Commercial Online Banking - BMT€¦ · rn ar rst 7 Business Online Quick Reference Guide © 2015...

Commercial Online BankingQuick Reference

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©2015Fiserv,Inc.oritsaffiliates

©2015Fiserv,Inc.oritsaffiliates.Allrightsreserved.Thisworkisconfidentialanditsuseisstrictlylimited.Useispermittedonlyinaccordancewiththetermsoftheagreementunderwhichitwasfurnished.Anyotheruse,duplication,ordisseminationwithoutthepriorwrittenconsentofFiserv,Inc.oritsaffiliatesisstrictlyprohibited.Theinformationcontainedhereinissubjecttochangewithoutnotice.Exceptasspecifiedbytheagreementunderwhichthematerialsarefurnished,Fiserv,Inc.anditsaffiliatesdonotacceptanyliabilitieswithrespecttotheinformationcontainedhereinandisnotresponsibleforanydirect,indirect,special,consequentialorexemplarydamagesresultingfromtheuseofthisinformation.Nowarranties,eitherexpressorimplied,aregrantedorextendedbythisdocument.

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3BusinessOnlineQuickReferenceGuide ©2015Fiserv,Inc.oritsaffiliates

Table of ContentsLoggingintoCommercialOnlineBanking ............................................................................................................4

Employee ..............................................................................................................................................................6

EmployeeAccounts.............................................................................................................................................13

EmployeeFundTransferAccess ........................................................................................................................15

Roles ...................................................................................................................................................................16

FundTransfers ...................................................................................................................................................22

Account,EmployeeandFundGroups ................................................................................................................25

HomePage .........................................................................................................................................................27

ViewAccountInformationontheAccountsPage ................................................................................................29

StopPayments ....................................................................................................................................................32

Documents .........................................................................................................................................................33

ManagementTools ..............................................................................................................................................34

PositivePay .......................................................................................................................................................37

Review ................................................................................................................................................................39

AccountServices ................................................................................................................................................40

SecureMail .........................................................................................................................................................42

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Logging in to Commercial Online BankingYoucanlogintoCommercialOnlineBankingusingthelayeredMultifactorAuthenticationsecurityfeatureandsecuretokensissuedbyyourinstitutiontohelppreventunauthorizedpeoplefromaccessingaccountinformation.MultifactorAuthentication(MFA)isusedbyCommercialOnlineBankingforcompliancewiththeFederalFinancialInstitutionsExaminationCouncil(FFIEC)guidelineswhenaccessingaccountinformationelectronically(e.g.InternetBanking).Thechallengerequiresclientstoprovetheiridentityeitherbycorrectlyenteringaone-timepasscodethatissenttotheiremailaddress,orbycorrectlyansweringoneormoreofthechallengequestionsselectedwhentheysetuptheauthenticationsecuritydata.

Thefollowingsecurityinformation,setupduringaninitialloginsession,isusedtoprotectinternetbankingsessions:

nn AccessIDnn Passwordnn Emailaddressnn Computerregistration

To log in for the first time:CompletethefollowingtologintoCommercialOnlineBankingforthefirsttimeusingasecuritychallengequestion.EnsureyourinstitutionhasemailedorprovidedyouwithanAccessIDandtemporarypassword.

1. AccessCommercialOnlineBankingfromyourinstitution’swebsite.TheCommercialOnlineBankingLogInpagedisplays.

2. EnteryourAccess IDandclicktheLog In button.TheCommercialOnlineBankingLogInpagedisplays.

3. EnteryourtemporarypasswordandclicktheLog Inbutton.

4. Thefirsttimeyouloginyouarepromptedtochangeyourpassword.Enteryournewpassword.TheMultifactorAuthenticationpagedisplays.

5. Readthroughtheinformationsection.

6. Verifytheemailaddress.Ifthissectionisblank,enterandconfirmyourvalidcontactemailaddress.Iftheemailaddressisinvalid,itcanbeupdatedaftercompletingtheLayeredAuthenticationenrollment.

7. SelecteachChallengeQuestionfromthedropdownlistandenterananswerforeachandclicktheSubmitbutton.

Note:Ifyouarelogginginonacomputerotherthanthecomputeryouenrolledon,youmaybeaskedtoanswerasecurityauthorizationquestionandselecteitherThis is a personal computer. Register it. or This is a public computer. Don’t register it.

8. CommercialOnlineBankingdisplays.

NoteRememberyourAccess IDandPassword to accessCommercialOnlineBanking.

To log in Using Multifactor Authentication:Completethefollowingtologinusingasecuritychallenge.UseyourAccessIDandPassword.1. AccessCommercialOnlineBankingfromyour

institution’swebsite.

2. TheCommercialOnlineBankingLogInpagedisplays.EnteryourAccess ID.

3. SelectthedesiredpagefromtheTake Me To drop-downlist,ifapplicable.ClicktheSubmit button.

4. TheSecurityChallengepagedisplays.EnteryourpasswordandclicktheLog Inbutton.

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Note:Ifyouarelogginginonacomputerotherthanthecomputeryouenrolledon,youmaybeaskedtoanswerasecurityauthorizationquestionandselecteitherThis is a personal computer. Register it. or This is a public computer. Don’t register it.

5. ThePasswordPageisdisplayed.EnteryourpasswordandclicktheLog inbutton.

To log in using a security token:

1. AccessCommercialOnlineBankingfromyourinstitution’swebsite.TheCommercialOnlineBankingLogInpagedisplays.

2. EnteryourAccess ID.ClickSubmittodisplaythePasswordpage.

3. Usingyoursecuritytoken,clicktheTokenbuttontodisplaytheone-timepassword.

4. Enterthenumericone-timepasswordplusyourfourdigitnumericPIN.

5. ClicktheLog InbuttontodisplaytheSiteAuthenticationpage.

6. ClicktheTokenbuttonasecondtimetodisplayamatchingvaluetoverifytheSite Authentication value.

Note: Ifthesiteauthenticationvaluesdonotmatch,donotlogin.ClicktheCancelbuttonandtryagain.

7. ClicktheOKbuttontologin.

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Employee

Profile&Permissionsisusedforallemployeemaintenance.Profile&Permissionsprovidesyouwiththeabilitytoinquire,changeanddeleteemployees.

To access employee profile and permissions:1. AccessCommercialOnlineBankingfromyour

institution’swebsiteandlogin.CommercialOnlineBankingdisplays.

2. FromtheAdministrationmenu,selectProfile and PermissionsfromtheEmployeeListsection.TheEmployeeSelectionCriteriapagedisplays.

Add New Employee Completethefollowingtoaddemployeeinformation.Theemployeeinformationincludes:

• NameandSecurity• ContactMethods• ClientDetails• Security• MultifactorAuthentication• Overrides• AccountOptions• ApprovalOptions• Limits&Thresholds• BillPayments• PositivePayOptions• StopPayments• InterfaceSpecifications• ElectronicDocuments• CorporateUserAccountAccess• ApplicationsEnabled(ACHandWires)

To add a new employee:1. FromtheAdministrationmenu,selectProfile

and PermissionsfromtheEmployeelistsection.TheSelectEmployeeCriteriapagedisplays.

2. SelectNew Employee.TheNewEmployeepagedisplays.

3. IntheStep1–Codessection,entertheemployeenameintheNamefield.

4. Selecttheemployee’sSecurity Level as one of thefollowing:

• Employee -Notauthorizedtoreviewtransfersoraccountactivitygeneratedbyothercorporateuserswithhigheradministrationrights.

• Supervisor -AuthorizedtoreviewtransfersonlywithintheirEmployeeGroup,establishtemplatesthatrequiresupervisorapprovalsandestablishnewemployees.

• Administrator -Authorizedtoreviewalltransfers,completeadministrativefunctionsonlineandestablishnewemployeesandsupervisors.

• Senior Administrator -Authorizedtoreviewalltransfers,assignadministrators,completeadministrativefunctionsonline,modifypermissionsandestablishalluserswithallsecuritylevels.

5. SelectadesiredgrouptoassigntheemployeetofromtheEmployee Groupdrop-downlist.

Note: EmployeegroupsaredeterminedbytheAdministrator.

6. SelectYesfromtheTransaction Exportsdrop-downlisttogranttheemployeeauthoritytoexporthistorytransactionstoanothermedium.

7. TheStatusdefaultstoActive Employeeandshouldremainselected.

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Contact Methods and Client Details

8. IntheContactMethodssection,entertheemployee’semailaddressintheEmail Address field.

9. Entertheemployee’sapplicablephonenumbers.

Security

10. IntheSecuritysection,entertheemployee’suser ID numberintheAccess IDfield.Thiscannotbechangedonceithasbeensaved.

Note: Thiscannotbechangedaftersaving.TochangeanAccessID,deletetheuserandthenaddagainwiththevalidAccess ID.

11. ClicktheChange Passwordlink.TheChangePasswordpagedisplays.

12. IntheNew PasswordandConfirm Password fields,enterthenewpassword.

Note: Withthefirstlogin,theemployeeispromptedtochangetheirpassword.

13. ClicktheSubmitbutton.

Multifactor AuthenticationNote:

AuthenticationMethodisthemethodusedatlogintoauthenticatetheuser.Employeesmayusesecuritytokensoradditionalauthenticationmethods.

14. Ifasecuritytokenisused,selectthetokenstatusfromtheToken Typedrop-downlist.Valuesare:

• (None) –indicatesnostatus

• Outstanding Order –indicatesthesecuritytokenorderisoutstanding

• Token Ordered –indicatesthesecuritytokenisordered

• Pending Enablement –indicatesthesecuritytokenispendingenablement

• Token Disabled –indicatesthesecuritytokenisdisabled

• Token Lost –indicatesthesecuritytokenislost

• Token Damaged –indicatesthesecuritytokenisdamaged

Role Assignment

15. IntheRoleAssignmentsection,selectarolenamefromtheRole Namedrop-downlisttoassigntotheemployee.

16. ClicktheAdd Rolelinktoassignanadditionalroletotheemployee.

Overrides

17. IntheOverridessection,selectaclient-definedCutoffGrouputilizedastheoverrideCutoffGrouporselectUse DefaulttoutilizethedefaultCutoffGroupfromtheCutoff Group Override drop-downlist.

Note: TheCutoffGroupdeterminesthecutofftimefortransfers.Anytransferscompletedafterthecutofftimeareprocessedthenextbusinessday.

Account Options

18. InAccountOptionssection,selectYes or No fromtheIncoming ACHdrop-downlist,toenableanemployeetoviewIncomingWiretransfersinCommercialOnlineBanking.

19. SelectYes or NofromtheIncoming Wire dropdownlist,toenableanemployeetoviewIncomingWireTransfersinCommercialOnlineBanking.

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Administration Option

20. IntheAdministrationOptionsection,selectapplicablecheckboxestoindicatewhetheranemployeecanperformspecificfunctions,suchas: Inquiry, New, ChangeandDelete.

