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Bringing Harmony to Collaboration COLLABORATION GUIDE Summer Edition 2015 Cisco Plantronics Jabra Polycom Sennheiser Insight can help you build a seamless, high-productivity harmonious collaboration environment. Your Trusted Advisor uk.insight.com/harmony 0800 333 333 SCAN TO VIEW OUR DIGITAL PUBLICATIONS

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Bringing Harmony to Collaboration

COLLABORATIONGUIDE

Summer Edition 2015

Cisco

Plantronics

Jabra

Polycom

SennheiserInsight can help you build a seamless, high-productivity

harmonious collaboration environment.

Your Trusted Advisor • uk.insight.com/harmony • 0800 333 333

SCAN TO VIEW OUR DIGITAL PUBLICATIONS

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Your Trusted Advisor • uk.insight.com/harmony • 0800 333 333

• Always on – The workforce of today and tomorrow will have the ability to be always connected via mobile and wearable devices enhanced by social and collaboration apps.

• Faster decisions – Workers will leverage pervasive networks, smart devices and systems, predictive analytics, and real-time collaboration to continue to make faster, better-informed decisions.

• Decentralised teams – Physical and virtual workplaces will continue to merge as enhanced collaboration technology allows mobile and remote workers to work fluidly across environments.

Creating Exceptionally Collaborative Workplaces

• Personalised productivity – A new wave of connected, mobile social and contextual-aware systems will allow organisations and individuals to personalise productivity apps and environments.

• Security challenges – There will continue to be a tenuous relationship around more open collaboration between employees, partners and customers, and increased data security concerns. Designing around these key factors will allow organisations to transform their workplaces to better:

• Attract, enable, and retain top talent across generations and regions.

COLLABORATION GUIDE | HOW TO GUIDE

Get back to sharing ideas.

• Reduce real estate costs, greenhouse gas emissions and employee travel.

• Create work areas that you can adjust to accommodate evolving business needs.

• Help employees maintain a work-life balance with the flexibility to work from any location.

• Encourage collaboration, break down barriers, share ideas and accelerate decision making and innovation. But how do you ensure that you choose the right technology and that the environment you design will truly create a workplace that current and future generations will

embrace, utilise, and thrive in?

Designing the modern workplace.

There is plenty of speculation on what the future of work will look like, but it’s clear that collaboration technology

is fundamentally linked to many of the factors shaping the workplace of tomorrow:

Three pillars of optimal workplace collaboration.

Any workplace transformation initiative must start with a keen understanding of how people will engage with the space - how they will work, collaborate and socialise within a given environment. For renovation and new builds alike, this understanding should begin with an honest and thorough assessment of the barriers, disconnects and poor experiences that currently create friction for users.

While past generations embraced standardisation as a path to greater operational efficiency and consistency, it’s clear that standardisation is giving way to personalisation and that operational flexibility and adaptability will be critical as organisations look to thrive. Agile and scalable collaboration solutions provide organisations with a platform to effortlessly create new teams; add and remove users; and bridge physical, virtual, and geographic environments seamlessly.

It’s often been said that good design is invisible, which means that collaboration technology should be so seamlessly integrated into the workplace that using it is an unconscious part of people’s daily routines. Well-designed collaboration solutions ultimately enable organisations to create sustainable transformation by reducing the friction and communication barriers that inhibit collaboration. They also allow organisations to better optimise the use of existing resources.

1... 2... 3...Great user experiences. Flexibility and personalisation. Integration and manageability.

2

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3Your Trusted Advisor

Make sure it works together.

When it comes to deploying video collaboration, the goal is

to get all of the pieces to work together: voice, video, web

conferencing. That way, everyone can participate fully even

with the tools they already have.

55%of all Internet traffic

will be video.- “Cisco Visual Networking Index,”

Cisco, June 10, 2014.

By 2018,

Maximise collaboration.

It’s more than meetings. An intelligent video solution lets you record and

stream key discussions or announcements and create live events in virtual

town halls. Even training gets better and less expensive with video. The end

result is more productivity and better talent development at a lower cost.

Provide solutions your people can trust.

Users are more likely to see benefits from video collaboration

when everything works. Understand internal and external support

services and only work with vendors who have experience

delivering end-to-end video collaboration solutions.

The move toward video collaboration is only going to get bigger. The up-and-coming generation learns how to use

video long before they’ve made their first phone call, and voice-only calls will feel more and more restrictive when

compared to easy-to-use, high-definition video. Be ahead of the trend and set yourself up for success now.

5 Steps to Succeeding with Video Collaboration.

Basic interoperability standards:

• Call initiation

• Content sharing

• Call quality

• Call security

Pick the right endpoints.

Video deployment isn’t one-size-fits-all. It’s about how people work and about understanding

the right endpoint for the situation so people can be their most effective. Look at your needs,

growth strategy and user profiles for the best solution to transform your workplace.

Plan for more.

Video collaboration isn’t going anywhere, and if you design an infrastructure that can only handle

today’s needs, you’re setting yourself up for failure tomorrow. Focus on scalability so your solution can

grow with your business.

