CMA CGM CANADA CGM...CMA CGM has grown its business in Canada faster than the market 2017 figures,...

CMA CGM CANADA

Table of Contents

SHIPPING LINES

TERMINALS

INTERMODAL CANADA

VESSELS

OFFICES

N.O.R CMA CGM SERVICES CUSTOMER GUIDE

Canada – Country & Agency Information

General Information

Capital Ottawa Area 9,984,670 Sq.Km Population 36.29 m Government Federal parliamentary Prime Minister Justin Trudeau Languages English/French

Economic Information GDP 1.672 trillion $ GDP per capita 46,199 $ 2016 Growth 1.6% 2017 Growth 2.5% 2016 inflation 1.43% Currency 1CAD = 0.8 USD Source : Stat Canada

Trade Business Information (2017)

Export Value 469 Bn$ Import Value 533 Bn$ Teus inbound 2.77 M Teus outbound 2 M

Source : Stat Canada

Services • Canada East Coast : SL1, C-JAX, MED-CAN, CAGEMA

• Canada West Coat : C-PNW, TPX, DAHLIA, NWX, BOHAI

↖ Table Of Contents

CMA CGM : a global market leader outperforming the market

18.95 Million TEU transported

21.1 Billions revenue in US$

494 Vessel fleet*

2.5 Million TEU of fleet capacity *

Over 750 Offices worldwide

420 Ports of call in 160 countries

200+ Shipping services

30,000+ Employees worldwide

38 Terminals in operation

2017 figures, except * April 2018

CAGR 2001-2017

%

+15,5%


CMA CGM has grown its business in Canada faster than the market

2017 figures, except * April 2018

9.4% MS export

8.7% MS import

Over 30% Volume growth YTD 2018 vs. 2017

62 Vessels calling Canada in CMA

Modern fleet Of 10,500 teus nominal to Canada WC

3 Offices in Montreal, Toronto and Vancouver

5 Canadian ports called,

9 Weekly shipping services

102 Employees in Canada including CMA CGM LOGISTICS

Innovation

-5%

0%

5%

10%

15%

20%

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

CMA CGM Volume Market Growth

CMA CGM Canada vs. Market Growth In TEUs and Growth Percentage

Volumes include discharges and loaded containers at Canadian ports,

including U.S. IPIs

2008-2017 CAGR

CMA CGM = 22%

Market = 5%


CANADA OFFICES

Montreal Toronto Vancouver


Montreal

Contact Information :

Address : 740 Notre-Dame Street West – Suite 1330 H3C 3X6 Montreal, QC

Phone : 1 514 908 7001 Fax : 1 514 908 7142 Email : [email protected] Sales Contact : [email protected]

↖ Table Of Contents ↖ Canadian Offices

mailto:[email protected]






Toronto


Address : 5915 Airport Road – Suite 820 L4V 1T1 Mississauga, ON









Vancouver


Address : 1199 West Pender Street – Suite 540 V6E 2R1 Vancouver, BC









Customer service : Mrs Linda POIRIER [email protected] Operations : Mr Ian HAMILL [email protected] Trade : Mr Vincent COUSTES [email protected] Intermodal : Mr Brahim BAKRI [email protected] Sales Canada EC : Mrs Caroline MALLETTE [email protected] Sales Ontario : Mr Jeremy COMTE [email protected] Sales Canada WC : Mr Ajit MENON [email protected]


Contact Manager :






















Shipping Line Services

Ocean Alliance Services

• BOHAI

• CPNW

• TPX

• NWX

• DAH

Other Services

• SL1

• MEDCAN

• CAGEMA

Canada – Africa Service

Oceania Services

• PAD1

• CJAX


ASIA

NORTH AMERICA

WEST COAST

↖ Table Of Contents ↖ Services

15 ↖ Table Of Contents ↖ Services

16


17


ASIA

NORTH AMERICA

EAST COAST

23

25


OTHER SERVICE

ST. LAURENT 1

27

› Competitive transit time

Antwerp to Montreal.

› Clock ward service.


