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    2007 Carnegie Mellon University

    CMMI Update

    V1.2 and Beyond

    Mike Phillips

    Software Engineering Institute

    Carnegie Mellon University

    Pittsburgh, PA 15213

    August 1, 2007

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    2007 Carnegie Mellon University

    CMMI Transition StatusAs reported to the SEI as of 6-30-07 -1

    TrainingIntroduction to CMMI 70,791

    Intermediate CMMI 2,549

    Introduction to CMMI Instructor 504

    SCAMPI A Lead Appraiser 731

    SCAMPI B&C-Only Team Lead 33

    Understanding CMMI High Maturity Practices 120

    Authorized

    Introduction to CMMI V1.2 Instructors 400

    SCAMPI V1.2 Lead Appraisers 417

    SCAMPI B&C V1.2Team Leads 20

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    Transition from V1.1 to V1.2 StatusAs reported to the SEI as of 3-31-07 -2

    Introduction to CMMI StudentsRegistered for Upgrade Training 2,387

    Upgrades Complete 1,695

    Lead Appraisers and Instructors

    Registered for Upgrade training 637

    Upgrade Complete 452

    Authorized v1.2 Lead Appraisers 387

    Certified High Maturity Lead Appraisers 54

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    4CMMI Update V1.2 and Beyond...Phillips, August 1, 2007

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    CMMI Adoption, Web Views

    421K views/month in Q4 2006; over 24Kviews on 27 Sep 2006

    Most downloaded files in Q4 2006

    CMMI-DEV, V1.2

    CMMI V1.2 Overview Presentation

    Extreme Programming (XP), Six

    Sigma, & CMMI: How They Can

    Work Together

    CMMI V1.2 Model Changes

    Presentation

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    5CMMI Update V1.2 and Beyond...Phillips, August 1, 2007

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    6-30-07

    Intro to the CMM and CMMI Attendees(Cumulative)

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    Reported as of 30 June 2007

    50

    75

    100

    125

    150

    175

    200

    225

    250

    275

    300

    Number of SCAMPI v1.1/v1.2 Class AAppraisals (Conducted by Quarter)

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    Based on organizations reporting size data

    25 or fewer

    10.8%

    101 to 200

    19.6%

    201 to 300

    10.2%

    76 to 100

    8.8%

    51 to 75

    12.9%

    26 to 50

    13.5%

    301 to 500

    9.6%

    501 to 1000

    7.4%

    1001 to 20004.8%

    2000+

    2.5%

    Organization SizeBased on the total number of employees within the area of the organization that was appraised

    1 to 100

    45.9%

    201 to 2000+34.5%

    1680

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    Countries where Appraisals have beenPerformed and Reported to the SEI

    Argentina Australia Austria Bahrain Belarus Belgium Brazil Canada

    C hile C hin a C olo mb ia C zec h R ep ub liD en mark D om in ica n R ep ub lE gyp t F in lan dFrance Germany Hong Kon India IndonesiaIreland Israel Italy

    Ja pa n K orea , R ep ub lic L atv ia M ala ys ia Ma uritiu s Me xico M oro cco N eth erla nd s

    New ZealandP akistan Peru Philippines Portuga l Russia S ingaporeSlovakia

    S outh Africa S pain S weden S witz erland Taiw an T hailand T urkey U nited K ing do

    United StatesVietnam

    Red country name: New additions with this reporting

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    Number of Appraisals and Maturity LevelsReported to the SEI by Country

    Co u n t r y

    N u m b e r o f

    Ap p r a i s a l s

    M a t u r i t

    L e v e l 1

    Re p o r t e

    Ma t u r i t y

    L e v e l 2

    Re p o r t e

    M a t u r i t

    L e v e l 3

    Re p o r t e

    Ma t u r i t y

    L e v e l 4

    Re p o r t e

    Ma t u r i t y

    L e v e l 5

    R e p o r t e C o u n t ry

    N u m b e r o

    Ap p r a i s a l

    Ma t u r i t

    L e v e l 1

    Re p o r t e

    M a t u r i t

    L e v e l 2

    Re p o r t e

    M a t u r i t

    L e v e l 3

    Re p o r t e

    M a t u r i t

    L e v e l 4

    Re p o r t e

    Ma t u r i t

    L e v e l 5

    Re p o r t e

    A rge nt ina 19 N o Y e s Y e s Y e s Y es K orea , R epu b lic O f 7 8 Y es Y es Y e s Y e s Y es

