Code Purple – Bomb Threat: Preparedness and Response …...3. WRITTEN BOMB THREAT • If a bomb...

Date of Last Review: July 2017 of 22 Date Next Review: July 2019

Effective: 28 July 2017

WACHS KIMBERLEY Halls Creek, Kununurra and Wyndham Hospital

Code Purple – Bomb Threat: Preparedness and Response Procedure

TABLE OF CONTENTS

CODE PURPLE: BOMB THREAT 1. Introduction - Principles ............................................................................................. 2 2. Telephone Bomb Threat ............................................................................................ 2 3. Written Bomb Threat ................................................................................................. 3 4. Discovery of a Bomb, Suspicious Package or Unexplained Object ........................... 3 5. Evacuation ................................................................................................................ 3 6. Conducting A Search ................................................................................................. 4 7. Vehicles .................................................................................................................... 5 8. Following An Explosion ............................................................................................. 5 8.1 Staff Response Following Explosion Flow Chart ................................................. 6 9. Roles and Responsibilities ....................................................................................... 7 10. Response .................................................................................................................. 7 11. Post Incident Support ................................................................................................ 7 12. Source Documents .................................................................................................... 8 13. Bomb Threat Action Cards ........................................................................................ 8 APPENDIX A: ACTION CARDS ..................................................................................... 9 · All Staff Receiving Bomb Threat By Phone / Mail .................................................... 10 · Line Manager .......................................................................................................... 12 · All Wardens ............................................................................................................. 13 · Hospital Emergency Coordinator ............................................................................. 14 APPENDIX B: Bomb Threat Card ................................................................................. 16 APPENDIX C: WACHS Kimberley Emergency Incident Report .................................... 18 APPENDIX D: Hospital Emergency Response Team and Contact Numbers ................ 21

This document can be made available in alternative formats on request for a person with a disability

Contact: East Kimberley Quality Coordinator (J.Drew) Directorate: Operations TRIM Record # ED-CO-15-64324

Version: 2.00 Date Published: 28 July 2017

Code Purple – Bomb Threat Procedure – East Kimberley


1. INTRODUCTION - PRINCIPLES A guiding principle of the WA Country Health Service Kimberley is to encourage and support a safe workplace by developing and implementing policies and procedures that assist staff to identify and successfully manage events that may threaten staff, patients and visitors of East Kimberley Hospitals. Australian Standard: 2010, Planning for Emergencies – Health Care Facilities. AS 4083-2010 provides standard codes for hospital emergencies. Compliance with these codes is vital for successful identification and management of emergencies such as Code Purple – Bomb Threat. Threats consist of: · Telephone bomb threat. · Written bomb threat. · Discovery of a bomb, suspicious package or unexplained object. These threats are designed to: · Disrupt activities of the service. · Seek revenge. · Seek attention e.g. to a cause. To minimise this risk, all health service staff are required to wear clearly visible identification, ensure site security, adhere to safety and evacuation policies and procedures, practice evacuation techniques (Code Orange) and recognise and respond to early signs of danger. This procedure supports staffs who believe they, patients and/or visitors are at risk of personal threat of actual physical harm from an explosive event or device that may threaten their safety or the integrity of buildings and surrounds. The need for evacuation in the event of a bomb threat or alert is not as clear-cut as in the case of fire. The Hospital Emergency Coordinator (Operations Manager during office hours and After Hours Hospital Nurse Manager) will assume responsibility. When a Code Purple bomb threat requires evacuation (Code Orange), personal items such as handbags, brief cases, etc. must be taken when evacuating the building. 2. TELEPHONE BOMB THREAT · An accurate analysis of the telephone threat can provide valuable information on

which to base recommendations, action and subsequent investigation. · The person receiving the bomb threat by telephone should not disconnect the call

and, as soon as possible, complete the information required on the bomb threat card - see Appendix B.

