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EMPLOYMENT CORRESPONDENCE

14/05/2012

Katerine Arreaga – Andrea Cobar - Sindy Leiva

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THE RESUME

It is also called: Data Sheet or Vita

It is an OUTLINE about you

It is objective, based on facts and organized to show your value as an employee. It documents

your educational and work history.

It presents your qualifications, background, and experiences in a way that will convince a business

person to grant you an interview.

The information contained on your resume must be ACCURATE and COMPLETE.

WHAT NOT TO DO

Do not include your religious or political affiliations.

Do not include negative information such as lawsuits.

Do not offer reasons for leaving previous jobs.

Do not make critical comments about a previous employer.

DO NOT LIE!

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Katerine Estefany Arreaga Marroquín

Information 25 Avenue 14-09, Zone 18, Guatemala 01018 Home: 24567932 – Cel:45123411 : [email protected]

I want to be a good secretary and work as an important employee for the company

Qualifications

*Take notes in shorthand of 70 words per minute. Skills

Technical Skills

*Handle very well the programs of a computer *Handle very well Microsoft word, Excel, Access, Publisher, Power Point., etc.

Accomplishments

Had supervising practice during one month on October of the last year at IGA and I was in Call

Center and in the customer service.

Education and Training *IGA 2010-2012 Bilingual Secretarial Guatemala *Instituto PEMEM II 2007-2009 Guatemala *Escuela Oficial Urbana Mixta No. 454 1998-2008 Primary

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LETTER OF APPLICATION

It is a sales letter in which you are both salesperson and product.

It is persuasive, expanding and explaining the fact on your resume.

It illustrates your ambition and job knowledge.

Its purpose is to attract an employer’s attention and persuade her to grant you an interview.

This letter presents what you can offer the employer, rather than what you want from the job.

Like a resume, it is a sample of your work.

It is also an opportunity to demonstrate your skills and personality. To be successful, it should be

written with flair, understanding, and professional care.

There are two types of application letters:

SOLICITED:

It is sent in response to a help-wanted ad. Because this letter will compete with many others, it

must be composed with distinction. It must refer to the ad and the specific advertised job.

UNSOLICITED

It is sent to a company for which you would like to work even though you know of no particular

opening.

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April 23, 2012

Mr. Edgar Leiva

Seguridad Electrónica S. A.

Balete Drive, Quezon City

Dear Mr. Leiva:

I just saw your advertisement publicated yesterday morning in Prensa Libre; I

would like you to consider this application letter.

I know that I have the qualifications that you are looking for, and that I match

your job requirements. I can also develop and learn new skills that you would need.

I enclose my data sheet for a more comprehensive appraisal of my qualifications.

I look forward for a personal interview to discuss the job opportunity. If there is any doubt

please contact me at 225-2647. You can reach me at any hour.

Thank you for your consideration. I shall be glad to discuss with you further

details you may require.

Very truly yours,

Sindy Leiva

Bilingual Secretary

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FOLLOW-UP LETTER

A thank-you note written after an interview.

A follow-up letter should be courteous and brief.

It should thank the employer for the interview and restate your interest in the job.

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45 Avenue 23-01, Zone 15 01015 Guatemala

April 26, 2012

Mrs. Johana Lopez Colgate Company 29 Street 4-89, Zone 19 01019 Guatemala Dear Mrs. Lopez: Thank you for give me the opportunity to meet you and discuss about my qualifications and my skills. Having met you and your company, it will be a pleasure to work with you, I know I have all the qualifications you search for in an employee and I hope you give me the opportunity to put my training to work for you. If necessary, I would be glad to resend my application materials or to provide any further information you might need regarding my candidacy. You can reach me at 41550218 or [email protected]. I look forward to hearing from you. Sincerely yours, Katerine Arreaga Bilingual Secretary

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LETTER OF REFERENCE

A verification of someone’s employment

Should include:

- A statement of the letter’s purpose

- An account of the duties performed by the applicant or of the applicant’s general

qualifications

NOTE:

Be sure your company has no policy forbidding them so you can avoid possible lawsuits or

complaints. If you do write such a letter, it is advisable to mark both the envelope and letter

“Confidential” to protect yourself and the applicant.

