Collaborate to Create Value. No Time zones. No Boundaries for Business Macro Economic Shifts ...
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Collaborate to Create Value
No Time zones. No Boundaries for Business
Macro Economic Shifts
Rapidly changing business environment
Need for wider coverage More Cultural resonance Multi– level expertise
The new world order
What Trends Are We Seeing?Change in Customer Priorities: from now to 2020
Personal Relationships withEmployees
Brand Values
Personalization ofProduct/Service
Quality of Customer Service
Price Competitiveness
Quality of Product/Service
52%34%Personalization of
product/service
Now Year 2020
Our Customers want to…
Get closer to their consumers
Grow their businesses
Gain customer loyalty
Remain competitive
Retain profitable customers
Emerge as a developed country
Grow, Profit, Emerge and Compete Globally
networkthe
as the
platform
Cisco: The Convergence Innovator
Data
Mobility
Voi
ce
Vide
o
Data
Mobility
Voi
ce
Vide
o
Data
Mobility
Voi
ceV
ideo
Data
Mobility
Voi
ce
Vide
o
Data
Mobility Voice
Video
Enterprise ServiceProvider PSU Commercial
Data
Mobility
Voi
ce
Vide
oConsumer
Information
Freedom Communications
Entertainment
Go-to-Market Strategy
Acquisition
StrategyIn
tern
alIn
nova
tion
Innovation as a means of evolving through…
Technology Innovation &Partnership
Build Buy
Partner
…Differentiation, Enhance Customer Value &Transform Businesses
Create solutions with partners to drive….
Our Innovation Model
Strategic Alliances Innovation Model
Key Criteria
Business impact – top line growth
Breadth and depth of initiatives and relationship
Organizational and financial commitment
Size of investment
Alignment with Cisco strategic direction
Market acceleration capabilities
A Multi-Dimensional Relationship with the Potential for Significant Business Impact for Both Parties
A Multi-Dimensional Relationship to deliver significant business value and impact for Customers
Our Partnership Strategy
Pro
fitab
ility
Customer Value-Add
Business Transformation
Integrated Tech/Services
Individual Product Resell
Technology Specialized
Introducing Wipro…
Wipro Ltd is a global services provider delivering technology driven business solutions
Wipro delivers unmatched business value to customers through
application development, process excellence, quality frameworks and service delivery innovation
Only Indian company to be ranked among the top 10 global outsourcing providers
Over 900 customers; 95000+ employees
54 development centers across globe
Overall Global IT Business
• CAGR of 37% in last 5 years
• Part of NYSE’s Technology-Media-Telecom (TMT) Index, NSE Nifty Index & BSE Sensex
SUSTAINED GROWTH
Billion in Revenues
$ 4.3
• 184 Fortune 1000/ global 500 clients
• Over 170 clients among Forbes 2000
• 928 active clients as on March 31, 2008
928
Global Clients
PARTNER TO
INDUSTRY LEADERS
95,000+
Associates
ATTRACTS THE BEST
TALENT
• 95,000+ associates from 57 nationalities
• One of the top 3 recruiters in India
55 +
Centers of Excellence
• 55+ CoEs to develop domain specific framework and solutions
• 2600 + domain consultants
INDUSTRY EXPERTISE
54Countries
• 53 Global Development
Centers• 25 global near-• shore centers
GLOBAL PRESENCE
Leading global service provider of Consulting, IT Services, BPO and R&D Services Leading global service provider of Consulting, IT Services, BPO and R&D Services
Billion in Revenues Global Clients
Industry expertise
• Largest industry practice among the Indian IT service providers with over 45 customers• Working with 2 of the top 5 Oil and Gas firms in the world• Executed large SI engagements across Europe & US.
Energy & Utilities
• Leader in Manufacturing Execution Systems (MES) among offshore IT Services firms • Enabling Collaborative Value Networks (CVN)• Leader in Supply Chain Management (SCM) among offshore IT firms
Manufacturing & Healthcare
• Work with 10 of the top 15 communication service providers globally• Work with 8 of top 10 communication equipment vendors• Largest Indian player with market share of 18.5% in global telecom services market
Telecom, Media & Technology
• 85+ client relationships
• 15+ large, marquee accounts with multi-year outsourcing contracts• 500+ domain consultants
Financial Solutions
• Long term partnership (greater than 5 years) with leading global retailers• #2 global implementation partner for Oracle Retail• 9 out of top 20 store magazine retailers,6 out of top 10 F&B, 5 out of 10 global grocery retailers, 7 out of
Top 15 airlines are Wipro's customers
Retail, CPG & Transportation Services
Global Presence
Indicative Map - not drawn to scale
HEAD QUARTERS – INDIA
Bangalore, Kolkata,
Chennai, Mumbai,
Pune, Secunderabad,
New Delhi, Bhopal,
Ahmedabad, Chandigarh
America
USA
Canada
Brazil
Europe
UK
Germany
France
Netherlands
Finland
Switzerland
Romania
Portugal
Austria
Africa
Egypt
Kenya
Middle East
UAE
Saudi Arabia
Qatar
Bahrain
Oman
Kuwait
Asia Pacific
India
Japan
China
Australia
Singapore
Malaysia
Taiwan
Hong Kong
New Zealand
Wipro in KSA- Our Vision
Wipro Arabia Ltd to be TOP 3 IT company in KSA by 2012.
Wipro Arabia to be Top 3 Cisco partner in KSA BY 2012.