· Upon notification of a threat or discovery of a suspect object, the senior staff member on duty will immediately inform the police. No details are to be given to anyone other than the police unless authorised.



3. WRITTEN BOMB THREAT · If a bomb threat is received in writing, it should be kept, including any envelope or

container it was found in. · Once the message is recognised as a bomb threat, further handling of the letter and

envelope should be avoided as this will be collected by the Police as evidence. · Every possible effort should be made to retain evidence such as possible

fingerprint(s), handwriting or typewriting, paper and postmarks. · Such evidence should be protected by placing it in a plastic envelope/bag. 4. DISCOVERY OF A BOMB, SUSPICIOUS PACKAGE OR UNEXPLAINED OBJECT · If a suspected bomb or suspicious package/unexplained object is found do not touch

or disturb it or let anyone else go near it. Notify your line manager ASAP in person only (use runner) (do NOT use a mobile phone or 2-way radio paging system DECT phone or wireless computers).

· The line manager is to contact and alert the Hospital Emergency Coordinator of the situation ASAP (use runner) (do NOT use a mobile phone or 2-way radio paging system DECT phone or wireless computers).

· Coordinate and move patients and staff away from immediate vicinity of the suspicious item and await further orders from the Hospital Emergency Coordinator regarding possible evacuation. This is stage 1 evacuation completed.

5. EVACUATON · Except in the case of imminent threat, the decision to evacuate the hospital or health

facility or to search for the bomb will be made by the Hospital Emergency Coordinator (Operations Manager during office hours and After Hours Hospital Clinical Nurse Manager/ Senior Clinical Nurse) in liaison with the Police.

· Evacuation stages consist of:

· Stage 1 evacuation – involves moving persons from immediate danger to the next safest place, usually beyond the first set of smoke/fire doors. (usually initiated by line manager prior to Chief Warden Maintenance Manager arriving to location)

· Stage 2 evacuation – is moving to the next safest fire compartment beyond the second set of smoke/fire doors.

· Stage 3 evacuation – is moving outside the building to a safe location at a designated evacuation assembly point.

· In the event of an evacuation (Code Orange), the following procedures should be employed: § Chief, Deputy and Area Wardens will assume roles § Area Warden is to commence the Stages of evacuation (1-3) as directed by

Chief Warden (Authority is given by Hospital Emergency Coordinator) § Evacuation, in the order of : § Those nearest the danger § Ambulant patients and visitors § Ambulant patients with assistance § Patients confined to bed



§ Implement search procedures and check all rooms (if safe to do so) and close

all doors as you leave. Mark all searched rooms with labels marked with X. Each staff member conducing search will use different colour white board markers found in Warden Kit. There are also yellow labels to stick on doors and mark with X if needed.

§ When assembled in safe area, conduct roll call of patients, staff and visitors § Notify Chief Warden of any missing persons § Await further instruction from the Chief Warden/Deputy Warden

Note: All media calls are to be referred to the Hospital Emergency

Coordinator or delegate.

6. CONDUCTING A SEARCH · The aim of the search is to identify any object which is not normally found in that area

or location, or for which an owner is not readily identifiable or becomes suspect for any other reason e.g., suspiciously labelled (similar to that described in the threat), unusual size, shape and sound and presence of pieces of tape, wire, string or explosive wrappings. If any suspect object is found, the senior staff member on duty shall ensure that it is not touched or moved, and that the area is kept clear.

· A formal detailed search should only be conducted by people with formal search technique training applying discipline, logic and initiative. This will occur after a general search of the area by staff.

· Staff selected for general search duty will be familiar with the particular section of the hospital and should follow these guidelines: § Commence at the outside of the room and work towards the centre. § Once complete the searcher should start at the lowest level and work to the top. § Look for objects, which are foreign to their surroundings, unusual in

appearance, obviously hidden or of questionable nature.

