Commercial

Index

Learning Process 1

Pictionary 2-3

Employment Correspondence 4

The Resume 5

Example 1 6

Example 2 7

Example 3 8

Letters of Application 9

Example 1 10

Correction Ex. 1 11

Example 2 12

Correction Ex. 2 13

Example 3 14

Follow-Up Letter 15

Example 1 16

Letter of Reference and Recommendation 17

Example 1 18

Example 2 19

Declining a Job Offer 20

Example 1 21

Rejecting a Job Applicant 22

Example 1 23

Example 2 24

Letters of Resignation 25

Example 1 26

Example 2 27

Letters of Introduction 28

Example 1 29

Business Reports and Proposals 30

Reports 31

Example 1 32

Example 2 33

Proposals 34

Example 1 35

Example 2 36

Partial Exam 37-38

Reflective Essay 39

MY LEARNING PROCESS HIGH SCHOOL LEVEL

COURSE: Commercial English II TEACHER: Ana Lucia Perez Garcia UNIT: Fourth Academic Unit (August 18 - October 15) GRADE: 5th Accounting UNIT COMPETENCE: Creates business-related documents in a variety of contexts applying vocabulary, grammatical structures, and topics seen throughout the unit while following American Business Guidelines in form and format.

ACHIEVEMENT INDICATORS ASSESMENT ACTIVITIES DATES PER WEEK

SCORING CONTROL

Writes business-related documents following

American Business Style guidelines applying

English grammatical structure, tone, and context in

writing production activities.

1. Writing: Unsolicited

Application Letter Solicited

Application Letter Resignation Letter

August 28 September 3 September 17

/100 /100 /100

Organizes documents and proofread written

assignments in a chronological order following

rubric, teacher instructions, and editing techniques

in the digital portfolio to maintain information which

can be readily accessed upon request.

2. Portfolio (Digital) Pictionary, Summary, and Business Letter examples and templates uploaded to Issuu **Rubric provided

Throughout the Unit October 1

/100


SCORING CONTROL

Applies and demonstrates understanding of vocabulary and distinguishes among employment correspondence documents in direct questionings presented in the test. Understands and writes employment correspondence letters following case study instructions using appropriate tone, American business guidelines, and grammatical structures in the requested document.

1. Unit Four Partial Test (Theory):

Employment Correspondence Theory and Vocabulary

2. Unit Four Partial Test (Practical):

Employment Correspondence Letter

September 26 September 26

/100

/100

Applies and demonstrates understanding of vocabulary and distinguishes among formal and informal reports in direct questionings presented in the test. Elaborates reports (formal / informal) following instructions, American guidelines, form and function. Demonstrates understanding of case study and following instructions appropriately.

3. Unit Four Final Test (Theory):

Formal and Informal Reports Theory and Vocabulary

October 10

/100

4. Unit Four Final Test (Practical):

Informal Report

October 10

/100

SCORING: All evaluations, tests, and activities will be graded over 100 points each. Final grades will be obtained from

the average of all the activities, tests and evaluations done throughout the unit. Partial and Final Unit Tests are

worth a total of 200 points (Theory and Practical Elements).

1

PICTIONARY UNIT 4

Affiliation Association,

relationship.

I have an affiliation

with my cousin.

Erratic Inconsistent,

unstable.

He has an erratic

work relationship.

Extracurricular Non-school-related. I like to make

extracurricular

activities in the

afternoons,

Personnel Group of employed

people.

My dad trains his

personnel every

day.

Prospective Possible. He is the

prospective

candidate for the

job.

Sporadic Occasional,

infrequent.

Marta is sporadic in

her job.

Trendy Very fashionable. I love trendy shoes.

Vouch To verify, to

guarantee.

They vouch that my

account was

truthful.

2

Chronological Listed in the order

of occurrence.

I like to tell stories in

a chronological

order.

Itemize To break down into

a list.

You should itemize

the details for better

understanding.

Recur To happen again. That meeting will

recur every Monday

of the month.