1

2

3

4

5“This is not a game between one endpoint OR the other; it is about

knowing when to use one endpoint AND when it is better to

use another.”- “Deploying Business Video: 5 Steps to Success,”

Roberto De La Mora, Cisco Blogs, 2013.

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Unlocking the true potential of video collaboration.Technology is supposed to help you get stuff done, not get in your way. And when the right technology is deployed correctly, it:

• Allows employees to use video as easily as they do voice, wherever they are.

• Enables busy employees to meet face-to-face with remote teams and partners without leaving the office.

• Builds trust by allowing high-quality video into meetings to convey body language and facial expressions.

• Elevates and personalises communications to improve the quality

and speed of decisions.

• Reduces total cost of IT ownership with a single infrastructure, simplified management, and user empowerment and personalisation.

• Increases meeting productivity with real-time content sharing, editing and collaborating.

And the impact can be significant:

• Companies that are considered leading users of video report 120 percent quantitative ROI for video implementations. – Aberdeen Group 2011

• Eighty-seven percent of remote users feel more connected to their team and process when using video conferencing. – Gigaom 2014

• Seventy-five percent of extensive users of video conferencing say it improves collaboration and productivity across dispersed teams. – Frost & Sullivan 2014

• Using video delivers 35 percent greater year-on-year improvement in time to hire and 32 percent greater reduction in cost per hire. – Aberdeen Group 2014

Old Meeting Types Description New Virtual Meetings

Impossible to join Most of the meeting is spent instructing attendees on how to join, trying to add remote participants, and troubleshooting content sharing and interoperability.

People can easily and reliably attend from any location or standards-based device. Now you can focus on the meeting, not the technology.

Chaired by the dog Someone’s dog, child or chatty neighbour at the coffee shop is providing the background “music” for the meeting.

Productive virtual meeting solutions add meeting control and intelligent audio so what you see is what you hear.

Narrow conference room syndrome

Long, narrow conference rooms make some faces microscopic and whiteboards illegible.

Everyone has a front-row seat, even if they are in a large room, with intelligent virtual meeting solutions.

Anonymous Everyone has to introduce themselves every time they speak. Know who is attending and who is speaking without introductions every minute.

Frankenstein Using Don’s audio conference bridge and Sue’s web-conferencing tool.

Integrated virtual meeting solution technologies allow everyone to participate and share easily.

Headless participants and halved whiteboards

Whiteboards are sliced in half and participants appear beheaded.

Intuitive virtual meeting technology helps everyone see what they need to see and interact naturally.

Creating Exceptional Virtual Meetings

COLLABORATION GUIDE | HOW TO GUIDE

Your virtual meetings can change for the better.Businesses are changing more rapidly than ever before. Distributed teams, organisations and business communities are the norm, and virtual meetings are the norm for collaboration. It’s time to change your old virtual meetings to new, more productive and engaging face-to-face experiences. The new virtual meeting - not only can you have a successful virtual meeting where everyone

can easily join and participate, you can also have an exceptional video experience. Imagine feeling like you’re all in the same room, even when half the attendees are on the other side of the world. Imagine starting an audio conference call in your car and continuing it on video in your office, and the change is so seamless that the meeting continues with no disturbance. Imagine your customers connecting

with your experts over video, but feeling like they’re connecting in person. With Cisco Collaboration tools, you won’t have to imagine.

From video conferencing rooms to mobile devices, our leading collaboration products can be designed to allow your evolving workforce to work with anyone from anywhere, anytime.

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5Your Trusted Advisor

The Virtual Collaboration Health Check

Tools

Voice end point

IM SharingDesktop

ConferencingYour company environment Considerations How can Headsets

help at each stageDesk

Phone PC Mobile Audio Desktop Video Web

STAGE

1£ ¡ £ ¡ ¡ £ ¡ ¡

• Traditional standalone environment, mobiles, desktop telephony, email, occasional use of external conferencing services.

• Heavy reliance on traditional voice services.

• User fatigue, sound quality for telephony.

• Future proof investment in technology.

• Management of multiple platforms.

• Multiple wearing styles to match user preference for comfort.

• Improved worker health and comfort.

STAGE

2

£ ¡ £ ¡ £ £ ¡ £

• Introduction of standalone collaboration tools, basic web video and screen sharing tools such as Skype.

• Generally low adoption of new tools.

• With increased usage, user comfort and call clarity become important.

• Improve adoption, background noise.

• User privacy, allow a user the freedom to move to a suitable place to collaborate with DECT wireless.

• Advanced noise-cancelling keeps the mobile professional sounding professional.

• Wireless means never missing a call, increasing productivity.

• Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate.

STAGE

3

£ £ £ £ £ £ £ £

• Introduction of joined up email and IM, desktop collaboration tools, frequently on one UC platform eg Lync.

• Independent P2P voice like Skype growing but desktop telephony still dominates.

• Desktop video solutions added, web and audio conferencing growing.

• Basic tools becoming established, video adoption lagging.

