Colleen Ogilvie
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2015 Museums & Galleries Queensland Conference #2015MGQcon Volunteers Are Visitors Too Colleen Ogilvie Event Manager, Abbey Medieval Festival Our Vols Rock!!! Happy Volunteers are Supportive Volunteers
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Transcript of Colleen Ogilvie
2015 Museums & Galleries Queensland Conference #2015MGQcon
Volunteers Are Visitors Too Colleen OgilvieEvent Manager, Abbey Medieval Festival
Our Vols Rock!!! Happy Volunteers are Supportive Volunteers
Our Vols Rock!!! Happy Volunteers are Supportive Volunteers
Make them WELCOME
Festival Volunteers at Orientation
Ensure they are comfortable in the position given to them
Help them feel involved – give a sense of ownership
Show Respect. Ask, don't order... Use “please” and and other common
courtesies
Be part of the Team...
The Museum Director away from her Desk
Share the “Pom Pom” moments... & celebrate their contribution
What the public think of our vols!!Volunteers were very cheerful and helpful. We will come again.
The volunteers were very helpful and friendly. They contributed to the amazing atmosphere, so a big thanks to them.
Volunteers were excellent - so friendly, welcoming and happy. Such a credit to the whole program and really helped with the atmosphere.
Hats off to all the friendly volunteers who give their time with a lovely smile on their faces to make this such a wonderful event.
All staff are super friendly .That's actually what I told my friends as well last year about Abbey's amazing staff.