28

Transit Time - Eastbound

From To Terminals Montreal,

Canada RTL

Halifax, Canada

HTS

Bremerhaven, Germany NTB Sun 18:00 – Sun

14:00 12 19

Rotterdam, Netherlands APM Wed 04:30 – Wed

17:30 11 18

Antwerp, Belgium PSA Thu 14:00 – Fri 02:00 10 17

From To Terminals Bremerhaven, Germany

NTB

Rotterdam, Netherlands

APM

Antwerp, Belgium

PSA

Montreal, Canada

RTL Mon 08:00 – Wed 08:00 15 16 17

Halifax, Canada HTS Sat 08:00 – Sat 16:00 8 9 10

Transit Time - Westbound

ST. LAURENT 1


COMPETITIVE STRENGTHS

• Effective service to West and East Africa from

both Canadian coasts

• Dry, reefer, and project cargo accepted

• Large network of fully owned agencies in Africa

• Efficient intermodal services throughout Africa

• Full coverage of Indian Ocean ports ↖ Table Of Contents ↖ Services

TERMINALS

Canada West Coast Canada East Coast

Vancouver • GCT DeltaPort • Fraser Surrey Docks • GCT Vanterm • DPW Centerm

Prince Rupert • DPW Fairview

Montreal • Racine

Halifax • Halterm

St John • DPW


Terminal Data: Terminal Area: 85 hectares (210 acres) Length of Quay: 1,100 meters (3,609 feet) Berth Priority: Yes Area of Gate/Interchange: 3.2 hectares (8 acres) Weight Bridges/Scales: 2 Intermodal Yard: On dock Intermodal Tracks: 8 tracks totaling 8,534.4 meters (28,000 feet)

Berth Facilities: Water Depth (Low Tide): 15.9 m (52 ft) Top of Dock to High Water: 3.3 m (10 ft, 8 in) Top of Dock to 0.0 Tide: 8.9 m (26 ft) Length of Berth: 1,000 m (3609 ft) each Distance Between Bollards: Variable Front Crane Rail to Dock Fence: 6.96 m (20 ft)

Container Yard Details Container Yard (CY) Area : 251 hectares (62 acres) Height & Row Length of Stack: 5 high, 7 wide Chassis Capacity: N/A Reefer Points & Voltage/Phase: 1020 points / 440 volts

Standard Gate Hours: Day Schedule: Monday – Friday: 08:00 - 15:5 Night Schedule: Monday – Friday: 17:00 - 23:59

GCT DELTAPORT

Contact Colin Parker, Director, Operations Phone:+1 (604) 267-5470 [email protected] Ben Hawk, Manager, Operations Phone:+1 (604) 267-5494 [email protected]

Website : http://globalterminalscanada.com/gct-deltaport/

↖ Table Of Contents ↖ Terminals



http://globalterminalscanada.com/gct-deltaport/



Terminal Data: Terminal Area: 31 hectares (76 acres) Length of Quay: 619 meters (2,030 feet) Berth Priority: Yes Area of Gate/Interchange: 1.2 hectares (3 acres) Weight Bridges/Scales: 2 Intermodal Yard: On dock Intermodal Tracks: 9 tracks totaling 2,926.1 m(9,600 feet)

Berth Facilities: Water Depth (Low Tide): 15.5 m (51 ft) Top of Dock to High Water: 2.2 m (7 ft, 3 in) Top of Dock to 0.0 Tide: 7.08 m (23 ft, 3 in)) Length of Berth: 619 m (2030 ft) Distance Between Bollards: 18.29 m (60 ft) Front Crane Rail to Dock Fence: 2.13 m (7 ft)

Standard Gate Hours: Day Schedule: Monday – Friday: 08:00 - 15:59 Night Schedule: Monday – Friday: 17:00 - 23:59

GCT VANTERM

Contact Chris Reyburn, Mgr, Operations Phone:+1 (604) 267-5300 [email protected] Shakil Karmali, Mgr, Operations Phone:+1 (604) 267-5378 [email protected]

Website: http://globalterminalscanada.com/gct-vanterm/


Container Yard Details Container Yard (CY) Area : 251 hectares (62 acres) Height & Row Length of Stack: 5 high, 7 wide Chassis Capacity: N/A Reefer Points & Voltage/Phase: 1020 points / 440 volts



http://globalterminalscanada.com/gct-vanterm/




Terminal Data: Terminal Area: 63 hectares (154 acres) TEUs Capacity : 185 000 Length of Quay: N/A Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: On dock Intermodal Tracks: 10 000 feet

