COMMUNICATION COMMUNICATION & &

MORAL VALUES…MORAL VALUES…

By: Shalini Devani

IntroductionIntroduction

CommunicationCommunication DefinitionDefinition Important partsImportant parts Barriers in itBarriers in it tips to remove them / corrective measurestips to remove them / corrective measures

Correlation of it with group activityCorrelation of it with group activity Moral values & character buildingMoral values & character building

DefinitionDefinition Development in an individualDevelopment in an individual Ways to develop themWays to develop them Importance in personal & professional lifeImportance in personal & professional life

What is What is communication??communication??

COMMUNICATIONCOMMUNICATION

It means interaction of a person with the It means interaction of a person with the others.others.

It is the transaction of ideas , It is the transaction of ideas , thoughts ,information, facts & values thoughts ,information, facts & values between 2 or more persons.between 2 or more persons.

Important partsImportant parts……1.1. VerbalVerbal

• LanguageLanguage• Content/knowledgeContent/knowledge

2.2. Non-verbalNon-verbal• Tone of voiceTone of voice• Body languageBody language

• Facial expressionFacial expression• GestureGesture• PosturePosture• Eye-contactEye-contact

3.3. WrittenWritten• FormalFormal• informalinformal

Verbal – 7%Verbal – 7%

Non-verbal – 93%Non-verbal – 93%

Visual -55%Visual -55% Vocal- 38%Vocal- 38%

Stepwise sequel of verbal Stepwise sequel of verbal communicationcommunication

1.1. Monologue/dialogue occurs initiallyMonologue/dialogue occurs initially

2.2. Group Discussion in a the team where all Group Discussion in a the team where all come to a conclusion.come to a conclusion.

3.3. A sort of hypothesis is formedA sort of hypothesis is formed

4.4. On that basis, a questionnaire is preparedOn that basis, a questionnaire is prepared

5.5. Personal interview {if needed}Personal interview {if needed}

Non-verbal communication is over-all Non-verbal communication is over-all inevitable in any interaction & hence inevitable in any interaction & hence everywhere the attire , gesture , posture , everywhere the attire , gesture , posture , body language,…..play an important role body language,…..play an important role in creating a background of our image in in creating a background of our image in the minds of others.the minds of others.

But if not taken proper care , then they can But if not taken proper care , then they can create blocks / barriers to communication.create blocks / barriers to communication.

Communication processCommunication process

Barriers to communicationBarriers to communication

Problems with communication can pop-Problems with communication can pop-up at every stage of this entire process up at every stage of this entire process & have the potential to create & have the potential to create misunderstanding & confusion.misunderstanding & confusion.

These barriers can be categorized as….These barriers can be categorized as…. PersonalPersonal SemanticSemantic PhysicalPhysical

Personal barriersPersonal barriers....

Moods Moods Communicating non-Communicating non-

decision makersdecision makers People with Different People with Different

IQ & EQIQ & EQ AttitudeAttitude PrejudicePrejudice ApathyApathy perceptionperception

Semantic barriersSemantic barriers

Correct paceCorrect pace Use of slang , Use of slang ,

acronyms,..acronyms,.. AccentAccent PronunciationPronunciation Choice of wordsChoice of words Spontaneity of wordsSpontaneity of words

Physical barriers..Physical barriers..

Attire Attire Distance Distance smokingsmoking Faulty equipmentFaulty equipment Doors ,etc.Doors ,etc.

How to remove these How to remove these barriers???barriers???

Corrective measuresCorrective measures……

Have positive attitudeHave positive attitude Be extra cautiousBe extra cautious Be well-preparedBe well-prepared Make use of different mediasMake use of different medias Don’t use slang , jargons ,or acronyms.Don’t use slang , jargons ,or acronyms. Practice proper pronunciation with clear accentPractice proper pronunciation with clear accent EmpathizeEmpathize Use positive non-verbal languageUse positive non-verbal language Use powerful , simple & progress related wordsUse powerful , simple & progress related words

Tips….Tips…. Always have a goal for your communication too.Always have a goal for your communication too. Pre-Planning is always beneficial.Pre-Planning is always beneficial. Never argue Never argue Always motivate Always motivate Keep control on your communicationKeep control on your communication Listen attentivelyListen attentively Enhance your knowledgeEnhance your knowledge Express feelings honestlyExpress feelings honestly Disuse communication errorsDisuse communication errors Improve your tone of voice & vocabulary..Improve your tone of voice & vocabulary..

