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![Page 1: Communication Collaboration and Control Les Timms Head of IT for the Development Directorate Birmingham City Council.](https://reader035.fdocuments.net/reader035/viewer/2022081603/5697bfbc1a28abf838ca188c/html5/thumbnails/1.jpg)
Communication Collaboration and Control
Les Timms
Head of IT for the Development Directorate
Birmingham City Council
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About BCC and the Development Directorate
•Birmingham City Council is the largest city council in Europe.
•The Development Directorate represents one of the City’s 5 strategic directorates.
•Over the last 5 years the Directorate has been responsible for the transformation of the City Centre.
•Major projects include:
-The new Bull Ring
-Millennium Point – The Think Tank
•Typical initiatives:
-Implementing Electronic Government
-Flourishing Neighbourhoods
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Development Directorate IT Environment
•1800 desktops linked into the City WAN
• Up to 50 IT –related projects at any one time:
•IT programmes/projects include:
- Supporting Highways PFI
- Highways Database
- Street Lighting System
- Planning Online
- Planning Portal
- PARSOL
- Document Management
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High-Level issues
•Managing many projects involving different service areas
•Control of programmes/projects, status reporting and visibility of latest action
•Managing associated documents and attachments
•Reporting against Directorate targets and key initiatives such as IEG and Best Value
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The Challenge for Programme/Project Management;
• Many active projects that involve different service areas
• Capturing ideas and knowledge across a wide range of projects
• Need to know who is doing what at any time and be able to dynamically re-schedule
• Enabling mechanisms for reporting and tracking project completion deadlines
• Microsoft Project helps many Project Managers build a list of tasks, but once the project commenced, activity reporting was done through voice and e-mail
• Compiling a list of projects and reporting was major problem for Programme Manager
• Two IT teams recently combined – with different practices and cultures
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The Solution
• PS-Team implemented - initially to track all IT projects and activities in the Development Directorate
• Provides a foundation for initiating new projects and assigning them to specific manager - basis for the onward creation of tasks for team members
• Manages processes for identifying and allocating expenditure
• Supports compilation of accurate reports to the Directorate's management teams
• As with any system it requires thought and planning to get the most out of it.
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Benefits
• Helps the manager to manage his/her projects
• Not tied to any methodology, but supports PRINCE2 and MSP.
• Continuous visibility of actions – full audit trail
• Allows precise tracking of progress on each project
• Allocate and monitor individual responsibilities
• Significantly improves project control
• Visibility and reporting against Directorate targets and initiatives
• Provides a single point for all project files and documentation
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Technical overview
• Zero client-side software or applets
• Based on XML & Web Services
• Entirely Web server based
• Microsoft SQL Server database
• Built using the Microsoft .NET Framework
Technical benefits
• Low maintenance overhead
• Common and compatible data format
• Integrates with email and Microsoft Project
• Simple deployment
• Accessible and usable through RAS and GPRS
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Implementation Plan Outline
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Expansion of Functionality Branch
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Project Type Topics
Eastside
Highways
Transportation Strategy
Economic Dev
Urban Design
Best Value
IEG (Implementing Electronic Government)
Planning
Infrastructure Consolidation
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Topic Groups
Development Directorate
Eastside
Economic Dev
Highways
Transportation Strategy
Urban Design
Planning
Development Directorate Project Tasks
Corporate
Best Value
IEG
Other
Infrastructure Consolidation
Corporate Project Tasks
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Matrix Management
One key benefit PS-Team offers is matrix management of the data.
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View work by project or programme
View work by ‘service area’….