Ben Venue Laboratories, Inc.is committed to providing

best-practice communicationsthat will ensure all employeesstay connected and engaged toachieve our Extreme Potential.

Communications Handbook

Quick Tip: Boehringer Ingelheim is Ben Venue’s Parent Company.The name is pronounced (Bear-ing-ger Ingel-hime)

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Ben Venue Laboratories (BVL) places a high priority on its communicationprograms and tools to ensure all employees stay connected and engagedwith our business objectives, mission and vision. We have a clear vision ofour road ahead and are focused on delivering results that will help usachieve greatness as an organization—making a difference in the worldaround us. Our mission is simple: To provide our customers withpharmaceutical products that improve people’s health and quality of life. Itis up to each of us to embrace our vision and mission and contribute toachieving great success in the future.

BVL has an incredibly diverse group of talent, making this company anoutstanding place to work. Because we have so many different backgrounds,thoughts and ideas among our employees, effective communication at everylevel is critical. I encourage you to regularly share your thoughts with oneanother and our management team.

We use a variety of communication tools to make sure we reach all employees throughout the business.BVL is committed to continually evaluating and upgrading these tools in an effort to ensure informationis delivered quickly and professionally.

In the pages of this handbook you will learn about the many methods through which we communicate atBVL. It may seem overwhelming now, but as you get into your daily routine you will find thesecommunication tools become a vital part of your day.

I am so glad you have chosen BVL as the next step on your career path. It is the employees that make BVLa great company. My team and I are committed to driving a culture of communication and transparencyutilizing the resources at hand. In turn, I ask you to utilize these resources to their fullest capacity andproactively stay engaged.

My door is always open to your suggestions. You can e-mail, call or stop by my office any time. I lookforward to meeting you and wish you all the best in your new position!

W arm Regards,

Jason Kurtz

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Introduction Table of ContentsPage 1 Page 2

Marketplace Excellence Operational Excellence

Financial ExcellencePeople Excellence

... providing technical excellence and support for the successful development and manufacturing of differentiated products

…as a globally compliant facility with a Right First Time culture

…building quality into products and processes through integrated systems

…as a leader in product life-cycle management…manufacturing excellence

…meeting or exceeding budget commitments to sustain long-term growth and profitability

…with our Contract and Bedford businesses’ annual growth exceeding respective markets

… as a leading organization for attracting, developing and retaining top talent

… with best-in-class training for a workforce that places us at the leading edge of technical competence

… with a Lead & Learn / inclusive culture that permeatesthe organization and customer relationships

… as a performance-driven culture that drivesaccountability and rewards top performance

… as the most respected, reliable and consistent providerof sterile pharmaceutical products in the CMO andMultisource business in the world

… having a thorough understanding of the competitivelandscape

… with excellence in customer relationship managementboth internal and external

Imagine BVL...

Reaching Our Extreme PotentialFor BVL, Extreme Potential is about setting high expectations for ourselves and our company, achieving our vision forthe future and being a strong and respected competitor. To do this requires that we focus on four critical areas:marketplace excellence, people excellence, operational excellence and financial excellence.

Be Part of the SolutionAt BVL we embrace the thoughts and ideas of our employees. Whether you have a new idea, see a way toimprove an existing process or have a concern regarding our compliance, there are many ways to be heard!

Our Vision Your VoicePage 3 Page 4

Your Voice

■ Contact Your Supervisor/Manager

■ Speak with HR or a Member of Senior Management

■ AskLeadership!

■ E-mail Joshua Marks, BVL Compliance Officer, or call him at x3324 or 24/7 at 216.233.6866

■ BVL Anonymous Submission Form

■ BI Compliance help line Web site or call1.800.958.9704

Face to FaceSpeak up! It is always preferred that employees bringtheir thoughts, concerns and / or feedback to theirsupervisor, manager or senior leader as the first step.

Employees can also speak with a member of theHuman Resources Department or the SeniorLeadership Team.

In addition, employees may contact BVL ComplianceOfficer Joshua Marks at any time.