· Explosive devices are most likely deposited in public areas such as: § Foyers/waiting rooms § Toilets § Passageways § Rubbish bins

· Searchers should look to the following likely hiding places: § Look for carry bags and packages left in waiting areas § Look in furniture and potted plants § Toilets to which the public has access § Toilet tank reservoirs § Lockers and filing cabinets § Behind sinks and plumbing (devices could be suspended) § Inside stoves, refrigerators, televisions, radios and cupboards § Cleaner’s cupboard, storage cupboards etc. § Ventilation and exhaust ducts and false ceilings § Outside building § In rubbish bins

Continued…



§ In electrical mains/meter boxes § On window ledges § Behind signs § In pump enclosures § In garden trees and bushes etc.

· All searchers are to proceed with the utmost caution. 7. VEHICLES · Parked motor vehicles are also suspect. Ownership of vehicles parked in close

proximity to the hospital should be ascertained as soon as possible.

8. FOLLOWING AN EXPOSION

· If a bomb explodes, depending upon the extent of injury or damage, the Hospital Emergency Coordinator shall notify the relevant external emergency services for assistance, e.g. police, fire brigade, ambulance or other health care facilities.

· Should an explosion occur, staff are not to tamper with the debris. · Evacuate ambulant patients, and non-injured patients or visitors as directed by the

Hospital Emergency Coordinator. · The area should be secured for police investigation. · No-one should enter the area following evacuation as building structural damage may

have occurred including searching for injured persons until instructed by the Hospital Emergency Coordinator or Police on advice of the Department Fire and Emergency Services.

ALERT: Two way radios or mobile phones ARE NOT to be used during

any bomb threat alert as operation of this type of equipment may well initiate a bomb blast.

Digital Enhanced Cordless Telecommunications (DECT) phones and paging system ARE TO BE utilised If a bomb is present.



8.1 STAFF RESPONSE FOLLOWING EXPLOSION FLOW CHART

In the event of an explosion, staff in the immediate area must limit any contact with debris

so as not to disturb evidence

Staff in the immediate area are to

notify line manager in person (use runner)

Hospital Emergency Coordinator (HEC)

is to: 1. Muster all Wardens

to WIP control points using PA system

2. Establish

Emergency Operations Centre (EOC)

3. Contact Police, Fire

Brigade and Ambulance by land line phone only as required.

4. Update the

Regional Health Disaster Coordinator about incident and actions

The line manager is to notify the Hospital Emergency Coordinator ASAP (use runner) with location of

explosion and initiate Stage 1 evacuation as required Assess injured patients and call Code Blue if required

Area Warden will initiate stage 3 evacuation and secure the area as advised by Chief Warden on

authority of HEC and police for investigation

No one should re-enter the area/building following evacuation unless instructed by Chief Warden on authority of HEC or

Police as structural damage may have occurred

Refer to Code Orange - Evacuation Procedure or Code Blue – Medical Emergency Response

Area Warden will initiate Stage 1-2 evacuation advised by Chief Warden on authority of HEC

All Wardens are to muster to control points



9. ROLES AND RESPONSIBILITIES Authority for managing the provision of essential health care services during a bomb threat rests with the Hospital Emergency Coordinator (or Hospital Emergency Executive or delegate. However bomb threat safety is all the responsibility of all employers and employees. 10. RESPONSE Announcing the Code · When the Hospital Emergency Coordinator has been informed of the hospital site

alert status Code Purple – Bomb Threat .Wardens are to be called to muster to WIP control points using PA system if applicable. Staff should be notified by landline if required. In general public address (PA) system should not be used for specific information so as not to alarm patients and visitors.

ALERT: Two way radios, mobile phones, ARE NOT to be used during any bomb threat alert as operation of this type of equipment may well initiate a bomb blast.

