Communication skills for everyone - DrupalCon Vienna
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Transcript of Communication skills for everyone - DrupalCon Vienna
![Page 1: Communication skills for everyone - DrupalCon Vienna](https://reader031.fdocuments.net/reader031/viewer/2022022415/5a6489987f8b9a36568b4dc7/html5/thumbnails/1.jpg)
Communication Skillsfor Everyone
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Photo by Boris Baldinger
DonnaBenjamin@kattekrab
● Project lead Catalyst IT
● Board member Drupal Association
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Stagecraft
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To KnowThyself
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By Marko Ercegović, EXIT Festival AudienceCC BY-SA 3.0 Wikimedia Commons
Know Thy Audience.
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By Petar Milošević (Own work) Fountain pen writing (literacy)CC BY-SA 4.0 Wikimedia Commons
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Listening
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By TigTab Shepard Fairey in Hosier CC BY-SA 2.0 Wikimedia Commons
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“As many as five generations with diverse communication appetites
make up today’s workforce.”
C.M.Bell Communicationscmbell.com/blog/2017/4/26/internal-communication-infographic
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The What
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The How
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The Why
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By Tony WebsterBNSF Communications TowerCC BY-SA 2.0 Wikimedia Commons
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How do we communicate?
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listen, hear, understand, grasp, comprehend, observation, read, question, speak, gesture, facial expressions, tone of voice, penguin clarity, concise, friendliness, confidence, honesty, respect, empathy, open minds,
enthusiasm, precision, acknowledgement, reaction, response, elephant, appropriate language, feedback, constructive critique.
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The medium isthe message.
Marshall McLuhan
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Speeches, presentations, emails, chat, text, phone calls, video, audio, books, newsletters,
conversations, dialogues, monologues, performances, blogs, websites, social media,
signs, banners, billboards, notice boards, white boards, art, design, graffiti, stories,
film, tv, radio, podcasts.
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What makes someone a great communicator?
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What makes someone a great communicator?
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“If you want to make a difference instead of make a point,
make sure you have a call to action.”
Decker Communicationsdecker.com/blog/top-10-communication-moments-of-2016/
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What? ListeningHow? Daily practiceWhy? Have more impact
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Questions?
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Referenceshttps://www.thebalance.com/communication-skills-list-2063779
https://decker.com/blog/category/top-10-best-and-worst-communicators/
http://www.learninginfo.org/study-skills.htm
http://bettermindbodysoul.com/effective-communication-techniques/
http://www.maximumadvantage.com/nonverbal-communication/non-verbal-communication-demonstration.html
http://work.chron.com/ineffective-communication-styles-4530.html
http://eloquentwoman.blogspot.com.au/2016/11/famous-speech-friday-australian-mp.html
https://psychcentral.com/blog/archives/2013/10/22/6-strategies-to-become-a-better-communicator/
https://www.cmbell.com/blog/2017/4/26/internal-communication-infographic
https://theatreanddance.appstate.edu/students/prospective-students/25-life-skills-learned-theatre
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JOIN US FORCONTRIBUTION SPRINTFriday, 29 September, 2017
First time Sprinter Workshop
MentoredCore Sprint General Sprint
9:00-12:00Room: Lehar 1 - Lehar 2
9:00-18:00Room: Stolz 2
9:00-18:00Room: Mall
#drupalsprints
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WHAT DID YOU THINK?
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