Note: IfalloftheEmployeeoptionsarenotselected,theemployeecannotviewtheEmployeemenu.IfoneormoreEmployeeoptionsareselected,theRolespecificationcontrolswhattheemployeehasaccesstobasedonthesecuritylevel.

• Employee –indicatestheemployeehasrightstoinquire,add,changeordeleteotheremployees,selecteachcheckboxthatapplies.ThiscontrolswhetherauserhasaccesstoEmployeesundertheAdministrationmenu.

• Internal Transfer Template –indicatestheemployeehasrightstoadd,changeordeletetemplates,selecteachcheckboxthatapplies.

• ACH Transfer Template –indicatestheemployeehasrightstoadd,change,ordeletetemplates,selecteachcheckboxthatapplies.

• Wire Transfer Template –indicatestheemployeehasrightstoadd,change,ordeletetemplates,selecteachcheckboxthatapplies.

Note: ThissectiononlydisplaysforemployeeswithaSecurityLevelofSupervisororhigher.EmployeeswiththeEmployeelevelsecurityareunabletomodifyorinquireintoadministrativeoptions.

Approval Options

21. FromtheApprovalOptionssection,selectYes or NofromtheReview Internal Transfersdropdownlist,toindicateinternaltransfersrequireareviewbyanotheremployee.Internaltransfersmustbeapprovedbyacorporateuserotherthantheonewhoinitiatedthetransfer.

22. SelectYes or NofromtheReview ACH Transfersdrop-downlisttoenableanemployeetoreviewinternaltransfers.

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23. SelectYes or NofromtheReview Wire Transferdrop-downlisttoenableanemployeetoreviewwiretransfers.

24. SelectYes or NofromtheApprove Transfers drop-downlisttoenableanemployeetoapprovetransfersubmittedbyotheremployeestiedtothecorporateclient.

Fund Transfer Options

25. FromtheFundTransferOptionsection,selectYes or NofromtheInquire Transfersdrop-downlistforanemployeetoviewfundtransfers.

26. SelectYes or NofromtheInitiate/Delete Transfersdrop-downlistforanemployeetoinitiateordeletefundtransfers.

27. SelectYes or NofromtheReview Bill Payment Transfersdrop-downlistforanemployeetograntaccesstoreviewbillpayments.

File Transfer Options

28. FromtheFileTransferOptionssection,selectYes or NofromtheReview ACH File Transfers dropdownlistforanemployeetoreviewACHfiletransfers.

29. SelectYes or NofromtheReview Other File Transfersdrop-downlistforanemployeetoreviewGeneralfundtransfers.

Limits and Thresholds

30. FromtheLimitsandThresholdssection,enterthemaximumdollaramountofasinglewirefundstransfer.IftheamountexceedsthethresholdthewirefundtransferisplacedinClientSideReviewforclientlevelverificationandapprovalintheWire Review Threshold field.Avalueof0indicatesthatathresholdisnotestablished.

31. EntertheaccumulateddailymaximumamountofawirefundtransferintheWire Daily Transfer Limitfield.Ifthefundtransferexceedstheaccumulateddailylimit,thetransferisplacedinClientSideReviewforclientlevelverificationandapproval.Avalueof0indicatesthatalimitisnotestablished.

32. EnterthemaximumdollaramountestablishedforasingleACHfileintheFile Review Thresholdfield.Iftheamountexceedsthethreshold,theACHfiletransferisplacedintheClientSideReviewforclientlevelverificationandapproval.Avalueof0indicatesthatalimitisnotestablished.

33. EnterthedailymaximumdollaramountofACHfiletransfersintheFile Daily Transfer Limit field.Iftheamountexceedsthethreshold,theACHfiletransfersareplacedintheClientSideReviewforclientlevelverificationandapproval.Avalueof0indicatesthatalimitisnotestablished.

Bill Payments

34. FromtheBillPaymentssectionSelectYesfromtheInitiate/Delete Paymentsdrop-downlisttogranttheemployeeaccesstoinitiateordeletestoppaymentsorselectNotoindicatetheemployeecannotinitiateorviewstoppayments.

35. SelectYesfromtheInquirydrop-downlisttogranttheemployeeaccesstoinquirestoppaymentsorselectNotoindicatetheemployeecannotinquirestoppayments.

Positive Pay Options

36. PositivePayClientsOnly:InthePositivePayOptionssection,selectYesfromtheInquiry and Important/Maintenancedrop-downlisttogranttheemployeeaccesstoinquireorimportpositivepayfilesormaintaintemplatesorselectNotoindicatetheemployeecannotinquireorimportpositivepayfilesormaintaintemplates.

37. SelectYesfromtheMaintenance and Review drop-downlisttogranttheemployeeaccesstomaintainandreviewpositivepayitemsorselectNotoindicatetheemployeecannotmaintainandreviewpositivepayitems.

Stop Payments

38. IntheStopPaymentssection,selectYesfromtheInquirydrop-downlisttogranttheemployeeaccesstoinquireintostoppaymentsorselectNotoindicatetheemployeecannotinquireintostoppayments.

39. SelectYesfromtheNewdrop-downlisttogranttheemployeeaccesstoinitiatenewstoppaymentsorselectNotoindicatetheemployeecannotinitiatestoppayments.

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Interface Specifications Note:

Thissectionisusedtoestablishsinglesignoncapabilitytootherapplications.

40. FromtheInterfaceSpecifications,selecttheinterfaceproductnamefromtheInterfacedrop-downlist(CheckFree).

41. IntheAccess IDfieldassociatedwiththeinterface,entertheemployee’sloginID.

42. InthePasswordfieldassociatedwiththeinterface, enter WebPay or BizPayforallemployees.

Electronic Documents

43. FromtheElectronicDocumentssection,selectthedocumenttypes(e.g.,DDAOnusDebits)theemployeecanaccessduringCommercialOnlineBankingsessions.

Corporate User Account

44. FromtheCorporateUserAccountsection,selectoneormoreoftheapplicablecheckboxestogranttheemployeeaccesstotheassociatedaccount(s)orclicktheSelect Alllinktoselectallaccounts.

Applications Enabled

45. FromtheApplicationEnabledsection,selecttheACH, Multi Bank Reportingand/orWires checkboxestogranttheemployeeaccesstotheassociatedapplication(s).

46. ClicktheNextbutton.TheAccountsAddedpagedisplays.

47. Thevalidationprocessiscompletedforaddedaccounts.Indicatorsare:

Invalidaccountnumber

Validaccountnumber

48. ClicktheNextbutton.

ACH User

49. TheStep4–ACHpagedisplays.

50. IntheACHUser-InternalAccountSelectionsection,selecttheoptionfromtheACH Permissiondrop-downlisttoassignaccountpermissionstotheemployee.ValidoptionsareNo Access, ACH Transfer Out, ACH Transfer In,andFull ACH Access.


Wire User

52. TheStep5-Wirespagedisplays.

53. FromtheWireUser-AccountSelectionsection,selecttheoptionfromtheACH Permission drop-downlisttoassignaccountpermissionstothisemployee.ValidoptionsareNo Access, Full Wire Access, Domestic Wire Transfer, andInternational Wire Transfer.

54. ClicktheFinishbutton.

Multi Bank Reporting

55. TheStep6–MultiBankReportingpagedisplays.

56. IntheMultiBankReportingUser-AccountSelectionsection,selectacheckboxintheappropriaterowtoenableanemployeeaccesstotheaccount.

57. ClicktheFinishbutton.TheSuccesspagedisplaysindicatingtheRecordUpdatedSuccessfully.

View Employee Information Completethefollowingtoviewanemployee’sinformationandpermissions.

To view employee information:

1. FromtheAdministrationmenu,selectProfile and PermissionsfromtheEmployeelist.

2. TheSelectEmployeeCriteriapagedisplays.

3. SelectInquire Employee.

4. FromtheGo Todrop-downlist,selectCodes.

5. Entertheemployee’snameintheNamefield.


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Note:IftheEmployeeListdisplays,selecttheName linkofthedesiredemployeetoviewtheEmployeepage.

7. TheEmployeepagedisplayswithdetailsfortheemployee.

To view employee ACH permissions:

8. FromtheAdministrationmenu,selectProfile and PermissionsintheEmployeelist.TheSelectEmployeeCriteriapagedisplays.


10. FromtheGo Todrop-downlist,selectACH.



Note:IftheEmployeeListdisplays,selecttheName linkofthedesiredemployeetoviewtheEmployeepage.

13. TheACHUserpagedisplayswiththeEmployee ACH Permissionsforeachinternalaccount.

To view employee wire permissions:


15. SelectInquire Employee option.

16. FromtheGo Todrop-downlist,selectWire.



Note: IftheEmployeeListdisplays,selecttheName linkofthedesiredemployeetoviewtheEmployeepage.

19. TheWireUserpagedisplayswiththeEmployeeWirePermissionsforeachaccount.

To view employee multi bank reporting permissions:



22. FromtheGo Todrop-downlist,selectWire.



Note: IftheEmployeeListdisplays,selecttheName linkofthedesiredemployeetoviewtheEmployeepage.

25. TheWireUserpagedisplayswiththeEmployeeWirePermissionsforeachaccount.

Change Employee InformationCompletethefollowingtochangeanemployee’sinformation.

To change employee information:


2. SelectChange Employee.

3. EnterthedesiredemployeenameintheName field.


Note:IftheEmployeeListdisplays,clicktheName hyperlinkoftheemployee.

5. TheChangeEmployeepagedisplays.Makechangesasneededtotheemployeeinformation.

6. ClicktheSavebutton.TheSuccesspagedisplaysindicatingtheRecordUpdatedSuccessfully.

To change employee ACH permissions:


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9. FromtheGo Todrop-downlist,selectACH.TheACHUserpagedisplays.

10. Makechangesasneededtotheemployeeinformation.

11. ClicktheSavebutton.

To change employee wire permissions:



14. FromtheGo Todrop-downlist,selectWires.



Note:IftheEmployeeListdisplays,selecttheName linkofthedesiredemployee.

17. TheWireUserpagedisplays.



To change employee multi bank reporting permissions:



22. FromtheGo Todrop-downlist,selectBAI.



Note:IftheEmployeeListdisplays,selecttheName linkofthedesiredemployee.

25. TheBAIUserpagedisplays.



Delete an Employee

Completethefollowingtodeleteanemployee.Theemployeeandallinformationassociatedwiththeemployeeareremoved.

To delete an employee:1. FromtheAdministrationmenu,selectProfile

and PermissionsintheEmployeelist.TheSelectEmployeeCriteriapagedisplays.

2. SelecttheDelete Employeebutton.

Note: ToremoveonlyACHorWireaccesstoaccounts,selectthedesiredoptionfromtheGo Todrop-downlist.Tocompletelyremovetheemployee,selectCodes.