• Manage noise pollution for better conferencing experience.

• Acoustic clarity aids comprehension.

• Matching devices to roles as new platforms are added (tablets, desktop video).

• User comfort and protection during increased number and length of calls.

• Background noise pollution eliminated.

• Improved productivity.

• HD audio improves user experience and drives usage.

• Headsets with Smart Sensor Technology, simplifies use and encourages adoption.

• Comprehensive compatibility with all major UC vendors.

• Smart Presence and Call Routing on multiple devices and softphones.

STAGE

4

£ £ £ £ £ £ £ £

• PC to PSTN/PC Voice is added to the UC platform reducing reliance on deskphones.

• Services are extended to non-traditional devices like tablets and improved for smartphones.

• Video desktop solutions and web and audio conferencing integrated and growing, reducing reliance on 3rd party solution providers.

• Adoption rises allowing more flexible working practices.

• User support during rollout (service deflection).

• Ensure headsets have suitable noise cancelling to suit flexible working spaces.

• Managing a large estate of headsets.

• Comprehensive video set up guides for most platforms, reduces deployment complexity.

• Estate management with Spokes, give remote performance monitoring, status, mass firmware upgrade.

STAGE

5

£ £ £ £ £ £ £ £

• Full UCC environments allows simple escalation from email to IM to voice to video with content.

• Traditional standalone voice and video platforms can be retired.

• Adoption is high, employees can collaborate anywhere, anytime with anyone.

• Deep integration of tools into business processes with intelligent controls and SmartPresence.

• Ensure headset fleet remains in synch with UC platform.

• Contextually Intelligent headsets can be integrated into Enterprise software such as SFDC to provide real time event data.

• Open SDK to allow development of customised productivity apps.

NONE INFREQUENT REGULAR CONSTANT

The way in which we collaborate is evolving in line with the changes essential to succeed in the business environment. We have put

together a simple reference guide that identifies where your company is in the Virtual Collaboration journey based on a combination

of 3 factors independent of which platform or platforms are involved.

75% of global business leaders are deploying video collaboration tools.- “Unlocking the Full Potential of Collaboration,” Cisco, 2014.

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Strengthen your business relationships through improved interactions and experiences with Cisco Business

Edition 6000, a sophisticated, yet simple on-premise collaboration solution.

Features and CapabilitiesBuilt with industry-leading, proven, and trusted technology, Cisco Business Edition 6000 delivers end-to-end collaboration capabilities for up to 1000 users, 2500 devices, 50 sites, and 100 contact centre agents. The packaged solution solves complex communications challenges with one purpose-built, simple-to-use and centrally-managed platform.

Business Edition 6000 Features• Complete service offering: End-to-end collaboration capabilities

include voice, video, conferencing, messaging, instant messaging and presence, mobility, and more, for every user.

• Differentiated communications capabilities: Cost-effective, high-quality multiparty video conferencing brings employees, customers, and partners closely together.

• Simplified deployment and management: A preconfigured virtualised server with ready-to-run virtualisation software and ready-to-activate collaboration applications makes setup quick and easy.

• Open and interoperable architecture: Innovative system transparently supports third-party applications, and telepresence and video endpoints.

• Scalable and highly-available platform: This purpose-built solution has the ability to grow and change

with the pace of your business

Customer BenefitsCisco Business Edition 6000 helps to improve business processes

and collaboration throughout your entire organisation.

• Boost productivity with an efficient working environment that

supports users on any device, from any location, at any time.

• Customise the collaboration you need today with the flexibility

to change and adapt with growth.

• Respond quickly and effectively to your customers, improving

their satisfaction and loyalty.

• Reduce operations complexity and costs by providing your

limited IT staff with one simple solution to manage.

• Lower TCO with hardware consolidation, reduced power and

cooling costs, and easy-to-use provisioning and

administration tools.

COLLABORATION GUIDE | CISCO VIDEO CONFERENCING

CISCO BUSINESS EDITION 6000PURPOSE-BUILT, AFFORDABLE, SIMPLE COLLABORATION

CISCO BUSINESS EDITION 6000 SOLUTION COMPONENTS

SCALE-UP, FIXED DESIGN SUPPORTS UP TO 1000 USERS, 2500 DEVICES, 50 SITES, 100 AGENTS

Best-in-Class Packaged Collaboration Solution for

Midsized Businesses

CISCO BUSINESS EDITION 6000 AT-A-GLANCE

Cisco Unified Communications ManagerCall Control, Native Call Queuing

Cisco Prime CollaborationDeployment, Provisioning, Management

Cisco JabberTM PlatformInstant Messaging, Presence

Cisco Unity ConnectionVoicemail, Automated Attendant

Cisco Unified Attendant ConsoleCall Routing, Distribution

Cisco Emergency ResponderEmergency Services Access

Cisco Paging ServerPoint-to-Point, Group Paging

Cisco Unified Contact Center ExpressCustomer Care, Call Centre

Cisco Expressway SeriesRemote/Mobile Worker Collaboration, B2B, Interoperability

Cisco TelePresence® Server, TelePresence Conductor, and TelePresence Management SuiteVideo Conferencing, Conferencing Control, and Management

Cisco WebEx® MeetingsConferencing, Cloud Service

Cisco Developer Network (CDN)Third-Party, other Cisco UC Co-resident Applications

For more details please contact your Insight Account Manager

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7Your Trusted Advisor INSIGHT LOGO

Turn any-size meeting space – from a small office to a large conference room – into a video collaboration hub.