    A u s t ra l ia 23 Y es Y e s Y e s Y e s Y es La tvia 1 0 o r fe w er

    A u s t ria 10 o r few er M a lay s ia 1 9 N o Y es Y e s N o Y es

    B a hra in 10 o r few er M a urit ius 1 0 o r fe w er

    B e la ru s 10 o r few er M e x ic o 1 5 N o Y es Y e s Y e s Y es

    B e lg ium 10 or few er M o roc c o 1 0 o r fe w er

    B raz il 48 N o Y e s Y e s Y e s Y es N etherlan ds 1 0 o r fe w er

    C a nad a 26 N o Y e s Y e s Y e s Y es N ew Zea lan d 1 0 o r fe w er

    C h ile 15 N o Y e s Y e s N o Y es P ak is tan 1 0 o r fe w er

    C h ina 24 0 Y es Y e s Y e s Y e s Y es P eru 1 0 o r fe w er

    C o lom bia 10 o r few er P h ilipp ine s 1 6 N o Y es Y e s N o Y es

    C z ec h R ep ub lic 10 o r few er P ortu ga l 1 0 o r fe w er

    D e nm a rk 10 o r few er R us s ia 1 0 o r fe w er

    D o m in ic an R e p 10 o r few er S ing ap ore 1 0 o r fe w er E g y p t 17 N o Y e s Y e s Y e s Y es S lova k ia 1 0 o r fe w er

    F in land 10 o r few er S outh A fric a 1 0 o r fe w er

    F ra n c e 75 Y es Y e s Y e s Y e s Y es S pa in 3 1 N o Y es Y e s N o Y es

    G erm an y 35 Y es Y e s Y e s Y e s Y es S w ede n 1 0 o r fe w er

    H o ng K o ng 10 S w itz e rland 1 0 o r fe w er

    In d ia 20 4 N o Y e s Y e s Y e s Y es Ta iw an 4 6 N o Y es Y e s N o Y es

    In don es ia 10 o r few er Th a ilan d 1 0 o r fe w er

    Ire lan d 10 o r few er Tu rk ey 1 0 o r fe w er

    Is rae l 10 U n ite d K ing do m4 8 Y es Y es Y e s Y e s N o

    Ita ly 10 o r few er U n ite d S tate s 7 18 Y es Y es Y e s Y e s Y es

    Ja pa n 17 2 Y es Y e s Y e s Y e s Y es V ie t N am 1 0 or fe w er

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    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Not Given Initial Managed Defined Quantitatively

    Managed

    Optimizing

    USA: 100 % = 590

    Non-USA: 100 % = 1122

    Based on USA organizations and Non-USA organizations

    %

    of

    Organization

    s

    Maturity Profile by All ReportingUSA and Non-USA Organizations

    93

    1122

    189

    9

    70

    60

    16

    346

    439

    62

    199

    218

    11

    590

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    Combined Appraisal Opportunities

    Current ISO 9001

    ISO 9001ISO 9001

    IAIA

    Current CMMI

    SCAMPISCAMPI

    AA

    SCAMPI A

    &

    ISO 9001

    SCAMPI A

    Visit

    Report

    Rating letter

    indicating level

    achieved

    continues to

    demonstratecompliance with

    ISO 9001:2000

    no behaviours

    inconsistent with

    operating at level X

    (Combined ISO Surveillance

    using Cat C appraisal)

    (Cat C appraisal)

    Rating letter & or certificate

    with scope indicating

    in accordance with Level X

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    Improvements Median # of data

    points

    Low High

    Cost 20% 21 3% 87%

    Schedule 37% 19 2% 90%

    Productivity 67% 16 11% 255%Quality 50% 18 29% 132%

    Customer Satisfaction 14% 6 -4% 55%

    Return on Investment 4.8 : 1 14 2 : 1 27.7 : 1

    N = 25, as of 15 December 2005 Organizations with results expressed as change over time

    Performance Results Summary

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    CMMI Books

    A Guide to the CMMI: Second Edition

    CMMI: A Framework

    CMMI Assessments

    CMMI Distilled: Second Edition

    CMMI SCAMPI Distilled

    CMMI Survival Guide

    CMMI: Un Itinraire Flch: Second Edition

    De kleine CMMI

    Interpreting the CMMI

    Making Process Improvement Work

    Practical Insight into CMMI

    Real Process Improvement Using the CMMI

    Systematic Process Improvement Using ISO 9001:2000 and CMMI

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    How About SEI Publications?

