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    Cybernetic Transportation Systems for the Cities of Tomorrow

    Analysis of Potentials and Limitations

    of Cybernetic Transport SystemsCombined Deliverable for D1.1 - System Operating

    Scenarios and D1.3 - Barriers to Deployment

    Deliverable Type: ReportNumber: D1.1/ D1.3

    Nature: Final Version

    Contractual Date of Delivery: 15/01/2003Actual Date of Delivery: 01/02/2003

    WP: WP1 - User NeedsTask: T1.1 - System Operating Scenarios

    T1.3 - Barriers to Deployment

    Name of Responsible: Mike McDonald,Tom Vge

    Name of the Institute: TRG

    Address: University of SouthamptonHighfield Southampton

    SO17 1BJ United Kingdom

    [email protected]@soton.ac.uk

    Abstract:

    This report investigates the potentials and limitations of cybernetic transport systems (CTS) inview of operating scenarios and barriers to deployment of CTS. An analysis framework wasdeveloped to establish the user groups involved and the possible application areas. A first stepof the analysis process was a background literature review on CTS-related existing innovative

    transport systems and their implications for the implementation of CTS. The main analysisactivities were experience reports from project partners providing CTS technology or working onthe planning process for the CyberMove test-sites and feasibility-studies, focusing on theexperiences with securing funding for applications, obtaining the permission for the operationand the general interaction with decision-makers and results of theoretical studies,demonstration, system experimentations and real-size applications. In addition a number ofstructured interviews were carried out, in order to obtain responses from potential decision-makers and system operators of possible future CTS applications for who, in contrast to theexperience reports, the CTS concept is mainly a theoretical subject.

    Keyword List:

    UserNeeds,OperatingScenarios,BarrierstoDeployment,CyberneticTransportSystems(CTS)

    Analysis of Potentials and Limitations of Cybernetic Transport Systems

    D1.1 - System Operating Scenarios and D1.3 - Barriers to Deployment

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    INFORMATION ON THE COMBINED DELIVERABLE D1.1/ D1.3:

    Report Co-ordinator:

    TRG, UK

    Contributions from:

    CRF, ItalyDITS, ItalyFROG, the Netherlands

    GEA, SwitzerlandINRIA, FranceIPN, PortugalRUF, DenmarkROBO, FranceSSA, SwitzerlandTNO, the NetherlandsUB, UK

    Analysis of Potentials and Limitations of Cybernetic Transport Systems

    D1.1 - System Operating Scenarios and D1.3 - Barriers to Deployment I

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    EXECUTIVE SUMMARY

    This report investigates the potentials and limitations of cybernetic transport systems (CTS). An

    analysis framework was developed to establish the potential CTS user groups and application

    areas. Based on this framework various analysis activities were carried out, including a

    background literature review, experience reports from partners providing CTS technology or

    working on the planning process for the CyberMove test-sites and feasibility-studies and

    structured interviews with operators and decision-makers.

    The literature review was carried out to cover literature on CTS-related existing transportsystems in view of the potentials and limitations of innovative technologies, obtaining details on

    system operating scenarios and barriers to deployment. The reviewed systems include car-

    sharing, taxi-related systems, demand-responsive transport and automated highway systems.

    The implications of the experiences with these systems for the implementation of CTS will then

    consequently be analysed.

    The experience reports build on the high level of experience partners within the CyberMove

    project already have, either through studying their own CTS technology in theoretical studies,

    demonstrations, on test-tracks or in operative applications or through working on the planning

    process for the CyberMove test-sites and feasibility-studies. This activity will focus on the

    experiences with securing funding for applications, obtaining permission for the operation and

    the general interaction with decision-makers.

    The structured interviews were carried out in addition to the main analysis activity, the

    experience reports for systems and sites, in order to obtain responses from potential decision-

    makers and system operators of future CTS applications. The recruitment of the interviewees

    was based on the analysis framework for CTS user groups. In contrast to the experience

    reports, the CTS technology concept was only a theoretical matter for the interviewees, as they

    have not been involved in any CTS studies.

    Analysis of Potentials and Limitations of Cybernetic Transport Systems

    D1.1 - System Operating Scenarios and D1.3 - Barriers to Deployment II

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    Cybernetic Transportation Systems for the Cities of Tomorrow

    The main results of the literature review included the need for clearly defining the objectives of a

    planned system and successfully communicating them to the public; not to try to implement a

    big number of innovations in a single trial and at an early stage of the development process; to

    carefully assess the technological and economic feasibility in advance; the requirements for

    large incentives and very clear benefits to overcome the barrier to deployment, which is posed

    by the strong private car dependency in our society.

