CMC Company Overview 2009
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Transcript of CMC Company Overview 2009
Ninoofsesteenweg 255B-1700 Dilbeek, BelgiumTel: 011-32-2-454-5194Fax: [email protected]
Rua Pedroso Alvarenga, 793 5th floorSão Paulo, SP Brazil CEP 04531-010Tel: (55-11) 9941-0393Tel: (55-11) 9996-7294 Fax: (55-11)[email protected]
333 E. Westminster, Apt. 3ALake Forest, IL 60045Tel: (847) 219-7252Fax: (508) [email protected]
292 Lincoln StreetWorcester, MA 01605Tel: (508) 752-9229 Fax: (508) [email protected]
Currie Management
Consultants, IncThe Consultants that Create Results
1
What We Do• Our mission at CMC
is to:– Provide services to
maximize the business and personal goals of our clients
– Provide services that expand our clients’ expectations and capabilities
– Place great value on our clients’ long-term as well as short-term goals
• Our service theme at CMC is:– We create profit
enhancing solutions to strategic and operational issues:
• For:– Business Executives– Senior Management
• Through:– 30+ years of experience– Knowledgeable
consultants• Business Areas
– Management Consulting– Systems Integration– Captive InsuranceCurrie Management Consultants, Inc.
Page 2
We Are Known By Our Clients
Currie Management Consultants, Inc.
Page 3
Clients and Industries
Clients• Caterpillar• Deere & Co.• Case/New Holland• Ingersoll-Rand• NACCO• Kohler• Hon Industries• Bridgestone• Bandag• Generac• Lindsay Irrigation
Industries• Construction Equipment• Agricultural Equipment• Industrial Compressors• Industrial Forklifts• Transport Refrigeration• Office/Hearth Products• Commercial Tires• Retread Tires• Power Systems /
Generators• HVAC/R & Power
Conditioning
Page 4
Who We Are• Staff
– Partners: 4– Consulting Staff: 8– Administrative Staff: 5
• Experience– 30+ years – Active Corporate
Clients: 8– Active
Dealer/Distributor Clients: 400+
– Facilitate 20+ Best Practice Groups in 9 Industries
Currie Management Consultants, Inc.
Page 5
Who We Are: Bob Currie
• Background– Founded the
Company in 1973– Attended Boston
College• Focus
– Corporate Strategy– International and
Channel Marketing– Business Financial
Plans– Dealership Vision and
SuccessCurrie Management Consultants, Inc.
Page 6
Who We Are: Michelle Currie
• Background– BA in Management– MA in Counseling
Psychology– American Red Cross Board
of Directors– Published Regional Living
Magazine• Focus
– Leadership Training– Personal Coaching– Business & Personal
Development
Currie Management Consultants, Inc.
Page 7
Who We Are: George Keen• Background
– 10 Years Supporting and Selling Business Systems to Dealers
– Joined CMC in 1996– Published 4 books
• Focus– Dealer/Distributor Success
and Profits– Sales/Account Management– Dealer Operations– Facilitates Dealer Groups– International Education
Currie Management Consultants, Inc.
Page 8
Who We Are: George Russell• Background
– CNH European Management
– VP Strategy & Business Development
– Product & Marketing Director
• Focus– Strategy– Dealerization– Companies Going Global– Sustained
implementation for long-term behavioral changes
Currie Management Consultants, Inc.
Page 9
Who We Are: Matt Hicks
• Background– St Michael’s College BA– Asset & Credit
Management • Focus
– Dealer Groups & Operations Groups
– Company Valuations– Turn Around Analysis– Dealer Operational
Improvements
Currie Management Consultants, Inc.
Page 10
Who We Are: Robin Currie
• Background– Simmons College BA– Prince Program in Retail
Management– 20 Years Sales
Experience
• Focus– Retail Marketing– Dealer Group
Development– Financial Composites
Currie Management Consultants, Inc.
Page 11
Who We Are: Felix VanHolzbeek
• Background– Dealer Development &
Management– 12 Years at Citi Bank – Degrees from University of
Brussels in Journalism, Germanic Languages & Commercial & Financial Services
– Speaks 5 Languages• Focus
– Growing the European Client Base
– Developing Dealer Groups– Strategic Marketing in Europe
Currie Management Consultants, Inc.
Page 12
Who We Are: Anselmo H. Cueva
• Background– 45+ years experience– 20 years as Director of a
company with 2,000 employees
– Business Consultant– University Business
Professor (140,000 students)
• Focus– Company Development– Culture Change– Seminars– Trainings
Currie Management Consultants, Inc.
Page 13
Who We Are: Heloisa Trincanato
• Background– 20+ years experience – Graphics Sector
Manager– 90 Branch Retail
Manager– Languages: English,
Italian, Portuguese– Attended FGV Business
Administration School • Focus
– Retail Consulting– Training for Sales Teams– Implementation of Currie
Business Plan in Distributors
Currie Management Consultants, Inc.
Page 14
Who We Are: Patricia Benedetto
• Background– Director Communication and
Social Responsibility– Company Administrator with
MBA and specializing in Third Sector/ Responsibility
– 20+ years experience– Languages: Portuguese, Italian,
English• Focus
− Strategic Planning, Project Elaboration, Development of Social with Communities and Administration of Human Resources and Supplies
− Marketing & Sales
Currie Management Consultants, Inc.