Berth Facilities: Water Depth (Low Tide): 11.7 m Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: N/A Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A

Container Yard Details Container Yard (CY) Area : 30,654 square m Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: N/A

Standard Gate Hours: Day Schedule: Monday – Friday: 08:00 to 16:00 Closed Saturday, Sunday, and Holidays

FRASER SURREY DOCKS

Contact David Martin Director, Operations Phone: (604) 581-2233 x7026 FAX: (604) 495-1195 Container Export Traffic Phone: (604) 581-2233 Ext 7079 Email: [email protected] Website : http://www.fsd.bc.ca/


https://www.facebook.com/

Terminal Data: Terminal Area: 28 hectares (72 acres) Length of Quay: 647 m (2123 ft) Berth Priority: N/A Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: N/A

Berth Facilities: Water Depth (Low Tide): 15 m (50 ft) Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 647 m (2123 ft) Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A

Standard Gate Hours: Monday – Friday: 08:00 – 23:59 Closed Sunday

CENTERM

Contact Brendon Hull Terminal Mgr Phone : +1 (604)-252-2515 [email protected] Kelly Greene General Cargo Phone : +1 (604)-252-2502 [email protected]

Website: https://www.dpworld.ca/


Container Yard Details Container Yard (CY) Area : N/A Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: N/A



https://www.dpworld.ca/

Terminal Data: Terminal Area: 24 hectares (59 acres) Length of Quay: 800 m (2625 ft) TEUs Capacity : 850,000 Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: 7 working (18,000 ft)6 storage (20,000 ft)

Berth Facilities: Water Depth (Low Tide): 17 m (55.8 ft) Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 360 m (1180 ft) Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A

Standard Gate Hours: Monday – Friday: 08:00 – 23:59 Closed Sunday

FAIRVIEW

Contact Kurt Slocombe Terminal Mgr Phone : +1 (250)-624-2124 2104 [email protected]

Website: https://www.dpworld.ca/


Container Yard Details Container Yard (CY) Area : N/A Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: 72


https://www.dpworld.ca/

Terminal Data: Terminal Area: 24 hectares (60 acres) Length of Quay: N/A Teu Capacity: 150 00 Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: N/A

Berth Facilities: Water Depth (Low Tide): N/A Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: N/A Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A

Standard Gate Hours: Hours of Operations 07:00-15:00 15:00-23:00 23:00-07:00

RACINE

Contact: Information sur les conteneurs: (514) 257-3060 [email protected] Daniel Tremblay, VP operations Phone :(514)257-3081 [email protected] SECTION 62: (514) 257-3040

Website: https://www.mtrtml.com/login.php






https://www.mtrtml.com/login.php

Terminal Data: Terminal Area: 30 hectares (74 acres) Length of Quay: 1045 meters (3428 feet) Teu Capacity: 750,000 Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: 2438 meters (8000 feet)

Berth Facilities: Water Depth (Low Tide): 15 m Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 190m|333m Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A

Standard Gate Hours:

HALTERM

Contact: Kim Holtermand, CEO/ COO [email protected] Ron Twohig, Mgr, operation [email protected]

Website: www.halterm.com






http://www.halterm.com/

Terminal Data: Terminal Area: 15 hectare (37.5 acres) Length of Quay: N/A Berth Priority: N/A Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: N/A

Berth Facilities: Water Depth (Low Tide): 10m-12,2m (33 to 40f) Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 291m (954ft)-369m(1210f) Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A

Standard Gate Hours:

ST JOHN

Contact

Website: http://web.dpworld.com/


Container Yard Details Container Yard (CY) Area : 12.6 hectare (31.3 a) Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: N/A

http://web.dpworld.com/

INTERMODAL


DESIGNING AND DEPLOYING WORLDWIDE

INLAND SOLUTION

YOUR WORLDWIDE EXPERT FOR DOOR-TO-DOOR SOLUTIONS

In addition to its maritime offer, CMA CGM provides its customers with a

comprehensive DOOR-TO-DOOR service for seamless continental connections

with rail, road or barges’ 1st class vendors to offer you a safe multi-modal solution

up to the very last miles.