    The main differences between the reviewed systems are in regard to the infrastructure, dual-

    mode systems, concepts requiring a dedicated infrastructure and systems using the road

    network. The vehicles differ in size from individual to group transport, but not providing mass

    transport. Advantages include low infrastructure and implementation costs and increased

    convenience. Possible application areas are feeder to public transport, transport in historic citycentres or on private sites. Various studies have been carried out to prove the potentials of

    these systems.

    In most proposed sites the use of fully automated shuttles is planned with the exception of a

    semi-automated system and a platooning system. The anticipated advantages of the systems

    include increased network and/ or link capacity, higher convenience for end-user and lower

    implementation and operating costs. At this early stage of the planning process the funding still

    remains a problem for all sites due to the (real and perceived by the decision-makers) risk of

    implementing an innovative technology like CTS.

    The interviewees envisaged various potentials for different application areas and having the

    potential to alleviate some of the current transport-related problems. Disadvantages of CTS

    included end-user familiarity with conventional systems, legal/ certification issues and

    scepticism about operation in shared environments. Potential barriers to the deployment of CTS

    were mainly different organisational difficulties. To ensure a successful implementation of CTS,

    a staged introduction and education of the market is important.

    Analysis of Potentials and Limitations of Cybernetic Transport Systems

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    TABLE OF CONTENTS

    1Introduction..............................................................................................................................11.1BACKGROUND...........................................................................................................................................1

    1.2 OBJECTIVES.............................................................................................................................................3

    1.3 METHODOLOGY........................................................................................................................................4

    2 Analysis Framework...............................................................................................................52.1 USERGROUPS.........................................................................................................................................5

    2.2 SITE CHARACTERISTICS.............................................................................................................................6

    2.3 ANALYSIS ACTIVITIES...............................................................................................................................8

    3 Literature Review....................................................................................................................93.1 INTRODUCTIONTO LITERATURE REVIEW......................................................................................................9

    3.2 EXPERIENCESWITH CTS-RELATED SYSTEMS..............................................................................................10

    3.2.1 Car-Sharing/ Car-Pooling.........................................................................................................10

    3.2.2 Taxi and Related Concepts........................................................................................................16

    3.2.3 Demand-Responsive Transport..................................................................................................19

    3.2.4Automated Highway Systems......................................................................................................25

    3.3CONCLUSIONOF LITERATURE REVIEW........................................................................................................30

    4Experience Reports...............................................................................................................324.1INTRODUCTIONTO EXPERIENCE REPORTS....................................................................................................32

    4.1.1Approach to Experience Report Activities...................................................................................32

    4.1.2Planning of Experience Report Activities....................................................................................33

    4.1.3 Analysis Procedure for Experience Reports...............................................................................34

    4.2RESULTSOF EXPERIENCE REPORTSFOREXISTING SYSTEMS...........................................................................35

    4.2.1General System Description.......................................................................................................35

    4.2.2Description of Studies.................................................................................................................37

    4.2.3Operating Systems......................................................................................................................39

    4.3RESULTSOF EXPERIENCE REPORTSFORTEST SITES.....................................................................................41

    4.3.1Site Description..........................................................................................................................41

    4.3.2System Description.....................................................................................................................43

    4.3.3Planning Process........................................................................................................................45

    4.4CONCLUSIONTO EXPERIENCE REPORTS.......................................................................................................47

    5Structured Interviews............................................................................................................485.1INTRODUCTIONTO STRUCTURED INTERVIEWS...............................................................................................48

    5.1.1Approach to Structured Interview Activities................................................................................485.1.2Planning of Structured Interview Activities.................................................................................49

    Analysis of Potentials and Limitations of Cybernetic Transport Systems

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    5.1.3Analysis Procedure and Activities...............................................................................................51

    5.2RESULTSOF STRUCTURED INTERVIEWS.......................................................................................................52

    5.2.1System Potentials........................................................................................................................52

    5.2.2System Limitations......................................................................................................................54

    5.2.3Deployment Path........................................................................................................................55

    5.3CONCLUSIONOF STRUCTURED INTERVIEWS..................................................................................................56

    6Conclusion.............................................................................................................................57General.....................................................................................................................................57Information...............................................................................................................................57Annex A: Summary of Literature Review on Innovative Systems.......................................63Annex B: Summary of Experience Reports for Existing Systems.......................................71Annex C: Summary of Experience Reports for Test Sites....................................................77Annex D: Summary of Structured Interview Results by Partner..........................................84

    List of Acronyms.....................................................................................................................89Bibliography and References.................................................................................................90