Present in KSA since 2001
Wipro Arabia Ltd., - A JV between Wipro and Dar Al Riyadh
425+ Consultants in Kingdom
Tied up with top universities in KSA to develop local talent
Signed MOU with SAGIA to train local talent on a long term basis
Range of Customers• Oil & Gas/Banking & Finance/Telecom/Enterprise
To Name a few of our Customers…Industry Verticals Customers
Transportation Saudi Arabian Airlines
Education KAUST, KFUPM
Oil and GasSaudi Aramco, SASREF, SAMREF, APPC, Chemonal
Petrochemicals SABIC, Petro rabigh
BFSI ANB, NCB, Riyad Bank
TelecomSTC, Mobily, Saleco, Etihad Atheeb Telecom
Enterprise GLC
Government MCIT, SAGIA, NGHA
Healthcare King Faisal Specialist Hospital
OthersRiyadh Cables, NRC, Al Mutlaq Group, Al Rabie
Transforming Business Communications
Self-Defending Network:Secure Systems Approach
Virtualization of Resources
InnovativeDelivery
Models
Operational Excellence and
Business Transformation
Strategic Initiatives
UnifiedComms
IT Outsourcing
DataCenter
SecurityManagedServices
Accelerated ApplicationDelivery
ApplicationNetworking
Connect
Unified user experience
Simplified Rich-Media interaction
Rich mobile experiences
Reduced transport costs
Improved resiliency
Integrate
Optimize
Evolution of Communications
Bu
sin
es
s V
alu
e
Simplified infrastructure management
Uniform security and authentication
Transform
Web 2.0 Enabling
global teams Federated, real-
time business processes
Ubiquitous IP Infrastructure
Data, Video and Voice Convergence
Unified Communications
CollaborativeCommunities
The Communications Value Chain
Single partner interface for increased accountability and integrated service delivery
What We Do
Infrastructure Solutions
Enterprise Platforms:
Design and deployment services for:•RISC servers•Application servers•Databases•Unix OS•Server computing resource management software
Networking Solutions:
Design, deployment, audit of:•Enterprise Wide Area Network (WAN)•Wireless LAN•Unified Communication Systems•Data Center , DR & Virtualization•Network Security•Application & WAN Optimization
Data Storage:
•Network storage•Secondary and Nearline storage•Backup and storage fabrics
Enterprise Information Security: •Product consulting•Integration Solutions
Emerging Technologies: •Technology optimization in Web and WAN acceleration•Virtual Computing in Data Centre•IP Video solutions
Contact Centre Infrastructure: •Switch Integration•Voice Response Solutions•Computer Telephony Interface (CTI)•Customized Agent Desktop Application•Predictive Dialer•Customer Relationship Management•Multiple Host Integration•Voice Logger Interface
Professional Services
Manage IT
Enterprise Services
System Integration
• Platform Integration• Network Integration & Security• Server and Storage Integration and Consolidation• Data Centre Integration• Call Centre Integration• Middleware Integration• Enterprise Management
• Business Service Management• Application Management
Application administration and production support for SAP Basis, Oracle Apps and Web applications (J2EE and .Net)
• Data Center Services• Managed Security Services• Contact Center Services• End User Support Services
• Warranty Services• Annual Maintenance Contract Services• Audit and Advisory Services• Site Support• Technical Account Management
Services
Infrastructure Availability Services & Microsoft Services• Intel/AMD server management and hardware support• Support for all hardware brands and peripherals• High Availability Services• Software and Hardware Upgrade Solutions• Microsoft Infrastructure services
(Deployment, migration and integration)• Portal, workflow and business productivity solutions• Microsoft Unified Communication Solutions
Manage IT
Enterprise Services
System Integration
• Platform Integration• Network Integration & Security• Server and Storage Integration
and Consolidation• Data Centre Integration• Call Centre Integration• Middleware Integration• Enterprise Management
• Business Service Management• Application Management
•Application administration and production support for SAP Basis, Oracle Apps and Web applications (J2EE and .Net)
• Data Center Services• Managed Security Services• Contact Center Services• End User Support Services
• Warranty Services• Annual Maintenance Contract Services• Audit and Advisory Services• Site Support• Technical Account Management
Services
Infrastructure Availability Services & Microsoft Services• Intel/AMD server management and hardware support• Support for all hardware brands and peripherals• High Availability Services• Software and Hardware Upgrade Solutions• Microsoft Infrastructure services •(Deployment, migration and integration)• Portal, workflow and business productivity solutions• Microsoft Unified Communication Solutions
Rollout of Wipro-Cisco Solutions
Str
ateg
ic Im
pac
t
BusinessBusinessTransformationTransformation
Integrated UCIntegrated UCCommunicationsCommunications
Wipro Cisco Solution Strategy – Unified Communications
EnterpriseEnterpriseCollaborationCollaboration
IPT/IPCC/Basic UC/ TPIPT/IPCC/Basic UC/ TP
Collaboration Collaboration Business AppsBusiness Apps
TDM to IP MigrationTDM to IP Migration
Cisco-Microsoft Architecture/SolutionCisco-Microsoft Architecture/Solution
Outsourcing – Embed CollaborationOutsourcing – Embed Collaboration
Managed Services – UC / TP / IPCCManaged Services – UC / TP / IPCC
FY09 FY10
Rollout of Wipro-Cisco DC SolutionsQ4 FY08
Str
ateg
ic V
alue
of S
olut
ion
Q4 FY10
Wipro-Cisco Joint Value Proposition in Data Centres
Transformation thru Virtualization Transformation thru Virtualization
Unified ComputingUnified Computing
Branch TransformationBranch Transformation
Application led DC SolutionsApplication led DC Solutions
Unified fabricUnified fabric
Spirit of WIPRO
Intensity to Win
Make customers successful Team, Innovate, Excel
Respect for the individual Thoughtful and responsible
Delivering on commitments Honesty and fairness in action
Act with Sensitivity
Unyielding Integrity
THANK YOU