ONE-STOP SHOP FOR TAILOR-MADE SOLUTIONS

Everywhere in the world, in all CMA CGM Offices, our teams are available to

provide you with the intermodal solutions best suited to meet your specific

requirements; including the organized pick-up and delivery of cargo, minimized

delays, optimized safety and security of transport conditions.

ECO-LOGIC SOLUTIONS

With optimized intermodal routing and outstanding port range, you can load /

discharge your cargo closer to the point of origin / destination – minimizing the

length of the landside transport leg : as a result, using our services not only saves

you time and money; it also reduces your business’s carbon footprint.

From every origin to every final destination around the globe, our offer doesn’t begin

and end at the port


https://www.google.ca/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwiRzuGauPTbAhWwq1kKHU1JAAoQjRx6BAgBEAU&url=https://www.cma-cgm.com/media/magazine-article/20/a-group-at-the-heart-of-africa&psig=AOvVaw3ekfA3bsX27WlW32ZUPbpI&ust=1530209353352572

RAIL TERMINAL STORAGE F/T

DEMURRAGE F/T

DETENTION F/T

48 HRS

4 DAYS

5 DAYS


DEMURRAGE F/T

DETENTION F/T

48 HRS

4 DAYS

5 DAYS


DEMURRAGE F/T

DETENTION F/T

48 HRS

4 DAYS

5 DAYS


DEMURRAGE F/T

DETENTION F/T

48 HRS

4 DAYS

5 DAYS


DEMURRAGE F/T

DETENTION F/T

48 HRS

4 DAYS

5 DAYS


DEMURRAGE F/T

DETENTION F/T

24 HRS

4 DAYS

5 DAYS


DEMURRAGE F/T

DETENTION F/T

48 HRS

4 DAYS

5 DAYS

PRINCE RUPERT

VANCOUVER

PRINCE GEORGE EDMONTON

SASKATOON

CALGARY WINNIPEG

TORONTO

MONTREAL HALIFAX

NEW YORK CITY

PHILADELPHIA

LEGEND

CN RAIL

CSX RAIL

Calgary Edmonton Montreal Saskatoon Toronto Vancouver Winnipeg

Halifax 6 6 1 6 2 5

Montreal 3 3 5 1 4 3

Vancouver 4 4 8 6 7 7

Prince Rupert 3 2 5 6

IMPORT RAIL TRANSIT TIMES (from departure at port until ramp arrival)

DESTINATION

ORIG

IN

Free times indicated are for standard dry containers.


PRINCE RUPERT

VANCOUVER

PRINCE GEORGE EDMONTON

SASKATOON

CALGARY WINNIPEG

TORONTO

MONTREAL HALIFAX

NEW YORK CITY

PHILADELPHIA

COMPETITIVE STRENGTHS

• Rail service for temperature controlled cargo only

available out of Montreal, Toronto, Winnipeg and

Calgary

• Earliest Receiving Dates (ERD) and ramp cutoffs

are published by CN at www.cn.ca

• Ramp cutoffs at Toronto and Montreal for New

York, New Jersey and Philadelphia are 5 working

days prior to the port cutoff

• All-motor service available for line-haul moves to

New York, Philadelphia and Montreal

LEGEND

CN RAIL

CSX RAIL

Halifax Montreal Vancouver

Prince

Rupert

Toronto 2 1 7 6

Montreal 2 8 7

Winnipeg 6 5 5 5

Calgary 8 7 6 5

Edmonton 7 6 5 3

Saskatoon 9 8 6 4

Pr. George 5

Vancouver 8 7

EXPORT RAIL TRANSIT TIMES (ramp departure until port cutoff)

ORIG

IN

PORT OF LOADING


INTERMODAL MAP ↖ Table Of Contents

Classes : 18,000 TEU 16,000 TEU 13,800 TEU 12,500 TEU 11,400 TEU 9,400 TEU 8,500 TEU 6,600 TEU 5,700 TEU 5,100 TEU 4,400 TEU 3,600 TEU 2,200 TEU 1,700 TEU

Vessel Classes


↖ Table Of Contents ↖ Vessel Classes

*

*

* Indication only – this may vary depending on reefer container design

4 lashing points

• Volume is almost similar to that of a dry 40’ (40ST)

• Preferred Origin :

Asia: China, Japan, Hong-Kong, South-Korea, Indonesia, Philippines, Taiwan, Malaysia, Europe: Belgium, France, Netherlands, Poland, United Kingdom, Scandinavia Africa: Ivory Coast, Benin Middle East: UAE

• Specific pricing conditions • In any case, do not hesitate to

check with Reefer Department

• hazardous • scrap • damaging cargo


CMA CGM

VALUE ADDED SERVICES


At CMA CGM, we are dedicated at your business development and

your specific needs.

