Colt: An overview - Colt Technology Services · Colt Voice portfolio delivers reliable and...
Transcript of Colt: An overview - Colt Technology Services · Colt Voice portfolio delivers reliable and...
Why choose Colt?
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Our Customers: Large multinational companies, midsized businesses, wholesale
customers and channel partners
Access and use: Network, data centre, and voice
services and solutions
Supported by: World class infrastructure and the most customer oriented
people in the industry
Giving them: Security and confidence that comes with knowing their
essential services are in good hands
Allowing them: To focus on their business priorities
Network Services
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• 187,000+ km of LDN, metrofibre and subsea & terrestrial leased capacity
• 49 MANs across 28 countries
• 200 connected cities
• 24,000+ direct fibre connected buildings
• 582connected 3rd party data centres
Assets Overview
Colt provides a range of data connectivity products and services from simple broadband access to complex managed networking solutions. Colt operates in 28 countries across Europe, Asia and the U.S with metropolitan area networks in 49 major cities as well as direct fibre connections into more than 24,000 buildings worldwide.
Services
• Managed Networking (e.g. Ethernet private networks, IPVPN)
• Bandwidth services (including High Speed Services, Internet Access and Cloud inter-data centre connectivity)
Benefits
• Extensive European network reach provides same service experience anywhere in Europe
• Range of Infrastructure and fully managed network services provides tailored solutions for customers
• Award winning Ethernet services portfolio
Voice Services
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• Over 20 billion voice minutes billed in 2013
• 86 active countries connected
• 60,000 installed TDM ports
• 3,000 installed VoIP ports
• 900k IN access numbers
Assets Overview
Colt Voice portfolio delivers reliable and affordable carrier and enterprise business grade services to both enterprises and Service Providers (Carriers, Cloud Service Providers). We can provide traditional telephony services and also help customers transition from legacy telephony over to the increasingly popular Voice over IP services.
Services
• Traditional lines & calls
• SIP trunking and UC solutions (VoIP Access, Carrier VoIP, IP Voice Solutions)
• IN Services from Service numbers up to contact centre solutions (Basic IN, IN VAS)
• Carrier Voice Services (White Label Voice solutions for carriers and service providers
Benefits
• Business-grade Voice solutions to support business processes
• End-to-end customer experience across Western Europe and Asia
• Simplified, consistent Voice services across multiple geographies
Data Centre Services
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• 34 data centres in 22 cities across 15 countries:
• 33,000 m2 built (86% occupancy)
• 91MW expansion capacity
• 13,847 Capacity Racks.
Assets Overview
Colt Data Centre Services offer colocation and value added data centre services in secure, carrier neutral facilities across Europe and Asia. We own 34 carrier neutral data centres across Europe and manage a further 7 in the Asia-Pacific region providing flexible, integrated and scalable data centre solutions which reduce risk and help manage evolving business needs.
Services
• Colocation – with requirements ranging from a single rack to a fully dedicated hall
• Value added data centre services (remote & smart hands, disaster recovery, office space, connectivity services, cloud backup and cloud storage)
Benefits
• Energy efficient, resilient facilities with advanced technology run by a local team
• Capacity on demand, flexible commercial terms, carrier neutral facilities
• Colocation can be integrated with fully managed IT and cloud services
• Extensive third party data centre connectivity with 582 non-Colt data centres also connected to our network
Underpinned by an unrivalled network and data centre services footprint
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• 187,586 km of LDN, metro fibre and subsea & terrestrial leased capacity connecting 28 countries across 3 continents.
• 200 connected cities; Metropolitan area networks in 49 cities
• 24,000+ buildings directly connected
• Single end to end SLA
• Consistent user experience
• Single view of service activity and performance
• Ability to rapidly change your network and IT services as business needs change
• 24/7 operational management
We continue to invest in future-proofing our assets
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Continued investment in our (10 consecutive years award winning) Metro Ethernet portfolio
Added 2,000sqm to data centres in The Netherlands and Barcelona, 1,000sqm to data centres in London and 565sqm in Hamburg
2401 buildings to increase our on-net capability and 3 new long-distance network projects connecting 10 cities
Launched industry first Modular MSP (multi-service platform) in London and Frankfurt for Ethernet point-to-point services
Developed a high capacity long distance network (LDN) known as the European Supercore
Acquired KVH – an infrastructure-based service provider of networks and data centres across Asian cities, with headquarters in Tokyo and operations in Hong Kong, Seoul and Singapore.
With local support and knowledge in your language, where you need it
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Worldwide Offices • Austria • Belgium • China • Denmark • France • Germany • Hong Kong • Ireland • India • Italy • Japan • Netherlands • Portugal • Romania • Singapore • South Korea • Spain • Sweden • Switzerland • UK • US
ES
FR
PT
DK
IE
BE NL DE CH
IT
AT RO
SE
IN
UK
US
SG
SK JP
HK
CH
Colt ISO Management Systems
Colt has established a number of industry recognised management systems across its operations, certified against internationally recognised standards.