Meet the growing need for real-time visual collaboration with high-quality video solutions that are easy to use, deploy, and scale.

The Cisco TelePresence® MX Series allows you to achieve all of these goals with a range of tools and options customisable to your needs and budget.

Key Benefits• Experience exceptional video and audio for rooms and meeting

spaces of all sizes.

• Get enhanced access to shared content on mobile devices with Intelligent Proximity technology.

• Enable high-value, easy-to-use video collaboration solutions for small-to-medium meeting rooms (MX200 and MX300 G2).

• Install, connect, and make your first call quickly – 10 minutes from box to call (MX200 and MX300 G2).

• Enjoy beautiful products while you communicate with Red Dot awarded designs.

The Cisco TelePresence® SX10 Quick Set is an all-in-one unit that combines with any flat-panel display to video-enable your small collaboration spaces. It offers tremendous affordability for small- to medium-sized businesses just starting out with TelePresence®, or in extending TelePresence® throughout an enterprise.

High quality, simplicity, and affordability come together in the SX10 Quick Set to create an effortless solution for video ubiquity. It offers:

CISCO TELEPRESENCE® SX10 QUICK SETVIDEO-ENABLE YOUR SMALL COLLABORATION SPACES

• Business-quality video, priced to scale at roughly the cost of a PC

• Camera and codec in a single compact device that sits on top of

your standard flat-panel display

• Simple, elegant cabling system that connects through a single

cable system for both power and Ethernet connectivity

• High-definition video with up to 1080p30 resolution

• Leading wide-angle field of view provides exceptional overview,

even in small spaces£1,482 99 ASK FOR

ex VAT 0003016441

Cisco TelePresence® SX10

CISCO TELEPRESENCE® MX SERIESBETTER COMMUNICATION TOOLS AND A COMPETITIVE EDGE

£13,373 99 ASK FORex VAT 0001622464

Cisco TelePresence® MX300

The MX300 (Right) and MX200 (Left) are as easy to install as a television and priced for large-scale deployments

£7,929 99 ASK FORex VAT 0001516192

Cisco TelePresence® MX200

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COLLABORATION GUIDE | JABRA HEADSETS

Stay focused, by eliminating distractions in noisy open office environmentsThe Jabra EVOLVETM series helps you create your own concentration zone with premium active and passive noise cancellation technology – so that you, and not noisy disturbances, are in control. Get further protection from interruptions with the busy light that signals whether or not you are available to colleagues.

Made for both music and voiceWith a world-class set of microphone and speakers that are truly made for both voice communication and music listening, you are free to choose if you want to be in your own concentration zone or actively participate in voice-based collaboration.

Let yourself, not the task, decide where you workUse your headset where you want. Connect easily to your PC via the USB-based control unit or to your smartphone and tablet via the 3.5 mm jack. Additionally you can easily turn your office headset into a very stylish personal headset when you’re on the go by seamlessly integrating the microphone boom arm into the headband.

FOR BETTER CONCENTRATION, FOR BETTER CONVERSATION

JABRA EVOLVETM

Jabra EVOLVETM is available in different models. Choose the one that best fits your needs for concentration and collaboration.

The Jabra EVOLVETM series is a professional range of headsets designed

to improve concentration and conversations. Premium noise cancellation

technology gives you peace to work in a noisy, open office; effectively

creating a concentration zone around you so you can stay focused.

T E S T E D

WORKS WITH

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9Your Trusted Advisor

JABRA STEALTHFREEDOM TO DO MOREJabra Stealth UC takes Bluetooth® headsets to the next level by being the first to incorporate the breakthrough microPOWER battery technology which allows for a significantly smaller design, longer talk-time and a more comfortable experience.

MODEL NAME PRODUCT CODE PRICE (EX VAT)

