Communication (Introduction)
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Transcript of Communication (Introduction)
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COMMUNICATION
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COMMUNICATION-latin word: communicare : “to make common” or “to share”-process of communicating messages to generate meaning-occurs in a context, a set of circumstances, or a situation
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MESSAGES
Verbal symbolsNon-verbal symbolsSignsBehaviors
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MEANINGthe understandingof the message
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COMPONENTS OF COMMUNICATION
SourceInitiates the
message
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COMPONENTS OF COMMUNICATION
ReceiverIntended target
of the message
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COMPONENTS OF COMMUNICATION
Individual Characteristics: race, gender, age, culture, values and attitudes
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COMPONENTS OF COMMUNICATION
MessageVerbal or nonverbal form
of ideaContent of the interaction
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COMPONENTS OF COMMUNICATION
MessageWords, phrases, facial
expressions, bodily movements, gestures, physical contact, tone
Intentional or unintentional
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COMPONENTS OF COMMUNICATION
ChannelMeans by which a message
moves from the source to the receiver
Soundwaves, soundwaves, twisted copper wires, glass fiber, and cable, light waves
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COMPONENTS OF COMMUNICATION
Feedback-receiver’s verbal or
non-verbal response to the sources message
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COMPONENTS OF COMMUNICATION
Codes Systematic arrangement of symbols used to create meanings in the mind of a person Verbal Codes Non-Verbal Codes
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COMPONENTS OF COMMUNICATION
EncodingProcess of
translating an idea/ message into a code
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COMPONENTS OF COMMUNICATION
DecodingProcess of assigning
meaning to the received idea/ message
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COMPONENTS OF COMMUNICATION
NoiseAny interference in the encoding
and decoding process that reduces the clarity of the message
>Physical Noise >Mental Noise
>Psychological Noise
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COMMUNICATION PRINCIPLES
A. Communication begins with the self
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COMMUNICATION PRINCIPLES
B. Communicatio
n involves others
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COMMUNICATION PRINCIPLES
C. Communication has both a content and a Relational Dimension
“Sit down”“Would you care to be seated?”
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COMMUNICATION PRINCIPLES
D. Communication is Complicated
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COMMUNICATION PRINCIPLES
E. Communication Quantity does not increase communication quality
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COMMUNICATION PRINCIPLES
F. Communication is Inevitable, Irreversible, and Unrepeatable
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COMMUNICATION CONTEXTS
1. Intrapersonal Communication
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COMMUNICATION CONTEXTS
2. Interpersonal Communication
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COMMUNICATION CONTEXTS
3. Public Communication
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COMMUNICATION CONTEXTS
4. Mass Communication
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REFERENCES:Lucas, S. E. (2009). The Art of Public Speaking. 10th ed. New York: McGraw-Hill Companies, Inc.
Pearson, J.et. a.l. (2008). Human Communication. 3rd ed. New York, USA: The McGraw-Hill Companies, Inc.