Cmmi Fpt Nhom 4 Gui Lop
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Transcript of Cmmi Fpt Nhom 4 Gui Lop
GVHD: TS. T Th Kiu An Nhm 4 m 1 K 20FPT Software Solutions
DANH SCH THNH VIN NHM 4 1. 2. 3. 4. 5. 6. 7. 8. 9. NGUYN MAI TRC O V GIA HA MAI QUC HA O TH BCH LOAN HU LC NGUYN TH GIANG THANH LM VIT TAN NGUYN MINH TUN NGUYN TH HNG VN
NI DUNGA. C S L THUYT I. Tng quan H thng Qun l cht lng CMMI B. NG DNG I. Gii thiu Cng ty Gii php phn mm FPT (FSS) II. Thc trng p dng CMMI ti FSS III. Bi hc kinh nghim IV. Cu hi v tr li
PHN A. C S L THUYT
I.
TNG QUAN V H THNG QUN L CHT LNG CMMI 1. Khi nim 2. Ni dung 3. Lnh vc phn mm Vit Nam p dng CMMI 4. Li ch ca m hnh CMMI
5. Khc bit gia ISO 9001 v CMM/CMMI
1. Khi nim CMMi l g? CMMi (Capability Maturity Model
Integration): M hnh trng thnh nng lc tch hp Khung gii php ti u cho qu trnh sn xut PM. Gip kim sot, o lng v kim tra cc quy trnh pht trin PM
1. Khi nim CMMi l g? (tt) CMM xut hin t cui nhng nm 80 v mt thp k sau n b CMMI thay th. Hin nay CMMI 1.2 c trnh lng vo thng 8 nm 2006.
2. Ni dung2.1 Cu trc
CMM bao gm cc thnh phn Maturity Levels
Key process areas Goals
Common Features Key Practices
2. Ni dung (tt)2.2 Cc cp bc trong m hnh CMMI Cp I Initial (Khi u) Cp II Repeatable Managed (Lp) Cp III Defined (Xc lp) Cp IV Quantitatively Managed (Kim sot)
Cp V Optimizing (Ti u)
3.Vit Nam p dng CMMI trong lnh vc phn mm
1. L bc pht trin tt yu ca cc tchc pht trin PM2. Th hin n lc ca ton t chc, cam kt ca lnh o 3. Cn am hiu v CMMi, chu chp nhn thay i, hc v p dng ci mi
Li ch ca m hnh CMMI Ci tin nng lc t chc sx phn mmNng lc t chc khng phi c nhn Hng ng lc c nhn vo mc tiu chung
4.
Duy tr ti sn con ngi, to ng lcThm vo nhng iu tun theo chun ISO. Giy thng hnh ca DN phn mm
4. Li ch ca m hnh CMMI To li th cnh tranh Vch r vai tr v trch nhim ca tng v tr cng vic. nh gi ng nng lc, thnh tch. Quan tm Chin lc, chnh sch i ng. C c hi thng tin. Lin tc pht trin cc k nng ct yu.
5. Khc bit gia ISO 9001:2000 v CMM/CMMI
PHN B - NG DNG I. Gii thiu Cng ty gii php phn mm FPT (FSS) II. Thc trng p dng h thng QLCL CMMI ti FSS III.Bi hc kinh nghim
1. Gii thiu cng ty: S t chc Cng ty FPT
Board of Management
Board of General DirectorsFPT HN FAI FPC FSM FES FAF FBP FQA FHR FCC FDC FMB FSOFT
FIS
FOX
FSS
FPT HCM FAI FPC FSM FES FAD
1. Gii thiu: Gii thch tn cc Cng ty con ca FPT
FIS FOX FSS FES FDC FMB FAI
: Cng ty H thng Thng tin FPT : Cng ty Truyn thng FPT : Cng ty Gii php Phn mm FPT : Trung tm dch v T vn ERP : Cng Ty Phn phi FPT : Cng Ty Cng ngh di ng FPT : Hc Vin Quc t FPT
FSOFT : Cng Ty Phn mm FPT
1. Gii thiu cng ty: i tc cng ngh ca FPT
SilverLake
1. Gii thiu cng ty: i tc cng ngh ca FPT
1. Gii thiu: Chnh sch cht lng
FPT n lc lm cho khch hng hi lng trn c s hiu bit su sc v p ng mt cch tt nht nhu cu ca h vi lng tn ty v nng lc khng ngng c nng cao.