Meetings · The Hospital Emergency Coordinator is to raise the Emergency Operations Centre if

time permits to assess any response required to the threat. 11. POST INCIDENT SUPPORT · Incidents impact on people in many different ways and staff have a duty to look out

for the wellbeing of themselves, fellow workers and patients. Counselling is available to people adversely affected and may be instigated in several ways, e.g.: § Staff should inform their Line Manager if they seek counselling. § The Hospital Emergency Coordinator and Line Manager will consider what

counselling and support may be offered. § Staff need to have an increased awareness of possible behavioural changes in

people around them who have been involved in an incident and who may be suffering from stress, and discuss any concerns with their Line Manager.

· For quality improvement purposes, ensure that pertinent actions/issues and comments from actual or training events have been completed for the review process in time for the debriefing or by the next day.



12. SOURCE DOCUMENTS · Australian Standard 2010, Planning for Emergencies – Health Care Facilities. AS

4083-2010. Standards Australia Limited, NSW. Available from: Standards Australia Online [12November 2014]

· Australian Standard 2010, Planning for Emergencies in Facilities. AS 3745-2010. Standards Australia Limited, NSW. Available from: Standards Australia Online [12 March 2014].

· Department of Fire and Emergency Services WA 2013, Department of Fire and Emergency Services [11 March 2014].

· ACHS EQuIP National Update Fire Inspection Report for non-healthcare buildings where the occupants do not sleep. No. 03.1 April 2013 www.achs.org.au [ 11 March 2014]

· WA Country Heath Service Emergency (Disaster) Management Policy 2013, [11 March 2014].

13. BOMB THREAT ACTION CARDS

Action Cards define specific emergency response functional roles and tasks. Individual staff members can hold more than one action card role depending on the circumstances, the size of the facility and available staff. Individuals can also be reassigned different action cards (or roles) as needed. Tasks on an action card can be amended to fit the situation by adding or deleting tasks. The key elements on action cards are: · Title – role to be performed. · Hospital(s) where role is undertaken. · The designated staff member (by position) assigned to that particular role (not

named individuals). · The staff member (successor in absence) who fills the role in the absence of the

designated person. · Who to report to – the supervisor who has direct authority over that role. · Resources required to fulfil that role. There are no names of individual staff members (position titles are used) or telephone contact numbers on action cards, as these may change from time to time. Contact lists should be held by individual Team Leaders/Departmental Managers and a central list in the Emergency Operations Centre.

http://www.dfes.wa.gov.au/safetyinformation/fire

http://www.dfes.wa.gov.au/safetyinformation/fire

http://www.achs.org.au/

https://healthpoint.hdwa.health.wa.gov.au/policies/_layouts/DocIdRedir.aspx?ID=TS4KSNFPVEZQ-89-1435



APPENDIX A:

ACTION CARDS

ALL STAFF RECEIVING BOMB THREAT BY PHONE OR MAIL (LETTER or PACKAGE)

PAGE 11

LINE MANAGER PAGE 13

ALL WARDENS (CHIEF, DEPUTY and AREA) PAGE 14

HOSPITAL EMERGENCY COORDINATOR PAGE 16



ACTION CARD: CODE PURPLE – BOMB THREAT Title ALL STAFF RECEIVING BOMB THREAT BY

PHONE OR MAIL (LETTER or PACKAGE) Applicable to EAST KIMBERLEY HOSPITALS Location INCIDENT SITE Position Responsible PERSON RECEIVING BOMB THREAT Successor in Absence NOT APPLICABLE Reports to LINE MANAGER and

HOSPITAL EMERGENCY COORDINATOR Resources BOMB THREAT CARD

NEVER ASSUME A BOMB THREAT IS A HOAX ALERT On receiving bomb threat by phone: (see attached Flowchart) · Don’t panic – DO NOT HANG UP · While talking, ask a staff member to contact Police ‘000’ using land line and advise

of bomb threat On receiving/finding bomb threat by mail (letter or package): (see attached Flowchart) · Reduce handling letter or package and protect item and all packaging for evidence

by putting it in a plastic bag if possible · Record the detailed information on the Bomb Threat Card (Appendix B) · Notify your line manager of Code Purple by person (use a runner) ASAP · Line Manager is to notify the Hospital Emergency Coordinator (use runner) ASAP · Complete the Bomb Threat Card and place under the item or phone hand piece

ensuring phone will not be hung up · Search immediate area if advised to do so by Area Warden. If object found:

§ Do not touch § Report find § Secure area and keep area clear

· Assist Area Warden to prepare to implement evacuation stages 1-3 (Evacuation Code Orange)

· Follow all instructions from Chief Warden or Hospital Emergency Coordinator.