    Technical notes and special reports:

    Interpreting CMMI:

    for Operational Organizations

    for COTS Based Systems

    for Service Organizations

    for Business Development

    Using CMMI with:

    Team Software Process (TSP)

    Earned Value Management

    Product Line Practices

    Six Sigma

    Supplementing CMMI for Safety Critical Development (+Safe)

    Demonstrating the Impact and Benefits of CMMI (and Web pages http://www.sei.cmu.edu/cmmi/results)

    http://www.sei.cmu.edu/cmmi/resultshttp://www.sei.cmu.edu/cmmi/results
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    2007 Carnegie Mellon University

    CMMI V1.2 and Beyond...

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    CMMI Today

    Version 1.1 CMMI Product Suite was released January 2002. CMMI Web site visits average over 20,000/day

    Over 66,000 people have been trained

    Over 1800 class A appraisals have been reported to the SEI

    Annual rate now over 800/year

    Now we want to continuously improve

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    Major Themes

    Reduce complexity & sizeIncrease coverage

    Increase confidence in appraisal results

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    CMMI Model Combinations

    SERelated

    Examples

    Integrated Product andProcess Development

    SupplierSourcing

    SWRelated

    Examples

    V 1.1

    SERelated

    Examples

    IPPD

    SWRelated

    Examples

    HWRelated

    Examples

    V 1.2

    Organizational Goal(OPD)

    Project Goal (IPM)

    CMMI Core (now includes SS)CMMI Core

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    Suppo

    rt

    P

    As

    Proce

    ss

    Mgt

    PAs

    Projec

    tM

    anage

    IPM

    IPPD Changes

    SG1

    SG2

    SG3

    SG4

    IPM

    SG1

    SG2

    SG3

    IT

    SG1

    SG2

    SG3 = Apply

    IPPD principles

    O

    EI

    SG1

    SG2

    OPD

    SG1

    SG2 SG2 = EnableIPPD principles

    V1.1 V1.2

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    SCAMPI A Changes for V1.2

    Method implementation clarifications

    interviews in virtual organizations

    practice characterization rules

    organizational unit sampling options

    Appraisal Disclosure Statement (ADS) improvements

    reduce redundancy with other appraisal documents

    improve usability for sponsor and government

    require sponsors signature on the ADS

    require all team members to show agreement on findings

    both V1,1 and V1.2 ADS will reflect these as of Nov 2006

    Lead Appraisers must be certified to lead high maturity appraisals

    Maturity level and capability level shelf life 3 years, given 1 year of V1.2availability

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    Published Appraisal Results

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    CMMI V1.2 Schedules

    Version 1.2 CMMI Product Suite release August 25, 2006

    Update material available August 25, 2006

    Upgrade course available on-line August 25, 2006

    First Lead Appraiser face to face October, 2006

    First high maturity oral exam October, 2006

    V1.2 ADS required for all SCAMPIs November, 2006

    Last V1.1 Intro training December, 2006

    First expiration of V1.1 appraisals (3-year

    validity)

    August 25, 2007

    Last V1.1 appraisal August 31, 2007

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    Beyond V1.2

    Improved architecture will allow post-V1.2 expansion. Extensions of the life cycle (Services, Outsourcing/Acquisition) could

    expand use of a common organizational framework:

    allows coverage of more of the enterprise or potential partnering

    organizations

    adapts model features to fit non-developmental efforts (e.g., CMMI

    Services, CMMI Acquisition)

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    3 Complementary Constellations

    CMMI-SVC

    CMMI-DEV

    CMMI-Servicesprovides guidancefor those providing

    services withinorganizations and toexternal customers

    CMMI-ACQ

    CMMI-ACQprovides

    guidance toenable

    informed anddecisiveacquisitionleadership

    CMMI-Devprovides

    guidance formeasuring,

    monitoring andmanaging

    developmentprocesses

    16 CoreProcess Areas,common to all

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    Acquirer/Supplier Mismatch

    Acqu

    irer

    Supplier

    Mismatch

    Mismatch

    mature acquirermentorslow maturity supplier

    outcome not predictable

    immatureacquirer

    Customer

    encourages shortcuts.