1. Gii thiu: Chng nhn cht lng
2. Thc trng Kinh nghim2.1 Thc hin ban u 2.2 Chun b i ng, ngun lc 2.3 nh hng cch lm 2.4 Cc yu t m bo thnh cng: Cng c, Ngun lc, B my 2.5 Tham kho thc t lm phn mm ti FPT
2.1 Thc hin ban u B1: Thu chuyn gia: nh gi trc thc hin (nh gi GAP) B2: Thc hin: Cng thit lp h thng cng vi t vn, chuyn gia B3: o to, hng dn chung, c v thc hin CMMi
B4: Kim sot, nh gi (ni b, bn ngoi), rt kinh nghim B5: Lp li bc 2, tinh chnh h thng
2.2 Chun b i ng, ngun lc B1: Thit lp i SEPG, Taskforce, xut cc d n im
B2: Kim tra, r sot d liu, h tr QT d n thc hin B3: nh gi nh k, tp trnB4: nh gi chnh thc bn ngoi t SEI y quyn
2.3 nh hng cch lm 1. Luyn thiLm ti liu quy trnh c CMMi chp nhn Luyn g QTDA, c p mt s d n lm theo Mc tiu PASS (vt qua) cc k nh gi 2. Hc tht, hnh tht Duy tr p dng vo mi d n
2.3 nh hng cch lmo lng d liu, nh gi thng xuyn Ci tin quy trnh. Ti FPT, p dng c 2 cch, ngoi ra cn c th
o to, h tr qun tr DA, thnh vin DAp dng cng c: Master list, WhizibleFsoft Insight
Cng c: Master list -tra cu, tham kho
Cng c Whizible- theo di d n
Ngun lc: Con ngi i ng
B my kim sot - nh gi d n
Quy trnh phn mm
Quan st mt d n thc tSafety Traning Observation Program STOP- 06/2006
Kim sot - ly d liu
Quan st mt d n thc t - ch s o khi kt thc
Tng hp s liu theo thi gian
Cn c so snh, nh gi, ci tin qui trnh
ngh, cng b ch tiu ng k hng nmSTT 2011 Ch tiu nh gi Norm n v nh k 1. Ly k ng k tnh tnh 0. Khng
1 2 3 4 5
PM1PM2 PM3
Tnh ng hn (Timeliness) Thi gian thc hin d n (Duration Achivement) Ngun lc thc hin d n (Effort Effectiveness) im hi lng ca khch hng (Customer Satisfaction) ph hp quy trnh (Process Compliance) Cht lng sn phm (Product Quality) T l bn rn (Busy rate)
>=83=75
im%
6 thngThng
00
Theo di thc hin ngng kim sot
nh gi, cn c ng k chun k tip theo
Kinh nghim c kt chia s Cam kt ca lnh o, ch cht lm gng C ng CMMi, ng h thay i t duy ngun lc, quy trnh, ti liu, cng c Hc tp, lm th, n lc dn hon thin Gii hn mc tiu kim sot, nh lng B phn SEPG, QA hot ng c lp Qun l gim st cht ch ri ro
Chi ph thc hin L mt thch thc qu ln vi DN nh
Kinh ph: vi chc-vi trm ngn $. Ti FPT nh gi GAP, cng c quy trnh: 25 KThc hin hng nm: 10-15K
nh gi cp bng: 15K
Chi ph thc hin Mi QTDA lm thm 20-30% ngun lc Gim chi ph: la chn t chc nh c SEI y quyn
Cu hi v tr li Kt thc
LOGO
Chn thnh cm n c v cc bn lng nghe!