Page 15
Who We Are: Claudio Trincanato
• Background– Engineering and Business
Management– Director of large group of
companies– Languages: English, Italian,
Portuguese– 25 years experience
• Focus– Operating and Management in
sector such as automotive, metallurgy, logistics, foreign trade, mineral resources, reforestation, agribusiness and specific skills in Electric Sector, New Projects Development, Administrative and Operational Restructuring. Currie Management Consultants, Inc.
Page 16
Where We Do It• Client Base
– 90%+ Industrial Distribution
– 80% North America• (Office in Worcester, MA)• (Office in Chicago, IL)
– 15% International• (Office in Bruxelles,
Belgium)– 5% International
• (Office in Sao Paulo, Brazil)
Currie Management Consultants, Inc.
Page 17
What We Do• Company
Strategic Planning• Financial
Modeling• Operational
Benchmarks• Leadership
Training• Best Practice
Groups• Dealer
Development
• Personal Coaching• Mergers &
Acquisitions• Company
Valuations• Industry Research• Profit
Improvement Projects with Clients
• Market Assessment & Redesign
Currie Management Consultants, Inc.
Page 18
Best Practice GroupsDealer “20” Groups• Yale Lift Truck Dealers
• Hyster Lift Truck Dealers• Toyota Lift Truck Dealers• Caterpillar Lift Truck Dealers• ThermoKing Refrigeration
Dealers• Bandag Commercial Tire
Dealers• IR Air Compressor
Distributors• Kohler Power Generation
Distributors• Generac Power Generation
Dealers• Club Car Distributors &
Dealers• Liebert Air & Power Control
Respresentatives• Case Construction Dealers• John Deere Agricultural
Dealers• Case & New Holland
Agricultural Dealers• JCB Construction Dealers
Currie Management Consultants, Inc.
Page 19
Training Seminars
Currie Management Consultants, Inc.
Seminars for Managers,
Owners & Sales People
Overview of a Successful Dealer
Running Rental Successfully
Managing a Profitable Service
Department
Fleet Management
Sales Department & Account
Management
Coaching at the Sharp End
Finding Profits in the Parts
Department
Page 21Achieving Profit Book Series• In 2004 we began publishing
our “Achieving Profit Potential” Series
• We began with the Service Department Workbook to focus on the dealership department with the largest opportunity for improvement for most dealers
• Fleet Management was written to help dealers organize and take advantage of a new approach many customers were asking them to take in their business
• 2 new books coming in 2009
Currie Management Consultants, Inc.
We are usually technical people by design and managers by default. What most of us don’t have is the technical manual for profitable service management. If you are reading George Keen’s book you have finally found the Service manual on your business, turn to the first page and prepare to learn. Be careful this book could make you admired by your peers, a hero by your company owner, and feared by your competitors; success does have its responsibilities, enjoy the, this book can tell you how. Jim Knox, Service Manager, RP Power
Sales Rep Improvement• Program from 2006-
2008
• We found that over 75% of the Top Sales Reps had specific goals
• Less than 25% of the Bottom Sales Reps had specific goals
• Most dealers went from losing profit on equipment sales to making profit after training with Currie Management Consultants
• About $1,500,000 improvement per dealer
• Sales Reps retained increased their monthly gross profit by $7,000 each. ($84,000 /year)
Currie Management Consultants, Inc.
Page 22
$3,000,000
$4,000,000
$5,000,000
$6,000,000
$7,000,000
$8,000,000
$9,000,000
$0
$10,000,000
$20,000,000
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$40,000,000
$50,000,000
$60,000,000
$70,000,000
$80,000,000
2006 2007 2008
Sales Gross Profits
Customer Testimonials• As the old saying goes, ‘How do you know where you are
going if you have not got a map to get there?’– Currie Management Consultants has provided our company
with the roadmap for over a dozen years. It was particularly important in 1993 when we suffered a devastating fire. By organizing ourselves and believing in the Currie Model we not only recovered, but prospered beyond what we thought possible. Duncan Murphy, President, Riekes Equipment
• Over the past 6 years Currie Management Consultants has been a constant catalyst driving profitability in our business.– Their capacity to drill down to the basic operating
characteristics of each business unit has simplified our search for the best path to operational improvement.Jim McCurdy, Dealer Principal, Maine Commercial Tire
Currie Management Consultants, Inc.
Page 23
Additional Testimonials• Michelle is a thorough and knowledgeable consultant to
any level manager in a distributor organization. – The skills that Michelle teaches are practical and will
improve the performance of not only the manager, but of the distributor itself. I highly recommend Michelle Currie and the Currie Management Consultants, Inc. management training curriculum.Brian Ledford, GM, ACF Powergen
• Using Currie Management Consultants’ Account Management has been a large contributor to maintaining revenue in a market where sales have been down 20-30%. – Our share is up. Our people see this company
expanding as opposed to them being laid off.Don Van Houweling, Owner, Van Wall Equipment, Inc.
Currie Management Consultants, Inc.
Page 24