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CEMENTOS PROGRESO 9ª. Avenue 2-34, Zone 9

Tel. 2234-3423

May 5, 2012 Mr. Harold Smith 875 Davidson Street Newark, New Jersey 07501 Dear Mr. Smith: I am happy to provide this information that you requested regarding Ms. Sindy Janeth Leiva Aldana, with the understanding that this information will be confidently. Ms. Leiva has been a secretary and then a general secretary in my store since August 2007. She has always been willing to work odd hours, including weekends and holidays, and very responsible with her work. She has proven to be a hardworking and trustworthy employee. I hope this information will be helpful to you and can take your decision about hiring Ms. Leiva. Sincerely yours, Lisbeth Herrera Proprietor

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LETTER OF RECOMMENDATION

An endorsement based on someone’s past job performance

Should include:

- A statement of the letter’s purpose

- An account of the duties performed by the applicant or of the applicant’s general

qualifications

NOTE:

Be sure your company has no policy forbidding them so you can avoid possible lawsuits or

complaints. If you do write such a letter, it is advisable to mark both the envelope and letter

“Confidential” to protect yourself and the applicant.

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THE VASQUEZ TRAVEL AGENCY

1402 Broadway

New York, New York 10032

May 5, 2012

Mr. Jonathan Vecchio

Alpine Leisure Village

Aurora, Colorado 80707

Dear Jonathan:

I am glad to provide you the information requested about Lisbeth Herrera. She was

my assistant for the five years, and she was always an outstanding worker.

Miss Herrera demonstrated her efficiency in every assignment she had, she was

also one of the most responsible and punctual workers in the office. She was always

encouraging every activity we made and, even though it was not her job, she was always

looking for something important to do.

Therefore, I can recommend Ms. Herrera, without hesitation, for the position of

assistant in your company.

Sincerely yours,

Sindy Leiva

Manager

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DECLINING A JOB OFFER

It is a letter saying “no” to a job offer.

You may find in the position of choosing from several job offers or you may be offered a job that

does not meet your needs or expectations.

It is a courteous, discreet letter declining a job.

With this letter you will preverse a potentially valuable business contact and leave open the

possibility of future employment.

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May 11, 2012

Mr. Paul Nguyen

Nguyen Travel Associates

1133 Third avenue

Flushing, New York 11217

Dear Mr. Nguyen:

Thank you for giving me the opportunity to work with your company as General

Manager and for taking time to interview me.

Unfortunately, I must decline your offer at this time. I am looking forward to

achieving my goals and the schedule of this position does not work out.

Thank you again for your consideration.

Sincerely yours,

Sindy Leiva

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REJECTING A JOB APPLICANT

It is a letter saying “no” to a job applicant.

A personal letter explaining specific reasons for an applicant’s rejection is professional and

preferable, but a form letter is more often used to reject, in general terms, all the unsuccessful

candidates.

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Seguridad Electrónica S. A.

312 Lexington Avenue

New York, NY 10021

May 11, 2012

Mr. Jonathan Vecchio

Alpine Leisure village

Aurora, Colorado 80707

Dear Mr. Vecchio:

Thank you for your recent application for the position of general manager.

I regret to tell you that we have filled this position, please be assured that we

have reviewed your qualifications, and with much careful we have decided who

was the most compatible with the needs of our organization.

We wish you success with your job search, and thank you for your interest in

working for our company.

Sincerely yours,

Sindy Leiva

General Assistant

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LETTERS OF RESIGNATION

It is a written statement of the intention to leave a job.

Speaking personally to your current employer is appropriate, but putting the resignation in writing

is also advisable.

As with refusals, resignations must convey a negative message as positively as possible

Be sure to:

- State that the letter is your resignation, mentioning he date on which you would like to

leave.

- Express appreciation for your old job and regret at leaving.

- Offer assistance with any work that you will be leaving undone or with helping the person

who will replace you.

You may mention a reason for leaving, such as an opportunity for advancement, but doing so is

optional.

Keep the resignation letter positive and brief.

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May 11, 2012

Mr. Seamus O’Toole

President

Seguridad Electrónica S. A.

312 Lexington Avenue

New York, NY 10021

Dear Mr. O’Toole:

It is with regret that I must submit my resignation, effective June 15, 2012.

I have to leave the position of general manager because of my health problems

and I have to rest sometime, I therefore cannot find the words to describe what a great

time I had working with Seguridad Electronica S. A. but I know you will understand my

reasons to leave.

Thank you for the opportunity you gave me working with you, if you have any

questions please let me know, and thank you again for everything.

Sincerely yours,

Sindy Leiva