Anonymous ForumsAnonymous feedback should be considered as a lastresort; however, if you would like to anonymouslycontact senior leadership, we have several forumsavailable to accomplish this. From the BVLnet homepage, employees will find the Anonymous SubmissionForm, compliance e-mail address and the telephonenumber for the BI Compliance help line.

Regardless of the anonymous forum utilized, you canrest assured that your personal information will bekept in the strictest confidence.

It is important to note that senior leadership is unableto respond to information received through any of theanonymous forums. Should you wish to receive aresponse, please be sure to use AskLeadership! orspeak directly with a member of HR or seniorleadership.

AskLeadership!Linked from the BVLnet home page,AskLeadership! connects employees directly withmembers of the senior leadership team. Employeescan direct their ideas, comments and / or feedback toa member of senior leadership and will receive aresponse within seven days.

Many submissions are posted on BVLnet for otheremployees to learn from. Through AskLeadership!,many great ideas have been shared and we continueto make progress in expanding communication atevery level of the organization. Get to know yoursenior leaders through this forum today!

BVLnet Navigation BVLnet ContentPage 5 Page 6

US & Global News

This section is published by BoehringerIngelheim Pharmaceuticals, Inc. PublicAffairs and Communications andprovides BI employees across the USwith information on company andindustry news, events and businessupdates.

BVL News

The BVL News column contains information specific to BVLemployees and is published by the BVL Communications & PRDepartment. Our news is divided into two categories: BVLBulletins and Organizational Announcements. BVL Bulletins coveritems such as corporate policy changes, compliance updates,Quicken Loans Arena raffle winners, safety tips and more.Organizational Announcements provide information about newhires, employee transfers or departures or departmentalrestructuring. Be sure to check this section daily to ensure youcatch all the latest news!

ConnectVision

In addition to the nearly 20 monitors throughoutthe facility and our standard desktop screen saver,ConnectVision is also on the BVLnet home page.You can watch the slides as they play or manuallyscroll through them at your own speed by clickingthe arrows at the bottom of the slide.

Quick Poll

Quick Poll has quickly become a “must click” for many employees.Displayed just above the BVL News section, Quick Poll providesemployees an opportunity to give their opinion or simply test theirknowledge. After answering the poll, a summary of how othercolleagues have answered is provided. Information received fromQuick Poll gives the site a handle on how employees generally feelabout a wide-range of important topics or initiatives.

Your Voice

Compliance is vitally important to BI /BVL. There are several forums throughwhich you can share concerns,suggestions and / or feedback. YourVoice is on the home page to ensureyou are able to find this information anytime you need it. You are encouragedto ask questions and seek guidancewhen uncertain about a task or practice,whether you do so through a direct oranonymous forum. Compliance iscritical to our success!

Quick Access Menu

Navigating the BI intranet can be overwhelming. The Quick Accessmenu provides a method to find the most commonly accesseditems on BVLnet. The top three drop-down menus take you tovarious BI external and internal Web sites. The bottom three arespecific to BVL employees. They include Quick Links to the mostcommonly used pages, HR links and Web Applications.

Search & Find

Search and find information on BVLnet or any of the BI intranets.This toolbar defaults to searching BVLnet unless you change theradio button to search all intranets. Simply type your search wordin the field provided and click Go! Can’t find what you are lookingfor? Go to Advanced Search and try again.

Navigation Bar

Information on BVLnet is separated into11 categories called topics. The itemsthat are most useful in performing day-to-day operations have been circled tothe right for easy reference. The othertopics provided are generally accessedless or maintained outside of BVLCommunications & PR.

Lead & Learn

Our Lead & Learn principles are thevalues by which we work. Under thissection of the home page you willfind Lead & Learn materials as wellitems that exhibit Lead & Learn inaction, such as AskLeadership! orthe Climate Survey results. Everyemployee is encouraged to be aleader— Lead & Learn!

What’s Inside:

BVLink is BVL’s primary internalnewsletter. Published severaltimes a year by theCommunications and PRDepartment, this tool will helpyou stay connected with ourbusiness.