3. EnterthenameofthedesiredemployeetodeleteintheNamefield.

4. ClicktheSubmitbutton.TheDeleteEmployeepagedisplays.

5. ClicktheDeletetoolbarbutton.The“Areyousureyouwanttodeletethisemployee?”messagedisplays.

6. ClicktheOKbutton.TheSuccesspagedisplaysindicatingtherecordupdatedsuccessfully.

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Employee Accounts

AccesstheCorporateEmployeeAccountListbyselectingAccountsfromtheAdministrationmenu.Accesstospecificfunctionalitymaybechangedatanytime.ThefollowingfunctionsareavailablefromtheCorporateEmployeeAccountlistpage.

AccesstheBusinessAccountListpagefromtheAdministrationmenubyselectingAccountsfromtheBusinesslist.Thispageincludes:

nn AccountNumbernn AccountTypenn AccountNicknamenn Changetoolbarbutton

Add Account AccessCompletethefollowingtograntanemployeeaccesstoanaccount.

Note: Repeatthisprocesswhenanaccountisaddedtograntaccesstotheemployee.

To add account access for an employee:1. AccessCommercialOnlineBankingfromyour

institution’swebsiteandlogin.

2. CommercialOnlineBankingdisplays.

3. FromtheAdministrationmenu,selectAccountsfromtheEmployeesection.TheSelectCorporateEmployeeAccountCriteriapagedisplays.

4. EntertheAccess IDortheEmployee Name for thedesiredemployeeintheassociatedfield.

5. Or,leavetheAccess IDandEmployee Name fieldsblanktoselectthedesiredusernamehyperlinkfromtheCorporateEmployeeListpage.

6. ClicktheSubmitbutton.TheCorporateEmployeeListpagedisplays.

7. Selecttheusernametoviewtheemployeeinformation.TheCorporateEmployeeAccountListfortheselectednamedisplays.

Note:TheAccount NumberlinkprovidesaccesstotheInquireCorporateUserAccountpage.Ifan Account Numberlinkisselectedtheaddfunctionisdiscontinued.

8. SelecttheAddcheckboxassociatedwith

thedesiredaccounttograntaccesstotheemployee.

9. ClicktheSubmitbutton.TheNewUserAccountAccesspagedisplayswithacheckmarkintheStatuscolumnindicatingtheemployeenowhasaccesstotheaccount.

10. ClicktheDonebutton.

View or Change Account AccessCompletethefollowingtoviewaccesstoanaccount.

To view or change employee access to an account:

1. FromtheAdministrationmenu,selectAccountsfromtheEmployeesection.TheSelectCorporateEmployeeAccountCriteriapagedisplays.


3. Or,leavetheAccess IDandEmployee Name fieldsblanktoselectthedesiredusernamehyperlinkfromtheCorporateEmployeeListpage.

4. ClicktheSubmitbutton.TheCorporateEmployeeAccountListfortheselectedemployeedisplays.

5. Ifdesired,select fortheappropriateaccountto update.TheChangeCorporateUserAccountpagedisplays.

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6. Updatetheappropriatesections.

7. Locatethedesiredfield(s)andselectanewvalue(s)fromtheassociateddrop-downlist.

8. ClicktheSavetoolbarbutton.TheSuccesspagedisplaysindicatingtherecordupdatedsuccessfully.

Delete Account AccessCompletethefollowingtoremoveemployeeaccesstoanaccount.

To delete account access for an employee:

1. FromtheAdministrationmenu,selectAccountsfromtheEmployeelist.TheSelectCorporateEmployeeAccountCriteriapagedisplays.


3. Or,leavetheAccess IDandEmployee Name fieldsblanktoselectthedesirednamehyperlinkfromtheUserNamecolumnontheCorporateEmployeeListpage.

4. ClicktheSubmitbutton.TheCorporateEmployeeAccountListfortheselectednamedisplays.

5. Locatethedesiredaccounttodeleteandclickassociatedwiththeaccount.

6. ClicktheSavebutton.TheSuccesspagedisplaysindicatingtherecordupdatedsuccessfully.

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Employee Fund Transfer Access

TheFundTransferTemplateprovidestheabilityforauthorizedemployeestoestablishnewormodifyexistingFundTransferTemplates.

To view an employee’s account access:

1. AccessCommercialOnlineBankingfromyourinstitution’swebsiteandlogin.CommercialOnlineBankingdisplays.

2. FromtheAdministrationmenu,selectInquire Employee Fund Transfer AccessfromtheEmployeesection.TheInquireEmployeeFundTransferAccesspagedisplays.

3. SelectNameandenterthedesiredemployeenameintheNamefield.

4. Or,selectAlltodisplaytheResultsforAllsection.


Note: IfaResultsListdisplays,selecttheName hyperlinkforthedesiredemployee.

6. TheInquireEmployeeFundTransferAccesspagedisplays.

Note: Onlythefundtransfersavailabletoyoudisplay.

To change an employee’s account access:

1. FromtheAdministrationmenu,selectChangeFundTransferAccessfromtheEmployeesection.TheChangeEmployeeFundTransferAccesspagedisplays.

2. SelectNameandenterthedesiredemployeenameintheNamefield.

3. Or,selectAlltodisplaytheResultsforAllsection.


Note:IfaResultsListdisplays,selecttheName hyperlinkfordesiredemployee.

5. TheChangeEmployeeFundTransferAccesspagedisplays.

Note:

Onlythefundtransfersavailabletoyoudisplay.

6. Makechangesasneededfortheemployee.

7. ClicktheSubmitbutton.Aconfirmationmessagedisplays.

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Roles

Defaultrolesmustbeestablishedtoaddusers(employees).Rolesareestablishedonceandcanbemodified.Changestotheestablishedroleaffectallusersassignedtotherole.

Auserroleisassociatedwithanemployeefromthebusiness.Thefinancialinstitutionorabusinessemployeecaninquire,modifyordeletetheseroles.Therolecanbeestablishedbythefinancialinstitutionorthecorporateclient.Theserolesarespecificforonecorporateclientandarelinkedtothatcustomer’sspecificationsonly.EmployeescanonlyaccessandmaintaintheiruserrolesinClientSideAdministrator.

Add New RoleYoucandefinerolefunctionsforspecificproductsavailabletouseinCommercialOnlineBanking.Theproductrolesare:

• ACHRolesforACHManager• DomesticRolesforWireManager• InterbankTransferRolesforACHInterbankTransfer

• MultiBankReportingRolesforMultiBankReporting

• PositivePayroles• InternationalRolesforWireManager

Note: ThisfunctionalityonlydisplayswhenthecorrespondingfunctionsarelinkedtocorporateusersintheOnlineAdministrationOptionssectionofRole-Codesspecifications.

To establish new roles:Completethefollowingtobeginestablishingnewroles.


2. FromtheAdministrationmenu,selectRole DefinitionsfromtheBusinesslist.TheSelectRoleCriteriapagedisplays.

3. SelectNew Role.

4. ClicktheSubmitbutton.TheNewRole,Step1–Authoritiespagedisplays.

5. IntheApplicationAccesssection,selectfromtheACH, Domestic Wires, Interbank, Multi Bank Reporting, Positive PayandInternational Wiresdrop-downlistsforroleaccess.


Note: ByselectingtheapplicationtypesfromtheApplicationAccesssection,theadditionalDomesticWires,Interbank,MultiBankReportingorPositivePaypagedisplayforuserstodefine.

To establish code roles:

7. TheStep2–Codespagedisplays.

8. IntheStep2–Codessection,enterthenameofthenewroleintheNamefield.

9. IntheAccesssection,selecttheAdministration Optionforthisrole.

• User :anemployeewithbasicfunctionality.Userscaninquireandcompletetransfers.

• Supervisor :asupervisorforthebusiness.Supervisorsreviewoutstandingtransactionsgeneratedbyothercorporateusers,establishtransfertemplatesrequiringsupervisorapprovalandestablishnewusers.

• Administrator :anadministratoratthebusiness.Administratorsreviewoutstandingtransactionsgeneratedbyothercorporateusers,completeadministrativefunctionsonlineandestablishnewusersandsupervisors.

• Senior Administrator :asenioradministratororownerofthebusiness.SeniorAdministratorsreviewoutstandingtransactionsgeneratedbyothercorporateusers,completeadministrativefunctionsonline,modifytheirowncorporateuserpermissionsandestablishnewusers,supervisorsandadministrators.

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10. IntheValidAccessTimessection,establishwhenthisrolecanaccesstheproduct.Ifadayistohavenoaccess,leavetheBeginandEnd timesblank.SelectthesameBeginandEnd timetoindicatethedayhas24houraccess. IntheOptionssection,selecttheDocument Retrievalcheckboxtoenablecheckanddepositticketimageretrieval.

11. SelecttheView Statements and Noticescheckboxtoenablestatementandnoticeretrieval.

12. FiservEDDClientsOnly:SelecttheElectronic Statement Enrollmentcheckboxtoenablearoletoenrollinelectronicstatements.

Note: Theremainingoptionsareforfutureuse.

13. TheRolesfunctionintheOnlineAdministrationOptionssectionenablesthoseassignedtothatroletoinquire,change,addand/ordeleterolesinClientAdministrator.Selectthedesiredcheckboxestograntaccess.

14. TheClientfunctionenablesthoseassignedtothatroletoinquire,change,addand/ordeleteclientaccountsinClientAdministrator.ChangestoclientaccountscanonlybemadebySeniorAdministrators.Selectthedesiredcheckboxestograntaccess.

15. TheUserfunctionenablesthoseassignedtothatroletoinquire,change,addand/ordeleteemployeesinClientAdministrator.Selectthedesiredcheckboxestograntaccess.

16. TheUserAccountfunctionenablesthoseassignedtothatroletoinquire,change,addand/ordeleteuseraccountsinClientAdministrator.Selectthedesiredcheckboxestograntaccess.

17. ClicktheNextbutton.18. ClicktheFinishbutton.TheSuccesspage

displaysindicatingrecordupdatedsuccessfully.

To establish a custom ACH role: ByselectingtheCustomoptionforACHintheApplicationAccesssection,theACHManagerpageautomaticallydisplaysasStep3oftheNewRoleprocess.

19. IntheStep3-ACH,Generalsection,selecteachdesiredcheckboxassociatedwithanACHfunctiontograntaccesstotherole.

Note: DonotselectConsumer Cross BorderandCorporate Cross Border Paymentastheseareobsolete.

20. ClicktheFinishbuttontocompletethenewRolesetup.

21. Or,clicktheNextbuttontodisplaytheWireTransferTemplatepage.

To establish a custom Wires role:ByselectingCustomforDomesticWiresintheApplicationAccesssection,theWireManagerpageautomaticallydisplaysasstep4oftheNewRoleprocess.

22. IntheStep4–DomesticWiressection,selecteachdesiredcheckboxassociatedwithaWirefunctiontograntaccesstotherole.


24. Or,clicktheNextbuttontodisplaytheInterbankTransferRoleTemplatepage.

To establish a custom Interbank Transfer role:ByselectingtheCustomoptionforInterbankTransfersintheApplicationAccesssection,theInterbankTransferpageautomaticallydisplaysasStep5oftheNewRoleprocess.

25. IntheStep5–InterbankTransferssection,selecteachdesiredcheckboxassociatedwithanInterbankfunctiontograntaccesstotherole.

