Community Health Volunteering

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Community Health Volunteering

Content of the presentation• Introduction VSO• VSO National Volunteering in Mongolia• National Volunteering Managing Process• Sustainability


• VSO Int. Aims and Program areas• VSO National Volunteering• VSO Mongolia– Education–Health– Secure livelihood–National volunteering–Mainstreaming disability / HIV Aids


Objectives National Volunteering• Objective 1: Government officials at three Ministries,

local communities and local government in three provinces and two UB districts are aware of and actively support volunteering and its value to the development of Mongolia

• Objective 2: Two national partners in each region and five partners in UB practice good volunteer management leading to improved recruitment and retention of volunteers and improved experience of volunteering.


VSO support in Mongolia– Darkhan from 2006– Chingeltei from 2006– Nalaikh from 2007– Dornod from 2008– National Volunteering Network– Other organizations


Further development• Continuing support to make the

implementation sustainable in health in the mentioned areas

• Further development and implementation in the areas Education and Secure livelihood

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Steps to implement • Needs assessment organization• Role National Volunteers• Training of the managers• Developing implementation plan• Implementation• Evaluation• Sustainability

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Needs assessment• Size and characteristics target group• Goal and expected outcome• Means and manpower • Skills/knowledge and training• Commitment/Co-operation• Time for preparation and execution• Spin-off/sustainability

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Needs assessment▪ Investigate what others do

▪ Express ideas to local government▪ Find out what other local organizations do▪ Look whether you can cooperate

▪ Make a priority list

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Indicators for priorities can be▪ The number of beneficiaries▪ The necessary knowledge/skills ▪ The amount of people to implement▪ The necessary time and costs▪ The expected results and sustainability▪ The fact that others do the same

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Role National Volunteersa) What can National Health Volunteers do? b) Who will benefit?c) What can be the result?d) What profile do we need?e) How will we award?f) How can we organize it?

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Training of the managers• Management National volunteers• Selection volunteers• Project management• Sustainability

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Developing implementation plan• Developing concept plan• Discussion with relevant people• Finalizing plan• Preparing implementation– Placement/profile– Training plan

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Implementation• Recruitment and selection• Training for the work• Organization of the work• Communication • Management


Recruitment and selection• Ways for recruitment• Selection on:– Basic qualifications in the profile– Attitude to volunteering– Character

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Training of volunteers–What activities can be done and how?–What training is needed? –When and by whom? –What skills are needed?–When and by whom?

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Organization and communicationAppointments about • Organization of the National Volunteer’s work

per Family Group Practice• Registration and reports (style and content)• Structure and content of communication with

national volunteers

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Management of National Volunteers• Who is organizational manager • Who is quality manager• Who is coordinator• Who is monitoring• Who is responsible for registration• Who is responsible for evaluation

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Information to record• Knowing what you aim at to improve• Thinking how to measure improvement• Knowing the situation at the start• Registration of the start situation• Registration of improvements• Who is doing what and how?

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Indicators to measure results• For some indicators you can just calculate– Numbers (percentages) of people in your target group– Numbers of people that improved their live because of

your activities

• For others you measure in another way– Visits to observe real situation and report– Interviews about new situation (structured)– Satisfaction with your activities

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Evaluation• Collect the information• Analyze the information • Compare results with the goals• Make a report for discussion with manager• Present the results

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Evaluation• How much improvement was achieved?• Which activities gave good results?• Which activities not and why?• What knowledge/skills will stay

available?

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Sustainability• Which improvement will be sustainable?• Which improvement needs further

investment?• What is the opinion of the staff and

volunteers?• What is the opinion of citizens?

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Sustainability• Marking the end of the project• Integrate good activities in daily work• Stop activities without results• Inform your staff and volunteers

Improvement of activities or new activities means: you start a new project


Managing volunteers leads to• More and better results• More satisfaction of all parties

Please contact VSO for more detailed information or support.

Thank you for your attention

Community Health Volunteering

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