COINS Mobile Technician 02.03.2014

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Brewer-Garrett Service Computerized Maintenance Scheduling, Call Tracker, & Mobile Field Technician Cutting Edge Customer Service

description

The addition of COINS Mobile Technician will allow Brewer-Garrett service technicians to be even more efficient.

Transcript of COINS Mobile Technician 02.03.2014

Page 1: COINS Mobile Technician 02.03.2014

Brewer-Garrett Service

Computerized Maintenance Scheduling,

Call Tracker, &Mobile Field Technician

Cutting Edge Customer Service

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Computerized Maintenance

Scheduling and Call TrackerComputerized Maintenance Scheduling assures that customer equipment

receives exactly the right maintenance at exactly the right time.

Call Tracker allows for real-time updates to critical information regarding the performance of each facility.

Maintenance tasks based

on your equipment

needs

Real time updates to

critical information regarding

facility performance

Streamlined operations

management

Easy to communicate information

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COINS Mobile Technician extends COINS to field technicians.

COINS Mobile Technician

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Efficiency at Customer Facilities

•Serviced equipment

•Previous calls

•Preventive maintenance tasks

•Specific site informationClient data available to technicians:

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Efficiency at Work• Eliminates re-keying data

from handwritten service reports and paper timesheets

• Tracks technicians in near real time

• More Timely completion of work orders

• Management approved timecards are sent electronically to Payroll

Improves Productivity

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Customer Service

Technicians are familiar with customer facility history whether or not they have been to the site before.

Customers receive electronic service reports via e-mail or fax which includes:• All completed work• Billable details• Customer’s approval signature

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For more information about service at Brewer-Garrett call

Greg McDonald at

888-774-9405