Scope Extent, range. A telescope helps us

to have a scope

with the universe.

Synopsis Summary. She made a

synopsis of the

movie.

Verify To confirm, to

prove.

The Bank verifies the

information about

John Smith.

Vital Necessary for life. Oxygen is vital for

our lives.

Volatile Prone to sudden

change.

Besides, his volatile

nature was as

interesting as his

spontaneous

moods.

Voluminous Large. His voluminous CV is

really amazing.

3

Employment Correspondence

4

1. The Resume

A resume is a written compilation of your

education, work experience, credentials,

and accomplishments and is used to

apply for jobs.

A resume needs:

Employment Objective

Education and/or Training

Awards and Honors.

Work experience

Related or extracurricular

activities

Special skills

Personal data

References

5

GISELLE CAROLINA SANTA CRUZ ROSSAL [Type your address] 01011 Guatemala [Type your phone number] [email protected]

CAREER OBJECTIVE To use my skills in the best possible way for achieving the company´s goals. To solve problems in

an effective and creative way in a challenging position, putting into practice my knowledge in

administration.

EDUCATION

• First Semester in Hotel and Restaurant Management (2016) Universidad Rafael Landivar

• Management and Business Diploma (2015) – Colegio El Sagrado Corazón de Jesús

• Marketing Diploma (2015) – Colegio El Sagrado Corazón de Jesús

• Accountant Diploma (2013-2015) – Colegio El Sagrado Corazón de Jesús

• Middle School (2010-2012) – Colegio El Sagrado Corazón de Jesús

EXPERIENCE 200 Hours Trainee Student Cerveceria Centroamericana, S. A. 3a Avenida Norte Final Interior Finca El Zapote Z. 2 September 2015 – October 2015

SKILLS • Extensive knowledge in Microsoft Office programs. • Fluency in English language. • Excellent interpersonal relations. • Proactive • Be able to make decisions. • Accustomed to work under pressure. • Teamwork and service.

REFERENCES

Lic. Roberto López Cervecería Centroamericana S. A. 3a Avenida Norte Final Interior Finca El Zapote Z. 2 (502) 4585-9632 Inga. Lorena Godoy Cervecería Centroamericana S. A. 3a Avenida Norte Final Interior Finca El Zapote Z. 2 (502) 3695-4682

6

2. Letters of application

A letter of application, also known as a cover

letter, is a document sent with your resume to

provide additional information on your skills

and experience.

A letter of application

typically provides detailed

information on why are you

are qualified for the job you

are applying for. Effective

application letters explain

the reasons for your interest

in the specific organization

and identify your most

relevant skills or

experiences.

9

15 calle 12-93, zona 11 01011 Guatemala August 27, 2016 Ms. Regina Vásquez AVIANCA GUATEMALA Avenida Hincapié 12-22, zona 13 01013 Guatemala Dear Ms. Vásquez: I am in the first semester of Hotel and Restaurant Management at the Universidad Rafael Landivar, and my counselor suggested me to apply to you for a position as a travel agent to gain experience in my career. As you will see from my enclosed resume, I worked as a Trainee Student at the Cerveceria Centroamericana S. A.; I have fluency in English language and extensive knowledge in Microsoft Office programs. My work experience has helped me develop an ability to have excellent interpersonal relations and also to work under pressure. I have learned that teamwork and service are essential to be successful in working environment. I would appreciate your giving me the opportunity to discuss my qualifications in person. It would be a pleasure to work in your prestigious company. I am available for an interview any day of the week during business hours. You can reach me at (502) 5699-0496. Yours truly, Giselle Santa Cruz Enc.