ALL CLEAR · ALL CLEAR will be advised from Chief Warden or Hospital Emergency Coordinator

which will be authorised by Police.

· Assist the Area Warden and Line Manager to resume hospital back to normal operations.



STAFF RESPONSE RECEIVING BOMB THREAT BY PHONE OR MAIL (LETTER OR PACKAGE) FLOW CHART

Phone: Don’t Panic – DO NOT HANG UP – ask a staff member to call Police using land line phone and advise of Bomb threat Mail: Reduce handling letter / package and protect item and all packaging for evidence by putting it in a plastic bag if possible

Record the information on the Bomb Threat Card

DO NOT HANG UP

Notify: · Line Manager ASAP by person (use runner) · Line Manager is to contact Hospital Emergency

Coordinator ASAP (use runner)

Complete the Bomb Threat Card and place under the item or phone hand piece ensuring phone will not be hung up

Search immediate area if advised to do so by Area Warden. If object found: · Do not touch · Report Find · Keep area clear · Assist Area Warden to prepare to implement

evacuation stages 1-3 (Evacuation Code Orange)

Follow all instructions from Chief Warden or Hospital Emergency Coordinator

ALL CLEAR will be advised from Chief Warden or Hospital Emergency Coordinator authorised by the Police

Assist Area Warden and Line Manger to return hospital back to normal operations



ACTION CARD: CODE PURPLE – BOMB THREAT Title LINE MANAGER

Applicable to EAST KIMBERLEY HOSPITALS Location INCIDENT SITE Position Responsible MOST SENIOR PERSON IN DEPARTMENT Successor in Absence NEXT MOST SENIOR PERSON Reports to CHIEF WARDEN and

HOSPITAL EMERGENCY COORDINATOR Resources BOMB THREAT CARD

NEVER ASSUME A BOMB THREAT IS A HOAX ON ALERT · Meet with recipient of bomb threat or person locating suspicious object and clarify

situation · Alert relevant parties:

· Notify the Hospital Emergency Coordinator by person (use a runner) ASAP and provide a copy of the completed Bomb Threat Card

· If not already done, call Police immediately and keep them advised of all actions · Provide support to the staff member who has received the bomb threat · If required - Implement Stage 1 Evacuation by moving persons from immediate

danger to next safest place beyond the first set of smoke/fire doors · Prepare for stage 2 evacuation – moving to the next safest zone beyond 2nd set of

smoke/fire doors · Prepare for stage 3 evacuation – moving outside the building to a designated

evacuation assembly point · Assist Area Warden with any tasks such as:

· Conducting a general search of the area – use staff who know work area well · Further evacuation as required

· If a bomb explodes, notify Area Warden who will notify Chief Warden and Hospital Emergency Coordinator

· Evacuate immediate area and call Code Blue if safe to do so · Assist Area Warden with all tasks as required


which will be authorised by Police.

· Assist the Area Warden to resume hospital back to normal operations.



