Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning...

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Coach Operator and Tour Wholesaler PROFILES VisitScotland Workshop CTA BBQ - Birmingham 30 th July 2018

Transcript of Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning...

Page 1: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

Coach Operator and

Tour Wholesaler PROFILES

VisitScotland Workshop

CTA BBQ - Birmingham

30th July 2018

Page 2: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

VisitScotland UK

Travel Trade Team

Stunning landscapes, unique culture and a living heritage - but it's

Scotland's people that ensure visitors come back again and again. We

would love to welcome your clients to Scotland. VisitScotland offers

product development, partnership marketing, planning support, and

imagery to help you sell Scotland more effectively.

We are delighted that you are taking part in our VisitScotland Workshop.

You will meet face-to-face with a wide variety of Scottish companies from

ground-handlers, world-class attractions and accommodation providers.

As our valued travel trade partners, the VisitScotland team is here to help

you and we hope that you find our visit helpful in establishing and

enhancing key relationships in Scotland.

VisitScotland contacts attending workshop: Fiona Holmes Title: Brand Manager UK & Ireland Tel: 01314722173 Email: [email protected] Amy Sutherland Title: Assistant Trade Marketing Manager

Tel: +44 (0)131 472 2062 Email: [email protected]

Company index

Page 3: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

All About Tours 1

Aw Eastons Coaches LTD 2

Greatdays Travel Group 3

Deirdre Brown Travel 4

Grand UK Holidays 5

Johnsons Quality Coach Travel 6

Newell’s Travel 7

RB Travel 8

UTREK – Wholesale Travel Solutions 9

Action Tours 10

Albatross Travel & London Hotel Travel 11

Norman Allen Group Travel 12

Independent Coach Travel 13

Ashley & Newey 14

Grays Travel Group

Coaches Excetera

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All About Tours Contact: Martin Laver Address: 2a Midland Street,

Long Eaton, NOTTS. NG10 1NY

Page 4: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

Tel: 0115 998 4407 Email: [email protected] Website: http://www.all-about-tours.co.uk/

We are a new and fully-independent Tour Operator, based in the East Midlands, established in the summer of 2016. The Laver family have been in the travel business for over 50 years and our new family company is headed by Managing Director Martin Laver. 2019 will be our 3rd tour programme, predominantly in the UK and is set to be the best yet by far. We have developed a clearer image of what our customers would expect and we are excited about releasing our 2019 selection of carefully planned and largely ‘unique’ breaks throughout the UK, stretching from the southern reaches of Cornwall to Orkney Islands and everywhere in between! With a growing database and reputation for top quality escorted holidays, the future looks bright for one of the CTA's newest operator members. A brand-new Travel Shop & Coffee Lounge opened in April 2018 and has taken off very well indeed. Any member of the CTA or industry colleague can enjoy a free Italian fresh ground coffee should you be passing by! all about TOURS are also agents for a growing number of other coach, air, rail & cruise companies and now stock an impressive variety of holidays on their shelves in Long Eaton. ‘the COACH café’ has certainly gained a great deal of interest both locally and even nationally with the idea being to bring in the right people to the shop, but for a different reason. People can relax with a fresh drink and light bite, ask questions, browse brochures – or sometimes just call in to be nosey! We don’t mind, just as long as people keep dropping into say hello! 2019 will be Martin’s 28th active year in the industry and the passion remains for both for his own business and the industry he loves.

Aw Eastons Coaches LTD Contact: Robert Easton Address: The Old Coach House, Parish Road, Stratton Strawless,

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Norwich. NR105LR

Tel: 01603 754155 Email: [email protected] Website: www.eastonsholidays.co.uk

Established in 1953, we are proud to be one of Norfolk's longest established family operators of quality coach holidays, daily excursions and luxury coach hire. We operate a fleet of 10+ vehicles and our successful operation has for many years provided a fully comprehensive range of transport solutions. This has all been achieved through the dedication of our 15 strong team who have for many years been the driving force of our success. At Easton’s we strive to be amongst the leaders of our industry, and aim to achieve this via continued investment in our fleet and constant research and development of our products. We have two major aspects of our business, our own tour and excursion programme, as well as our executive coach hire. The success of our tour operations speaks volumes when you consider that a small family firm can carry in excess of 21,000 passengers per year. This is a constantly changing number due to the market conditions we now operate in. Gone are the days when people booked their holidays a year in advance. We now spend at least 50% of our time, booking people onto tours and excursions with less than a month to go before departure. This has led to the need to increase the number of reservation staff required in our tour office by two members, just to meet demand.

Greatdays Travel Group

Contact: Katharine Worsley Address: Chapel View, Borough Road,

Altrincham WA15 9RA Tel: 0161 928 9966

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Page 6: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

Email: [email protected] Website: www.greatdays.co.uk

Greatdays Group Travel is one of the leading group travel tour operators

in the UK for domestic and incoming tourism serving London, Great

Britain, Europe and Worldwide destinations. We offer an exciting range

of tailor-made group holidays, day trips and tours by coach, train or air.