This is why we want to develop new services that will help you

optimize and simplify your supply chain management and expand

your business

EXPANSION

AS MANY SOLUTIONS AS THERE ARE CUSTOMERS

↖ Table Of Contents ↖ Value added services

OUR VALUE ADDED SERVICES OFFER IS STRUCTURED AROUND TWO PRODUCT RANGES

SERENITY Benefit from Serenity by being sure that they will be able to easily manage the transit details, that their cargo will

be there on time, is covered in case of any unexpected events or protected from damage or theft

EXPAND Develop business opportunities, shorten time to market, grow into new markets

and/or increase cash flow and productivity

Container

preparation &

special equipment

Customs

Management

Cargo Value -

Serenity Reefer special

services

Inland services End to end supply chain

services

TRAXENS –

Smart Containers

Digital and

eCommerce


↖ Value added services

CARGO VALUE SERENITY


CARING BEYOND SHIPPING

WITH CARGO VALUE SERENITY WITH STANDARD B/L

Cargo Value Serenity

specific terms & conditions

Standards terms & conditions

defined by international

regulations

Shipment from

Shanghai to Luanda

Hurricane on the way. The cargo is damaged.

Shipment from

Shanghai to Luanda

Hurricane on the way. The cargo is damaged.

FOCUS ON YOUR BUSINESS,

WE TAKE CARE OF YOUR CARGO By choosing CMA CGM CARGO VALUE SERENITY, we make sure you will not lose

time or money in looking after a long legal dispute and lots of administrative

processes in case of damage or loss of your goods.

SAVE TIME AND MONEY Forget about the surveyors, the administrative formalities, the endless legal

dispute with the carrier, the unpleasant discussion with your bank, the negative

commercial impacts.

GET STARTED,

ASK FOR CARGO VALUE SERENITY • 49 USD/Ctr to secure your cargo value up to 25 000 USD/Ctr

• 99 USD/Ctr to secure your cargo value up to 50 000 USD/Ctr

• 199 USD/Ctr to secure your cargo value up to 100 000 USD/Ctr

• Personalized option:

***Terms & Conditions*** ↖ Table Of Contents ↖ Value added services

http://www.cma-cgm.com/static/Communication/Attachments/Cargo value serenity - TC English - 20180608.pdf

CONTAINER PREPARATION & SPECIAL EQUIPMENT

> Garment On Hanger


GARMENT ON HANGER: THE FASHIONABLE CONTAINER CMA CGM GOH container fleet is dedicated to retail customer willing to transport all kind of garments in safer, cheaper and easier way compared to standard packing in dry container.

Benefits of garment container are numerous:

> GOH equipment protect sensitive garment such as suits, silk or leather for example: safer than standard packing

> Reduce packing/unpacking process : time cost

savings at origin and destination

> Reduce cost of ironing at destination

> Reduce handling cost and labor


Double bar containers Single bar containers Strings / Straps

Heavy garments, low creasing

potential

• Technical standards

String

20’ = 220 pieces // 40’= 440

pieces

300 kgs max pay load per bar Strap

20’= 165 pieces// 40’= 330

pieces

500 kgs Max pay load per bar

High creasing potential, fragile

garments

• Technical standards

2 tiers cross bar per container

20’ = 11 Bars per tier

40’ = 22 bar per tier

Max payload per bar : 150 kg


REEFER SPECIAL SERVICES > Atmosphere Control > Reefer Pharma


CONTROLLED ATMOSPHERE TECHNOLOGY CONTROLS THE WAY YOUR FRUIT CARGO BREATHES AND INCREASES SHELF-LIFE

Controlled Atmosphere technology controls the way your fruit cargo breathes and maintains cargo optimum quality during Transport • The atmosphere control system controls the atmosphere inside a

