Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar...

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Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004

Transcript of Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar...

Page 1: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Communicating Information Between Those Who Need it and Those Who Have It

Talking Freight Seminar SeriesFreight Safety Issues

August 18, 2004

Page 2: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Who I am Who I am

Randy SpeightManaging DirectorCHEMTREC®

American Chemistry Council

What This Presentation Will Cover CHEMTREC® background

CHEMTREC®’s public service role

CHEMTREC®’s security role

For-fee services available through CHEMTREC®

What we do, and

Randy SpeightManaging DirectorCHEMTREC®

American Chemistry Council

What This Presentation Will Cover CHEMTREC® background

CHEMTREC®’s public service role

CHEMTREC®’s security role

For-fee services available through CHEMTREC®

What we do, and

Page 3: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

To be the most effective emergency

communication service in the world.

To be the most effective emergency

communication service in the world.

CHEMTREC® Mission

CHEMTREC® A service of the American Chemistry Council since 1971

Page 4: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Public ServicePublic Service Founded in 1971

Will assist anyone at anytime who needs help in a chemical related emergency

Memorandum of Understanding with

U.S. Department of Transportation

U.S. Army Chemical and Biological Defense Command

U.S. Department of Defense

Federal Bureau of Investigation

Funds and Operates the Chemical Sector Information Sharing and Analysis Center

Founded in 1971

Will assist anyone at anytime who needs help in a chemical related emergency

Memorandum of Understanding with

U.S. Department of Transportation

U.S. Army Chemical and Biological Defense Command

U.S. Department of Defense

Federal Bureau of Investigation

Funds and Operates the Chemical Sector Information Sharing and Analysis Center

Page 5: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

FOR HAZARDOUS MATERIALS EMERGENCYSpill, Leak, Fire, Exposure or Accident

CALL CHEMTREC® - Day or Night

800-424-9300Outside the United States Call Collect 703-527-3887

FOR HAZARDOUS MATERIALS EMERGENCYSpill, Leak, Fire, Exposure or Accident

CALL CHEMTREC® - Day or Night

800-424-9300Outside the United States Call Collect 703-527-3887

A 24 x 7 industry resource to coordinate:

Technical information and MSDS’ HAZMAT shippers and mfg product experts Carrier contacts – rail, truck, maritime, air Emergency Response Contractors Government (federal and local)

Page 6: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Highly trained/experienced emergency service specialists

Technical Data, including 5+ million MSDS

Extensive computer based and hardcopy reference library

Broad network of industry resources including international

Contacts for nearly 30,000 registered companies

24-hour contacts with specialists from shippers, producers and carriers

Expertise of chemical industry (ACC members)

CHEMTREC® Resources

Page 7: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Emergency Medical Assistance

