Co-Managed IT ServicesCo-Managed IT Services, and realize the benefits of 24 x 7 asset monitoring....
Transcript of Co-Managed IT ServicesCo-Managed IT Services, and realize the benefits of 24 x 7 asset monitoring....
Co-Managed IT Services
Teaming up with Corserva for Co-Managed IT Services adds an experienced partner to your team to help you maximize the value of your IT investment.
Offload daily tactical tasks from your internal IT staff with Corserva Co-Managed IT Services, and realize the benefits of 24 x 7 asset monitoring. Partnering with Corserva frees up your IT team to focus on critical business needs, while turning over routine management and maintenance to us.You can also rely on us to take on tasks that are too specialized or require extended dedicated resources to supplement your staff. We are your best “on the bench” roster, ready to take on any assignment when resource shortages from illness, vacation or cutbacks leave you shorthanded to meet mission-critical goals.
Trust Corserva to Be Your IT Management Partner
Industry Leading Managed Services Provider
State-of-the-Art Operations Center with Cutting Edge Technology
24x7x365 Remote Help Desk and Onsite Support
24x7x365 Real-Time Network Monitoring
Experienced, Certified Technicians and Engineers
Dedicated Account Managers
Predictable Monthly Cost, Scalable Level of Service
Remote Resolution of Issues More Than 90% of the Time
Easy to Understand Graphical Reporting of Performance
Reduces IT Operational Costs by up to 70%
ABOUT CORSERVA
Support Around the Clock
Finally, you can achieve the 24 x 7 support you’ve always wanted but could never afford. Our advanced incident management system enables you to have full control over the issue resolution process, whether that issue is handled by your staff or a Corserva professional.
Expertise for Whatever Issues Arise
If you are like most mid-market companies, your IT staff are generalists, handling everything from desktop to virtualization issues. In many situations, you need experts to supplement your staff and bring specific expertise in areas such as networking and
BENEFITS
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Business optimized technology
100 Technology Drive, Trumbull CT 06611
8251 Presidents Drive, Orlando FL 32809
(855) 330-3976
www.corserva.com
World Class Device and End User Support
Web-based Ticketing, Tracking, Monitoring and Reporting
Comprehensive View of Your IT Issues and Ticket Resolutions
Efficient Technology Workflows and Processes
Click-of-the-mouse Service Calls
Performance Reporting
Remote Resolution of Issues Over 90% of the Time
Asset Inventory
Help Desk Services
Services
Greater Efficiency, Greater Value
Nothing’s more frustrating and wasteful than having to stop work on a project of strategic value to address an end-user’s problems with a device. Let your team members keep doing what they do best while Corserva takes on distracting tasks. Because our monitoring and ticket resolution system enables complete control by your IT department at all times, your team is always in charge of day to day operations. There is never any confusion about who’s doing what. It’s all spelled out so everyone’s clear about tasks, responsible parties, progress and timelines.
security. Our team is here to help. Now your staff can lean on us when they need to.
About Corserva
At Corserva, we don’t think you should have to pay for services you don’t need. That’s why we offer a boutique approach to IT management so that you can select only the services that will benefit your company. The choice is yours.
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May 2017
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Business optimized technology