Communication Skills
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COMMUN ICA TION SKILL S
description
Communication Skills. What is Communication?. A process through which two or more people exchange information. Why is Good Communication Important?. Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings. - PowerPoint PPT Presentation
Transcript of Communication Skills
COMMUNICATION
SKILLS
A process through which two or more people exchange
information.
Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings.
Building Healthy Relationships Communication is a tool for building good relationships.
Expressing Yourself Good communication skills allow you to let others know what you want and need.
Good Communication…Immediate feedbackOpen lines of communicationAllows you to say thingsyou normally wouldn’t say face to face.
Bad Communication…No emotion
May not get a responseMay misinterpret
Allows you to say thingsyou normally wouldn’t say
face to face.
Do you know what the 3 communication styles are?
A passive communicator does not offer
opposition when challenged or
pressured.
An aggressive communicator is hostile and unfriendly.
When you communicate assertively, you express
yourself in a direct, respectful way.
Assertive communication is best for everyone, it takes into consideration everyone’s needs
Active Listening means letting the speaker know you are listening and clarifying anything confusing.
What does it mean to be an Active Listener?
Paraphrasing means using your own
words to restate what someone else
says.Being a good listener is as important
as being a good speaker!
What is another way we communicate without words?
What are other forms of Body Language?
What do yourfacial
expressions
say about you?