    Matchedacquirer and supplierare both high maturity

    highest probability ofsuccess

    Disasterno disciplineno processno product

    Technical &Management Skill

    Low

    Low

    High

    High

    maturesupplier

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    Initial CMMI-ACQ Key Acquisition Processes

    AcquisitionRequirements

    Development

    Solicitation &

    SupplierAgreement

    Development

    Acquisition

    Technical

    Management

    AgreementManagement

    ProjectManagement

    AcquisitionValidation

    AcquisitionVerification

    Core

    Processes

    *based on initial CMMI-ACQ model developed by General Motors/SEI

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    Acquisition Improvement is Needed.

    Acquirers cannot ensure thatmature processes are applied to

    their programs

    Acquirers need more internalprocess focus

    PMO

    Contractor

    Mismatch

    Mismatch

    mature acquirermentors

    low maturity supplier

    less mature acquirerderails mature supplier;encourages short cuts

    Matchedacquirer and supplierare both high maturity

    Disasterno disciplineno process

    Technical & Management Skill

    Low

    Low

    High

    High

    outcome notpredictable

    highest probabilityof success

    no product

    supplier compromises

    processes

    XYZ Corp.

    DivisionA

    Project1

    Project2

    Project3

    Division B Division N

    Project5

    Project6

    Project7

    Projectx

    Projecty

    Projectz

    Project4

    MLs usually

    apply HERE

    based upon

    appraisals of

    THESE

    but your

    project is

    HERE orHERE

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    Guidebook Concept

    Provide a process toolbox for the acquirer Include practical guidance on how to recognize the real practitioners

    Encourage the use of capability and maturity profiles vice "single level"

    approach

    Improve acquisition organizations' understanding of the meaning of high

    maturity (levels 4 and 5) and equivalent staging

    Include multiple tools and guidance that may be used throughout the

    acquisition lifecycle

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    Planned Sequence of Models

    SA-CMMSA-CMM

    GM IT SourcingGM IT Sourcing

    CMMI-DEV V1.2CMMI-DEV V1.2

    CMMI-ACQCMMI-ACQ

    CMMI-SVCCMMI-SVC

    CMMI V1.1CMMI V1.1

    CMMI-AMCMMI-AM

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    Questions to Guide Discussion

    Do we need something different or additional to define High Maturity (i.e. CMMI

    Level 4 & 5)?

    How can we "slim down" the CMMI models while still preserving integrity?

    Can we likewise "slim down" the Appraisal method?

    Can we eliminate the Staged representation?

    Is the CMMI v1.2 Constellation Strategy the right approach?

    Can we identify "next-generation" process improvement methodology?

    Can CMMI be harmonized with other continuous process improvement efforts?

    Can repeatability, consistency and overall model and appraisal methodology be

    improved?

    Are there "breakthrough" concepts that we can apply to overall process

    improvement?

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    How can we "slim down" the CMMI modelswhile still preserving integrity?

    How can we make this more user friendly?

    Can we slim down for small projects? Can the model have some scalabilityaccording to various factors (e.g., project size, PoP, organization size)?

    How do extensions fit in with the model?

    Consider options for packaging (remove redundant stuff or repackage better)

    Consider fundamental, intermediate and advanced volumes

    Consider architectural views for appropriate for the different using communities

    Consider streamlining the generic practices and look at measures forinstitutionalization

    Consider folding the GPs into PAs [note risk of losing integrity]

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    Do we need something different or additionalto define High Maturity? -1

    Focus on the best practices, not focus on the high maturity aspectsConsider combining level 4 and 5 into one level because of their close tie

    4 and 5 are not adequately elaborated for implementation so these may

    needs more detail to drive proper behavior

    For example, if we tie level 4 and 5 to business objectives this may need tobe a practice

    If there are additional requirements for the model these can be turned into

    practices. E.g., High maturity body of knowledge and high maturity training

    Risk: adds more to the model

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    Do we need something different or additionalto define High Maturity? -2

    Consider redistributing practices across the levels to even out effort andexpectation

    Atlas study items that impact the model and results

    Consider maturity levels within PAs (e.g., project management PAs for

    each level)

    Consider better interfacing approaches with other methodologies (e.g., six

    sigma for high maturity)

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    How can repeatability, coverage (scope) andconsistency of the model be improved?