Jabra EVOLVE™ 20 MS

Jabra EVOLVE™ 20 MS Duo Headset for Microsoft® Lync 0003845990 £23.99

Jabra EVOLVE™ 20 UC Duo Headset 0003845906 £23.99

Jabra EVOLVE™ 20 MS Mono USB Headset for Microsoft® Lync 0003846050 £19.99

Jabra EVOLVE™ 20 UC Mono Headset 0003845687 £19.99

Jabra EVOLVE™ 30 MS

Jabra EVOLVE™ 30 MS Duo Headset for Microsoft® Lync 0003855456 £35.99

Jabra EVOLVE™ 30 UC Duo Headset 0003856479 £35.99

Jabra EVOLVE™ 30 MS Mono Headset for Microsoft® Lync 0003856590 £31.99

Jabra EVOLVE™ 30 UC Mono Headset 0003856507 £31.99

Jabra EVOLVE™ 40 MS

Jabra EVOLVE™ 40 MS Duo Stereo Headset for Microsoft® Lync 0003845960 £47.99

Jabra EVOLVE™ 40 UC Duo Stereo Headset 0003845936 £57.99

Jabra EVOLVE™ 40 MS Mono Headset for Microsoft® Lync 0003846020 £42.99

Jabra EVOLVE™ 40 UC Mono Headset 0003845873 £52.99

Jabra EVOLVE™ 65 MS

Jabra EVOLVE™ 65 MS Duo Stereo Bluetooth® Wireless Headset for Microsoft® Lync

0003846051 £94.99

Jabra EVOLVE™ 65 UC Duo Stereo Bluetooth® Wireless Headset 0003845688 £94.99

Jabra EVOLVE™ 65 MS Mono Bluetooth® Wireless Headset for Microsoft® Lync

0003845818 £74.99

Jabra EVOLVE™ 65 UC Mono Bluetooth® Wireless Headset 0003845843 £74.99

Jabra EVOLVE™ 80 MS

Jabra EVOLVE™ 80 MS Premium Stereo Headset for Microsoft® Lync 0003845991 £157.99

Jabra EVOLVE™ 80 UC Premium Stereo Headset 0003845907 £187.99

KEY PRODUCT BENEFITS Made for voice and musicWorld-class speakers made for your voice and your music Truly made for both voice and music with world-class microphone and speakers so you are free to choose if you want to be in your own concentration zone or actively participate in voice-based collaboration.

Passive noise cancellationProtects you against high frequency noisePassive noise cancellation gives you protection from high frequency noise such as human voices just by wearing the headset due to specially designed speaker cushions.

Easy Call ManagementIntuitive in-line controller for greater call controlJabra headsets with in-line call controller give end users greater productivity and convenience, with large buttons and LED indicators for quick access. Pick up or end calls, control volume or mute, or simply mute the line. Plus, all buttons are userprogrammable.

*Jabra EVOLVETM 65: the controller is located on the ear cup.

Reasons to choose the JABRA STEALTH UC

ü Smartphone Voice Control button

ü Noise Blackout & HD Voice*

ü Lightweight design & Ultimate Comfort Eargels

* Network dependent £52 99 ASK FORex VAT 0004217630

STANDARD VERSION

£52 99 ASK FORex VAT 0004218605

MICROSOFT OPTIMISED VERSION

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PLANTRONICS BLACKWIRE HEADSETSERGONOMICALLY DESIGNED FOR OFFICE-WIDE UC DEPLOYMENTS

COLLABORATION GUIDE | PLANTRONICS HEADSETS | SPEAKERPHONES

Blackwire 325Enter UC with the best-featured headset you never thought your budget could afford. Blackwire 300 Series USB headsets are a simple-to-use, comfortable, and durable choice for conference calls, Web-based training,and PC multimedia applications. Plus, they’re priced right, easy to deploy, and offer a simple-to-upgrade UC solution that IT can roll out easily and rely on.

Blackwire 500The Blackwire 500 Series corded USB headsets with Smart Sensor™ technology intuitively help you manage PC calls. Simply put the headset on to answer a call and you’ll hear every word thanks to its premium audio quality. Durable and portable, it offers all-day comfort for juggling PC calls and multi-media wherever you work.

Blackwire 725The Blackwire 725 USB headset is great for keeping you focused in noisy office environments. Featuring Active Noise Cancelling technology, a noise-cancelling mic, and hi-fi stereo performance, the Blackwire 725 minimises external noises while ensuring that PC-based calls and multimedia come through crystal clear. With the Blackwire 725, distractions go down and productivity goes up.

PLANTRONICS CALISTO SPEAKERPHONESTHE NO FUSS UC SPEAKERPHONE

Calisto 600 Series Small and lightweight, the Calisto 600 series speakerphones provide professional-sounding audio wherever you touch down. Looking for anywhere conferencing?

The Calisto 600 Series offers two options:

The Plantronics Calisto 620 is a portable wireless UC speakerphone that instantly transforms your laptop or smartphone into a premium-quality conferencing device.

The Plantronics Calisto 610 is a corded USB speakerphone for plug-and-play conferencing convenience.

£3599 ASK FORex VAT 0002490161

Plantronics Blackwire 325-M

£4799 ASK FORex VAT 0001904210

Plantronics Blackwire 510-M

£5199 ASK FORex VAT 0001904211

Plantronics Blackwire 520-M For Microsoft Lync

£9399 ASK FORex VAT 0004235835

Plantronics Blackwire C725-M

£5499 ASK FORex VAT 0004235719

Plantronics Calisto P610-M

BASE MODELS FEATURE FOAM EAR CUSHIONS

VALUE MODELS FEATURE LEATHERETTE EAR CUSHIONS THAT FOLD FLAT

Blackwire 310(monaural, foam)

Blackwire 320(stereo, foam)

Blackwire 315(monaural, foldable)