ACTION CARD: CODE PURPLE – BOMB THREAT

Title ALL WARDENS (CHIEF, DEPUTY and AREA) Applicable to EAST KIMBERLEY HOSPITALS Location INCIDENT SITE Position Responsible DELEGATED AREA WARDENS Successor in Absence AREA DEPUTY WARDENS Reports to HOSPITAL EMERGENCY COORDINATOR Resources WIP CONTROL POINT and WARDEN KITS

NEVER ASSUME A BOMB THREAT IS A HOAX

ON ALERT · On PA announcement of Code Purple – muster immediately to your designated Area

WIP Control Point and assume Warden role · Liaise with Chief / Deputy / Area Wardens regarding actions to bomb threat. · Chief Warden is to provide regular updates to Health Emergency Coordinator · Chief Warden consider the need to shut down the following: · Medical gasses etc. at incident site and hospital as a whole if required · Mobile phone carrier cell, 2-way radios, paging system and IT network (wireless/Wi-

Fi devices etc.) – Request IT to do this if required · Deputy Warden will be sent by Chief Warden to assist Area Warden at incident site. · Deputy Warden is to maintain constant contact with Chief Warden and provide

regular updates regarding situation. · Area Warden is to action all tasks delegated by Chief Warden. · If required - Implement Stage 1 Evacuation by moving persons from immediate

danger to next safest place beyond the first set of smoke/fire doors · Prepare for stage 2 evacuation – moving to the next safest zone beyond 2nd set of

smoke/fire doors · Prepare for stage 3 evacuation – moving outside the building to a designated

evacuation assembly point · Assist Chief / Deputy Warden with any tasks such as:

· Conducting a general search of the area – use staff who know work area well · Further evacuation of stage 2-3 as required

· If a bomb explodes, notify Chief Warden ASAP who will advise Hospital Emergency Coordinator and evacuate immediate area and call Code Blue if safe to do so

· Assist Chief Warden with all tasks as required


which will be authorised by Police. · Assist the Area Warden to resume hospital back to normal operations and complete

Incident Report Sheet and send to Hospital Emergency Coordinator.



ACTION CARD: CODE PURPLE – BOMB THREAT Title HOSPITAL EMERGENCY COORDINATOR

Applicable to EAST KIMBERLEY HOSPITALS Location EMERGENCY OPERATIONS CENTRE (EOC) Position Responsible OPERATIONS MANAGER Successor in Absence COORDINATOR OF NURSING Reports to REGIONAL HEALTH DISASTER COORDINATOR Resources EOC Kit

NEVER ASSUME A BOMB THREAT IS A HOAX

ON ALERT · On receipt of Bomb Threat notice: · Raise Emergency Operations Centre (Coordinator of Nursing, Senior Medical Officer

and Business Manager) use a runner · Receive regular updates from Chief Warden and delegate any instructions as necessary · Confirm if Police has been notified and if not, notify them · Assess the level of threat:

· Non Specific Threat: Lower risk – simple statement with little detail. · Specific Threat: Higher risk – more detailed warning statement may include:

• Type/placement of device • Reason/motive, or • Specific information

· Inform the Regional Director and keep updated on progress and actions taken · Decide on course of action after consultation with Police and Chief Warden:

· Take no further action. If the slightest doubt exists, another option must be considered

· Search and evacuation: Low threat risk where evacuation follows the confirmation of the presence of a suspicious object

· Search with partial evacuation: Moderate threat risk with no reason to believe personnel at immediate risk as the hospital is spread over a wide area.

· Evacuate immediately: High threat risk or when search is precluded due to extreme short notice of the threat.

· Discuss appropriate search methods: · Supervisory Search: Area Manager to discretely undertake search of own area

of responsibility without alerting staff · Occupant Search: Occupants to search respective areas · Trained Team Search: Only conducted by people with formal search technique.

training applying discipline, logic and initiative



· If a bomb explodes, notify relevant external emergency services for assistance, such as Police, Department of Fire and Emergency Services, and other healthcare facilities.

· Actions may vary depending on the urgency · Establish human, material and functional resource requirements for current and

potential situation · Establish availability of required resources.

