flashing 40 km/h Program

• Pedestrian Safety Program

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Budget 2018


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Budget 2018

Capital Projects Highlights

Road Resurfacing and Preservation Program $ 9.6 mil

Speers Road (Third Line to Fourth Line) 7.1

Sixth Line (north of Dundas) 4.9

Kerr St Widening and Grade Separation (Speers to NSR) 4.6

Shelburne Promenade at Sheldon Creek 2.2

Speers Road (Fourth Line to Dorval) 1.1

Lakeshore Road West (Dorval to Fourth Line) 0.7

Morrison Creek West Reach 0.6

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Budget 2018

2018 Budget by Program ($37.3M or 29%)

Infrastructure Planning, $36.5 ,

28%

Planning and Development

Studies, $0.8 , 1%

Other Commissions

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Budget 2018

2018 Budget by Category

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Budget 2018

Questions

42

Budget 2018

Corporate Services

Commission

Budget Committee

November 23, 2017

43

Budget 2018


Human Resources Tab 6

Financial Services Tab 7

Regulatory Services Tab 8

Information Systems Tab 9

Legal Services Tab 10

Facilities and Construction Management Tab 11

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Budget 2018

Key Program OutcomesOverall Commission Performance (replace the graph)

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Budget 2018


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Budget 2018


Goal • List

2017 Accomplishments (continue to add)Strategic Goal Initiatives

Accountable • Phase 2 Strategic Asset Management Plan (Buildings, Fleet,

Equipment, Communications & Technology) underway

• Litigation

• Replacement of Fire Hall 3 and Oakville Arena

• OTMH legacy demolition

• ISO 37120 Platinum Certification

Fiscal sustainability • Preparation of DC Background Study

• Preparation of the 2018 budget and related forecast

• Replacement of end-of-life CRM software

• Fuel and liquids management system

• 2017 energy savings at Oakville Transit Facility exceed $100k over

2014

• Disposal of Chisholm School lots

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Budget 2018


Goal • List

2017 Accomplishments (continue to add)Strategic Goal Accomplishments

Innovative • Integrated Project Design (IPD)

• Designed and built Creation Zone with Oakville Library

• Library Radio Frequency Identification (RFID)

• New Learning Management System

• Electronic bidding system operational

• Electronic Document Management - metadata continues to expand

• Roll out of the Global Leave program (67% of eligible staff at this

point)

Good Governance • Preparation for 2018 election

• Council Chamber Renovation in preparation for 7th ward

• More than 100 MFIPPA (FOI) requests

Strategic Goal Initiatives

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Budget 2018

Strategic Goal Initiatives

Accountable • Support implementation of the Leadership Plan (building a dynamic

workforce)

• The Legal Department will vigorously defend and advance the

town's position and interests as directed by Council in planning and

development matters

Fiscal sustainability • Development Charges by-law

• Long term financial forecast and financing plan

• Complete a number of strategic acquisitions, and where necessary

expropriations, to facilitate approved road widenings.

Innovative • Use automation to increase efficiency of recruitment and learning.

• Develop senior management customized dashboards

• Platinum standard ISO 37120

• Advance the development of the former public works lands,

• Implementation of a municipal development corporation,

subject and pursuant to Council approvals and directions.

Good Governance • Conduct 2018 Municipal Election

• Renovation of Council Chamber to facilitate 2 new wards

• Complete asset management plans to ministry guidelines

2018 Key Initiatives

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Budget 2018

Program Cost Drivers

• Information Systems – Software as a Service

(SaaS)

– Salesforce (Service Oakville, Helpdesk)

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Budget 2018

Program Cost Drivers

• Information Systems – Software as a Service

(SaaS)• Salesforce Municipal CRM – Service Oakville and IS Help Desk (2017)

• eMuseum – Gallery & Archives Management (2017)

• Premergency – Learning Management System (217)

• Diligent – Council Document Management

• Taleo – Recruitment Management System

• Eclipse Project Management - Upland Software

• TixHub Theater Ticket Software

• Better Impact – Volunteer Management

• Bridgeall Libraries – Library Circulation Analytics

• Environics

• Infotech Research Group

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Budget 2018

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Budget 2018


(32.3)


(27.2)

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Budget 2018

Gross Operating Budget – $32.3m

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Budget 2018


$32.3M


$27.2M

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Budget 2018

Looking to the Future• Complexity

– Increasingly complex legal files

– Increasingly complex Realty Files

– Increasingly complex building projects

– Greater demands for complex data and information

• Fiscal Pressures– Operating costs – new facilities

– Strategic asset management policy

– Service levels versus inflation

– Asset Management Strategies

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Budget 2018


• Council Chamber

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Budget 2018

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Budget 2018

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Budget 2018

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Budget 2018


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Budget 2018

Capital Project Highlights

• Trafalgar Park Completion ($21.1M0

• OTMH tear down / SECC Building Design ($10.8M)

• Glen Abbey Creation Hub & Renovation ($2.4M)

• North Park Temporary Library Branch ($1.7M)

• HVAC and Roof Replacements ($2M)

• Council Chambers Renovation ($1.9M)

• Hardware Evergreening ($0.96M)

• Energy Management at Various Facilities ($0.5M)

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Budget 2018

Corporate Initiatives and Corporate Services,

2018 budget by program ($10.3M or 8%)

Facilities and Construction Management,

$6.0 , 5%

Information Systems, $3.5 , 3%

Corporate Initiatives, $0.8 , 0%

Other

Commissions

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Budget 2018

Corporate Initiatives and Corporate

Services, 2018 budget by category

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Budget 2018

Questions

Community Services Commission - Oakville - town hall... · 2020. 8. 6. · Capital Project...

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