Answer/end/mute/vol +/- controls Foldable, leatherette

ear cushions

Noise-cancellingmicrophone

Dynamic EQ audio

Blackwire 325(stereo, foldable)

Durable, metal headband

Noise-cancelling mic with flexible boom

Ear cushions fold flat for easy storage

Metal headbandwith comfort pad

USB connection

Blackwire 510(monaural)

Blackwire 520 (stereo)

Call answer/end,mute, volume +/-

Volume +/– controls

Mute/unmute

360° room coverage

Call answer/end

Battery status indicator

USB Adapter fpr PC

Volume +/– controls Call answer/end

Mute/unmute

360° room coverageKensington style lock compatibility

£6499 ASK FORex VAT 0001617733

Plantronics Calisto 620-M

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11Your Trusted Advisor

PLANTRONICS WIRELESS HEADSETSENJOY WIRELESS FREEDOM

Voyager Edge Mobile Bluetooth Headset

Voyager Legend UC Plantronics Voyager Legend UC meets the demands of mobile professionals like never before, with connectivity to PC, smartphone or tablet. Smart sensors anticipate your needs, voice alerts keep you informed and voice commands keep you in charge. A portable case and desktop stand are included for anywhere charging, while precision-tuned triple microphones cancel noise and wind like

never before - it’s the only headset you need for your mobile life.

• Premium wireless Bluetooth® headset system

• Smart Sensor™ technology

• Includes portable case and desktop stand

• Precision tuned triple-mic with enhanced DSP

Plantronics Savi 700 Series Enjoy wireless freedom while seamlessly managing PC, mobile

and desk phone calls with a single intelligent headset system.

• Three-way connectivity - PC, Mobile and Phone

• Easily transfer audio between headset and mobile

• UC presence automatically updated

• Advanced wideband audio and noise cancelling microphone

£6599 ASK FORex VAT 0003004404

Plantronics Voyager Edge (Black)

£6599 ASK FORex VAT 0003004405

Plantronics Voyager Edge (White)

£7599 ASK FORex VAT 0001811799

Plantronics Voyager Legend UC

£21599 ASK FORex VAT 0001944860

Savi 710 Monaural Over The Head

£193 99 ASK FORex VAT 0001944647

Savi 720 Binaural Over The Head

£175 99 ASK FORex VAT 0001494616

Savi 730 Over The Ear

£175 99 ASK FORex VAT 0001494623

Savi 740 Convertible

Audio performance and comfort with intuitive, responsive

features and its own portable charging case.

• Multiple microphones eliminate disruptive background noise

• Charging case enables up to 16 hours talk time

• Responsive sensors can automatically answer calls as you place the headset on your ear

• Announces incoming caller’s name, just say “Answer” to take

the call

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COLLABORATION GUIDE | POLYCOM PHONES | VIDEO CONFERENCING

CX5500 UNIFIED CONFERENCE STATION

Polycom’s high-fidelity audio sounds like you are in the same room - whether you are using a handset, handsfree speakerphone or plug in a headset. From the boardroom, to the desktop, or anywhere in-between, Polycom® voice solutions keep you connected and productive.

• Broad interoperability, ensuring easy integration with your communication systems including Microsoft® LyncTM

• Legendary voice quality for clear communication and comprehension

• Ease-of-use from the front desk to the executive office, and everywhere in between

CX5500 Unified Conference Station for Microsoft® LyncTM Video

conferencing kit

VVX 310 6-Line Desktop Phone

VVX410 12-Line Desktop Phone

VVX500 12-Line Media Phone

VVX 600 - VoIP phone VVX 1500 - IP video phone

THE POLYCOM® VVX® DESKTOP PHONES READY FOR LYNCTM, READY FOR YOUR WORKSPACE

The Polycom® CX5500 Unified Conference Station delivers a unique HD voice and video collaboration experience in Microsoft® Lync™ environments.

The CX5500 provides remote participants with 1080p HD active-speaker video that automatically tracks the flow of conversation. It also adds a unique 360-degree panoramic view of the conference room. Meetings are more productive and participants are clearly heard with Polycom’s legendary HD Voice technology, now featuring a dynamic audio range of 160Hz to 22,000Hz. The CX5500 can also be used to place voice-only calls as an IP conference phone.

• Reduce training costs with simple USB plug-and-play functionality that requires little or no training

• Users connect a USB cable to their laptop and use the LyncTM client they already know - no remote required

• Lower support costs and realise a better ROI with increased room usage for collaboration

• No need to provision a second conference phone in the room - the CX5500 also doubles as an IP conference phone when not used for LyncTM video calls

This conference station delivers a 360-degree video camera experience, 1080p active speaker tracking with Microsoft® Lync™2013 and can be used as a SIP conference phone.

