Cognitive Coaching

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    What does Cognitive Coaching mean to me?

    I came to be intrigued by cognitive coachingever since I read the

    article from The Reflective Leader, by Ole Steen Andersen, et al. The

    article has beautifully covered the human reactions in a three

    dimensional way and gives an insight into the possibility of looking at

    every aspect from an outside view. I have always believed that every

    individual and situation is best handled head-on and best solved with

    a neutral view. Many of us in decision making and leadership roles

    would have faced numerous challenging situations but a very low

    percentage of us would have actually tackled these situations with an

    unbiased opinion.

    Most of us generally assume that whatever decisions we have made

    are in the best interests of everyone, but many times we do not think

    of how the opposite individual concerned is affected. We get so

    clouded by our confidencethat we fail to recognise and understand

    what the other person actually wants or what he is really feeling

    about the decision. We realise this only when either the decision has

    gone wrong or when someone points out this fact. This condition is

    generated by the strong influence of our possessed knowledge and

    the experiences that we have had in the past, which can also be

    termed as cognitive knowledge.

    I believe that although this condition is experienced by many of us,

    there is always a chance for improvement in beinga leader and a

    better human being. I think every individual has the capacity and the

    capability to observe himself and improve rather than depend on

    others to point out his mistakes. And this is what has also been

    covered in the introduction chapter of the above mentioned book

    (Chapter 9). It tells us that every individual can prove to be a better

    leader by training on his own. It teaches us to train our minds and

    change our behaviour and other physical attributes especially in

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    dealing with subordinates and juniors and thereby become more

    effective leaders.

    I strongly agree with what the article has advocated and that is what

    cognitive coaching is all about. I would refrain from getting into

    theoretical aspects at this point and not cover the cognitive cycle and

    other similar concepts. I prefer to mention in simple terms what I

    have understood from the class and the readings. It is about knowing

    oneself through self-observation and self-feedback, and furthermore

    in helping subordinates in discovering themselves. Cognitive

    coaching will provide us with the tools and necessary tips to help us

    learn these talents.

    According to me, reflectionis the most important part of cognitive

    coaching. It means to havea second look on what we have

    accomplished in the past and improving upon that action. Instead of

    doing exactly what has been done before, cognitive coaching teaches

    us, instead, to analyse the action of the past and decide if that was

    the right decision or not. And based on this analysis, we modify our

    decisions or actions in future with a view to improve.

    It needs to be appreciated that all of us have prejudices about every

    single activity or action. We always tend to behave and react to

    situations in ways that we have done in the pastand more importantly

    if the results have been favourable. This forms part of our cognitive

    knowledge. Our perceptions about things become so ingrained over

    time that it becomes difficult to get to change this approach.

    Cognitive coaching, through the practice of reflective leadership, will

    aim at exactly on how to overcome this limitation. Once an individual

    has successfully learnt to reflect upon his thoughts and actions he will

    face a much easier journey in the future.

    Cognitive coaching does not stop here though. Although reflection is

    the most important of all aspects of cognitive coaching, no results are

    achieved till the time this reflection is transformed into the required

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    conception and finally into practice. Unless and until the reflection is

    understood in more practical and simple terms it will be difficult to

    implement the change that would be needed to make the whole

    process work successfully. What one needs to do post-reflection is to

    try and devise new ways of carrying out the particular actionsthat are

    needed to accomplish the preset goals. If there is poor or improper

    understanding of the reflection then the implementation of the

    learning would be affected adversely. However, it should be noted

    that the final step of implementationdoes not include only what the

    title suggests. Besides implementation it also includes supervision

    and feedback to ensure that things are going according to plan and

    that the required level of motivation and interest are maintained. And

    this is where the whole concept of cognitive coaching turns a full

    circle.

    How can I use (subject) in my life?

    Having served in the Indian Army for nearly 9 years, I have had the

    chance to put my leadership skills to the test and fortunately I have

    been considerably successful as a leader and a coach. However,

    looking back at things, I can observe that most of my past decisions

    were based on learning through trial and error, and that I had never

    actually applied much thought to my actions. I believe that this is the

    way most humans perform, but there still exists a scope for

    improvement in every aspectof leadership. What I have gained from

    the concept ofcognitive coaching is the understanding of the whole

    process of learning, from knowing to doing and the option of putting

    that to practice in live situations.

    I am looking at cognitive coaching concept as a tool to breakdown the

    process of decision making and categorizing the leadership skill into

    different phases in order to be more effective. I fully understand the

    constraints at this nascent stage of development of my leadership

    skills and also the difficulties of practical implementation of the

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    concept of cognitive coaching. However, I also have the confidence to

    be able to do it systematically and in an orderly fashion.

    I will not be part of any military force in the future and so I may not be

    able to apply this learning to something that I have done in my past,

    but in my opinion, this will not make much difference as far as

    leadership is concerned. I am at a stage in life where I am undergoing

    a significant transformation from one kind of life style to something

    completely different that is absolutely new to me. The MBA is one of

    my biggest tools to help me gain the knowledge and the expertise

    that I need in order to adapt to this major change in my life. But

    doing an MBA alone is not going to help me unless I have the

    opportunity to put things into practice and prove myself under trying

    circumstances.

    This is exactly where I intend to put cognitive coaching into practical

    use. In the last two months I have been able to get into a habit of

    reflecting upon myself and my actions, and I have come to learn a lot

    more about myself. I consider that I have been successful in forming

    a very constructive habit of making rational and conscious decisions,

    be it related to my studies or in personal life.

    I strongly believe that one does not really need the help of another

    coach to help understand own problems. Cognitive coaching has the

    ability to provide one insight into ones own life and all actions

    emanating on a daily basis. I am being optimistic in the sense that I

    can be my own coach in every aspect of my life. I wish to use this

    beautiful tool to know myself better and understand my strengths and

    limitations from a completely different perspective. I wish to keep my

    biases aside and think about different solutions from a more neutral

    point of view.

    At this point of time I may not be able to pinpoint how exactly I will

    put this to use but looking at this subject from a wider outlook I can

    say that it does not really matter. Unless and until I am able to make

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    this a part of myself, there will be no way in which I will be able to

    make judicious use of this concept. The whole practice of coaching

    and overcoming cognitions has to become ingrained into my

    personality and only then will I be able to arrive at more effective

    decisions in every aspect of life. I have now started to learn my

    capabilities on the basis of my knowledge about my potential and I

    will continue to build upon these. At the same time I will also use the

    cognitive coaching tool to help me recognize what my hidden

    capabilities are; something which I have never even realized that I

    might possess.

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