ALL CLEAR · Ensure once the Police issue the ALL CLEAR, advise Chief Warden and then

make an announcement of ALL CLEAR over the Public Address system. Ensure the following people are aware of the ALL CLEAR status: · Regional Director – in consultation with the Hospital Emergency Coordinator,

identify other parties needing notification of the ALL CLEAR, and the method · Emergency Operations Centre

· Inspect the scene with the Chief Warden and Police · Organise the reinstatement of the Hospital to normal operation · Close down the Emergency Operations Centre · Prepare a debriefing with all Wardens and key staff involved · Provide feedback to hospital staff regarding outcomes of debriefing · Present any findings or recommendations to the Regional Emergency Management

Committee and Regional Director · Complete the WACHS Kimberley Emergency Incident Report (refer to Appendix C) · In consultation with Line Managers, consider what counselling and support may be

offered. · Incidents impact on people in many different ways and staff have a duty to look out

for the wellbeing of themselves, fellow workers, patients and visitors. Counselling is available to people adversely affected and may be instigated in several ways, e.g. · if staff require counselling, they should inform their Line Manager · for quality improvement purposes, ensure that pertinent actions/issues and

comments from actual or training events have been recorded for the review process, and forward completed Action Card to the Chief Warden in time for the debriefing or by the next day.



APPENDIX B: BOMB THREAT CARD

REMEMBER TO REMAIN CALM – DO NOT HANG UP THE PHONE Step 1: Record as much as possible: Exact wording of the threat: __________________________________________________________________ ________________________________________________________________________________________ When is the bomb going to explode? ___________________________________________________________ OR When will the substance be released? ______________________________________________________ What does it look like? ______________________________________________________________________ What will make the bomb explode? ____________________________________________________________ What kind of bomb is it? Explosive or chemical/biological? _________________________________________ What’s in the bomb? If substance is it liquid, powder or gas _________________________________________ And how much is in there? ___________________________________________________________________ How will the bomb explode? _________________________________________________________________ OR how will the substance be released? ________________________________________________________ Did you put it there? ________________________________________________________________________ When did you put it there? ___________________________________________________________________ Why did you put it there? ____________________________________________________________________ What is your name? ________________________________________________________________________ Where are you now? _______________________________________________________________________ What is your address? ______________________________________________________________________ Other comments: __________________________________________________________________________ Caller’s Voice Male/Female: ______________________________ Estimate age: ______________________________ Accent: ___________________________________ Any impediment: ___________________________ Voice (loud, soft etc.): _______________________ Threat Language Well spoken: ______________________________ Incoherent: ________________________________ Irrational: _________________________________ Background Noises Street: ___________________________________ House: ___________________________________ Aircraft: __________________________________ Voices (laughing etc.):

Speech (fast, slow etc.): ________________________ Diction (clear, muffled, etc.): _____________________ Manner (calm, emotional, etc.): __________________ Did you recognise the caller? ____________________ If so, who do you think it was? ___________________ Was the caller familiar with the area? ______________ Taped message: ______________________________ Message read by caller: ________________________ Abusive: ____________________________________ Other: ______________________________________ Music: ______________________________________ Machinery: __________________________________ Other: ______________________________________ Local call: ___________________________________ STD:

Step 2: Immediately notify the Hospital Emergency Coordinator Contact Persons Land Line Pager Mobile Time Notified

Hospital Emergency Coordinator After Hours Hospital Coordinator (AHHC)

Chief Warden / AHHC Deputy Warden / Leading Hand Orderly

Step 3: Call received by: Name: Position: Ext: Mobile: Time of Call: Duration: Number Called: Step 4: Document as much as possible and personally provide form to Hospital Emergency Coordinator



APPENDIX B: BOMB THREAT CARD

EXACT WORDING OF THREAT

QUESTIONS TO ASK

WHEN is the bomb going to explode? WHERE is it right now? WHAT does it look like?

WHAT kind of bomb is it?

WHAT will cause it to explode?

WHY? DID YOU PLACE THE BOMB? WHAT IS YOUR ADDRESS? WHAT IS YOUR NAME?