Language Translation

Telecom and Internet Access

High Availability and Off-Site Disaster Recovery

Calls Logged and Recorded

Page 8: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Mutual Aid

Handling the Incident Handling the Incident Obtain incident details

including product and

shipper information

Obtain incident details

including product and

shipper information

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide current MSDS

and additional technical

information / assistance

Provide current MSDS

and additional technical

information / assistance

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Follow up with scene and

provide shipper written

report

Follow up with scene and

provide shipper written

report

3rd Party Agent

Response ContractorResponse Contractor

INCIDENT SCENE

OPTIONAL-Special InstructionsOPTIONAL-Special Instructions

Shipper / Carrier

MedTREC

Page 9: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Mutual Aid

Handling the Incident Handling the Incident Obtain incident details

including product and

shipper information

Obtain incident details

including product and

shipper information

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide current MSDS

and additional technical

information / assistance

Provide current MSDS

and additional technical

information / assistance

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Follow up with scene and

provide shipper written

report

Follow up with scene and

provide shipper written

report

3rd Party Agent

Response ContractorResponse Contractor

INCIDENT SCENE

Shipper / Carrier

OPTIONAL-Special InstructionsOPTIONAL-Special Instructions

MedTREC

Page 10: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Mutual Aid

Handling the Incident Handling the Incident Obtain incident details

including product and

shipper information

Obtain incident details

including product and

shipper information

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide current MSDS

and additional technical

information / assistance

Provide current MSDS

and additional technical

information / assistance

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Follow up with scene and

provide shipper written

report

Follow up with scene and

provide shipper written

report

3rd Party Agent

Response ContractorResponse Contractor

INCIDENT SCENE

Shipper / Carrier

OPTIONAL-Special InstructionsOPTIONAL-Special Instructions

MedTREC

Page 11: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Mutual Aid

Handling the Incident Handling the Incident Obtain incident details

including product and

shipper information

Obtain incident details

including product and

shipper information

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide Scene with

Initial Information,

Guidance and

Instructions

Provide current MSDS

and additional technical

information / assistance

Provide current MSDS

and additional technical

information / assistance

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Coordinate

shipper/manufacturer

carrier and additional

resources/notification

s

Follow up with scene and

provide shipper written

report

Follow up with scene and

provide shipper written

report

3rd Party Agent

Response ContractorResponse Contractor

INCIDENT SCENE

Shipper / Carrier

OPTIONAL-Special InstructionsOPTIONAL-Special Instructions

MedTREC

Page 12: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Over half-million incidents handled

Today, CHEMTREC averages about 125incidents per day

Most incidents involve small spills from leaking containers.

Some are larger and involve rail cars and tank trucks.

But some are ...

Over half-million incidents handled

Today, CHEMTREC averages about 125incidents per day

Most incidents involve small spills from leaking containers.

Some are larger and involve rail cars and tank trucks.

But some are ...

Page 13: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Beyond the ordinary…. Beyond the ordinary….

WASHINGTON, Sept. 28 - With the nation on edge about whether terrorists' next attack will be chemical, a chemical industry emergency center here is, as always, staffed around the clock. But it is already focused on the chemical hazards at the World Trade Center and the Pentagon.

CHEMTREC has taken two calls on the Sept. 11 attacks.

On Thursday, the New York City Police Hazardous Materials Team called to say that officers had found several large cylinders filled with Freon… That was at 11:50 a.m.; by 12:03 p.m., the center had contacted DuPont, which makes Freon, and shortly after, DuPont spoke to the police. DuPont said they were right to worry; Freon breaks down into two poisons, hydrofluoric acid and hydrochloric acid. The center followed up with DuPont 90 minutes later to determine that the company had advised the team on what precautions to take.

A few days earlier, investigators had called seeking the origin of a tank of Halon, used on airplanes and in buildings as a fire suppressant, that they found in the wreckage at the Pentagon; was it from the Boeing 767 that hit the building, or from the Pentagon itself? The center did not answer the question, but found a company to sample the material and determine its origin.

It is what Carl Reynolds, the managing director of Chemtrec, calls the third leg of the triad of counter- terrorism; not prevention or discovery, but response.

WASHINGTON, Sept. 28 - With the nation on edge about whether terrorists' next attack will be chemical, a chemical industry emergency center here is, as always, staffed around the clock. But it is already focused on the chemical hazards at the World Trade Center and the Pentagon.

CHEMTREC has taken two calls on the Sept. 11 attacks.

On Thursday, the New York City Police Hazardous Materials Team called to say that officers had found several large cylinders filled with Freon… That was at 11:50 a.m.; by 12:03 p.m., the center had contacted DuPont, which makes Freon, and shortly after, DuPont spoke to the police. DuPont said they were right to worry; Freon breaks down into two poisons, hydrofluoric acid and hydrochloric acid. The center followed up with DuPont 90 minutes later to determine that the company had advised the team on what precautions to take.

A few days earlier, investigators had called seeking the origin of a tank of Halon, used on airplanes and in buildings as a fire suppressant, that they found in the wreckage at the Pentagon; was it from the Boeing 767 that hit the building, or from the Pentagon itself? The center did not answer the question, but found a company to sample the material and determine its origin.

It is what Carl Reynolds, the managing director of Chemtrec, calls the third leg of the triad of counter- terrorism; not prevention or discovery, but response.

Center Is Round-the-Clock Guard for Chemical ThreatsCenter Is Round-the-Clock Guard for Chemical Threats

Page 14: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

CHEMTREC offers help in Columbia recoveryMarch 1, 2003

CHEMTREC offers help in Columbia recoveryMarch 1, 2003

CHEMTREC was able to help Texas emergency responders who were working in the aftermath of the Columbia space shuttle explosion February 1, according to information from the American Chemistry Council.

Officials at the Texas Emergency Operations Center contacted CHEMTREC for information about the chemical products that might be present in the debris. The officials requested technical information about monomethyl hydrazine and nitrogen tetroxide, two chemicals used in the operation of the space shuttle.

CHEMTREC transmitted current material safety data sheets and other technical information to the operations center and contacted specialists from the producer of the chemicals, making vital information available to emergency responders as needed. Emergency personnel used this information to safely begin the recovery operation, while ensuring the safety of the response team and the public…

CHEMTREC was able to help Texas emergency responders who were working in the aftermath of the Columbia space shuttle explosion February 1, according to information from the American Chemistry Council.