10

15 calle 12-93, zona 11 01011 Guatemala August 29, 2016 Ms. Renata Santos EEGSA GUATEMALA 18 calle 12-22, zona 6 01006 Guatemala Dear Ms. Santos: I have worked for the past 5 years as an accountant assistance of a private business. I would like to apply for the position of internal auditor that you advertised in Prensa Libre of Saturday, August 23, 2014. As you will see from my enclosed resume, I am graduated from Universidad Landivar having a bachelor’s degree in Auditing. I have worked in City Bank for 5 years; I was responsible to Ms. Laura Smith, the company´s owner. My job was to assist in the accounting close of every month and to help in controlling the financial statements of the company. My work experience has helped me develop an ability to have excellent interpersonal relations and also to work under pressure. I have learned that teamwork and service are essential to be successful in the working environment. I would like very much, Ms. Santos, to put my skills to work for your prestigious company. I am available for an interview any day of the week during business hours. You can reach me at (502) 5699-0496. Yours truly, Giselle Santa Cruz Enc.

12

3. Follow-Up Letters

It has two purposes: It reminds the interviewer

of your skills, knowledge and abilities; with the

number of candidates they are interviewing, it

can be easy to get lost in the crowd. And it

demonstrates that you remain interested in

working for the company and that you were

impressed by the organizational culture.

15

Ms. Barbara Cortes

ABC Corporation

876 Lakeland Street

Hauppauge, NY 11787

Dear Ms. Cortes:

Thank you for taking the time to meet with me regarding the paralegal

position at Collado, Collado, & Fiore, LLC. After meeting with you and

discussing the set requirements, I noted several similarities between your

requirements and my past experience.

From our discussion, it seems you are seeking a paralegal that has

experience in supporting trial proceedings by organizing evidence for case

review; preparing exhibits; maintaining relationships with experts; and

scheduling witnesses and ensuring they are present and ready when

needed. In my current position with Allen & Associates, I am required to

perform all those responsibilities in addition to juggling and managing

numerous legal tasks.

Be assured that I can be counted on to get the job done under demanding

schedules, and I would enjoy the opportunity to do the same for your

organization. What you will expect and get from me as a member of your

team is dedication, enthusiasm, and professionalism.

Again, thank you for taking the time to meet with me. I remain interested in

participating in the next round of interviews. Thank you for your

consideration.

Sincerely,

Michele Martinez

16

4. Letters of Reference and

Recommendation

Letters of Reference

Is a letter in which someone assesses another

person’s skills and capabilities, usually in a

positive way. A reference letter is normally

used for university admission, scholarship

applications or job applications.

Letters of Recommendation

A recommendation letter is

a written reference

designed to offer

information about your

character and work ethic.

Some colleges and most

graduate schools require at

least one recommendation

letter during the admissions

process.

17

Letter of Reference

18

Letter of Recommendation

19

5. Declining a Job Offer

If you choose to decline a job offer, do so

courteously, in writing, after making a phone

call.

Never say anything negative in writing about

the employer, even if you had a negative

experience.

20

900 Town Road

Blacksburg, VA 24060

(540) 555-9009

email: [email protected]

April 20, 2014

Dr. Joan Swietzer

Citizens Network for Foreign Affairs

343 Third Street, NW

Washington, DC 20201-0343

Dear Dr. Swietzer:

Thank you very much for your telephone call and letter offering me the

position of Assistant Project Coordinator with the Citizens Network for

Foreign Affairs. While I believe firmly in the mission of your organization

and appreciate the challenging opportunity you offer, I have had

another offer which I believe more closely aligns with my current career

goals and interests. Therefore, although it was a difficult decision, as I

explained when we spoke by phone this morning, I must decline your

offer. I do appreciate all the courtesy and hospitality extended to me by

your office, and I wish you the best in your endeavors.

In the position I have accepted with Public Policy Watch, I will

occasionally be on Capitol Hill to attend hearings and monitor legislation,

so I hope we can get together again and talk about common interests.

Best regards,

(your signature)

Chris Hancock

21

6. Rejecting a Job Applicant

Job applicants who are not selected for an

interview deserve a rejection letter. As a job

applicant, nothing is worse than hearing

nothing from a prospective employer.

22

7. Letters of Resignation

A resignation letter is a letter formally advising

your employer that you are leaving your job. A

resignation letter can help you maintain

positive relationship with your employer, while

paving the way for you to move on.