    Analysis of Potentials and Limitations of Cybernetic Transport Systems

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    LIST OF FIGURES

    Fig. 1: CTS User Groups Relevant for Analysis......................................................................5Fig. 2: General Site Characteristics for CTS............................................................................6Fig. 3: General Operating Conditions for CTS.........................................................................7Fig. 4: Demand Characteristics of Carsharing......................................................................14Fig. 5: Carsharing User Characteristics.................................................................................14Fig. 6: User Satisfaction Criteria for Taxis.............................................................................18Fig. 7: Structure for Experience Reports for Systems..........................................................34Fig. 8: Structure for Experience Reports for Sites................................................................34Fig. 9: Topic Checklist for Structured Interviews..................................................................49Fig. 10: User Groups to be covered by Structured Interviews.............................................50Fig. 11: Analysis Framework for Structured Interview Results............................................51

    Fig. 12: Structured Interviews by User Group and Country.................................................51Fig. 13: Summary of Results from the Literature Review.....................................................57Fig. 14: Summary of Results from the Experience Reports for Systems............................58Fig. 15: Summary of Results from the Experience Reports for Sites..................................59Fig. 16: Summary of Results from the Structured Interviews..............................................60

    Fig. A1: Summary of Literature Review Examples (Car Sharing Elettra Park)............64

    Fig. A2: Summary of Literature Review Examples (Car Sharing CarLink)..................65

    Fig. A3: Summary of Literature Review Examples (Car Sharing Witkar).....................66

    Fig. A4: Summary of Literature Review Examples (Car Sharing CityCar)...................67

    Fig. A5: Summary of Literature Review Examples (Car Sharing Praxitele).................68

    Fig. A6: Summary of Literature Review Examples (Car Sharing Liselec)....................69

    Fig. A7: Summary of Literature Review Examples (Taxi Concepts Le Touc)..............70Fig. B1: Summary of Experience Reports Systems (FROG).............................................72Fig. B2: Summary of Experience Reports Systems (ROBO).............................................73Fig. B3: Summary of Experience Reports Systems (RUF)................................................74Fig. B4: Summary of Experience Reports Systems (SERPENTINE).................................75Fig. B5: Summary of Experience Reports Systems (ULTra).............................................76Fig. C1: Summary of Experience Reports - Sites (Coimbra Sites A and B).......................78Fig. C2: Summary of Experience Reports - Sites (Antibes).................................................79Fig. C3: Summary of Experience Reports - Sites (Lausanne-Crissier)...............................80Fig. C4: Summary of Experience Reports - Sites (Nancy)...................................................81Fig. C5: Summary of Experience Reports - Sites (Rome City-Centre)................................82Fig. C6: Summary of Experience Reports - Sites (Rome Exhibition)..................................83

    Fig. D1: Summary of Structured Interviews (CRF, Italy Public Transport Operator).....85Fig. D2: Summary of Structured Interviews (CRF, Italy Car-Sharing Provider)....... .... ..86

    Fig. D3: Summary of Structured Interviews (ROBO, France Local Authority)...............87

    Fig. D4: Summary of Structured Interviews (TRG, UK Local Authority).........................88

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    1 INTRODUCTION

    1.1 Background

    In the following an introduction to the CyberCars and CyberMove projects, a definition of the

    cybercars transport system and remarks on the co-ordination process of projects aims/

    objectives and activities will be given.

    The CyberMove and CyberCars Projects:

    Themain objective of both the CyberMove and CyberCars projects is to accelerate the

    development and implementation of cybernetic transport systems (CTS) for movement of

    people and goods. These systems aim at improving the mobility, while reducing negative

    effects of the private car use in cities, by complementing mass transit systems and hence

    offering a real alternative with better convenience and efficiency than the private car in

    the cities. The CyberMove project is funded through the EESD-Programme and started

    in December 2001. The CyberCars project is funded through the IST-Programme and

    started in August 2001. Both projects are funded for three years.

    The CyberMove project focuses on bringing together key European actors of this field, in

    order to test and exchange best practices, share some of the development work andmake faster progress in the experiments. Several cities throughout Europe will

    collaborate with the partners in the Project, studying the potentiality to run such systems,

    providing their specific constraints and accepting to do some preliminary tests of

    technologies and demonstrations. Co-operative work with selected cities will lead to

    conceptual design of systems for specific sites, optimised with regard to mobility, energy,

    environment, safety and will lead to the evaluation of these designs.

    The CyberCars project focuses on the testing, analysis and improvement of existingtechniques, which are starting to appear on the market. In particular, technical

    improvements are expected for the vehicles on guidance, collision avoidance, platooning

    and vehicle control systems. For the infrastructure, technical improvements are also

    expected on the system management, human-machine interfaces, remote operation and

    energy management. Existing systems will then be tested on private grounds in order to

    set technical goals for the improvements expected. The technical improvements will be

    performed, tested and evaluated on the same premises.

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    The Cybercars Transport System:

    There is a distinction between the project CyberCars and the transport system called

    cybercars, which forms a basis for both, the CyberMove and the CyberCars projects. All

    partners involved developed the following cybercars system definition.