container • It offers enhanced functionality to help slow down the ripening process

of fruits and vegetables by removing ethylene

Controlled Atmosphere allows extended time for distribution at destination, and reaching markets with longer transit times • By maintaining an uninterrupted, controlled atmosphere and

refrigerated environment, shelf life of fruits can now be extended

• Delivery to remote markets exploring new destinations


MODIFIED ATMOSPHERE (MA) AND CONTROLLED ATMOSPHERE (CA): TWO SOLUTIONS AVAILABLE DEPENDING ON YOUR CARGO NEEDS

• Controlled Atmosphere is the possibility to manage

independently the CO2 and the O2 inside the container with a

different value and not in balance (Oxygen Nitrogen and CO2)

“Controlled Atmosphere” a technology able to monitor CO2 and O2 in addition to humidity, ventilation and temperature

“Modified Atmosphere” a technology able to monitor CO2 in addition to humidity, ventilation and temperature

• Modified Atmosphere (MA) is the possibility to manage only one Gas (CO2); the oxygen will be in balance. The total of CO2 + O2 will be at 21 %.

• Technologies available: XtendFresh and Smartcare

(Starcool CA)

• Technologies available: Liventus, Maxtend, Purfresh, Afam+

Respiration Ripening Decay

Ambient Air

O2 (21%) Pathogens

(fungi, moulds)

H2O (Dehydration)

Heat Ethylene

CO2


PHARMA SOLUTIONS BY SEA

A DEDICATED TRANSPORT PROCEDURE FOR PHARMA PRODUCT INSURING CARGO CARE AND RISK CONTROL

• Maritime reefer freight is cheaper than air freight

for the transport of sensitive pharma products

• Risk assessment and cargo damage prevention

before transport

• Dedicated procedure for pharmaceuticals Good

Distribution Practice requirements


Operational focus with training of our agency

network handling pharma shipment (Port of

Loading, Transhipment, etc)

Risk assessment prior to commercial offer (POL /

POD, number of transshipments, hazardous goods,

safe temperature range, cargo value etc.)

Special Pre-Trip Inspection (PTI) in place depots in

all DRY involved (Reefer, units, CLEAN, ODOUR

FREE, age limit max 7 years, Keyboard locked)

A PACKAGED PRODUCT INSURING SAFE TRANSPORT OF YOUR CARGO

Temperature recording data for the trip available

on demand

Dedicated team in headquarter Reefer department

– well trained staff (commercial team, technical

support, equipment management desk, customer

service)

High value and Sensitive cargo procedure (SCC –

sensitive cargo contribution)


CUSTOMS MANAGEMENT


> Cost to procure efficiency

> Tax avoidance

> Cash flow impact management

> Inward processing

> Performance audit

> Documentation

> Classification

> Quality certification

Standard:

> Documentary validation

> Customs procedure validation

> Right and taxes advance

> Fiscal representation

Specialty expertise:

> Agri-food industry

> Pharmaceutical

> Sensitive cargo

PDD

> Possible from 2 units (warehousing,

factory) for a same company

PDU

> Clearance procedure with a single address

quickly available within one hour for industrial

key players

CUSTOMS MANAGEMENT: CMA CGM has developed a high level of expertise to guide and support its customers in their international trade activities, to reduce cost to procure, cash flow impacts and risks.


DIGITAL & E-COMMERCE


EBUSINESS: CARRYING YOUR EXPECTATIONS

Our eBusiness platform offers you an integrated business management solution, covering all aspects of the transport cycle

MAKING SHIPPING SIMPLE All the information you need just a click away with intuitive tools to help you to

manage your business

SAVE TIME ON YOUR SUPPLY CHAIN Quick and 24 / 7 accessibility to your information is the key to your success:

use templates to gain time, and see and print your documents right away!

A CUSTOMIZABLE TOOL TO MEET YOUR NEEDS You are the captain of your views, dashboards and alerts and can set the

parameters as you need!

OUR EXPERTISE As the 3rd global carrier we draw the benefits of our teams and network to

innovate constantly to push quality and customers’ requirements forward. Our

products are created to improve your productivity.