There is a typical group size of 12 or more. Greatdays Group Travel’s

UK and Ireland team offer a wealth of ideas and experience when

planning group tours in the UK & Ireland. We are pleased to offer over

200 great UK and Ireland Group Travel suggestions in England,

Scotland, Wales and the Channel Isles. From the great gardens of Kent

to the Scottish Highlands, the waterways of Norfolk to the little trains of

Wales, Cornish teas to Lancashire Hotpot theme breaks, Greatdays

Group Travel have a tour to suit you or can tailor make a tour to your

exact requirements.

Deirdre Brown Travel

Contact: Deirdre Brown Address: The Landings

Beningbrough York YO30 1BY

Tel: 01904 471142 Email: [email protected] Website: www.deirdrebrowntravel.com

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Page 7: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

I run two high end tour programmes. We require hotels who treat us as

special, individual travellers, as my groups are generally around 30 per

group, and often require an extended dinner option, not just the standard

group menu.. We are always looking for something different, perhaps a

private garden or stately home visit, or a castle tour with the owners,

followed by refreshments, something the larger operators cannot provide.

All our tours include door to door home pick-ups and the services of an

experienced tour escort. Our main programme specialises in Garden

Tours, these are also different visits the ones offered in many competitors

brochures.

We inspect all our hotels and visits personally.

Grand UK Holidays

Contact: Andrew Rix Title: Head of Tour Operations Address: The UK Holiday Group, Queens Road, Norwich, NR1 3PL Tel: 01603 886789 Email: [email protected]

Website: www.theukholidaygroup.com

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Page 8: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

The UK Holiday Group provides coach holidays across the UK and Europe under its operating brands, Grand UK Holidays and SunriseDirect in the south-east of England, Glenton Holidays from Scotland and Glenton Palmer from West Yorkshire, along with our Just for Groups brand providing bespoke holidays for groups. We operate holidays throughout Scotland, generally for three, four or five night durations and include varied excursion programmes within our tours. Established in 1984 we have a long established history of coach holidays to Scotland and are always looking for new partners to work with.

Johnsons Quality Coach

Travel

Contact: Barry Cobb (Tours Manager) Address: Liveridge House

Liveridge Hill Henley-in-Arden Warwickshire B95 5QS

Tel: 01564 797 000 Email: [email protected] Website: www.johnsonscoaches.co.uk

Established for over 100 years and based in the Midlands, Johnsons

Coaches offer a fantastic choice of coach holidays. We are really proud

of the choice of coach holiday itineraries and variety of destinations we

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Page 9: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

have to offer which include many of the best-loved resorts in the UK and

a varied Continental programme.

Johnsons are an award winning coach operator with over 30 years'

experience of organising top quality coach holidays and coach day trips

from the Midlands region. We are regularly entered as finalists for our

Coach Holiday Programmes at the British Coach Tourism Awards, with

our holidays being among the most elite in the UK.

A Johnsons coach holiday offers great value for money and always

includes our free door to door pick up from the Midlands area; coach

travel in our 'Club Class' coaches with extra leg room; dinner, bed and

breakfast in carefully chosen quality hotels; all excursions and

sightseeing listed in the itinerary; and our coach holidays are escorted

by a friendly courier. If you are looking for a top quality coach holiday

with free home pick-ups and all excursions included then call Johnsons

Coaches.

Newell’s Travel

Contact: Anu Desai Address: Kingswood House, South Road, Kingswood, Bristol BS15 8JF Tel: 0117 226 2662 Email: [email protected] Website: https://www.newellstravel.co.uk/

We are a group tour operator dealing with all manners of Group travel,

direct sell, wholesale and incoming. I would rather discuss directly in

more detail at the workshop what I do.

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Page 10: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

RB Travel

Contact: Address: Isham Road, Pytchley, Kettering, Northants. NN14 1EW Tel: 01536 791066 Email: [email protected] or [email protected] Website: http://www.rbtravel.co.uk/

R.B. Travel is a family run local company with over 50 years’ experience

in the coach industry, operating from Kettering in the heart of

Northamptonshire.

We specialise in a wide range of coach travel including excursions,

tours, holidays, short breaks and longer holidays for individuals and

groups or executive travel for corporate clients or special occasions.

Our experienced staff are happy to answer all questions and help with all

aspects of your coach hire and are committed to helping our customers

feel as if they are ‘one of the family’ in all of their communication with us.

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Page 11: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

The business has continued to grow to its present form as a major local

company offering a wide variety of services to a diverse range of

customers, incorporating Taurus Holidays.

RB Travel now offer a wide range of 30-70 seated coaches, offering

everything to make for a comfortable journey.