Showcased in every BVLink areemployees on the move,departmental and company-wide initiatives and issues thatBVL / BI is facing.

When you open up your firstissue of BVLink, expect to learnsomething new.

BVLinkinsight, news & knowledge

An Internal Newsletter for Employees of Ben Venue Laboratories

returning to an archived story ortopic. As a new employee, agreat way to catch up on BVLnews is by reading the old issuesof BVLink.

Be on the lookout for the nextissue of BVLink. When a newissue is released, be sure to pickup a copy or take a look online.The Communications and PRDepartment will announce eachnew issue through company-wide messaging to makeeveryone aware of the newrelease.

BVLink is provided in a printformat as well as online. Soregardless of how you like to getyour news, we have an optionfor you.

At times you will find a specialinsert accompanying the issue.Each insert spotlights a topic bydepartment, such as Benefits,Legal, Communications, orEnvironmental, Health & Safety.

Most articles are employee-initiated and written. Thisgrassroots approach allowsemployees from all departmentsan opportunity to participate inthis communication tool. TheCommunications Team is alwaysinterested in hearing your ideasabout potential articles tofeature in BVLink!

The most recent issue of BVLinkcan generally be found in a BVLnews stand near you. Newsstands have been placedthroughout the facility to ensureall employees can find a copy ofBVLink at their convenience.Past issues are maintained onBVLnet for anyone interested in

Ben Venue’s Internal Newsletter

~ Current Events~ Important Initiative Updates

~ Pharmaceutical News~ BI and BVL News~ Get to Know Others~ New Policies and Procedures

~ Construction Updates~ Employees On the Move

Boehringer IngelheimPharmaceuticals, Inc. Public Affairsand Communication Departmentpublishes a US newsletter titled BIConnect throughout the year to allsites. This publication containsarticles that relate to current issuesand events across the BI-US sites,our employees or thepharmaceutical industry in general.

Similar to BVLink, BI Connect canbe found in BVL news standsaround the site. Stop by and pickone up today!

BI Chemicals, Inc.Petersburg, Virginia

BI Vetmedica, Inc.St. Joseph, Missouri

BI Roxane laboratories, Inc. & Roxane Laboratories, Inc.Columbus, Ohio

Boehringer IngelheimPharmaceuticals, Inc.Ridgefield, Connecticut

BVLink Newsletter BI ConnectPage 7 Page 8

Several Ways to Catch ConnectVision

BVLnet Home PageYou can access ConnectVision from theBVLnet home page. Watch the slides in twosizes and catch up on valuable information.Use the Click to view large screen link to openConnectVision in a larger window.

Screen SaverEvery BVL computer should have theConnectVision screen saver loaded. Sowhether you are caught on a conference call,sitting at your desk eating lunch or simply havedown time, you can watch ConnectVision fromyour screen saver and view the sameinformation playing throughout the facility.

No matter how you accessConnectVision, you are guaranteed tostay well connected!

With so many employees continually on the go, ConnectVision uses moderntechnology to keep employees connected regardless of where they are workingfor the day. ConnectVision monitors have been placed in Break Rooms, theBVL Cafe, Quality & Development Center, Treat Road Warehouse, Packaging,Legal/Communications, HR, Phase V and the Learning & Development Center.

External Information

ConnectVision can provide external information such as weather, date / timeand local, national or international news to keep you informed on externalconditions throughout the day.

Department Specific

Several of the monitors can be used to display department-specific informationat management discretion. Some of these departments include Packaging,Warehouse and Legal/Communications.

All-Company Information

This information can be employee-centric, such as marriages, births or positiontransfers / promotions, or site-specific, such as visitors, upcoming events, thecafe menu. To have information posted, contact a member of theCommunications & PR Department.

Quick Tip: ConnectVision replaced TargetVision - You may still hear employees refer to the former name.