PRE-BOOKING

Check our schedules online and get a tariff from

point to point.

• 24/7 availability, allowing you to plan and ease

your transport logistics.

SHIPMENT EXECUTION Place easily your bookings & shipping instructions

or submit your VGM declarations on our

eBusiness Platform.

• With our intuitive tools, we guarantee fast

treatment and better quality of information

increasing productivity

DOCUMENT MANAGEMENT Check and track needed documents in your

secured dashboard:

VISIBILIITY

Keep in touch with your box on your desktop or mobile

phone anytime.

• Take control of dashboards and personalize your

notifications to get real-time alerts on your shipments.

CUSTOMER SERVICE • Benefit from our eCustomer assistance 24 / 7 to

provide direct solutions in less than 24 hours.

• One single entry point:

[email protected]

ACCESSIBILITY

• Our philosophy is to remain close to our customers:

our platform and assistance are available in 5

languages (English, French, Chinese, Spanish,

Portuguese)

• The website is optimized for compatibility with any

device so users will have a smooth experience

whether using a PC, tablet or phone.

• Booking, Loading & Release Confirmations

• BL Draft, Seawaybill, Non-negociable and

Original BL: correct and approve your drafts

online, upload and print them faster

• Arrival Notice and Delivery Order

• Invoice ↖ Table Of Contents ↖ Value added services














TRAXENS – Smart Containers


WHAT IS A SMART CONTAINER, POWERED BY TRAXENS?

• Standard containers equipped with a ground-breaking device designed by our partner TRAXƎNS®

• This high-tech equipment generates near-real time information, 24/7 and even during inland transportation

to track a wide range of data:

Coming in July 2018

Remote sensors can also be

added in the container for

cargo information

Cargo temp Humidity

Position Movement Door opening Shocks External temp


Operate exception management and action emergency sourcing plans…

SMART CONTAINER HAVE BEEN IMAGINED TO HELP YOU ENHANCE AND YOUR SUPPLY CHAIN

… tackle operational improvements and cost reduction


↖ Value added services

FLEXIBILITY OF DATA AVAILABILITY TO ANSWER CUSTOMER’S SPECIFICITIES

DATA AVAILABILITY DIRECTLY INTO YOUR CORPORATE

INFORMATION SYSTEM

DATA AVAILABILITY THROUGH TRAXENS HUB

All raw data generated by your smart containers can

be accessed by your ERP or TMS

State of the art Hub Alert customization potential

Data contextualization with carrier’s data.

No restriction on number of users


SMART CONTAINER OFFER

100€ PER

CONTAINER

ALL INCLUDED

150+ Containers | 3 to 6 months | Limited number of origins/destinations


List of already available ports of

origins is growing rapidly.

Additional ports can be added on

demand within a 1-month period.

List as of March2018

In progress

SMART CONTAINER ARE AVAILABLE FROM MANY ORIGINS… TO ANY DESTINATION IN THE WORLD WITH CMA CGM


END TO END SUPPLY CHAIN SERVICES Provided by CMA CGM Log


Every logistics challenge has a tailor-made solution

Customs Brokerage


Our Focus:

Customs Brokerage – All Modes of Transport


Customs Management – Canadian Customs Brokerage

CMA CGM LOG has developed a high level of expertise to guide and support its customers in their customs

clearance needs, to reduce compliance issues and to streamline the movement of their cargo.

> Importing requirements

> Business number application and IOR

Registration with CRA

> Identify goods being imported

> HS classification support and guidance

> Determine VFD and valuation

methods required for

customs clearance

> Documentation

Standard:

> Documentation validation for release

> B3 processing

> Tracking and Tracing

> Post clearance support and follow

Specialized expertise:

> All OGD declarations

> Perishable & time sensitive cargo

> Hand-Carry processing

> B3 audit prior to accounting.

> Post audit review

> B2’s, duty drawbacks

> FTA and

Certificate of Origin support

> Corrections and record keeping

requirements

> AMPS and Customs

Legislation

Consulting

Services Customs Clearance and

Entry Processing Trade Compliance

Support


Contact:

CMA CGM Logistics Canada Inc.