26. ClicktheFinishbuttontocompletethenewRolesetup

27. Or,clicktheNextbuttontodisplaytheMultiBankReportingRoleTemplatepage.

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To establish a custom Multi Bank Reporting role:ByselectingtheCustomoptionforMultiBankReportingintheApplicationAccesssection,theMultiBankReportingpageautomaticallydisplaysasstep6oftheNewRoleprocess.

28. IntheStep6–MultiBankReportingsection,selecttheMulti Bank ReportingcheckboxtograntMultiBankReportingaccesstotherole.


30. Or,clicktheNextbuttontodisplaythePositivePayRoleTemplatepage.

To establish a custom Positive Pay role:ByselectingCustomforPositivePayintheApplicationAccesssection,thePositivePaypageautomaticallydisplaysasStep7oftheNewRoleprocess.

31. IntheStep7–PositivePaysection,selectthePositive PaycheckboxtograntPositivePayaccesstotherole.

Note:ChangeImportExceptionsisforfutureuseclientsusingPrecisionPositivePay.Contactacustomerservicerepresentativeforadditionalinformation.


33. Or,clicktheNextbuttontodisplaytheInternationalRoleTemplatepage.

To establish custom International Wires role:ByselectingCustomforInternationalWireintheApplicationAccesssection,theInternationalpageautomaticallydisplaysasstep8oftheNewRoleprocess.

34. IntheStep8–Wiresection,selecttheForeign Currency PurchasescheckboxtograntInternationalWireaccesstotherole.

35. ClicktheFinishbuttontosavethenewRole.TheSuccesspagedisplaysindicatingrecordupdatedsuccessfully.

Add New Role Using Existing RoleUsethisproceduretoaddanewroleusinganexistingrole.Thisprocedureisquickerandeasierthanaddinganewrolewithoutusinganexistingrole.

To add a new role using an existing role:


2. SelectNew Role Using Existing Role.

3. ClicktheSubmitbutton.TheRoleListdisplays.4. ClickthedesiredRole Namehyperlinktoselect

theroletocopy.TheNewRolepagedisplayswiththeoptionsfromtheexistingroleselected.

5. Makechangesasneededtothenewrole.

6. ClicktheNextbutton.7. TheStep2–Codespagedisplays.

8. Makechangesasneededtothenewrole.

9. DefinethecustomrolesselectedintheApplicationAccesssection.

10. ClicktheFinishbutton.TheSuccesspagedisplaysindicatingrecordupdatedsuccessfully.

View RolesUsetheseprocedurestoviewaroleandallofitsauthorities.

To view a role:


2. SelectInquire Role.

3. FromtheGo Todrop-downlist,selectCodes, if needed.

4. ClicktheSubmitbutton.TheRoleListdisplays.5. ClickthedesiredRole Namehyperlink.The

InquireCodespagedisplaysfortheselectedrole.

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To view an ACH role:




9. ClicktheSubmitbutton.TheRoleListdisplays.10. ClickthedesiredRole Namehyperlink.The

InquireACHpagedisplaysfortheselectedrole.

To view a Domestic Wire role:



13. FromtheGo Todrop-downlistselectDomestic Wires.

14. ClicktheSubmitbutton.TheRolesListdisplays.

15. SelectthedesiredRole Namehyperlink.TheInquireDomesticWirespagedisplaysfortheselectedrole.

To view an Interbank Transfer role:



18. FromtheGo Todrop-downlistselectInterbank Transfers.


20. SelectthedesiredRole Namehyperlink.TheInquireInterbankTransferspagedisplaysfortheselectedrole.

To view an International Wire Role:



23. FromtheGo Todrop-downlistselectInternational Wires.


25. SelectthedesiredRole Namehyperlink.TheInquireInternationalWirespagedisplaysfortheselectedrole.

To view a Multi Bank Reporting role:



28. FromtheGo Todrop-downlistselectMulti Bank Reporting.


30. SelectthedesiredRole Namehyperlink.TheMultiBankReportingpagedisplaysfortheselectedrole.

To view a Positive Pay role:



33. FromtheGo Todrop-downlistselectPositive Pay.


35. SelectthedesiredRole Namehyperlink.ThePositivePaypagedisplaysfortheselectedrole.

Change RolesUseprocedurestochangearoleandallauthorities.

To change a role:


2. SelectChange Role.

3. FromtheGo Todrop-downlist,selectCodes, if needed.

4. EnterthedesiredrolenameintheRole Name field.


6. SelectthedesiredRole Namehyperlink.TheChangeCodespagedisplaysfortheselectedrole.

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7. Makechangesasneededtotherole.

8. ClicktheSavetoolbarbutton.TheSuccesspagedisplaysindicatingrecordupdatedsuccessfully.

To Change an ACH role:






14. SelectthedesiredRole Namehyperlink.15. TheChangeACHpagedisplaysfortheselected

role.



To change a Domestic Wire role:



20. FromtheGo Todrop-downlist,selectDomestic Wires.



23. SelectthedesiredRole Namehyperlink.TheChangeDomesticWirespagedisplaysfortheselectedrole.



To change an Interbank Transfers role:



28. FromtheGo Todrop-downlist,selectInterbank Transfers.



31. SelectthedesiredRole Namehyperlink.TheChangeInterbankTransferspagedisplaysfortheselectedrole.



To change an International Wires role:



36. FromtheGo Todrop-downlist,selectInternational Wires.



39. SelectthedesiredRole Namehyperlink.TheChangeInternationalWirespagedisplaysfortheselectedrole.



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To change a Multi Bank Reporting role:



44. FromtheGo Todrop-downlist,selectMulti Bank Reporting.



47. SelectthedesiredRole Namehyperlink.TheChangeMultiBankReportingpagedisplaysfortheselectedrole.



To change a Positive Pay role:


51. SelectChange Rolebutton.52. FromtheGo Todrop-downlist,selectPositive

Pay.



55. SelectthedesiredRole Namehyperlink.TheChangePositivePaypagedisplaysfortheselectedrole.



Delete RolesUseprocedurestoviewaroleandallauthorities.

To delete a role:


2. SelectDelete Role.


4. ClicktheSubmitbutton.5. TheRolesListdisplays.

6. SelectthedesiredRole Namehyperlink.TheDeleteRolepagedisplaysfortheselectedrole.

7. ClicktheDeletetoolbarbutton.TheSuccesspagedisplaysindicatingrecordupdatedsuccessfully.

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Fund Transfers

Completethefollowingtoaddormodifyanewinternalfundtransfertemplate.Internal,ACHin,ACHout,domesticwire,internationalwire,taxpayment,billpaymentandMultiBankReportingfundtransfertemplatesmaybeusedtotransferfundsfromoneaccounttoanotherquicklyandaccurately,andtheymaybeupdatedbydesignatedemployeesatanytime.

Inaddition,severaldifferentinternalfundtransfertemplatesmaybesetuptotransferfundsusingdifferentaccountsand/ordifferentamounts.Templatesmayincludethefollowinginformation:

• TransferDescription• FromAccount• ToAccount• DefaultAmounts• FrequencyofTransfer• DefaultInstructionalMessage

Add Fund TransfersUseprocedurestofundtransfers.

To add a new fund transfer template:


2. FromtheAdministrationmenu,selectAdd TemplatefromtheFundTransferlist.TheNewFundTransferTemplatepagedisplays.

3. SelectatransfertypeforthetemplatefromtheFund Transfer Typedrop-downlist.


Note:InternalFundTransferisusedasanexampleonly.

5. TheNewFundTransferTemplatepagedisplays.

6. IntheFundTransferTemplatesection,selectthepredefinedgrouptoidentifythefundtransfertemplatefromtheGroupdrop-downlist.

7. EnteradescriptionforthenewfundtransfertemplateintheTransfer Descriptionfield(maximum20characters).

8. SelectadditionalreviewrequirementsnecessaryforthetransfertooccurfromtheReview Requireddrop-downlist.

9. IntheFromsection,selectanaccountnicknamefromtheAccount Nicknamedrop-downlistfromwhichtotransferfunds.

10. IntheFromsection,entertheRoutingTransitnumberofthedonoraccount’sfinancialinstitutionintheInstitution Routing/Transit field.

11. IntheFromsection,selecttheaccounttypeforthedonoraccountfromtheAccount Typedrop-downlist.

12. IntheFromsection,enterthedonoraccountnumberintheAccount Numberfield.

13. IntheTosection,selectanaccountnicknamefromtheAccount Nicknamedrop-downlisttowhichtotransferfunds.

14. IntheTosection,entertheRoutingTransitnumberofthereceivingaccount’sfinancialinstitutionintheInstitution Routing/Transit field.

15. IntheTosection,selecttheaccounttypeforthereceivingaccountfromtheAccount Typedrop-downlist.

16. IntheTosection,enterthereceivingaccountnumberintheAccount Numberfield.

17. IntheDefaultssection,enterthedefaultamountforthefundtransfertemplateintheDefault Amountfield.

Note: Theadditionalamounts(e.g.,minimumamount)areoptionalandarenotrequiredtoaddafundtransfertemplate.Inaddition,itcanbeoverriddenwhenissuingthefundtransfer.

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18. EntertheincrementamountallowedforthefundtransfertemplateintheAmount Increments field.

19. EntertheminimumamountallowedforthefundtransfertemplateintheMinimum Amountfield.

20. EnterthemaximumamountallowedforthefundtransfertemplateintheMaximum Amountfield.

21. IntheAutomaticTransfersection,selectthefrequencyofthefundtransferfromtheFrequencydrop-downlist.

Note: Thisvalueisoptionalanditisnotrequiredtoaddafundtransfertemplate.

22. EnterthenumberoffundtransfersafterthefirsttransferisissuedintheNumber of Remaining Transfersfield.


23. IntheDefaultMessagesection,enterspecificinformationtodisplaywhenanemployeeinquiriesintoatransferintheInstructionsfield.

24. ClicktheSubmitbutton.Aconfirmationmessagepagedisplays.

Add a New Fund Transfer Template Using an Existing TemplateFromtheFundTransferoptionsinAdministrationanewtemplatemaybeaddedusinganexistingtemplatetostreamlinetheprocess.

To add a new fund transfer using an existing template:

1. FromtheAdministrationmenu,selectAdd Using TemplatefromtheFundTransferlist.TheAddFundTransferTemplateUsingFundTransferTemplatepagedisplays.

2. SelecttheAlloptiontodisplayaResultsListforalltemplatesor

3. SelectaFundTransferGroupfromtheFund Transfer Groupdrop-downlistor

4. EnterthenameofanexistingtemplatetocopyintheTransfer Description.



6. AResultsListdisplays.

7. ClickthedesiredTemplatehyperlink.TheAddFundTransferTemplateUsingFundTransferTemplatedetailspagedisplays.

8. IntheFundTransferTemplatesection,enteradescriptionforthenewfundtransfertemplateintheTransfer Descriptionfield.

9. SelectadditionalreviewrequirementsnecessaryforthetransfertooccurfromtheReview Requireddrop-downlist.

10. IntheFromsection,selectanaccountnicknamefromtheAccount Nicknamedrop-downlistfromwhichtotransferfunds.

11. IntheFromsection,entertheroutingtransitnumberofthedonoraccount’sfinancialinstitutionintheInstitution Routing/Transit field.