    Coverage (Scope)

    Areas for consideration

    Operations, Support, Transition to operations, Deployment, Disposal, Pre-project, Proposal,sustainment, transition to production, production/manufacturing, training

    Better coverage of maintenance and technical reviews

    Safety, security, dependability, systems assurance, environmental

    Strategic planning, enterprise management, enterprise architectures, enterprise investment strategies,

    finance Work force management and development

    IR&D, Advanced technology, advanced technology test bed or lab environment

    Small settings

    Product lines

    Business practices

    Information management (both enterprise and project) Systems of systems and their acquisition

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    What are the "next-generation" process improvementmethodology? Are there "breakthrough" concepts that we canapply to overall process improvement?

    Consider how CMMI could interface with other process improvementmethodologies (e.g. Lean, six sigma, PMBOK, theory of constraints, nextgeneration IDEAL)

    Integration of how people use the various methodologies (same list as above)

    Agile techniques (extreme programming), TSP/PSP

    When everyone is level 5, then what? Consider optimizing measurements

    Consider an emphasis on process performance effectiveness and efficiency,(e.g., effectiveness 6 sigma, efficiency LEAN)

    How do we measure program health?

    Need for leading indicators

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    What representation should we have (e.g., Staged,Continuous)? -1

    Is the question really level-mania? (root cause?) Level-mania is about doing the minimal work to achieve a level ignoring

    what you did to achieve the grade

    Levels are not bad, but we need to get the integrity of the level back up

    Provides a roadmap for projects to break PI into pieces

    Guidance for where improvement is needed

    Risk: has 5 been around so long that getting rid of it will have unintended

    consequences?

    Maybe we have a 5 level model that only really has 3. Redesign the model

    to address this

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    Is the CMMI v1.2 Constellation Strategy theright approach?

    Alternative approach: Start with a CMMI Model Framework (CMF) and add

    where you need to expand scope (+ concept)

    Are there differentiators for constellations?

    Instead of creating constellations, encourage projects to do what makes

    sense with respect to what they are doing using the parent model

    Consider looking at lifecycle and what is needed at each phase

    Can the unsophisticated tailor the parent model for their perspective?

    How multiple constellations can be used in an organization for

    improvement and appraisal?

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    How can we "slim down" the CMMI appraisals while still preservingintegrity? How do we eliminate non-value add in appraisal and appraisalpreparation? How do we make appraisals more efficient and effective?

    Consider making the appraisal be focused on goals

    Add an appendix for application practices

    Lead Appraiser and the Appraisal Team should have enough experience to review

    company implementations

    Make some assumptions that some processes are in place (e.g., assume project

    planning has happened, but dont look at PP specifically unless you see somethingout of place in PMC; similarly, could start with IPM for a level 3, or QPM for a level 4)

    Need more guidance on where and how you might be able to do this

    More official or formal mechanisms for sampling coverage

    Consider cost implications

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    Can we identify "next-generation" appraisal methodology? Arethere "breakthrough" concepts that we can apply to overallappraisals?

    Delta appraisal, continuous, incremental, using measures to judge

    satisfaction, leading indicators, process performance measures, program

    health (versus process health), 15504 (SPICE), EIA 732 (percentage of

    practices performed, effectiveness of generic attributes)

    Data reuse from previous appraisals

    Appraisal by parts

    Example, OSP separate from projects

    CMF separate from model components unique to constellations

    Certify processes instead of model (e.g., EV or SEMP)

    Sponsor commits to ongoing process improvement

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    How do we improve the trust and believabilityin the results of the appraisals?

    Process enactment tools can help with approval (workflow management)

    Need to define consistent process for OSP tailoring approval

    Requiring the appraisal be redone every three years will help with

    believability (already in place)

    Consider notion of visits or interim steps (like ISO surveillance audits) Six month assessments focus on correlation between results and

    performance (process reviews)

    Doesnt interrupt the program and not as expensive

    What if you could extend the life of your appraisal if you did interim review?

    What is in it for the organization to provide incentive for the use of reviews?

    Would the customer accept the results of the interim review?

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    How do we improve the trust and believabilityin the results of the appraisals?

    What should the results of a bad review be? Should you lose your level?

    Could you use the delta appraisal here?

    How are organization changes that may impact the process capability

    tracked?

    Consider adding a practice to the model for these changes

    Would interim reviews impact the capability profile

    Might red flag the program or organization

    What happens if you miss by one practice in the full appraisal?

    Do I get rewarded if I fix it? Consider delta approach

    Consider a more formal mechanism to track changes that may impact the

    process capability or level

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    Next Steps

    Send us your ideas

    Form available on-line from SEI

    Submit like a Change Request

    Open Discussion.