Moral values Moral values &&

character buildingcharacter building

Moral valuesMoral values……

They are the things held to be right or They are the things held to be right or wrong ..or.. desirable or undesirable.wrong ..or.. desirable or undesirable.

They are often the complex definitions of right & They are often the complex definitions of right & wrong that are based upon well-defined value wrong that are based upon well-defined value system.system.

A value system refers to how an individual/group A value system refers to how an individual/group organize their ethical or ideological values.organize their ethical or ideological values.

A well-defined value system is a moral code.A well-defined value system is a moral code.

Development process…Development process…

Mainly through two sources we develop Mainly through two sources we develop moral values…moral values…

1.1. Learn from others..Learn from others.. ParentsParents SchoolSchool Personal experiencePersonal experience Ethics/spiritual booksEthics/spiritual books Motivating books of great leaders , etc.Motivating books of great leaders , etc.

2.2. Self-conditioningSelf-conditioning

In a way, all these can be categorized In a way, all these can be categorized into :-into :-

Core valuesCore values

Protected valuesProtected values

Created valuesCreated values

Reputation is what people think of Reputation is what people think of us & character is what we know us & character is what we know

about us.about us.

Character building n moral values Character building n moral values form d basis of a form d basis of a

persons personality. They act as persons personality. They act as mirror 2 your inner selves.mirror 2 your inner selves.

so these act as the steps of a so these act as the steps of a ladder called ladder called PERSONALITY.PERSONALITY.

Character building..Character building..

It is the sum total of many qualities which reflect It is the sum total of many qualities which reflect values such as—values such as— EthicsEthics IntegrityIntegrity HonestyHonesty ConscienceConscience TrustworthinessTrustworthiness Mental toughnessMental toughness CourageCourage Consistence Consistence loyaltyloyalty

How to build a strong How to build a strong character???character???

Rules…Rules…

Be trustworthyBe trustworthy Don’t cheat Don’t cheat Don’t stealDon’t steal Choose friends carefullyChoose friends carefully Don’t try to buy any relationDon’t try to buy any relation Be with people of highest characterBe with people of highest character Do right thing at the right timeDo right thing at the right time Keep your commitmentsKeep your commitments Always give more then what is expected from Always give more then what is expected from

youyou

Rules…Rules… Find happiness in by helping others Find happiness in by helping others Seek responsibility , not controlSeek responsibility , not control Learn to maintain confidentialityLearn to maintain confidentiality Keep your conscience aliveKeep your conscience alive Don’t pre-judge peopleDon’t pre-judge people Be “yourself”Be “yourself” Learn from mistakes –experience is the best Learn from mistakes –experience is the best

teacherteacher Be gentle , calm &polite—make use of soft Be gentle , calm &polite—make use of soft

words—this is the sign of strength.words—this is the sign of strength. Practice good listeningPractice good listening Stay occupiedStay occupied Read a GOOD book every week to enrich your Read a GOOD book every week to enrich your

soul.soul.

ConclusionConclusion....

The purpose of communication is to get your message The purpose of communication is to get your message across to others clearly and unambiguously. across to others clearly and unambiguously.

By this ,you convey your thoughts and ideas By this ,you convey your thoughts and ideas effectively. When not successful, the thoughts and effectively. When not successful, the thoughts and ideas that you send do not necessarily reflect your ideas that you send do not necessarily reflect your own, causing a communications breakdown and own, causing a communications breakdown and creating roadblocks that stand in the way of your goals creating roadblocks that stand in the way of your goals – both personally and professionally.– both personally and professionally.

To be an effective communicator and to get your point To be an effective communicator and to get your point across without misunderstanding and confusion, your across without misunderstanding and confusion, your goal should be to lessen the frequency of goal should be to lessen the frequency of communication problems at each stage of the process communication problems at each stage of the process with clear, concise, accurate, well-planned with clear, concise, accurate, well-planned communicationscommunications

ConclusionConclusionCharacter is the rock,Character is the rock,

on which the whole edifice of on which the whole edifice of your life is built.your life is built.

You will know that life is full of You will know that life is full of ups and downs.ups and downs.

It requires a great strength of characterIt requires a great strength of character to withstand the bumpy road in life.to withstand the bumpy road in life.

Character is the Character is the cushion that keeps your life to run on even keel, withoutcushion that keeps your life to run on even keel, without

being bumped off, in pot holes.being bumped off, in pot holes.Absence of character, Absence of character,

even if you have truck of hard currency, will lead to even if you have truck of hard currency, will lead to evil ways, from which it is difficult for you toevil ways, from which it is difficult for you to

retrieve yourself.retrieve yourself.

Thank-YouThank-You