5915 Airport Road, Suite #820

Mississauga, Ontario, L4V 1T1

Ph: 905-362-2272

Fax: 905-362-2273

Michael Bressi - Manager, Customs Brokerage

Email: [email protected]

Lauren Fortich - Senior Executive, Customs

Email: [email protected] ↖ Table Of Contents ↖ Value added services







CUSTOMER GUIDE


Export Bookings

Export bookings :

• The fastest and most convenient way to place booking Online via our website www.cma-cgm.com • We also accept bookings through other Ecommerce Platforms.

Equipment release :

• Please note that equipment is not released automatically. Please contact our equipment release team via email [email protected] for regular container and CDA Reefer Releases [email protected] for reefer containers to confirm equipment availability and the release depot. The same procedure applies if you are planning to street-turn import equipment.

Port cutoffs and documentation cutoffs : • ERD and cutoffs are indicated at your booking confirmation. However may be subject to change. Please

verify at the websites of our terminal operator.


http://www.cma-cgm.com/









Export Bookings – Bill of lading instructions

Bill of Lading instructions :

• Online via our website www.cma-cgm.com • We also accept B/L instruction sent through other Ecommerce platform.

B/L instruction via e-mail • Please send all B/L instructions as a PDF-file or WORD-file attachment to

[email protected]

B/L correction and amendments • Please send all requests for B/L corrections and amendments to ssc.cadocumentation@cma-

cgm.com

VGM weight submissions • https://www.cma-cgm.com/help/tutorials











https://www.cma-cgm.com/help/tutorials



Export Bookings

B/L releases : • Please send requests for releases of B/Ls and Sea Waybills to [email protected]

Diversions and changes of destination • For changes of destination and other instructions concerning your cargo after departure please

contact our customer service teams at [email protected] or [email protected] or [email protected]

Local fees & charges • For a detailed list of our services fees and charges please refer to http://www.cma-

cgm.com/local/canada/tariffs-local-charges














http://www.cma-cgm.com/local/canada/tariffs-local-charges







Useful Links & Contacts

Free times for demurrage and detention • Free times and per-diem amounts for demurrage and detention are published at our website at :

http://www.cma-cgm.com/static/CA/attachments/26-2017%20Revised%20D-D%20rules%20Canada%20w.e.f%20-%2002-05-2017%20-%2002-05-2017.pdf Unless otherwise agreed these published tariff terms are applicable. Any request for extra free time must be approved prior to booking.

Cargo tracking is available online at • http://www.cma-cgm.com/ebusiness/tracking

Our track-and-trace app for mobile devices is also available at the App store and at Google Play

Weight limits • Our Canadian weight limitations and overweight charges are posted at our local website at

http://www.cma-cgm.com/static/CA/attachments/02-2017%20Canada%20Intermodal%20-%20Weight%20Limits%20and%20Overweight%20Surcharges%202017%20-%20Word%20Doc%20-%2006-01-2017.pdf


http://www.cma-cgm.com/static/CA/attachments/26-2017 Revised D-D rules Canada w.e.f - 02-05-2017 - 02-05-2017.pdf



















http://www.cma-cgm.com/ebusiness/tracking



http://www.cma-cgm.com/static/CA/attachments/02-2017 Canada Intermodal - Weight Limits and Overweight Surcharges 2017 - Word Doc - 06-01-2017.pdf
















Useful Links & Contacts

Cargo claims for damaged or missing cargo • Please contact our risk management for any question related to cargo loss or damage :

[email protected] or phone +1(514)908-7851

Customer advisories and newsletters • You can subscribe to receive our corporate news at http://www.cma-cgm.com/news/subscribe

Credit applications

• https://www.cma-cgm.com/static/eCommerce/Attachments/CMA%20CGM%20group%20Standard%20Credit%20Agreement%20page%2019032014.pdf

Freight disputes • [email protected]

Demurrage & Detention inquiries and disputes

• [email protected]







http://www.cma-cgm.com/news/subscribe



https://www.cma-cgm.com/static/eCommerce/Attachments/CMA CGM group Standard Credit Agreement page 19032014.pdf












CMA CGM CANADA CGM...CMA CGM has grown its business in Canada faster than the market 2017 figures,...

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