    Cybercars are road vehicles with fully automated driving capabilities. A fleet of suchvehicles forms a transportation system, for passengers or goods, on a network ofroads with on-demand and door-to-door capability. The fleet of cars is under control ofa central management system in order to meet particular demands in a particularenvironment.

    At the initial stages, cybercars are designed for short trips at low speed in an urbanenvironment or in private grounds. In the long term, cybercars could also run

    autonomously at high speed on dedicated tracks. With the development of thecybercars infrastructures, private cars with fully autonomous driving capabilities couldalso be allowed on these infrastructures while maintaining their manual mode onstandard roads.

    Cybercars are members of the general family of people movers and close to personalrapid transit but they offer the advantage of being able to run on any groundinfrastructure, which means they are cheaper and more flexible.

    Distinction between the Projects and Co-ordination of Activities:

    Both projects contain, amongst other activities, a user needs analysis, system

    certification, system testing and project/ system evaluation. For each of these activities a

    clear distinction between the work objectives has to be made, according to the different

    funding bodies of the CyberMove and CyberCars projects. Therefore activities within the

    CyberMove project focus on using CTS for specific applications in urban environments,

    whereas activities within the CyberCars project focus on understanding and obtaining

    general experience with CTS. The CyberMove work package WP1 User Needs consistsof three tasks, T1.1 System Operating Scenarios, T1.2 User Needs Analysis and T1.3

    Barriers to Deployment. Task T1.2 was carried out based on the quantitative analysis of

    an interactive Internet questionnaire (D1.2 User Needs Analysis). The tasks T1.1 and

    T1.3 were carried out together due to the overlap between these tasks and to obtain a

    wider picture for the next steps in the development and analysis process of CTS, which

    is crucial at this stage of the two projects. The work for these two tasks has been

    undertaken by using a number of different sub-activities, which are described later in the

    methodology section.

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    1.2 Objectives

    As this report on the potentials and limitations of CTS is part of the activities for work package

    WP1 User Needs, the objectives of all three tasks (T1.1 System Operating Scenarios, T1.2

    User Needs Analysis and T1.3 Barriers to Deployment) of this work package and the use of

    the results for further work will be described in the following.

    Task System Operating Scenarios:

    The work on system operating scenarios for CTS focuses on analysing potential spatial

    settings for specific CTS applications in urban areas. The objectives are to establish

    possible application areas for CTS. For each of these application areas the associated

    problems and operating conditions will be analysed.

    Task User Needs Analysis:

    The objectives are to gather information on user requirements for the use of CTS

    technology for specific concepts in spatial settings. It will allow a quantitative, statistically

    significant, detailed analysis of user needs linked with the specific concepts and spatial

    settings.

    Task Barriers to Deployment:

    The work on barriers to deployment of CTS focuses on identifying potential barriers to

    the implementation of CTS. These may, amongst others, include organisational, legal,

    spatial, technical, socio-cultural and financial barriers. The analysis also relates to

    defining the deployment path for CTS.

    The results from all three tasks of the user needs analysis will also feed in as input into further

    work packages of the CyberMove project, including the conceptual system design for the demosite and the city centre test sites and for the system evaluation, with technical assessment and

    the user acceptance as the main evaluation categories.

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    1.3 Methodology

    As mentioned above the methodology and the activities for the tasks System Operating

    Scenarios and the Barriers to Deployment as described in the objectives section will be

    combined for the analysis of potentials and limitations of CTS. Because this report is part of the

    activities for work package WP1 User Needs, the general methodology for obtaining the

    objectives will be described in the following for the two deliverables Potentials and Limitations

    of CTS and User Needs Analysis for CTS Applications.

    Deliverable Analysis ofPotentials and Limitations of CTS:

    The methodology is based on three main activities, a literature review on CTS-related

    technology and systems, experience reports for existing/ planned systems and for the

    planning process for test-sites and for feasibility studies, and interviews with potential

    CTS operators and decision-makers. The work is based on a common analysis

    framework of user groups and site classifications as developed in context of the

    CyberCars user needs analysis.

    Deliverable User Needs Analysis for CTS Applications:

    The methodology used for the user needs analysis for CTS applications is to relate

    specific potential user groups to specific concepts in their spatial settings, to learn more

    about the design of CTS, that people can imagine and to investigate the conditions under

    which people would use them. This information can differ for short and long-term

    scenario. The analysis will be carried out using an interactive internet questionnaire in

    combination with a virtual site.

    The methodology for each of the two analyses, which were only described briefly in this section,

    will be explained in more detail in the respective two deliverables, which report on the results of

    work package WP1 User Needs Analysis. The methodology and activities in context of the

    analysis of potentials and limitations of CTS (literature review, experience reports and structured

    interviews) will be further specified in the sections on the analysis framework and on the

    respective activities in this report.