12. IntheFromsection,selecttheaccounttypeofthedonoraccountintheAccount Typedrop-downlist.

13. IntheFromsection,enterthedonoraccountnumberintheAccount Numberfield.

14. IntheTosection,selectanaccountnicknamefromtheAccount Nicknamedrop-downlisttowhichtotransferfunds.

15. IntheTosection,entertheroutingtransitnumberofthereceivingaccount’sfinancialinstitutionintheInstitution Routing/Transit field.

16. IntheTosection,selecttheaccounttypeofthereceivingaccountintheAccount Typedrop-downlist.

17. EntertheToaccountnumberintheAccount Numberfield.

18. IntheDefaultssection,enterthedefaultamountforthefundtransfertemplateintheDefault Amountfield.

Note: Theadditionalamounts(e.g.,minimumamount)areoptionalandarenotrequiredtoaddafundtransfertemplate.Inaddition,itcanbeoverriddenwhenissuingthefundtransfer.

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19. EntertheincrementamountallowedforthefundtransfertemplateintheAmount Increments field.

20. EntertheminimumamountallowedforthefundtransfertemplateintheMinimum Amountfield.

21. EnterthemaximumamountallowedforthefundtransfertemplateintheMaximum Amountfield.

22. IntheAutomaticTransfersection,selectthefrequencyofthefundtransferfromtheFrequencydrop-downlist.


23. EnterthenumberoffundtransfersafterthefirsttransferisissuedintheNumber of Remaining Transfersfield,ifdesired.


24. IntheDefaultMessagesection,enterspecificinformationtodisplaywhenanemployeeinquiriesintoatransferintheInstructionsfield.


Change a Fund Transfer TemplateCompletethefollowingtochangeanexistingfundtransfertemplate.

To change an existing fund transfer template:

1. FromtheAdministrationmenu,selectChange TemplatefromtheFundTransferlist.TheChangeFundTransferTemplatepagedisplays.







7. ClickthedesiredTemplatehyperlink.TheChangeFundTransferTemplatedetailspagedisplays.

8. Makechangesasneeded.


Delete a Fund Transfer TemplateCompletethefollowingtodeleteanexistingfundtransfertemplate.

To delete a Fund Transfer Template:

1. FromtheAdministrationmenu,selectDelete TemplatefromtheFundTransferlist.TheDeleteFundTransferTemplatepagedisplays.







7. SelecttheDeletecheckboxassociatedwiththedesiredtemplatetodelete.


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Account, Employee and Fund GroupsCompletethefollowingtoviewexistingaccountgroups.AccountGroupsmaybeupdatedatanytimetohelpusersrecognizetheiraccounts.

View an Account GroupCompletethefollowingtoviewexistingaccountgroups.

To view an account group:


2. FromtheAdministrationmenu,selectInquire Account GroupfromtheGroupslist.TheInquireAccountGrouppagedisplayswiththelistofaccountgroupsintheDisplaySequencesection.

Add, Change or Delete an Account GroupCompletethefollowingtochangeanaccountgroup.AccountGroupsmaybeupdatedatanytimetohelpusersrecognizetheiraccounts.

1. FromtheAdministrationmenu,selectChange Account GroupfromtheGroupslist.TheChangeAccountGrouppagedisplays.

To add the name of an existing account group:

2. EnteradescriptionforthenewaccountgroupintheGroup Descriptionfield.

3. ClicktheAddbutton.ThenewAccountGroupdisplaysintheDisplaySequencesection.


5. ClicktheUp or Downbuttonstochangetheorderofappearance,asneeded.

To change the name of an existing account group:

6. SelectthedesiredaccountgroupfromtheDisplaySequencesection.TheselectedaccountgroupdisplaysintheGroup Descriptionfield.

7. EnterthenewnameintheGroup Description field.

8. ClicktheChangebutton.TheupdatedaccountgroupdisplaysintheDisplaySequencesection.


To delete an existing account group:

10. SelectthedesiredAccountGrouptodeletefromtheDisplaySequencesection.TheselectedAccountGroupdisplayedintheGroup Descriptionfield.

11. ClicktheDeletebutton.TheAccountGroupisremovedfromtheDisplaySequencesection.

View an Employee GroupCompletethefollowingtoviewexistingemployeegroups.Employeegroupsmaybeupdatedatanytimetohelpusersrecognizetheiremployees.

To view an employee group:

1. FromtheAdministrationmenu,selectInquire Employee GroupfromtheGroupslist.TheInquireEmployeeGrouppagedisplayswiththelistofemployeegroupsintheDisplaySequencesection.

Add, Change or Delete an employee groupCompletethefollowingtoaddanewemployeegroupor,changeordeleteanexistingemployeegroup.Employeegroupsmaybeupdatedatanytimetohelpusersrecognizetheiremployees.

1. FromtheAdministrationmenu,selectChange Employee GroupfromtheGroupslist.TheChangeEmployeeGrouppagedisplays.

To add a new employee group:

2. EnteradescriptionforthenewemployeegroupintheGroup Descriptionfield.

3. ClicktheAddbutton.ThenewemployeegroupdisplaysintheDisplaySequencesection.


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To change the name of an existing employee group:

6. SelectthedesiredemployeegroupfromtheDisplaySequencesection.TheselectedemployeegroupdisplaysintheGroup Descriptionfield.


8. ClicktheChangebutton.TheupdatedemployeegroupdisplaysintheDisplaySequencesection.


To delete an existing employee group:

10. SelectthedesiredemployeegrouptodeletefromtheDisplaySequencesection.TheselectedemployeegroupdisplaysintheGroup Descriptionfield.

11. ClicktheDeletebutton.TheEmployeeGroupisremovedfromtheDisplaySequencesection.

View a Fund Transfer GroupCompletethefollowingtoviewexistingfundtransfergroups.Fundtransfergroupsmaybeupdatedatanytimetohelpusersrecognizetheirfundtransfers.

To view a fund transfer group:

1. FromtheAdministrationmenu,selectInquire Fund Transfer GroupfromtheGroupslist.TheInquire Fund Transfer GrouppagedisplayswiththelistoffundtransfergroupsintheDisplaySequencesection.

Add, Change or Delete a Fund Transfer GroupCompletethefollowingtoaddanewfundtransfergrouporchangeordeleteanexistingfundtransfergroup.Fundtransfergroupsmaybeupdatedatanytimetohelpusersrecognizetheirfundtransfers.

1. FromtheAdministrationmenu,selectChange Fund Transfer GroupfromtheGroupslist.TheChangeFundTransferGrouppagedisplays.

To add a new fund transfer group:

2. EnteradescriptionforthenewfundtransfergroupintheGroup Descriptionfield.

3. ClicktheAddbutton.ThenewfundtransfergroupdisplaysintheDisplaySequencesection.



To change the name of an existing fund transfer group:

6. SelectthedesiredfundtransfergroupfromtheDisplay Sequencesection.TheselectedfundtransfergroupdisplaysintheGroup Descriptionfield.


8. ClicktheChangebutton.TheupdatedfundtransfergroupdisplaysintheDisplaySequencesection.


To delete an existing fund transfer group:

10. SelectthedesiredfundtransfergrouptodeletefromtheDisplaySequencesection.TheselectedfundtransfergroupdisplaysintheGroup Descriptionfield.

11. ClicktheDeletebutton.ThefundtransfergroupisremovedfromtheDisplaySequencesection.

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Home Page

TheHomePageprovidesimmediateaccesstobalanceandtransactioninformationandtheabilitytoissueinternal,ACHandwiretransfers,combiningthesecommonly-usedfunctionsononeconvenientpage.Thisnewintegratedlandingpageprovidesaccesstokeyfunctionssuchastransfermanagementtoolsforreviewingandapprovingtransactions,immediatetransfercapabilitiesforinternalandexternaltransfers,up-to-datebalancesofcorporateaccountsandmore.

View a Company Overview 1. AccessCommercialOnlineBankingfromyour

institution’swebsiteandlogin.

2. Or,selectHome PagefromtheTake Me To drop-downlist.CommercialOnlineBankingdisplays.

3. IftheHomePagewasnotselectedwithloginoratanytimeduringaCommercialOnlineBankingsession,ClicktheHomemenutoreturntotheHome Page.

Favorite Accounts SectionTheFavoriteAccountssectiondisplaysaccountsdefinedasfavoriteaccounts.SelecttheGrouptabtoviewAccountsbyGroup.

TheFavoriteAccountssectionoftheHomePageincludes:

• Editbutton–CustomerAccountBalancestoincludefavoriteaccounts.

• AccountNickname–ClickanAccountNicknamelinktodisplaytheAccountInformationpage.

• CurrentBalance• AvailableBalance

To select favorite accounts to display in the Favorite Accounts section of the Home Page:

1. SelecttheEditbuttonintheFavoriteAccountssection.TheEditFavoriteAccountspagedisplays.

2. FromtheAccountlist,selectthestariconnexttotheaccounttodisplayintheFavoriteAccountssection.

3. ClicktheUp or Downarrowbuttonstoreordertheselectedaccounts.

4. ClicktheSavebuttontocompletetheupdateofselectedfavoriteaccountsintheFavoriteAccountsection.

Note: Toviewallaccounts,clicktheShowallaccountshyperlink.

Transaction PreviewTheaccountsdisplayedintheFavoritesorGroupssectionoftheHomepageareexpandedtoaccessapreviewofthefifteenmostrecenttransactionsfortheaccount.ExpandingafavoriteorgroupedaccountenablesthosewithreviewpermissionstoquicklyreviewarecenttransactioninthecurrentstatementperiodatanytimewithoutnavigatingfromtheHomePage.

To view transactions for Favorite or Group Accounts:

1. OntheHomePage,clicktheexpandiconnexttotheAccountNicknameintheFavoriteAccountsorGroupssectiontodisplaythetransactions.

2. SelecttheaccountnametoviewalistofrecenttransactionsfromtheAccountdrop-downlist.

3. SelectthetypeoftransactiontoviewfromtheTransaction Typedrop-downlist.

4. SelectthenumberoftransactionstodisplayonthepagefromtheShowdrop-downlist.

5. ClicktheSearchbutton.

6. ClicktheGo to account for more transactions hyperlinktoviewadditionaltransactions.

Review TransfersTheReview TransferssectionoftheHomePageenablesthosewithsufficientreviewpermissionstomonitortransactionsawaitingreviewandchangethestatusofpendingtransfers.Fund,file,ACHand wiretransferscanbeupdatedintheReviewTransferssection.