£108 99 ASK FORex VAT 0002018341 £154 99 ASK FOR

ex VAT 0002018631 £205 99 ASK FORex VAT 0001703870 £379 99 ASK FOR

ex VAT 0001935631 £666 99 ASK FORex VAT 0001861191

Microsoft® LyncTM qualified phones with crystal-clear Polycom® HD voice

£4,164 99 ASK FORex VAT 0003163171

Experience 1080p “around-the-table” video with Microsoft® Lync® 2013

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13Your Trusted Advisor

POLYCOM® REALPRESENCE® GROUP SERIESENTERPRISE-GRADE VIDEO, VOICE AND COLLABORATION

RealPresence® Group 500Powerful video collaboration for group conferences in a sleek design that is simple to use.

The Polycom® RealPresence® Group 500 solution is ideal for conference rooms and other collaborative environments, from small meeting rooms to larger rooms with dual screens. Powerful video and audio performance and interactive content collaboration bring users closer together and drive meaningful conversation for geographically dispersed teams.

• 1 camera input

• Wireless PPCIP plus HDMI and VGA content inputs

• 2 monitors

• 6-way SD, 4-way HD multipoint

• Small, sleek design

Polycom® RealPresence® Group SeriesRealPresence® Group 300, 500 or 700, combining great video experiences and a new breakthrough simple interface with the broadest interoperability and lowest total cost of ownership of any video collaboration system.

Polycom® RealPresence® Group Series is the engine that drives enterprise-grade video, voice and collaboration experiences, accelerating decision-making and fostering innovation. Only Polycom delivers video collaboration experiences that bring users closer together and drive meaningful conversation for geographically dispersed teams.

RealPresence® Group 310Affordable video collaboration for huddle rooms and personal workspaces.

Optimised for smaller groups, the Polycom® RealPresence® Group 310 solution features simple setup and configuration, and a compact, sleek design that is easily hidden out of sight, keeping your rooms clutter-free.

• Expand video collaboration to huddle rooms and personal workspaces at an affordable price

• Powerful performance optimised for smaller rooms so you can get the most out of your meetings

• Simple installation and compact design for quick and easy deployment

• Flexible camera options let you pick the one that best matches the

needs of each room

£6,027 99 ASK FORex VAT 0001610480

Group 500 720P with EagleEye Camera

£7,670 99 ASK FORex VAT 0001610481

Group 500 1080P with EagleEye Camera

£2,470 99 ASK FORex VAT 0004497950

Group 310 with Acoustic Camera 720p

£4,612 99 ASK FORex VAT 0004497951

Group 310 with EagleEye IV Camera 720p

RealPresence® Group ConveneTM Media DockRealPresence® Group Convene delivers rich video and content experiences for small group and personal collaboration. It is a flexible system that works together with the RealPresence® Group 310 or 500, allowing you to deploy the right solution based on the unique needs of each room or environment. Choose from single or dual-displays, optional built-in multipoint, and more.

The integrated full HD display provides a wide viewing angle and delivers crisp video quality, while the powerful integrated audio ensures everyone is heard clearly. The audio and video have been finely tuned to maximise the performance of RealPresence® Group Series for best-in-class experiences.

The RealPresence® Group Convene solution consists of two components which are purchased separately:

RealPresence® Group 310 or 500 with EagleEye Acoustic camera

RealPresence® Group Convene media accessory

Polycom® RealPresence® Group Convene media dock. Includes: desk/tabletop stand, 27” LED display

£1,659 99 ASK FORex VAT 0004497952

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14 Your Trusted Advisor • uk.insight.com/harmony • 0800 333 333

COLLABORATION GUIDE | SENHEISER SPEAKERPHONES | HEADSETS

Experience Sennheiser...

These days, collaboration between, and across organisations has never been more important, particularly when the emphasis is on effectiveness and cost efficiencies. Meetings, which might previously have involved

travel, are increasingly being held remotely with the participants communicating via conference calls. Collaboration solutions with a Sennheiser headset makes all this possible. For 70 years the Sennheiser Group has been one of the world’s leading manufacturers of microphones and headphones, and now headsets. It’s

products are used in the music industry by top selling artists and DJs, in professional broadcasting and in aviation, all of which demand high quality speech and audio.

Whether in the office, at a meeting, travelling, or working from home, Sennheiser offers a comprehensive range of premium wired and wireless headsets to enhance your communications experience – helping you to stay in touch and access all the information you need. The headset is one of the most important

collaboration tools – the critical element that connects you to your customers . Audio clarity, comfort, styling, durability and ease of use all fundamentally impact your communication experience - with a Sennheiser

headset or Speakerphone you get the very best of these qualities.

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15Your Trusted Advisor

Sennheiser Presence™ - Hear and be heard. Wherever Presence™ is a premium headset for mobile professionals who demand consistently clear communication for themselves and their listeners around the office, in the car or wherever they chose to make their office. Trust everything your hear with no more misunderstandings. PresenceTM automatically adapts to environmental differences to provide you with HD sound while reproducing your voice clearly so you can concentrate solely on what’s being said.

Conferencing Across Devices Merge PC and mobile phone calls into one conference. In a conference call on the PC you may experience that a participant has trouble dialling in for the conference call. In these cases a participant often call you on the mobile phone and it takes time to get everybody into the same conference call. With the SP 20 ML you can avoid the trouble. Simply connect the speakerphone to your mobile phone too and all participants are ready to talk and listen both on PC and mobile phone.