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    2 ANALYSIS FRAMEWORK

    2.1 User Groups

    The analysis framework for the CTS user groups is based on the work, which was carried out in

    context of the CyberCars user needs analysis. This will ensure the comparability and wider

    transferability of the analysis results. In the context of implementing, operating and using CTS

    the following four general user groups were identified, which consecutively consist of further

    sub-groups.

    Industry: Provide the technology for CTS

    Decision-maker: Decide over implementation of CTS

    Operator: Operate/ provide services for CTS

    End-user: Use/ affected by operation of CTS

    The user group industry was not considered in the analysis framework, as the approach within

    the CyberCars and CyberMove projects is that the industry will provide CTS according to the

    established user needs. For this analysis the user group end-user will not be considered, as the

    end-users are to be covered through task 1.2, which leaves two user groups for the analysis of

    potentials and limitations of CTS, the decision-maker and the operator.

    This is the case for all public applications, but in the special case of a private application (e.g.

    airport, theme park, large business, university campus, etc.), though there is also a decision-

    making body and a system operator, they are part of the same institution. According to this the

    site classification will distinguish between public and private applications on the highest level,

    leading to the following user groups and sub-groups.

    User Group Characteristics

    Decision-maker(Public Application)

    Non-elected National LevelRegional LevelLocal Level

    Elected National LevelRegional LevelLocal Level

    Operator(Public Application)

    Public Transport OperatorGeneral Service Provider

    Decision-maker& Operator(Private Application)

    AirportTheme ParkLarge Business

    University Campus, etc.Fig. 1: CTS User Groups Relevant for Analysis

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    2.2 Site Characteristics

    The analysis framework for the site classification is also based on the work carried out for the

    CyberCars user needs analysis. As mentioned above, the site and application categories relate

    to the user groups. Therefore, according to the user groups identified, there should be a

    distinction between the following two applications.

    Public Application: Decision-maker, Operator and End-user

    Private Application: Decision-maker/ Operator combined and End-user

    Based on this separation of public and private CTS applications, the following site categories

    were defined for the CyberCars user needs analyses and for all related activities in the

    CyberCars and CyberMove projects, including this analysis of the potentials and limitations of

    CTS as part of the CyberMove user needs analysis.

    Application Area Site Characteristics User Characteristics

    Public Application Citywide General User Special User Tourists

    BusinessEtc.

    City Centre General User Special User Tourists

    BusinessEtc.

    Periphery General User Special User Business

    ShoppingEtc.

    Private Application AirportTheme ParkLarge Business

    University Campus, etc.

    Fig. 2: General Site Characteristics for CTS

    A first step in the analysis activities for the potentials and limitations of CTS was to establish in

    addition to this list of site classifications, a list of operating conditions. These two lists can then

    consecutively be used to describe existing or planned CTS application in detail and as a basis

    for determining a matrix of site characteristics and operating condition.

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    The following figure shows a first list of possible general operating conditions for CTS in

    relations to the identified site characteristics. This list will be used as a basis for the analysis

    activities.

    CTS Operating Conditions

    Vehicle Characteristics Size PersonalGroupMass

    Mode Car BusTrain

    Track Road

    Rail-GroundRail-Elevated

    Operation AutomatedGuidedManual

    System Operation Frequency High FrequencyLow FrequencyDemand-Responsive

    Route LineLoopNetwork

    Environment Dedicated TrackSharedCombination

    Time Full-TimeSeasonalSpecial Events

    Access Points Characteristics FormalInformal

    Location On-lineOff-line

    Operation Every Stop

    On-DemandOperating Costs Pricing Ticket PurchaseHidden CostFree Service

    Funding Economically viableGovernment SubsidyPrivate Funding

    Fig. 3: General Operating Conditions for CTS

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    2.3 Analysis Activities

    Based on this analysis framework, which was described above, the work on the analysis of

    potentials and limitations of CTS was separated into the following three main activities, which

    were carried out to review CTS-related systems, gather experiences with existing CTS

    applications and the planning process for CTS studies and to obtain responses from the two

    relevant user groups.

    Activity Literature Review:

    The literature review was carried out on existing transport systems, which are related to

    CTS technology (for various innovative systems and technologies, including e.g. car

    sharing/ car pooling, demand responsive transport, ITS applications etc.). The review will

    focus on the system characteristics, spatial settings and system performances and

    overall findings.

    Activity Experience Reports:

    The experience reports build on the level of experience project partners already have,

    either through studies or operative CTS-related systems or through the planning

    activities for test-sites/ feasibility studies within the CyberCars and CyberMove projects.