Officials at the Texas Emergency Operations Center contacted CHEMTREC for information about the chemical products that might be present in the debris. The officials requested technical information about monomethyl hydrazine and nitrogen tetroxide, two chemicals used in the operation of the space shuttle.

CHEMTREC transmitted current material safety data sheets and other technical information to the operations center and contacted specialists from the producer of the chemicals, making vital information available to emergency responders as needed. Emergency personnel used this information to safely begin the recovery operation, while ensuring the safety of the response team and the public…

Page 15: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

.... and more .... and more

Ryongchon, North Korea Train Blast United Nations Contacts CHEMTREC for information on

environmental consequences

Post Offices contact CHEMTREC regarding Ricin

FBI contacts CHEMTREC to assist in investigation regarding Sarin precursors

Ryongchon, North Korea Train Blast United Nations Contacts CHEMTREC for information on

environmental consequences

Post Offices contact CHEMTREC regarding Ricin

FBI contacts CHEMTREC to assist in investigation regarding Sarin precursors

Page 16: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

CHEMTREC funds and operates the Chemical Sector Information Sharing and Analysis Center - ISAC

Funded and operated by CHEMTREC as a public service of the American Chemistry Council

Provides industry with timely and critical information regarding potential or actual threats

Provides a “go to” resource for DHS to communicate with the chemical sector

CHEMTREC and National Security

Page 17: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

How does the ISAC work?How does the ISAC work?

The Chemical Sector ISAC includes the following keyelements:

Listing of “vetted” members of the chemical sector

An electronic communication system providing timely, accurate and actionable information regarding physical and cyber threats; and

An electronic communication system that allows for voluntary and secure reporting of unexplained or suspicious incidents occurring at facilities or in transportation.

Information sharing with other ISACs (Surface Transportation, Trucking, and others)

The Chemical Sector ISAC includes the following keyelements:

Listing of “vetted” members of the chemical sector

An electronic communication system providing timely, accurate and actionable information regarding physical and cyber threats; and

An electronic communication system that allows for voluntary and secure reporting of unexplained or suspicious incidents occurring at facilities or in transportation.

Information sharing with other ISACs (Surface Transportation, Trucking, and others)

Page 18: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Department of Homeland Security

American Chemistry Council/CHEMTREC

Chemical Sector ISAC Participants

Threat or Event

 

 

DHS can notify specific company or participant directly with

additional specific information

DHS transmits alert to CHEMTREC

Alert is reviewed* then immediately transmitted to participating

company contacts.

Participant’s notify DHS directly of any event or

threat that meets established criteria and threshold through secure ISAC communications web

interface

Chemical Sector ISAC Notification Process

**includes coordination of information with related ISAC’sincludes coordination of information with related ISAC’s

Page 19: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Related CHEMTREC® Public Service Initiatives

Related CHEMTREC® Public Service Initiatives

Cooperation with other international chemical emergency centers

TRANSCAER® involvement– Transportation Community Awareness and Emergency Response

Cooperation with other international chemical emergency centers

TRANSCAER® involvement– Transportation Community Awareness and Emergency Response

Page 20: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Commercial, For-fee Services Available Through CHEMTREC® Commercial, For-fee Services Available Through CHEMTREC®

Assist shippers in complying with 49 CFR §172.604 requiring an emergency response telephone

number on shipping papers

DOT and OSHA training

Incident management

MSDS Management

Spill reporting

Other custom services

Assist shippers in complying with 49 CFR §172.604 requiring an emergency response telephone

number on shipping papers

DOT and OSHA training

Incident management

MSDS Management

Spill reporting

Other custom services

Page 21: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.

Contact CHEMTREC® Contact CHEMTREC®

Randy Speight: Managing Director

703.741.5254 [email protected]

Carl Reynolds: Director, Emergency Center

703.741.5524 [email protected] David Macdonald: Director, Sales and Marketing

703.741.5255 [email protected]

Nancy White: Manager, Outreach and Special Programs

703.741-5503 [email protected]

Erika Palfrey: Director, Program Support

703.741.5514 [email protected]

Randy Speight: Managing Director

703.741.5254 [email protected]

Carl Reynolds: Director, Emergency Center

703.741.5524 [email protected] David Macdonald: Director, Sales and Marketing

703.741.5255 [email protected]

Nancy White: Manager, Outreach and Special Programs

703.741-5503 [email protected]

Erika Palfrey: Director, Program Support

703.741.5514 [email protected]

Page 22: Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004.