COINS Mobile Technician 02.03.2014
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Transcript of COINS Mobile Technician 02.03.2014
Brewer-Garrett Service
Computerized Maintenance Scheduling,
Call Tracker, &Mobile Field Technician
Cutting Edge Customer Service
Computerized Maintenance
Scheduling and Call TrackerComputerized Maintenance Scheduling assures that customer equipment
receives exactly the right maintenance at exactly the right time.
Call Tracker allows for real-time updates to critical information regarding the performance of each facility.
Maintenance tasks based
on your equipment
needs
Real time updates to
critical information regarding
facility performance
Streamlined operations
management
Easy to communicate information
COINS Mobile Technician extends COINS to field technicians.
COINS Mobile Technician
Efficiency at Customer Facilities
•Serviced equipment
•Previous calls
•Preventive maintenance tasks
•Specific site informationClient data available to technicians:
Efficiency at Work• Eliminates re-keying data
from handwritten service reports and paper timesheets
• Tracks technicians in near real time
• More Timely completion of work orders
• Management approved timecards are sent electronically to Payroll
Improves Productivity
Customer Service
Technicians are familiar with customer facility history whether or not they have been to the site before.
Customers receive electronic service reports via e-mail or fax which includes:• All completed work• Billable details• Customer’s approval signature
For more information about service at Brewer-Garrett call
Greg McDonald at
888-774-9405