    The review will focus on system descriptions, technical experiences and experience in

    the planning process.

    Activity Structured Interviews:

    The structured interviews were carried out to obtain responses from representatives of

    the user groups relevant for this analysis, the decision-maker (public application),

    operator/ service provider (public application) and decision-maker/ operator combined

    (private application) in view of potentials and limitations of CTS and the deployment path

    for CTS introduction.

    All three activities, the literature review, the experience reports and the structured interviews will

    be described in more detail in the further sections of this report, including methodology,

    activities, partner contributions and the results of each respective activity for the analysis of

    potentials and limitations of CTS and the implications for further work in the CyberCars and

    CyberMove projects.

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    3 LITERATURE REVIEW

    3.1 Introduction to Literature Review

    As no cybercars systems are implemented yet, no analyses of potential system operating

    scenarios or the possible barriers to deployment are available for CTS. But there are various

    operating innovative transport systems with at least some characteristics relating to CTS.

    Literature on these systems will therefore be reviewed in this section in terms of their potentials

    and limitations and the implications for CTS, in order to give a background to further analysis

    activities in this report. The focus of this literature review will be on the following innovative

    transport systems:

    Car-Sharing/ Car-Pooling

    Taxi and Related Concepts

    Demand-Responsive Transport

    Automated Highway Systems

    Each of these systems cover some of the main characteristics of CTS, the automated operation

    is contained in the section on automated highway systems (AHS), the individual transport

    system aspect in included in the section on taxi and taxi-related concepts, the demand-

    responsive issue is covered in the section on demand-responsive transport systems (DRTS)

    and the shared use of vehicles is contained in the section on car sharing and car pooling. The

    results of the review will be an important background to the experience reports and structured

    interview activities.

    For each of the four main headings an introduction to the topic will be given, followed by system

    characteristics, spatial settings and system performance and finding for all individual systems

    reviewed. Furthermore some systems found in the literature were omitted because of their

    similarity to other systems already mentioned and because the respective analysis does not

    relate to operating scenarios or barriers to deployment. The systems under the four main

    headings will be described only generally in this section in addition to findings from specific

    systems, which are summarised in annex A.

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    3.2 Experiences with CTS-related Systems

    3.2.1 Car-Sharing/ Car-Pooling

    In the following an introduction to carsharing/ carpooling will be given, followed by sections on

    system characteristics, spatial settings and system performance and overall findings. In annex A

    short summaries of examples will be given.

    Introduction

    Carsharing is based on the principle of a collective and therefore more efficient use of

    cars. In contrast to the concept of carpooling people do not use the vehicles at the same

    time, but individually. Carsharing usually begins as a local cooperative with one or two

    vehicles in a residential neighbourhood, which then spreads out over bigger parts of the

    city. Subscribers of the car-sharing programme can then use these vehicles by renting

    them for a short period of time. The rental period ends consequently, when the user

    returns the vehicle.

    The concept of carsharing has been known in Europe since the 1970s. Most of the first

    initiatives however failed. More successful experiences began in the late 1980s, though

    until the late 1990s, virtually all start-ups of carsharing were subsidized with public

    funding. In 1999, ca. 200 car-sharing organisations were active in 450 cities throughout

    Switzerland, Germany, Austria, the Netherlands, Denmark, Sweden, Norway, UK,

    France, and Italy, collectively claiming over 130,000 participants (Sperling and Shaheen,

    1999).

    A special type of carsharing is the station car concept, which consists of cars parked at

    central locations, such as transit stations, business-parks, high-density residential areas,

    etc. that can be hired and driven by subscribers for any type of short trip. After a trip, the

    user can leave the vehicle at any station designed for the station car vehicles in the

    network, where any other user can pick it up. Station cars are typically small electric

    vehicles for environmental reasons, although other types of fuel can be used (Shaheen

    et al., 2000).

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    System Characteristics

    Most of the calculations show that carsharing becomes an economically attractive

    alternative for people who do not necessarily need a car every day and who normally

    drive their cars less than a certain number of kilometres in a year (according to most

    surveys approximately 10.000 kilometres or less). Typically, members of a carsharing

    cooperative pay a membership fee and a refundable deposit. Cars are reserved by

    telephone or in some cases on the Internet. Users are charged per hour and per

    kilometre. Insurance, gas, maintenance and often parking in designated places are

    included in the fee. Some carsharing organisations are now entering a modernization

    phase, moving from manual key based operations to a system of smart card

    technologies for making automatic and advanced reservations, accessing vehicle keys,

    securing vehicles from theft, and facilitating billing. The shift to smart cards simplifies

    vehicle access for customers and eases the administration and management of large

    systems. However, the large investment required for the new communication and

    reservation technologies puts pressure on these organizations to continue expanding to

    pay off these investments.