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To review transactions using the Review Transfers section:

1. OntheHomePage,intheReview Transfers sectiondisplaysthetransfers.

2. Locateatransfer,selectthestatusfromtheStatusdrop-downlistandclicktheSubmit button.

Issued TransfersTheIssuedTransferssectionoffersseamlessandsecuretransfermonitoringwithoutnavigatingfromtheHomePage.TheIssuedTransferssectionenablesthosewithpermissionstoquicklyviewanupcomingtransaction,modifyordeletetheissuedtransactions.

Upcomingtransferinformationincludes:• Date(Optional)• Description• Status• Amount

To view issued transfers on Home Page:

1. OntheHomePage,clicktheIssuedhyperlinkintheAccountssectionoftheHomePage.

Quick LaunchTheQuickLaunchsectionprovidesconvenientaccesstotheBillPaymentList,ACHManagerandWireManageratthetimeoflogin.

Note:LaunchingACHManagerfromtheQuickLaunchisusedasanexample.

1. OntheHomePage,clicktheACHhyperlinkfromtheQuickLaunchsection.TheSelectExternalTransferCriteriapagefromACHManagerdisplays.

2. SelectNew ACH Transfer or New ACH Transfer Using Existing Transfer option.

3. ClickthecloseicontoexitACHManageratanytime.

Transfer FundsTheTransferFundssectionprovidesaconvenientwaytoissueInternalFundtransfers,ACHandWiretransferswithoutleavingtheHomePage.Everythingisconvenientlylocatedinone,securelocation.Toensuretransfersareaccurate,aBegin Transfer buttonisavailabletoreviewtheinformationbeforeproceedingwiththetransfer.

Transfertypesinclude:• Internal• ACH• Wire

Note:Internaltransferisusedasanexampleonly.

1. OntheHomePage,selecttheInternaltabintheQuickTransferssection.

2. SelectatemplatefromtheTemplate Name drop-downlist.

Note:Ifatemplatedoesnotdisplay,clicktheGo to Transfer ListhyperlinkatthebottomoftheQuickTransferssectiontodisplaytheTransferFundsListpage.

3. SelecttheaccounttotransferfundsoutoffromtheFrom Accountdrop-downlist.

4. SelecttheaccounttotransferfundsintofromtheTo Accountdrop-downlist.

5. EntertheAmountofthetransfer.

6. EntertheTransfer Date.

7. EntertheHandling Instructions,ifapplicable.

8. ClickBegin Transfertoverifythetransferinformation.

9. ClickTransfer Fundstoschedulethetransfer.Theconfirmationnumberandstatusdisplays.

10. ClicktheDonebuttontoissueanadditionalinternaltransfer.

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View Account Information on the Accounts PageTheAccountsmenuprovidesquick,convenientaccesstoaccountinformationthatiseffectivelymanagedandorganizedthroughtheAccountspage.CorporatecustomerscanquicklyaccessadditionalaccountinformationforanaccountbyselectingthedesiredAccount NicknamehyperlinkfromtheAccountsmenu.Theinformationthatdisplaysdependsonthetypeofaccountselected.Forexample,adepositaccountinquirydisplaysaccountbalanceinformationandtransactions.Aloanaccountinquirydisplaysaccountpaymentandbalanceinformationandtransactions.ThedisplayofaccountnumbersisdeterminedbyanAdministrator.

Accounts PageTheAccountspagedisplaysaccountbalanceandtransactioninformation.

To view the Accounts page:


2. FromtheAccountsmenu,selectthedesiredAccount Nickname.TheAccountspagedisplaysaccountandtransactioninformation.

Account InformationBalanceinformationisincludedintheAccountInformationsectionontheAccountsPage.

To view detailed account information:



3. IntheAccountInformationsection,clicktheDetailstab.Detailedbalance,interestandbalancehistorydisplays.

TransactionsDetailedtransactioninformationisincludedintheAccountInformationsectionontheAccountsPage.

To view the transaction information:



3. IntheTransactionssection,sorttransactionsbydate,description,debitorcredit.

4. ClicktheNextbuttontobrowsemultiplepages

of transactions.

Search for a TransactionCompletethefollowingtosearchforaspecifictransactionorarangeoftransactions.Transactioninformationcanbecategorizedbytype,date,amountornumber.Anyorallofthesesearchcriteriacanbeusedtonarrowthegeneratedlistoftransactions.

To complete a transaction search:



3. IntheSearchTransactionsection,optionallyselectaspecificperiodtosearchbyselectingCustomDateRangefromtheDate Rangedrop-downlist.EntertheStartDateandEndDate.

4. Ifdesired,selectthetypeoftransactiontosearchforfromtheTransaction Typedrop-downlist.

5. Tosearchbyamount,enterthespecificamounttosearchintheAmount or Range or Transaction Number or Rangefieldtosearchforatransactionwithaspecificamountortransactionnumber.

6. Ifdesired,selectclicktheExportasCSVbuttonorselecttheChange export formathyperlinktochangetheexportfileformattype.

Note:Optionsarebasedonfinancialinstitutionofferings.Or,ifexportingisnotdesired,clicktheView Transactionsbutton.

7. TheTransactionssectionisupdatedwiththetransactionsthatmeetthesearchcriteriaentered.

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To view an account’s current business day transactions:



3. IntheSearchTransactionsection,select CurrentBusinessDayfromtheDate Range drop-downlist.

4. ClicktheViewTransactionbutton.TheTransactionsectionisupdatedwiththetransactionsthatmeetthesearchcriteriaentered.

To view an account’s current activity transactions:



3. IntheSearchTransactionsection,selectCurrentActivityfromtheDate Rangedrop-downlist.


To view an account’s previous business day transactions:



3. IntheSearchTransactionsection,selectPreviousBusinessDayfromtheDate Range drop-downlist.


To view an account’s last statement transactions:



3. IntheSearchTransactionsection,selectLastStatementfromtheDate Rangedrop-downlist.


View or Chart All Transactions

Note: All TransactionsisonlyavailabletofinancialinstitutionsusingActivityManager.

TheSpendingReportisaneasy-to-understandfinancialmanagementtoolthatprovidesyourbusinesswithasnapshotofyourspendingactivity.Withtheclickofabutton,transactionsdisplayinvariouscategoriesinacolorfulpiechart,enablingyoutoseeataglancehowyouspendyourmoney.

Thefinancialinstitutiondefinesthepiechartcategoriesandthedescriptionsassociatedwitheachcategory(Mortgage,HouseholdExpenses,Utilities,etc.).

To view or chart all transactions:



3. IntheTransactionArchivesection,selectLaunch Archive.TheTransactionActivitypagedisplays.

4. FromtheAccountdrop-downlist,selectthedesiredaccounttochart.

5. FromtheSearch Fordrop-downlist,selectdesiredaccountinformation.

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6. ClicktheGo to Advanced Searchbuttonandperformthefollowingstepstosearchfortransactionsthatmatchamoredetailedsetofsearchcriteria:• FromtheAccountdrop-downlist,selectthedesiredaccounttochart.

• ClickthedesiredCalendarbuttonsnexttotheFromandTofieldsandselectthefirstandlastdatesinthedaterangeofthetransactionstodisplay.

• IntheAmount Rangefields,enteradesireddollaramountrange(lowtohigh)ofthetransactionstodisplay.

• IntheCheck Numberfields,enteradesiredchecknumberrange(lowtohigh)ofthetransactionstodisplay.

• IntheSort ByandThen Bydrop-downlists,selectthefirstandsecondfieldsonwhichtosortthetransactions.

• FromtheTransactionsPerPagedrop-downlist,selectthedesirednumberoftransactionstodisplayoneachpage.

ClicktheReportbutton.7. Iftransactionsexistthatmatchthespecified

criteria,twocolor-codedpiechartsdisplay.

8. TheSpendingReportchartsexpensetransactions,andtheIncomeReportchartsincometransactions.

Note: ToprinttheSpendingReportandtheIncomeReport,clickthePrintertoolbarbutton.ToviewthetransactionsthatwerechartedbytheSpendingReportandtheIncomeReport,clicktheActivity Detailsbutton.Thedetails(date,transactionnumber,description,category,debitorcreditamount)ofeachtransactiondisplays.

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Stop PaymentsSometransactionscanbestoppedthroughCommercialOnlineBanking.TheStop PaymentsmenudisplaysontheAccountInformationpageandincludesaccessto:

• StopPaymentIssue• StopPaymentMenu• StopPaymentSearch

To issue a stop payment:


2. FromtheAccountsmenu,selectthedesiredaccountforwhichtoissuethestoppayment.TheAccountInformationpagedisplays.

3. FromtheStop Paymentsmenu,selectStop Payment Issue.TheNewStopPaymentpagedisplays.

4. SelectaSingle CheckstoppaymentoraRange of Checksstoppayment.

5. SelectCheckfromItem Typedrop-downlist.6. EnterthedateoftheitemintheItem Datefield.7. Enterthechecknumberorarangeofcheck

numbersintheNumberfield.8. EntertheamountintheAmountfieldand,if

applicable,alsoenteranendingamountforarangeintheThroughfield.

9. EnterthepayeeinthePayeefield.10. Enterthereasonforthestoppaymentinthe

Reasonfield.11. Enteranyspecialinformationaboutthestop

paymentintheCommentsfield.12. ClicktheNextbutton.TheNewStopPayment

Reviewpagedisplays.

13. Reviewallinformationand,ifcorrect,clicktheSubmitbutton;otherwise,clicktheBackbuttontomakechanges.

Stop Payment SearchCompletethefollowingtoviewanexistingstoppayment.Stoppaymentinformationincludes:

• AccountNumber• ItemDate• ItemNumber• StopPaymentamountoramountrange

To view an existing stop payment:


2. FromtheAccountsmenu,selectthedesiredaccountfromwhichtosearch.TheAccountInformationpagedisplays.

3. FromtheStop Paymentsmenu,selectStop Payment Search.TheStopPaymentSearchpagedisplays.

4. Entertheinformationtosearchby.

Note: Leavesearchcriteriablanktosearchforallstoppayments.

5. Selecttheoptiontosortby.

6. ClicktheSubmitbutton.TheStopPaymentsSearchresultspagedisplays.

Stop Payments MenuTheStop PaymentsmenuprovidesaccesstoboththeIssueStopPaymentandSearchStopPaymentfromonepage.

To search for, view and issue a stop payment:

1. FromtheAccountsmenu,selectthedesiredaccountfromwhichtosearch.TheAccountInformationpagedisplays.

2. FromtheStop Paymentsmenu,selectStop Payment Menu.TheStopPaymentMenupagedisplays.

3. Selectandenterinformationasdesired.

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Documents SelectDocument Availabletoviewaccountstatements.Tosearchforaccountstatements,definethesearchcriteriaanddatarangeandthenalistofavailablestatementsaredisplayed.

To view statement documents:TheDocumentsAvailablepageinCommercialOnlineBankingenablesyoutosearchforavailableaccountstatements.

1. MovethemousepointerovertheAccounts menuandselecttheappropriateaccountnumber.TheAccountinformationpagedisplays.

2. MovethemousepointerovertheDocuments menuandselectAvailable Documents.TheDocumentSearchpagedisplays.

3. SelecttheappropriateaccountfromtheAccountdrop-downlist.

4. Selecttheappropriatedocumenttype(e.g.,DDAStatements)availableintheDocument Type drop-downlist.

5. SelecttheappropriatedatesbyclickingonthecalendariconsfromtheDate Rangetosearchforalistofdocumentswithinthespecifieddates.

