Communities of Practice

Share | Learn | Grow

knowledge management

communities

ExperienceIntelligence

Habit

Narrative DialogueAdvice

Policy Process Guideline

Sim

ple

Com

plic

ated

Com

plex

< 12 mths 1-2 yrs 3-5 yrs 6-9 yrs 10-19 yrs > 20 yrs0

500000

1000000

1500000

2000000

2500000

3000000

Australian Workforce

Time in current role

Peo

ple

Forms of Employment - ABS Nov 2010 - http://bit.ly/nbb951

DECISIONMAKING

PROBLEMSOLVINGKNOWLEDGE

ExpertiseExperience

DATAHistoricalForecast

INFORMATIONInternalExternal

PROCESSProcedureAuthority

CULTUREValues

Behaviours

RISKMitigation

Contingency

STRATEGYDirection

Alignment

demandsu

pply

1

2

3

4

5

Opportunity

Feasibility

Plan

Design

Procure

Integrate

Develop

Test

Deploy

Adopt

StakeholderEngagement

Communications

Implementation

Adoption

community

share

learn

grow

Industry

Profession

Organisation

Team

Personal

Learn Before

Learn During

Learn After

Retrospect

Learning Histories

Networks/Mentors

Induction/Onboarding/Briefing

Development Activities

Research/Intelligence

Peer Assists

Networks/Mentors

After Action Review (AAR)

Networks/Mentors

FORM

AL

Overview• Purpose• Objective• Inputs• Outputs• Authorities

Detail• Assets• Policy• Procedure• Guide• Checklist• Templates

Knowledge• Experts• Networks• Examples• Learnings• Training• Resources• Certification

Practice• Discussion• Q&A / FAQ• Tips & Tricks• Feedback• Improvements• AdviceIN

FORM

ALCHANGECONTROL

IMPR

OVE

MEN

T

PROJECT MANAGEMENT

People Process Content Technology

Roles Role Profiles Career Pathways

Development Curriculums Certification

Collaboration Networks Experts / Mentoring

CommunicationTele / Web /

Video Conferencing

Email / SMS / IM

Collaboration Content (Doc/Wiki/Lists) Discussions

Tools PB Manager / ProjectSolve RMIS / ISMS

facilitation

prompt

dig deeper

open minds

Merry

Christ

mas!

Cory Banksabout.me/corza@corza