    The spatial setting

    Most surveys characterise carsharing as a predominantly inner urban phenomenon. This

    can be explained by the fact that sharing instead of owning a car becomes economically

    attractive for people who do not necessarily need a car every day. This is more likely to

    be the case in the inner urban area. In the periphery people are more often dependent

    on the car due to less nearby activities and less alternative transport modes. Trips from

    the periphery will often also cover longer distances. Because costs for longer trips tend

    to increase quickly, carsharing only seems suitable for short or middle range trips. For

    trips longer than 40 kilometres car rental seems the more economical option (Orski,

    2001). Another point in favour of carsharing in inner urban area is the poor availability of

    parking for private cars. The projects that do arise in the periphery usually have a more

    informal and cooperative character and are often used as substitution for the purchase of

    a second vehicle. Most carsharing trips are short or middle range roundtrips from an

    urban neighbourhood lot. Next to these public neighbourhood systems, carsharing can

    also be available in closed systems. These offer services not at the residence of the

    individuals, but at locations, where a specific group of people have specific mobility

    needs, like working offices or public transport interchanges.

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    System performance and findings

    Several surveys of users have been conducted in Europe and North America by

    carsharing organizations. A brief summary of the findings is reported by Sperling and

    Shaheen (Sperling and Shaheen, 1999). A survey in Switzerland and Germany found

    that users were between 25 to 40 years of age with above-average education, were

    more likely to be male, earned a below-average income (in part due to the low average

    age of participants), and were sensitive to environmental and traffic problems. In a

    separate German study similar characteristics were reported: 65 percent male; average

    age of 33; well educated; and modest incomes. A rather small carsharing initiative in

    North America found that users were predominantly male, had an average age of 44,

    had an above-average education and earned an above-average income (these

    characteristics can in part be explained by the fact that the initiative was aimed at

    employees of the Livermore National Laboratory). Meijkamp and Theunissen also find

    similar user characteristics in the Netherlands. More males participating than females, an

    average age of 39 and a high level of education and income. Carsharing members also

    live in a relative small household and are more likely to work than average (Meijkamp

    and Theunissen, 1997).

    While several studies paid attention to person characteristics of carsharing users, muchless information is known about the activities for which carsharing is used. The concept

    of carsharing seems however less attractive for regular work-related trips because the

    vehicle is not used during the work day and costs mount up quickly when a car is used

    for a longer period (e.g. an eight-hour workday). A Dutch study has shown that only 3%

    of carsharing members uses a shared car for work purpose (Meijkamp and Theunissen,

    1997). It is assumed shared cars are being used for all activities except commuting.

    Meijkamp and Theunissen examined the effect of carsharing on the travelling behaviour

    (Meijkamp and Theunissen, 1997). Their first rather logical conclusion is the reduction of

    the amount of cars. In practice, the average ratio of shared cars per number of

    participating households is 1:12. However the actual reduction in the amount of cars

    depends on actual consumer behaviour, as the reduction in the amount of cars depends

    on the extent to which people substitute their private car for a shared car. The study

    showed that carsharing primarily (71%) functions as an addition to available transport

    services, and that 9% uses it as a second car alternative. So only 21% of the people

    substitute their private car for a shared car.

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    The total number of cars does however reduce. The study among carsharing participants

    also showed a strong decrease of car use. The average car mileage of former car-

    owners went down from 15.899 to 10.080 kilometres a year (-37%). The car mileage of

    former car-less (hiring or borrowing a car) reduced from 5.360 to 3.820 a year (-29%).

    The respondents reported an overall reduction in the estimated frequency of car use,

    down from 3,5 to 2,0 times a week. In contrast to this reduction, there was an increase in

    the use of bicycles (+14%), trains (+36%) and busses (+34%). This can be explained

    because travellers gain easier access to public transport and, because fixed costs of

    vehicle ownership are converted into variable costs, drivers now respond to price signals

    that more fully reflect the true cost of trip making.

    According to the Dutch survey under carsharing users, the main motivations to join a

    carsharing organisation are based on disadvantages of the private car: high costs and

    poor availability of parking space and of public transportation (e.g. long travel time).

    Important conditions for participation are reliable availability of vehicles and convenient

    nearby neighbourhood locations. The average distance to a carsharing location in the

    Netherlands is 1700 meters. A distance of more than 1900 meters is valued as less

    attractive by carsharing members (Meijkamp and Theunissen, 1997).

    Despite the benefits of carsharing, it still does not account for even 1% of travel in any

    region. In another European study (Sperling & Shaheen, 1999) it was found that the

    principal reasons for not participating were the unprofessional image of many carsharing

    organisations, an insufficient variety of products and services, high costs compared to

    transit, too complicated, impractical and time consuming and poor availability of vehicles

    near home. Sperling and Shaheen also state that people use and view their cars in many

    different ways that are poorly understood. They value them not only for utilitarian travel,

    but also for storage, quiet time away from family and work, and office space.

