Communities of Practice - WECC HPWG Session 5...Communities of Practice 6 Domain Community Practice...
Transcript of Communities of Practice - WECC HPWG Session 5...Communities of Practice 6 Domain Community Practice...
Rusty Rae,
ALSTOM GRID Technical Institute
Communities of Practice
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Lost on the Moon
Together we are smarter!
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Knowledge in an organization
•Velocity versus Viscosity
VELOCITY: the speed with which
knowledge moves through an
organization
VISCOSITY — the richness or
thickness of the knowledge
transferred
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Xerox problem
Community of Practice- P 4
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Xerox Solution
• We should never create the same solution twice. If a solution already exists, it should be used rather than recreating a new solution. In addition, we should focus on continuously improving existing solutions.
• We should make knowledge easily accessible in real time to our people, customers and partners. Solutions should be made available to everyone as soon as they are created.
• We should create an environment where the organization highly values continuous learning and development for the future.
• We should recognize and reward people who benefit the organization by creating, sharing and reusing knowledge rather than reinventing known solutions.
Community of Ptractice- P 5
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Community of Practice defined
DCP Communities of Practice 6
Domain Community Practice
Communities of practice are groups of people who
share a concern or a passion for something they do
and learn how to do it better as they interact
regularly
Social Learning
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Community of Practice defined
Domain:
Presentation title - 01/01/2010 - P 7
Not a club of friends or network or connections,
Identity defined by a shared domain of
interest Implies a commitment to the domain
And shared competence
BUT…
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Community of Practice defined
Communities of Practice8
Community: Members engage
in joint activities
and discussions,
help each other,
and share
information
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Community of Practice defined
Communities of Practice9
Practice not merely a community of interest
Members of a community of practice are
practitioners
shared repertoire of resources: experiences,
stories, tools, ways of addressing recurring
problems
…a shared practice
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Communities of Practice10
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Communities of Practice11
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Community of Practice defined
•A CoP is…
Communities of Practice 13
ALL
Y’ALL
Community
Domain
Practice
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
How do we set up a CoP?
Communities of Practice14
How did you meet
your significant
other?
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Community/date: Community/date:
Member/role: Member/role:
Value-creation stories concrete examples
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Sustaining CoP
Distributed communities
•Achieve stakeholder alignment
•Promote local variations and
global connections
•Build rhythm to maintain visibility
•Develop private community space
systematically
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Stakeholder alignment
Overcoming geography,
affiliation, and culture
Preparation
Hosting organization
Passion to pursue
Develop relationships
Success begets success
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Promote local variations, global connections
Fractal
Broccoli
Belong to
the global
community
by
belonging
to the local
community
first
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Promote local variations, global connections
Belong to
the global
community
by
belonging
to the local
community
first
• Geography
• Hub and
spoke
• Coordinator
• Form global
communities
• Topic based
• Activity
drives
relationships
• Combine
diversity
and
connection
• Enable
small group
connections
• Meet
needs of
community
• Connect
people
• Create
links
between
fractals
• Not just a
blind email
• Avoid
hierarchy
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Build Rhythm, maintain visibility
Distributed communities less visible
Online
Regular events required
Teleconferences
Coordinators required
Face-to-face meetings
Threaded discussions
Tip sheet to prime pump
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Develop private space systematically
Personal networking key
Focus on core practices
Engage on practice and cutting edge
Populate a database or drink beer
Find ways to connect people
© ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited.
Develop private space systematically
• Personalize membership
• Small group projects and
meetings
• Organized or impromptu visits
• Be opportunistic about chances
to interact
4 Keys