COMM401 01 Introduction
Transcript of COMM401 01 Introduction
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Noor Shawwa
COMM 401Strategy & Competition
Introduction(Ch 1 & 2)
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Noor Shawwa
Personal Information Cards
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Noor Shawwa
Defining Strategy
Strategy is the great work of organization. In situations
of life and death, it is the Tao of survival or extinction.Its study cannot be neglected.
Sun Tzu, The Art of War
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Defining Strategy
Strategy is the pattern of objectives, purposes, orgoals and the major policies and plans for achievingthese goals, stated in such a way as to define what
business the company is in or is to be in and the kindof company it is or is to be.
Kenneth Andrews,
The Concept of Corporate Strategy
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Strategic Management
The strategic management process is the full set ofcommitments, decisions, and actions required for afirm to achieve strategic competitiveness and earn
above-average returns
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The Strategic Management Process
Chapter 5Bus. - Level
Strategy
Chapter 6Competitive
Dynamics
Chapter 7Corp. - Level
Strategy
Chapter 9International
Strategy
Chapter 10CooperativeStrategies
Chapter 8Acquisitions &Restructuring
Chapter 11
Corporate
Governance
Chapter 12Structure
& Control
Chapter 13Strategic
Leadership
Chapter 14Entrepreneurship
& Innovation
Strategic
Inputs
Strategic
Actions
Strategic
Outcomes
Chapter 4Internal
Environment
Chapter 3External
Environment Strat. Intent
Strat. Mission
TheStrategic .Management .
ProcessStrategy Formulation Strategy Implementation
StrategicCompetitiveness
Chapter 1
Above AverageReturns
Chapter 2 Feedback
StrategicCompetitiveness
Chapter 1
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Strategic Management Process
EXTERNAL ANALYSIS(Chapter 3)
INTERNAL ANALYSIS(Chapter 4)
OpportunitiesThreats
Key Success Factors
StrengthsWeaknessesCompetences
STRATEGIC INTENT
Corporate Strategy(Chapters 7-8-10)
Business Strategy(Ch.5)
Functional Strategies
F M O IT HR
FORMULATION FORMULATION
Corporate Governance (Ch. 11)
Organizational Structure and ControlsStrategic Leadership
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Strategic - Purpose
Primary purpose of the strategic management process is toenable firms to achieve strategic competitiveness and earnabove-average returns
Strategic competitiveness: achieved when a firm
successfully formulates & implements a value-creatingstrategy
When competitors are unable to duplicate your value-creatingstrategy, you achieve a sustainable competitive advantage
As long as a firm can sustain/maintain a competitive
advantage, it will earn above average returns returns thatexceed what investors expect to earn from other investmentswith equivalent risk (long-term, companies must maintain atleast average returns to survive)
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Strategic Management Process
Strategic management process: a framework to assist firmsachieve & maintain strategic competitiveness
Strategic inputs: information from internal & external
environment, used to develop firms strategic intent & strategicmission
Strategic actions: strategies that are formulated, developed,and implemented -- guided by strategic intent & strategicmission
Strategic outcomes desired: strategic competitiveness &above average return -- results of successful implementationof value-creating strategies that competitor cannot duplicate
Feedback: links the elements and allows firm to adjust/reviseinputs & actions to achieve desired strategic outcomes
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Mintzbergs Strategy as a Pattern
IntendedStrategies
RealizedStrategies
DeliberateStrategies
EmergentStrategies
Thus, strategy can emerge from a Patternin the stream of decisions or actions
UnrealizedStrategies
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Deliberate Strategies
Force managers to look ahead periodically;
Require rigorous communications about goals andresource allocations;
Stimulate longer-term analyses than would otherwise bemade;
Provide the company with a sense of direction;
Provide an information framework for the future;
Provide detailed budgets;
Generate a basis for evaluating short-term plans; Protect long-term investments, such as R&D.
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Emergent Strategies
A corporations strategy is rarely written down in one place;
Intuition rather than rational analysis often plays a largerole in crafting strategy;
Bargaining and politics in organizations do not stop at theend of the planning cycle;
All people, strategic planners included, are regularlyconfronted with their own cognitive limitations;
New internal & external events are continuously beingassimilated into the corporate strategy;
Emergent strategies allow companies flexibility.
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Corporate Mission somedefinitions
The missionof a company is what the company is trying toachieve over the medium to long term as formally declaredin its mission statement (Charles Hill & Gareth Jones).
A firms missionis its fundamental purposes and long-termobjectives (Jay Barney).
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Some definitions (continued)
The strategic missionis a statement of a firms uniquepurpose and the scope of its operations in product andmarket terms (Michael Hitt, Duane Ireland, RobertHoskisson, Glenn Rowe, and Jerry Sheppard).
A strategically relevant mission statement incorporatesthree elements (Derek Abell, used in Thompson &Strickland):
1. Customer needs, or what is being satisfied.2. Customer groups, or who is being satisfied.
3. Company activities, or how those needs are satisfied.
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Sample Mission Statement:Apple
Apple Computer, Inc., ignited the personal computerrevolution in the 1970s with the Apple II, andreinvented the personal computer in the 1980s with
the Macintosh. Apple is now committed to its originalmission to bring the best personal computingproducts and support to students, educators,designers, scientists, engineers, business persons and
consumers in over 140 countries around the world.
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Sample Mission Statement:Apple
Apple ignited the personal computer revolution in the1970s with the Apple II and reinvented the personalcomputer in the 1980s with the Macintosh. Today,
Apple continues to lead the industry in innovation withits award-winning desktop and notebook computers,OS X operating system, and iLife and professionalapplications. Apple is also spearheading the digital
music revolution with its iPod portable music playersand iTunes online music store.
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Sample Mission Statement: 3M
We are committed to:
Satisfying our customers with superior quality and value;
Providing investors with an attractive return through
sustained, high-quality growth; Respecting our social and physical environment;
Being a company that employees are proud to be a partof.
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Missions: Narrow or Broad? (1)
Few businesses fail because they are focused on a sharplytargeted market opportunity, but many fail or do badlybecause managements attention is divided and resources
are scattered across too many areas
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Missions: Narrow or Broad? (2)
Narrow mission:
Gives employees a better sense of direction;
Is easier to understand for all other stakeholders;
Focuses managerial time and attention on a fewconcrete tasks and responsibilities;
Is easier to implement and/or realize
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Missions: Narrow or Broad? (3)
Broad mission:
Is often more robust against internal and externalchanges;
Need not be updated as frequently as narrow missions(March of Dimes: Established in 1938 to save
Americas youth from Polio. Now: To improve the
health of babies by preventing birth defects and infantmortality)
Are often more heroic and inspiring
Allow organizations to seize new opportunities withoutrestraint
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Strategic vision
A mission highlights the boundaries of the companys currentbusiness activities
A vision prepares a company for the futureby providing ananswer to the following questions:
What changes are occurring in our markets today? What new or different customer needs should we start satisfying? What buyer segments should we focus on? What new geographical markets should we cover What should the companys business makeup look like in five
years?
Hence, missions describe the status quo, visions are imagesof (a) how the companys environment will evolve in the future,and (b) what changes should be made inside the company topreserve the companys fitwith its environment how to makesure that the company keeps on playing a vital role in society.