ConnectVision Visual MessagingPage 9 Page 10

Every week a greatdeal of information ispushed through ourvariouscommunicationchannels. The bi-weekly Ben VeNewse-mail update is aone-stop method forspotlighting companynews or new items onBVLnet. Make it ahabit to go througheach of these updatesand you will beguaranteed to stayconnected with thesite and our business.

Bi-weekly Update AskLeadership!Page 11 Page 12

Did you know Ben VeNews was named by BVL employees?

Communication is essential to understanding.Questions and feedback help our Senior LeadershipTeam understand what is most important to you. Sharingyour thoughts help ensure our continued success as westrive to reach our Extreme Potential.

Through AskLeadership!, employees can send questionsdirectly to members of senior leadership. Simply sendan e-mail through the AskLeadership! page on BVLnet and the appropriate leader willrespond directly to you within seven days.

Many of the questions submitted will be posted anonymously to the AskLeadership!Response Page for other employees to gain insight.

Never hesitate to reach out and AskLeadership!

Have Questions?

AskLeadership!

Other Forums BVL TeamsPage 13 Page 14

BVL has a history of working in short- and long-term groups to get results. In addition,people join together in extra-curricular teams to help shape our culture and build moraleacross the site. The efforts of these teams often fall outside the daily responsibilities ofan employee’s position. These opportunities allow employees to network with newemployees, use additional talents that may not be fully utilized in their position, or evenprovide the opportunity to gain new skill sets.

After getting acclimated with BVL, employees are encouraged to find a group or team toget involved with. There are many ways to learn about the groups available; however, ifyou are having trouble picking a team or simply don’t know how to begin, contactCommunications and PR for more information. Regardless of your interests, find a placeto Get Involved!

The Diversity CouncilWorks to build diversity andinclusion into the fabric ofour work environmentthrough education,communication andcelebration.

Wellness TeamEducates and promotesthe importance ofmaking healthy choicesand making wellnesspart of our lifestyle.

Lead & Learn TeamCreates connectionsby inspiring andenhancing Lead &Learn awareness.Expands employees’knowledge and theapplication of our Lead& Learn values.

The Clean TeamPromotes a culturethat instills pridethrough personalaccountability andproper cleaning in allareas.

Recycling TeamContinuously reviewshow BVL can reducewhile also maintaininga low impact on theenvironment byminimizing waste andrecycling wheneverpossible.

Record AwarenessCompliance CommitteeProvides oversight andguidance for theimplementation of theannual BVL RecordsAwareness Day activities.

C.O.N.N.E.C.T. with LeadershipC.O.N.N.E.C.T. with Leadership

C.O.N.N.E.C.T.Communication Open News Networking Education Commitment Team

Discussion to BVL Building

Every quarter, all-employee meetings areheld at various times during the day toshare a state-of-the-company address.Common topics include upcoming events,compliance, regulatory status, site metrics,financial results, team updates and more!

Employee MeetingsEmployee Meetings

Every quarter employees have the opportunity to volunteer for C.O.N.N.E.C.T. withLeadership. Over a meal with a senior leader, employees can share their thoughts, ideasand concerns in a small-group setting. Once employees submit their interest throughBVLnet, they are randomly assigned to a member of the SeniorLeadership Team and invited to attend a meal.

The goal of these sessions is to create an environmentwhere employees of all departments and positions cancome together to discuss real issues. Out of each session,great ideas are gathered, ideas are implemented and change happens—all because employees and senior leadership come together.

Ben Venue Laboratories, Inc., is a subsidiary of Boehringer Ingelheim Corporationbased in Ridgefield, CT, and a member of the Boehringer Ingelheim group ofcompanies.

The Boehringer Ingelheim group is one of the world’s 20 leading pharmaceuticalcompanies. Headquartered in Ingelheim, Germany, it operates globally with 138affiliates in 47 countries and 41,300 employees. Since it was founded in 1885, theindependent, family-owned company has been committed to researching,developing, manufacturing and marketing novel products of high therapeuticvalue for human and veterinary medicine.

©2009 Ben Venue Laboratories, Inc.