Communication
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Transcript of Communication
is a process that involves exchange of information,
thoughts, ideas and emotions
• exchange of thoughts, messages, or information,
as by speech, visuals, signals, writing, or
behavior.
• is the process of sending and receiving messages or
transferring information from one part (sender) to another
(receiver)
COMPONENTS:1. PEOPLE – source and receivers
of messages2. MESSAGES – verbal and non-
verbal form of the idea, thought or feeling
3. CHANNEL – provides the mode by which a message moves from the source to the receiver of the message
4. FEEDBACK - is the receivers of verbal and non-verbal
response to the sources message
5. CODE – is a systematic arrangement of comprehensive
collection of symbols, letters, or words.
a.Verbal codes b. Non Verbal Code
1. INTRAPERSONAL COMMUNICATION – the process of understanding and sharing meaning within the self.
2. INTERPERSONAL COMMUNICATION – the personal process of understanding and sharing meaning between at least two people when relatively mutual opportunities for speaking and writing occur.
3. PUBLIC COMMUNICATION – the process of understanding and sharing meaning
with an audience the person is generally identified as the source (speaker) and other are recognized as receivers (listeners).
TYPES OF COMMUNICATION1. VERBAL - simply the communication
that is expressed through words.
a. ORAL – conveying message, includes speeches, presentations, discussionsb. WRITTEN – thought out, logical, clear of course
2. NON VERBAL – body movements, facial expression,
3. ELECTRONIC - communication by computer
A. E-mailB. Instant and Text Messaging C. Networking Software D. Web Logs E. Video conferencing
MODELS OF COMMUNICATION
- refers to the conceptual model used to explain the
human communication process.
• Claude Elwood Shannon and Warren Weaver in
1979
1. Different status of the sender and the receiver 2. Use of jargon 3. Selective reporting 4. Poor timing 5. Conflict
REFERENCES:1. AN INTRODUCTION TO HUMAN COMMUNICATIONBY: JUDY C. PEARSON AND PAUL E. NELSONPAGES: 5-17 – NATURE OF COMMUNICATION
2. ORGANIZATIONAL BEHAVIOR BY: STEPHEN P. BOBBINS AND TIMOTHY A. JUDGE PAGES: 382-408 – COMMUNICATION3.HTTP://EN.WIKIPEDIA.ORG/WIKI/COMMUNICATION4.HTTP://EN.WIKIPEDIA.ORG/WIKI/MODELS_OF_COMMUNICATION5.HTTP://WWW.EHOW.COM/ABOUT_5402267_DEFINE-VERBAL-COMMUNICATION.HTML