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ISO9001
Quality Management Systems (QMS)
ISO27001
Information Security Management System (ISMS)
ISO14001
Environmental Management System (EMS)
ISO22301
Business Continuity Management Systems (BCMS)
International
Organisation for
Standardisation
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Colt Group acquires KVH
In 2015, Colt completed the acquisition of KVH - which now operates under the Colt brand - an infrastructure based service provider in networks and data centres across APAC, serving around 2,000 enterprise and wholesale customers.
KVH’s strong assets and significant customer base make them an excellent fit for Colt and this partnership will help Colt extend its global footprint.
Why Colt acquired KVH
• Acquisition of a growing , complementary business in a growth market
• Broadens geographical coverage in key information hubs
• Delivers a platform for growth in APAC markets
• Significant cost synergies and revenue opportunities
• Businesses already aligned and known to each other
This partnership strengthens Colt’s ability to meet the demand from customers for seamless solutions on a global basis.
Why Colt are right for your business
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Give you choice on how you consume, provision and manage services
Focus on service rather than just the technology behind it
Support your IT transition to Cloud-enabled services
Have the in-country knowledge, language and expertise to
help you
Integrate solutions for those requiring specialist/multiple services.
Deliver a seamless, consistent service across geographies and technologies
What our customers say
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“ By adding the Colt internet, voice, data and cloud services to our Unified Communication and IP Telephony portfolio, we increase the quality and diversity of the services that we are able to deliver to our customers, enhancing our overall value proposition.”
Jordi Nelissen, CEO, Fuzer
“ Colt has proven to be the ideal partner because of their breadth of service provision and their willingness to be flexible”
Ciarán Jones, VP, Operations at TNS
“ Colt’s telecoms and data networking technologies have supported our rapid growth. Colt understands our requirements from the ground up and is always responsive, which is very convenient for us.”
Florian Schürfeld, IT Manager, trivago
“ We felt, given Colt's healthy track record with our existing network that we could trust them to deliver the quality and reliability we needed.”
Graham Warren, Network Director, Eurovision
Some of the industries we serve
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Government Legal Capital Markets
Cloud Providers Media Operators Healthcare
Financial
Why customers have a different experience with Colt
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We specialise in Network, Voice, and Data Centre services
We combine scalable assets & services with consistent systems and processes
We put customers first with flexible solutions and flexible commercials
We make the delivery and integration of IT easier for customers
Seamless service across geographies and technologies
24/7 Customer support in 16 languages and regulatory knowledge available
Award winning assets and solutions
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Capacity Global Wholesale Telecoms Award – Best European Wholesale Offering (2010, 2005)
Operator of the year – 2014 Network Virtualisation Industry Awards 2014
Data Centre 2013 Awards – Energy Efficiency and Environmental Sustainability
Data Centre 2012 Awards – Modular Data Centre Solution Award
2013 Data
Centre
Dynamics –
2 categories
Innovation and
efficiency
2013 Capacity Awards – Best Pan-European Wholesale Carrier
Colt’s Vision and Values
Our vision
To be the most customer oriented business in our industry
Our values
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The way we are structured
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Customers Our customers are the focus
of everything we do
Lines of Business and
Partner Services
Using our Assets and People
to deliver individual or
integrated services directly
to our customers or indirectly
via our partner network Network Services
Voice Services
Our ‘shared services’ assist
the lines of business and go to
market teams to execute their
business plans
Corporate shared services
Voice Services
Data Centre
Services
Partner Services
An ongoing journey
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1992:COLT established
1993:First customer
connected in London
1996: Listed on LSE & NASDAQ
& began expansion into
Europe
1999: First data centre opened
(in London)
2002: 15,000 customers
2004: Shared Services Centre in India opens
2005: Network expands to
32 cities 2006:
Barcelona Customer
Service Centre opens
2010: First modular data centre opened
2014: Acquisition of KVH –
expansion into Asia Pacific
Colt leadership
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Falk Weinreich, Senior VP Sales, Network Services
Richard Oosterom EVP Voice Services
Detlef Spang EVP Data Centre and Managed Cloud Services
Hugo Eales
Chief Financial Officer
Caroline Griffin Pain Company Secretary
Ted Higase Chief Executive Officer, KVH
Paul Musson Human Resources
Sohail Qadri EVP Strategy & Development
Rakesh Bhasin Chief Executive Officer
Carl Grivner EVP Network Services
Colt at a glance
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24k+ Buildings directly
connected
200 Cities connected
16 Languages
supported by 24/7
customer service
500+ Network to Network
interfaces
4k+ Employees
50+ Industry awards
34 Carrier neutral Colt
owned and / or
managed data centres
25k+ Customers
582 Colt-connected
data centres
187k+ LDN, metro fibre
and subsea &
terrestrial leased
capacity
86 Countries in which we
deliver services to end-
user customer sites (On-Net or via partners)
3 Continents
Why choose Colt?
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Customers come first : We supply our customers with what they need to become better at what they do. Services and Solutions
Highly available services, managed and monitored 24x7 by trained, experienced support staff.
Quality services, available 24/7
Flexible solutions, flexible commercials. High speed, automated and scalable services. Flexibility, scale and speed
Common platform and processes to deliver consistent services. Consistency
across locations
We focus on information intensive industries across cities in Europe, Asia and North America. Focus
Breadth and depth of our network and data centre estate means we can support services on both a local and international level. Asset Location