6. ClicktheSubmitbutton.Theavailabledocumentsdisplay.

7. Selecttheappropriateaccountstatementhyperlinktoviewtheonlinestatement.Thestatementopensinanewbrowserwindow.

8. Whenfinished,closethebrowser.

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Management ToolsManagementToolsprovideaccesstoACHManagerandWireManagerapplications,transferlists,billpaymentsassociatedwiththeemployee,detailedinformationonoutgoingandincomingACHandwiretransfers,fundtransferinquiresandPositivePayfunctionality.TheManagementToolsmenuoptionsarebasedontheemployeepermissionsandthemenuoptionsmayvaryaccordingtotheproductslicensedbytheinstitution.

ACH ManagerTheACHManagermenuprovidesconvenientsinglesign-onaccesstoACHManager.

To access ACH Manager:

1. AccessCommercialOnlineBankingfromyourinstitution'swebsiteandlogin.CommercialOnlineBankingDisplays.

2. FromtheManagement Toolsmenu,selectACH Manager.TheSelectExternalTransferCriteriapagedisplayswiththeInquireACHTransferoptionselected.

Note: ForadditionalinformationonhowtouseACHManager,refertotheACHManagerUserGuide.

Wire ManagerTheWireManagermenuprovidesconvenientsinglesign-onaccesstoWireManager.

To access Wire Manager:

1. FromtheManagementToolsmenu,selectWireManager.TheSelectWireTransferCriteriapagedisplayswiththeInquireWireTransferoptionselected.

Internal TransfersTheTransferListincludesalistoffundtransfersthateachemployeehaspermissiontoissue.Completethefollowingtotransferfundsfromoneaccounttoanother.TheseaccountsmusthavethesameaccountownershipandbeaccessedbythesameAccess ID.

To transfer internal funds:

1. FromtheManagement Toolsmenu,selectTransfer List.TheFundTransferListspagedisplays.SelectatemplatefromtheTransferDescriptionlist.

2. EnterthedesireddateforthetransferintheTransfer Datefield.

3. EnterthedesiredamountintheTransfer Amountfield.

4. SelectapaymenttypefromthePayment Type drop-downlist.

5. FromtheFrom Account Nicknamedrop-downlist,selecttheaccountfromwhichtotransferfunds.

6. FromtheTo Account Nicknamedrop-downlist,selecttheaccounttowhichtotransferfunds.

7. EnterspecificHandling Instructions, if applicable.

8. ClicktheSubmitbuttontoschedulethetransfer.Aconfirmationmessagedisplays.

To set up multiple transfers:

1. Toestablishmultipletransfersinafundtransfer,clicktheAdd Transferbutton.

2. WhenfinishedaddingtransfersclicktheSubmit Allbutton.

Note: TransfersinitiatedusingBatchTransferModeareprocessedasusualandnotbatched.

3. Aconfirmationpagedisplays.

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View or Update a Transfer StatusTheTransfersIssuedsectionprovidesanimmediateoverviewoffundtransfersissued,sortedbygroup,priortotheendoftheprocessingdayandtheabilitytoquicklymodifyanddeleteissuedfundtransfers.Completethefollowingtoviewthestatusofatransferfromoneaccounttoanother.TheCurrentStatustypesinclude:

• Approved• Disapproved• PendingApproval• PendingAdministratorApproval• PendingSupervisorApproval• Processed

To view or update the current status of a transfer:

1. FromtheManagement Toolsmenu,selectTransfer IssuedfromtheFundsManagementlist.TheFundTransfersIssuedpagedisplayswiththetransferdescription,currentstatus,employeenumber,transferdateandtransferamountforeachtransfer.

Note: Fordetailedinformationonaspecificscheduledtransfer,selecttheTransfer DescriptionlinkfromtheTransferDescriptioncolumn.

2. TheFundsTransferDetailpagedisplays.

Bill PaymentsTheBillPaymentListconvenientlyprovidesalistofallbillpaymentsassociatedwiththeemployee.

BillPaymentgivescustomersanefficientalternativetochecksandpostagebyautomaticallygeneratingpaymentsauthorizedelectronically.Customersareencouragedtousetheservice,centralizingtheirfundsforpaymentandcontrol.Customersalsoappreciatetheconvenienceofnomorewritingchecks,addressingenvelopesandbuyingstampstopaybills.Paymentscanbeinitiateddayornightfromhomeortheoffice.

To access bill payments:

1. FromtheManagement Toolsmenu,selectBill PaymentsfromtheFundsManagementlist.TheBillPaymentsListspagedisplays.

2. Selecttheappropriatebill paymentcheckbox.Verifythepaymentdateandpayamount.

3. ClicktheSubmitbutton.TheBillPaymentsListspagedisplays.

4. ClicktheSubmitbutton.TheBillPaymentConfirmationpagedisplays,confirmationthebillpayment.

Bill Payments IssuedTheBillPaymentsIssuedsectionprovidesareviewofallbillpaymenttransfersissuedpriortotheendoftheprocessingday.BillPaymentIssuedinformationisdisplayedwhenPaymentDescriptionisselectedfromBillPaymentIssued.

To access bill payments issued:

1. FromtheManagement Toolsmenu,selectBill Payments IssuedfromtheFundsManagementlist.TheBillPaymentsIssuedpagedisplays,indicatingthebillpaymentsissued.

2. Toviewinformationaboutaspecificbillpayment,clickonthePayment Description hyperlink.

Wire ConfirmationsWireConfirmationsprovidesdetailedinformationofissuedoutgoingandincomingwiretransfersfromWireXchange.

To access wire confirmations:

1. FromtheManagement Toolsmenu,selectWire ConfirmationfromtheFundsManagementlist.TheWireConfirmationSearchpagedisplays.

2. Ifdesired,selecttheaccounttypetosearchforawireconfirmationintheAccountdropdownlist.

3. Ifdesired,selectthetypeofwiretransfertosearchforintheTypedrop-downlist.

4. Tosearchbywirenumber,enterthewiretransferdescriptionintheWire Numberfield.

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5. Tosearchbydate,enterthedateintheDate andThroughfieldstosearchforawiretransferinaspecificdaterange.

6. Tosearchbyamount,enterthespecificamounttosearchintheAmountandThroughfieldsforawiretransferinaspecificamountrange.


Incoming ACH SearchTheIncomingACHSearchsectionallowsforspecificACHtransferresearch.IncomingACHtransferinformationcanbecategorizedbyAccount,DateorAmount.Anyofthesesearchcriteriacanbeusedtonarrowthegeneratedlistoftransfers.

1. FromtheManagement Toolsmenu,selectIncoming ACH SearchfromtheFundsManagementlist.TheIncomingACHSearchpagedisplays.


3. Tosearchfortransactionswithinarangeofdates,enterabeginningdateastheDate andanendingdateastheThroughdatetosearchforincomingtransactions.Tosearchfortransactionsforaspecificdate,enterthesamedateforbothDateandThroughfields.

4. Tosearchbyamount,enteraminimumamountintheAmountfieldandamaximumamountintheThroughfieldtosearchforincomingtransactionswithinanamountrange.Tosearchfortransactionsforaspecificamount,enterthesameamountinboththeAmountandThrough fields.


Incoming Wire SearchTheIncomingWireSearchsectionallowsforspecificwiretransferresearch.IncomingwiretransferinformationcanbecategorizedbyAccount,DateorAmount.Anyofthesesearchcriteriacanbeusedtonarrowthegeneratedlistoftransfers.

To search for an incoming ACH transaction:

1. FromtheManagement Toolsmenu,selectIncoming Wire SearchfromtheFundsManagementlist.TheIncomingWireSearchpagedisplays.


3. Tosearchfortransactionswithinarangeofdates,enterabeginningdateastheDate andanendingdateastheThroughdatetosearchforincomingtransactions.Tosearchfortransactionsforaspecificdate,enterthesamedateforbothDateandThrough.

4. Tosearchbyamount,enteraminimumamountintheAmountfieldandamaximumamountintheThroughfieldtosearchforincomingtransactionswithinanamountrange.Tosearchfortransactionsforaspecificamount,enterthesameamountinboththeAmountandThrough fields.


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Positive Pay PositivePayisariskmanagementsolutionthatprovidestheabilitytomonitorandcombatfraudulentactivitywithrobustpositivepayprocedures.Thisbrowser-basedsystemsupportsiteminquiry,itemmaintenance,itemreviewandimportcapabilities.Withtransactionverificationforexceptions,suchasduplicatetransactions,amountorchecknumbermismatchesandamountthreshold,PositivePayoffersacomprehensivemeansforpreventingfraudulentactivity.

To add a file import template:FileImportisusedtoimportreconciliationfilestoensureonlyissuedtransactionsarepaid.


2. FromtheManagement Toolsmenu,selectAdd File Import Template.TheAddFileImportTemplatepagedisplays.

3. IntheTemplateProperties,establishatemplatetomatchtheimportedfile.

4. IntheDataMappingsection,establishatemplatetomatchtheimportedfile.

To import a file:LocateandimportfilescontainingissuedpaymentsforTransactionAuthorizationSystemPositivePay.

1. FromtheManagementToolsmenu,selectFileImport.TheFileImportOptionpagedisplays.

2. EnterthefilenameandclicktheBrowsebuttontolocatethefile.

3. IftheDataMappingboxdisplays,selecttheaccountvaluefromthedrop-downbox.

4. ClicktheNextbutton.TheFileImportProgresstaskbardisplaysthestatusoftheupload.

5. Oncethefileisuploaded,CommercialOnlineBankingdisplays.SelectanotherPositivePaymenuoption.

To inquire in to a file import template: SelectInquireFileImportTemplateinthePositivePaysubmenufromtheManagementToolsmenutoviewdetailsofanexistingtemplate.

1. FromtheManagement Toolsmenu,selectInquire File Import Template.TheTemplateSelectionpagedisplays.

2. SelecttheTemplatetoviewandclicktheNext button.

3. Viewthetemplate.

To change a file import template: SelectChangeFileImportTemplateinthePositivePaysubmenufromtheManagementToolsmenutomodifythedetailsofanexistingtemplate.

1. FromtheManagement Toolsmenu,selectChange File Import Template.TheTemplateSelectionpagedisplays.

2. SelecttheappropriatetemplatetoviewandclicktheNextbutton.

3. Modifythetemplate.

To delete a file import template: SelectDeleteFileImportTemplateinthePositivePaysubmenufromtheManagementToolsmenutodeleteanexistingtemplate.

1. FromtheManagement Toolsmenu,selectDelete File Import Template.TheTemplateSelectionpagedisplays.

2. SelecttheTemplatetoviewandclicktheNext button.

3. ClicktheDeletebuttontodeletethetemplate.

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Item ReviewDisplaysitemsforreviewandenablesmodificationofwhetherfurtheractionisrequired.Itemsaredisplayedbyaccountnumber,checknumber,issuedateandamount.