25

8. Letters of Introduction

They are written when a person you know

would like to establish a business relationship

with another person whom you also know and

the two businesspeople have never met.

28

Business Reports and Proposals

30

9. Reports

Business reports are a

type of assignment in

which you analyze a

situation (either a real

situation or a case study)

and apply business

theories to produce a

range of suggestions for

improvement.

31

It is divided in formal and

informal. An informal

report is short, no longer

than a few pages, and

usually written in form of

letter, memo, or even a

manuscript. A formal

report is longer and

usually written for people

outside the company to

read.

31

10. Proposals

A document that offers a solution to a problem

or a course of action in response to a need.

Types of proposals include internal proposals,

external proposals, grant proposals, and sales

proposals.

34

Partial Exam

37

Reflective Essay

During the fourth unit we have learned different topics in

these classes. Such as:


Reports and Proposals

Corporate Social Responsibility

Efficiency and Employment

This new topics may be useful in our business environment.

It is amazing how everything in employment is a process,

and a way to maintain relationships with employers that can

open you doors.

I think these two subjects can be related in a good way,

because everything is about working. Also, these topics

may help us to learn more about the business area. I

consider my favorite topic was employment

correspondence because it helps me to know how I can get

closer to different companies and get a good job, even my

dream job

Therefore, I can say that this year help me to understood

how important are these classes. Not only because I learned

new things but because now I am prepared for working life.

39

Marketing

Index

Learning Process 1

Pictionary 2-5

Corporate Social Responsibility 6

Efficiency and Employment 7

Problems at a clothes manufacturer 8

Appendix 9

Partial Exam 10-11

Reflective essay 12

MY LEARNING PROCESS

HIGH SCHOOL LEVEL

COURSE: Marketing English II TEACHER: Ana Lucia Perez Garcia UNIT: Fourth Academic Unit (August 18- October 15) GRADE: 5th Accounting UNIT COMPETENCE: Creates business and marketing-related documents in a variety of contexts applying vocabulary, grammatical structures and topics seen throughout the unit.

ACHIEVEMENT INDICATORS LEARNING ACTIVITIES APPROXIMATE DATES

SCORING CONTROL

Organizes documents and proofread written

assignments in a chronological order following rubric,

teacher instructions, and editing techniques in the

digital portfolio to maintain information which can be

readily accessed upon request.

1. Digital Portfolio Information added to Commercial Portfolio on the SAME publication. Follow rubric guidelines and present rubric printed for revision.

Throughout the Unit October 1

/100

Applies vocabulary, mechanics, and punctuation

following guidelines in a variety of contexts.

2. Topic Review

Reading and Vocabulary Activity (Profits and Social Responsibility)

Efficiency and Employment Activity

Economies and Ecology Worksheet

August 29 September 12 October 3

/100


SCORING CONTROL

Demonstrates understanding of vocabulary and distinguishes among bonds, stocks, and shares in direct questionings presented in the test.

5. Unit Fourth Partial Test (Theory):

Social Responsibility and Efficiency and Employment (Theory and Vocabulary)

September 26

/100

Demonstrates understanding of vocabulary related to topic of takeovers, mergers, and buyouts in direct questionings presented in the test.

6. Unit Fourth Final Test (Theory):

Social Responsibility and Efficiency and Employment, and Economies and Ecology (Theory and Vocabulary)

October 10

/100

1

PICTIONARY UNIT 4

WORD DEFINITION EXAMPLE PICTURE

Discrimination Treating some

people in a

worse way

than you treat

other people.

Discrimination

should not be

accepted in

schools.

Undermining Making

something

weaker.

Fatigue is

undermining

his health.

Free Enterprise An economic

system in

which anyone

can raise

capital, form a

business, and

offer goods or

services.

In Guatemala

we apply the

system of free

enterprise.

Conforming to Complying

with or

following

(rules, etc.)

The rules must

be followed

conforming to

what is

establishing.

Embodied Expressed,

given a

material form.