Utrek – Wholesale Travel

Solutions

Contact: George Hampshire Address: 10 Ings Mill Complex Dale Street Ossett United Kingdom WF5 9HQ Tel: 07538213812 Email: [email protected] Website: https://www.utrek.co.uk/

At Utrek, we take great pride in offering exceptional service to every

single client in every circumstance possible. Our consultant’s travel and

visit hotels to ensure they, as well as us, can offer the highest quality of

service to our clients.

Exceeding the expectations of our clients are the ultimate objectives for

us as an organisation.

We use our vast network of hoteliers, to get you:

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Page 12: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

1. Availability in the required location.

2. Best value for money options, through negotiated rates.

3. Extra detail, to ensure your traveller's expectations are exceeded.

Working closely with hotels throughout the UK & Europe we will have the

perfect hotel at the perfect price for you. Our hotel standard ranges from

3* to 5*, whatever your budget we will find the perfect fit for you and your

tour.

Action Tours

Contact: Danny Callaghan Address: 5 Aston street, Shifnal, Shropshire, TF11 8DW Tel: 07712426145 Email: [email protected]

Website: www.actiontours.co.uk

Action Tours was established in 1992 and we have over 130 years'

experience in creating inventive and affordable tailor-made group

holidays, both for coach tour operators and group organisers. In recent

years we have proved an invaluable supplier of tours to the UK, Ireland,

Isle of Man and Europe.

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Page 13: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

Albatross Travel &

London Hotel Travel

Services

Contact: Diane Richmond Address: Albatross House, 14 New Hythe Lane, Larkfield, Kent ME20 6AB Tel: +44 (0)1732 879191 Email: [email protected] Website: www.albatrosstravel.com

The Albatross Group was founded in 1985 by Sally and Manfred Thelen

to provide group accommodation packages to a handful of coach

operators located throughout the UK.

Since then, we have grown into a multi-award winning collection of

group tourism businesses, both business-to-business and business-to-

consumer, employing more 120 people and operating more than 6,000

groups every year from the UK, Europe, Australia and North America.

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Page 14: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

The Group’s head office is located in Kent in the UK and we have staff

based across the UK and Australia as well as in Ireland and Germany.

Our success is built on the quality, experience and happiness of our

people and their ability to build long-term and successful partnerships

with our customers and suppliers.

We are an ambitious organisation but recognise that our success is

wholly dependent on making our customers, suppliers and colleagues

successful in themselves.

Norman Allen Group

Travel

Contact: Ginny Hill Address: Portfield House,

Daws Road, Hereford, HR1 2JJ

Tel: +44 (0) 1432 277666 Email: [email protected] Website: http://www.group-travel.com/

Founded in 1972, Norman Allen Group Travel Limited is a privately

owned and managed company. Our activities exclusively involve group

travel and we are dedicated to providing quality British, Irish, European

and Worldwide tours by coach and by air. Our offices are in

Herefordshire, England, where our friendly teams provide a wide

portfolio of tours, considerable knowledge and experience in tailor-

making group journeys. We are committed to the principles of good

service, innovation, attention to detail and value for money. Our high

level of repeat custom is testament to our many satisfied clients and we

have been recognised for our commitment to quality and service,

winning several awards over the years. Our customers include Coach

Tour Operators, Travel Agents, Tour Operators, Educational

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Page 15: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

Professionals and Private Group Organisers from within the UK and

Overseas.

Independent Coach Travel

Contact: Ian Marsh Address: Gateway House, Stonehouse Lane, Purfleet, Essex, RM19 1NS

Tel: 01708 802350 Email: [email protected] Website: www.coachandgrouptravel.com

ICT are a leading Travel Wholesaler that are proud to be voted as Tour

Wholesaler and Industry Supplier of the Year at the 2018 British Coach

Tourism Awards. We support coach operators and group organisers with

Tour planning, to include hotels, attractions, transportation and

restaurant bookings.

ICT are part of the prestigious CMV travel Group, the Leading UK

Independent Cruise Line.

We have over 30 years of experience in providing best quality tour

programmes, creative Ideas for new tours and competitive terms and

conditions.

Our company is a founder member of the British Association of

Wholesalers (B.A.W.T.A) and a proud member of the Coach Tourism

Association (C.T.A)

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Page 16: Coach Operator and Tour Wholesaler PROFILES...VisitScotland UK Travel Trade Team Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure

We are also proud to be an official partner of Disneyland Paris Group

Sales agent.

We have strength in depth when selling Theatre as we believe we have

some of the strongest terms and conditions in the industry as we have

the ability to hold theatre allocations for a long period of time without

commitment or financial outlay.

Our strengths included personalised service, a caring attitude and a

knowledgeable team.

Ashley & Newey

Email: [email protected] Website: http://www.ashleynewey.co.uk/

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Coaches Excetera Contact: [email protected]

Website: http://coachesetc.com/

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