CALLERS VOICE / SPEECH

Calm Nasal Ragged Clearing Throat Loud

Angry Stutter Laughter Raspy Lisp

Deep Slurred Disguised Crying

Slow Familiar Distinct Normal

Rapid Excited Deep Breathing Accent

If voice familiar, who did it sound like?

THREAT LANGUAGE

Irrational Well Spoken (Educated) Read by Threat Maker

Incoherent Taped Message

BACKGROUND NOISES

Street Noises Music Animal Noises STD Tone

Crockery Motor Clear House Noises

Voices Public Phones Static Factory

Familiar Voices Office Machinery P A System Machinery OTHER:

CALLER

SEX: Male / Female AGE: RACE:

ADMINISTRATIVE DATA

Number at which call received: Time of call Length of call

Date: Action/filed:

Printed name: Position:

Signature: Date



APPENDIX C: WACHS KIMBERLEY EMERGENCY INCIDENT REPORT To be completed in an emergency situation by the Hospital Emergency Coordinator. Please complete both sides.

Date:

Location Tick your location

Broome Derby Fitzroy Crossing Halls Creek Kununurra Wyndham Other

Time alarm raised:

Location of emergency: Time Code called: þ Colour Code Called RED* BLUE

(complete MRK179) PURPLE* BLACK* (complete Safety Risk Report

form from for armed or unarmed incidents) ORANGE* YELLOW* BROWN* CBRN*

(Chemical, Biological, Radiological, Nuclear)

*specify type of emergency: _________________________________________________ Hospital Emergency Coordinator (HEC) Time Notified Time of arrival on site HEC Notified Emergency Services Department Fire & Emergency Services (DFES)

Police Ambulance Other Services (please specify)

WACHS KIMBERLEY EMERGENCY INCIDENT

REPORT



Date/Time Record of events and actions taken By Whom?



TIME CODE STOOD DOWN @____________HRS DEBRIEF/COMMENTS/EVALUATION:

RECOMMENDATIONS:

OUTCOMES:

PRINT NAME

Signature of person completing report: Date:

FORWARD COMPLETED REPORT TO: Hospital Emergency Coordinator



APPENDIX D: Hospital Emergency Response Team and Contact Numbers

To determine which action card to use: Look down the ‘Title’ column to find your current role.

When you have identified your current role, proceed to the named action card for a list of duties for your current role.

Escalate as per escalation process

Emergency Response team and Contact Numbers Information

KUNUNURRA

Regional Director 0475 974 893

Emergency Response Team: Hours Title Contact (ext.)

Hospital Emergency Coordinator Reports to: Regional Director Position: Emergency Operations Centre (Executive Conference Room)

24/7 Operations Manager

Director of Nursing

0408 944 305 0400 626 971

Chief Warden (yellow vest and white cap)

Reports to: Hospital Emergency Coordinator

Position: Fire Indicator Panel

In hours

A/H

Maintenance Manager

After Hours Maintenance

9166 4398 0419 912 317

0467 733 137

Deputy Warden (yellow vest) Reports to: Chief Warden Position: Fire Indicator Panel

In hours

A/H

Clinical Nurse Manager

Leading Hand Orderly

9166 4290

0417 940 572 0467 710 563



HALLS CREEK




24/7 Operations Manager 0408 944 305




In Hours

A/H

Director of Nursing

After Hours Hospital Coordinator

9168 9227 0477 739 598

9168 9222


In Hours

A/H


Leading Hand Orderly

9168 9222

0429 889 372 0407 473 792

WYNDHAM




24/7 Operations Manager 0408 944 305




In Hours

A/H


After Hours Senior Nurse

0428 160 338

9161 0223


In hours

A/H

Maintenance

Orderly

9161 0222

9161 0223

Code Purple – Bomb Threat: Preparedness and Response …...3. WRITTEN BOMB THREAT • If a bomb...

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