To review items:

1. FromtheManagement Toolsmenu,selectItem Review.TheItemReviewpagedisplays.

2. IntheSearchsection,searchfortheitemsbychoosingtheaccountfromtheAccount Nicknamedrop-downlist,andthensortbyeithertheAccountNickname,Amount,TransactionDateorTransactionNumber.

3. ClickSubmittomovetothenextpage.Ifnovaluesareselected,allitemsfromallaccountsareretrievedwhentheSubmitbuttonisclicked.ThePresentedItemsRequiringAuthorizationpagedisplays.

4. SelectanActionvaluetoeitherapproveordisapproveeachitem.TheExceptionReasondisplayswhytheitemisunderreview.

Add ItemTheAddItemoptionenablesuserstoenterasingleissuetoafilewithoutreestablishingtheentirefile.

1. FromtheManagement Toolsmenu,selectAdd Item.TheAddItemspagedisplays.

2. Addanitem(s)anddefinetheAccount,TransactionType,TransactionNumber,Amount,Payee,andReferenceNumber.


To change an item:TheChangeItemoptionenablesuserstomodifyasingleissuetoafile.

1. FromtheManagement Toolsmenu,selectChange Item.TheChangeItempagedisplays.

2. EnterthesearchcriteriaandclicktheSubmit button.

3. Oncetheitemisfound,clickontheChange checkboxandmakethenecessarychange.ClickontheSubmitbuttonatthebottomtosavethechange.

To delete an item:TheDeleteItemoptionenablesuserstodeleteasingleissuetoafile.

1. FromtheManagement Toolsmenu,selectChange Item.TheChangeItempagedisplays.

2. EnterthesearchcriteriaandclicktheSubmit button.

3. Oncetheitemisfound,selecttheDeletecheckboxtodeletetheitem.

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ReviewTheReviewmenuenablesemployeeswithreviewpermissionstoreviewbillpayments,fundtransfers,wiretransfersandfiletransfers.Withappropriatepermissions,youcanapproveordisapproveatransferorbillpayments,viewtransferdetails,handlinginstructionsandaddendainformation.Foranytransferorbillpayment,youcanclicktheTransfer Descriptionhyperlinktoviewinformationaboutaspecificfundtransfer.

To review a bill payment:TheBillPaymentReviewListdisplaysbillpaymentspendingclientapproval.Onlyemployeeswithappropriatepermissionsmayreviewbillpayments.


2. FromtheReviewmenu,selectBill Payment Review.TheBillPaymentReviewpagedisplays.

3. LocatetheBillPaymenttoreviewandselecteitherApproved or DisapprovedfromtheNew Statusdrop-downlist.

4. ClicktheSubmitbutton.TheBillPaymentReviewConfirmationpagedisplays,confirmingthebillpaymentisapprovedordisapproved.

To review fund transfers:TheFundTransferReviewListdisplaysfundtransfersassociatedwiththeclientpendingclientapproval.OnlyemployeeswithappropriatepermissionsmayreviewtransferswithintheFundTransferReviewList.

1. FromtheReviewmenu,selectFundTransferReview.TheFundTransferReviewpagedisplays.

2. LocatethefundtransfertoreviewandselecteitherApprovedorDisapprovedfromtheNew Statusdrop-downlist.

3. ClicktheSubmitbutton.TheFundTransferReviewListConfirmationpagedisplays,confirmingthefundtransferisapprovedordisapproved.

To review a wire transfer:TheWireTransferReviewdisplayswiretransferspendingclientapproval.OnlyappointedemployeesmayreviewwiretransferswithintheWireReview.

1. FromtheReviewmenu,selectWireTransferReview.TheWireTransferReviewpagedisplays.LocatetheWireTransfertoreviewandselecteitherApproved or DisapprovedintheNew Statusdrop-downlist.

2. ClicktheSubmitbutton.TheWireTransferReviewListConfirmationpagedisplays,confirmingthewiretransferisapprovedordisapproved.

To review a file transfer: TheFileTransferReviewInquiryallowsforthereviewofspecificfiletransferinformation.OnlyemployeeswithappropriatepermissionsmayreviewtransferswithintheFileTransferReviewList.

1. FromtheReviewmenu,selectFileTransferReview.TheFileTransferReviewpagedisplays.

2. LocatethefiletransfertoreviewandselecteitherApproved or DisapprovedintheNew Statusdrop-downlist.

3. ClicktheSubmitbutton.4. TheFundTransferReviewListConfirmation

pagedisplays,confirmingthefundtransferisapprovedordisapproved.

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Account ServicesTheAccountServicesmenuenablesanemployeetochangetheirexistingpassword,theirprimaryaccount,modifythesecuritychallengeinformation,enrollinMobileMoneyorMerchantCaptureoreStatementsandviewalerts.

Change PasswordCompletethefollowingtochangeyouruserpassword.Passwordsmustbeatleastsixcharacters,includingalphabeticandnumericcharacters.Eachpasswordmustcontainatleastonelowercaseletter,oneuppercaseletterandonenumber.Alphabeticcharactersarecasesensitive.

Note: Usersarepromptedtochangetheirpasswordevery90days.Pastpasswordsmaybereused.

To change your password:

1. FromtheAccount Servicesmenu,selectChange Password.TheChangePasswordpagedisplays.

2. EnteryourcurrentpasswordintheCurrent Passwordfield.

3. EnteranewpasswordintheNew Password field.

4. EnteryournewpasswordagainintheConfirm New Passwordfield.

5. ClicktheSubmitbutton.TheHome Page displays.

Change Primary AccountCompletethefollowingtochangeyourprimaryaccount.TheprimaryaccountistheaccountusedwhenselectingPrimary Account SummaryfromtheTake Me Todrop-downlistontheLogInpage.

To change your primary account:

1. FromtheAccount Servicesmenu,selectChange Primary Account.TheChangePrimaryAccountpagedisplays.

2. SelectthedesiredaccounttodesignateasyourprimaryaccountfromtheSelect a Primary Accountlist.

3. ClicktheSubmitbutton.TheAccountListpagedisplays.

Change Security DataTheChangeSecurityDataoptionenablesanemployeetomodifysecuritychallengeinformation.

To change your security data:

1. FromtheAccount Servicesmenu,selectChange Security Data.TheChangePrimaryAccountpagedisplays.

2. Selectthreeuniquequestionsthatareusedtoauthenticatetheemployeeduringasecuritychallenge.Anexampleis,“Whatisthenameofyourfirstpet?”.

3. EnteraresponsetotheChallenge Questions. Usingtheexampleinstep10,enterSpot.

4. ClicktheSubmitbutton.TheAccountListpagedisplays.

View Mobile Banking EnrollmentTheMobileBankingEnrollmentoptionenablesanemployeetomodifyMobileBankingEnrollmentinformation.

To modify Mobile Banking Enrollment:

1. FromtheAccount Servicesmenu,selectMobile Banking Enrollment.TheMobileBankingEnrollmentpagedisplays.

2. Enteryourmobiletelephonenumber,includingthesectioncode,intheMobile Phone Number field.

3. Selectyourmobiletelephoneserviceprovider’snamefromtheCarrierdrop-downlist.

4. Enterapersonalidentificationnumber(PIN)tobeusedwhenloggingintomobilebankingfromyourmobiletelephoneintheMobile Banking PINfield.

5. Confirmyourmobilebankingpersonalidentificationnumber(PIN)inConfirm Mobile Banking PINfield.

6. ClicktheSubmitbuttontocompletemobilebankingenrollment.

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View or Add an AlertCompletethefollowingtoviewanexistingalertoraddanewone.Alertsareimportantnotificationsthatcanbesenttoanemployee’sCommercialOnlineBankingmessageboxortotheirpersonalemailaddress.Forexample,alertscanbeusedtonotifyemployeesofalowdepositaccountbalance.

To view or add a new alert:

1. FromtheAccount Servicesmenu,selectMessenger.TheAlertspagedisplays.

2. ClickthegroupAlertlinktodisplayalistofalertsforaspecificgroup.TheAlertspagefortheselectedgroupdisplays.

Note: TheAlertssectionlistsfulfilledalertsandtheNotifyWhensectionlistspendingalerts.

3. Toaddanewalerttothegroup,clicktheSetup New Alertlink.TheNewAlertpagedisplays.

4. SelectanalertcategoryfromtheSelect a Categorydrop-downlist.

5. SelectanalerttypefromtheSelect a Type drop-downlist.

6. ClicktheNextbutton.ThenextNewAlertpagedisplays.

Note: ThefollowingexampleisforanewCheckingBalanceAlert.

7. SelectanaccountnumberfromtheAccount Number Equal Todrop-downlist.

8. SelecteitherLess Than or Equal To or Greater Than or Equal Tofromthedrop-downlist.

9. Enteranamount.10. ClicktheFinishbuttonandaconfirmation

messagedisplays.

11. ClicktheDonebutton.TheAlertspageforthegroupdisplays.

12. ClicktheBackbuttontodisplaytheAlertspagelistingallgroups.

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Secure MailSecureMailisatwo-wayencryptedcommunicationbetweenyouandyourfinancialinstitutionthatenablesafinancialinstitutionand/orcorporatecustomerstosendandreceivesecureemailmessagesandattachmentsdirectlyfromtheirCommercialOnlineBankingsession.Youcancontactyourinstitutionandrequestpersonalizedassistanceorsendfileattachmentstotheinstitution.

Note:SecureMailisanoptionalfeature.

To send a secure email message:Completethefollowingtosendanemailmessage.Thismessageserviceissecure.


2. ClicktheEnvelopebuttonintheuppercornerofthepageandselectCompose Mail.TheComposeMailpagedisplays.

3. EntertheemailaddressesoftherecipientsintheTofield.

4. Ifdesired,entertheemailaddressesofrecipientsthatyouwouldliketosendacopytointheCcfield.

5. EnteradescriptionofthecontentsoftheemailmessageintheSubjectfield.

6. Enterthemessageinthefield.

7. Ifdesired,clickAttachandselectafiletosendadditionalinformationwiththeemailmessage.

8. ClicktheSendbuttontosendtheemailmessage.

To view Secure Mail:Completethefollowingtoviewsecureemailmessagesinyourinbox.

1. ClicktheEnvelopebuttonintheuppercornerofthepagetoopenyoursecuremailinbox.

Note:Thenumbernexttotheenvelopeicondisplaysthenumberofunreadsecuremailmessages.

2. Clicktheappropriatemessagetoviewit.

3. Iftherearemorethanthreemessageslisted,aView All Messageslinkdisplays.

4. ClicktheCheck for new messageslinktoviewtheentireinboxortheGo to Inbox link.

Connect With Us

For more information about Commercial Online Banking, contact us at:

Phone: 610-525-1700 Website: www.bmtc.com

Commercial Online Banking - BMT€¦ · rn ar rst 7 Business Online Quick Reference Guide © 2015...

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