The Sennheiser Series of compact, portable speakerphones is designed to provide flexible conferencing solutions for business professionals. Literally plug in and talk, it is ideal for both personal and small group conferences. Streamlined styling, superb finish and a lightweight design signal high-end quality on the desk - or wherever you choose to make your office. The Sennheiser Speakerphone Series ensures an outstanding communication experience for listeners and users alike. Both callers experience a more natural interaction, making conference calls less stressful and more productive. For relaxing between calls, a dedicated music function lets you listen to music. The Sennheiser Speakerphone Series puts an end to searching for an available conference room and lets you set up an impromptu conference with your customer, or share a call with high quality sound.

Best in Class Sounds With a unique three digital microphone system, PresenceTM provides ultimate speech clarity in all sound environments - both in and outdoors. SpeakFocus™ and WindSafeTM technologies enhance your voice to give your listener a consistently clear sound.

Multi ConnectivitySeamlessly switch between PC and mobile calls, effectively combining your in office and mobile headset

Extended Talk Time and RangePresence delivers up to 10 hours of call time between charges for a full days performance on the move and gives you the freedom to move up to 25 meters from source.

Sennheiser Speakerphone Series - Conference Calls With Style

£9599 ASK FORex VAT 0003062303

Sennheiser SP 20 ML

£8699 ASK FORex VAT 0003062300

Sennheiser SP 10

£9599 ASK FORex VAT 0003062301

Sennheiser SP 20

£8699 ASK FORex VAT 0003062302

Sennheiser SP 10 ML

£8399 ASK FORex VAT 0002391330

Sennheiser PRESENCE UC ML

£8399 ASK FORex VAT 0002391374

Sennheiser PRESENCE UC

£6899 ASK FORex VAT 0003293858

Sennheiser PRESENCE Business

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Your Trusted Advisor 17

ü Image creation

ü Image management

ü Image deployment

ü Remote user profile creation

ü De-packaging service

ü Remote user profile creation

ü Asset management

ü MAC address recording

ü Refurbishment service

ü Hot swap break fix

ü Tablet configuration

ü System Configuration

ü Server builds

ü Server imaging

ü Rack population

ü Blade server configuration

ü Roll out management

ü SAN build

ü Router and switch configuration

ü Specialist caged deliveries

Our Integration Services include:

Your organisation has specific hardware standards and requirements. At Insight’s ISO 9001 custom designed Integration Centre we can configure your IT equipment for you.We focus on your IT needs to provide customised hardware ready to use – minimising downtime and freeing up your valuable resources. Our fast, efficient integration process ensures that any project can be completed seamlessly and professionally.

INTERESTED IN OUR INTEGRATION SERVICES? CLICK THE ICON FOR MORE INFORMATION OR SPEAK WITH YOUR INSIGHT ACCOUNT MANAGER TODAY

Integration Services

COLLABORATION GUIDE | INTEGRATION SERVICES

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18 Your Trusted Advisor • uk.insight.com/harmony • 0800 333 333

COLLABORATION GUIDE | YOUR ONE STOP SHOP

CONTENTSVENDOR DESCRIPTION PAGE NO.

Cisco Collaboration Solutions 6

Video Conferencing 6-7

Insight How to Guide: 5 Steps to Succeeding with Video Collaboration 3

How to Guide: Creating Exceptional Virtual Meetings 4

How to Guide: Creating Exceptionally Collaborative Workplaces 2

How to Guide: Virtual Collaboration Health Check 5

Hybrid Cloud Solutions 16

License Consulting Service 16

Modern Workplace Solutions 16

Services & Support 16

Jabra Bluetooth Headsets 9

Wired Headsets 8-9

Wireless Headsets 8-9

Plantronics Bluetooth Headsets 11

Speakerphones 10

Wired Headsets 10

Wireless Headsets 11

Polycom Lync Ready Audio Conferencing 12

Lync Ready Desktop Phones 12

Video Conferencing 13

Sennheiser Bluetooth Headsets 15

Speakerphones 14

DESCRIPTION PAGE NO.

Bluetooth Headsets 9, 11, 15

Collaboration Solutions 6

How to Guide: 5 Steps to Succeeding with Video Collaboration 3

How to Guide: Creating Exceptional Virtual Meetings 4

How to Guide: Creating Exceptionally Collaborative Workplaces 2

How to Guide: Virtual Collaboration Health Check 5

Hybrid Cloud Solutions 16

License Consulting Service 16

Lync Ready Audio Conferencing 12

Lync Ready Desktop Phones 12

Modern Workplace Solutions 16

Services & Support 16

Speakerphones 10, 14

Video Conferencing 6-7, 13

Wired Headsets 8-9, 10

Wireless Headsets 8-9, 11

Our aimis to be your One-Stop IT Shop.That is why we stock over 75,000 products and have an increasing portfolio of services and solutions including software asset management and server installation.

Bringing Harmony to Collaboration

COLLABORATIONGUIDE

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