He embodied

his

experiences in

his trip.

Ethical According to

generally

accepted

beliefs based

on morals.

It is ethical to

say the truth.

2

Custom A usual way of

behaving.

Eating

fiambre is a

custom in our

country.

Insofar as To the degree

or extent that.

Insofar as the

law permits,

he should be

held to

account for

his crimes.

Harms Causes

damage to.

All the harms

he made to

me affected

my life.

Proponent Supporters,

people who

argue in favor

of something.

He is a

proponent of

human rights.

Flexible Labor

market

A situation in

which it is easy

for companies

to hire non-

permanent

staff.

It is easier for

companies to

have a

flexible labor

market.

Downsizing Decreasing

the number of

permanent

employees

working for an

organization.

The company

decided to

do downsizing

last year.

Outsourcing Using other

businesses as

subcontractors

to supply

components

or services.

My father´s

company

makes

outsourcing.

3

Job sharing Employing two

or more

people on a

part-time basis

to perform a

job normally

available to

one person

working full

time.

Renata

suffered a loss

because of

job sharing.

Relocation Moving some

of business´s

activities to

another place

or country.

Our company

will be

relocated to

China.

Delayering Removing

unproductive

parts of de

management

hierarchy to

make

organizations

more flexible

and efficient.

Delayering is

sometimes

the best

solution to

gain more

profits.

Restructuring Reorganizing a

company,

business or

system in a

new way to

reduce costs

and improve

efficiency and

effectiveness.

We will be

restructuring

our company.

Contract work Temporary

employment

by an

organization

to do a

specific

project or

piece of work.

I prefer to

accept a job

which is under

contract

work.

4

Casual work Temporary

employment

that is not

regular or

fixed.

Because it is a

casual work,

they call me

every time

they need

me.

Rightsizing Another way

of saying

downsizing,

though it

could also

describe

increasing the

size of an

organization,

perhaps as an

attempt to

correct a

previous

downsizing.

Organizations

are beginning

to rightsized

computer

systems to suit

themselves.

5


Corporate initiative to assess and take

responsibility for the company's effects on the

environment and impact on social welfare.

The term generally applies to company efforts

that go beyond what may be required by

regulators or environmental protection

groups.

6

Efficiency and

employment

Efficiency: Performing or functioning in

the best possible manner with the least

waste of time and effort.

It refers to efficiency in working

environment for a better result and job

security.

7

Problems at a clothes manufacturer

Gabriela Marroquín – CEO

Ana Lucrecia Ruiz- Chief Scientist

Giselle Santa Cruz- Human Resources Manager

Joselinne Sagastume- Financial Manager

After evaluating the loss of 20% of our sales, the exponential

number of our inventory and the need to reduce production we

have reached the following conclusions:

1. First of all we will reach a meeting with our workers, letting

them know about the problems in the company and

informing them there will be a reorganization of the

personnel.

2. We have decided to lay off 70 of our sewers.

3. We have determined to get rid of all the fabric that is a

potential harm to the environment.

4. We will introduce a new product with an environmentally

conscience fabric that will establish the trust of our clients in

our brand.

5. Even though this decision represents a big economical loss

for our company, we realize that these decisions will have

retribution in the future. With a good development and

efficiency of our employees we will gain the double of our

current profits.

8

Appendix

9

10

Partial Exam

Reflective Essay

During the fourth unit we have learned different topics in

these classes. Such as:


Reports and Proposals


Efficiency and Employment

This new topics may be useful in our business environment.

It is amazing how everything in employment is a process,

and a way to maintain relationships with employers that can

open you doors.

I think these two subjects can be related in a good way,

because everything is about working. Also, these topics

may help us to learn more about the business area. I

consider my favorite topic was employment

correspondence because it helps me to know how I can get

closer to different companies and get a good job, even my

dream job

Therefore, I can say that this year help me to understood

how important are these classes. Not only because I learned

new things but because now I am prepared for working life.

12

Commercial

Documents

Transcript of Commercial