    Carsharing will not be successful everywhere at all times. It is more likely to thrive when

    environmental consciousness is high; when driving disincentives such as high parking

    costs and traffic congestion are pervasive; when car ownership costs are rather high and

    when alternative modes of transportation are easily accessible. Another very important,

    but less well documented, success factor to encourage and maintain customer base is

    coordination with other mobility and non-mobility services (e.g., food providers) to offer

    enhanced products and services. Linking with other services will however only besuccessful if the customer base is large.

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    The following tables show the demand characteristics and the person and activity

    characteristics of users of the analysed carsharing systems (for a summary description of

    the reviewed carsharing systems see Annex A).

    System DescriptionTraffic

    VolumeSpatial

    SpreadingTemporalSpreading

    TripDistance

    CarsharingAll purpose inner

    urban areaHigh

    Highlydispersed

    Highlydispersed

    Short

    WitkarAll purpose inner

    urban areaHigh

    Highlydispersed

    Highlydispersed

    Very short

    CityCarAll purpose inner

    urban area

    HighHighly

    dispersed

    Highly

    dispersed

    Very short

    PraxiteleResidential areacollection and

    distributionLow Dispersed

    Peak timeswork

    related tripsVery short

    LiselecAll purpose inner

    urban areaHigh

    Highlydispersed

    Highlydispersed

    Very short

    Elettra ParkAll purpose inner

    urban areaHigh

    Highlydispersed

    Highlydispersed

    Short

    CarLinkPeripheral

    linkage and Focal

    traffic

    High atpeak

    times

    BundledPeak times

    for work

    related trips

    Short

    Fig. 4: Demand Characteristics of Carsharing

    System Income Main activity Activity

    Carsharing Medium high Full-time or part-time All except work

    Witkar Unknown Unknown Unknown

    CityCar Unknown Unknown Unknown

    Praxitele Low medium Full-time or part-time Work, shopping

    Liselec Unknown Full-time or part-time Shopping, recreation

    Elettra Park Unknown Full-time or part-time Shopping

    CarLink High Full-time Work, shopping

    Fig. 5: Carsharing User Characteristics

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    Users of all reviewed carsharing systems were more likely to be male and had an above

    average education. People joining a carsharing project also appear to be more sensitive

    to environmental problems. Carsharing systems that operate in the inner urban area

    attract mainly young adults, especially students, while systems operating outside the

    inner urban area (Praxitele and CarLink) were mainly used by people of 30 to 50 years of

    age.

    The acceptance of the Elettra Park system by younger people can be attributed to both

    socio-cultural phenomena (greater attention to respect for the environment, curiosity,

    etc.) and to more practical reasons such as not having a car of ones own. Because the

    same user characteristics return for every reviewed carsharing system, there seems to

    be a certain group of early adapters that is more likely to use a carsharing system as an

    alternative for the private car.

    Carsharing or stationcar users typically increase their use of all non-car transport modes.

    An explanation is that fixed costs of car ownership are converted into variable costs,

    drivers now respond to price signals that more fully reflect the true cost of trip making.

    Except for CarLink, subscribers therefore do not use the stationcar or carsharing vehicles

    on a regular basis, but occasionally when other transport modes are not available or do

    not meet their demands (time, price, comfort) for a certain trip.

    Shopping is by far the most common trip purpose of the stationcar users. Apparently the

    quality demands related to this activity cannot be met by other transport modes than the

    (shared) car. It is stated that shopping as an activity is connected to high demands on

    travelling time, due to the relative short duration of the activity, high demands on comfort,

    due to the need of taking along luggage and average demands on price. It seems that

    the (shared) car is more able to meet this combination of demands than for example the

    bicycle or bus.

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    3.2.2 Taxi and Related Concepts

    In the following an introduction to taxi and taxi-related concepts will be given, followed by

    sections on system characteristics, spatial settings and system performance and overallfindings. In annex A a short summary of an example for a taxi related system will be given.

    Introduction

    Taxi services have been known for a long time in countries all over the world. This

    convenient (on-demand, door-to-door, individual transport, etc.) but costly type of

    transportation is being used by about half of the people in the Netherlands on a usual or

    occasional basis. In 1999 the Dutch research institute NIPO has started a 5-year survey

    monitoring the Dutch taxi use (NIPO Consult, 2000). In this section the most interesting

    findings of the study for the year 2000 are going to be summarised.

    System Characteristics

    Two basic taxi concepts can be distinguished. Most taxis (75%) provide a demand

    responsive individual door-to-door transportation service. About one quarter of the taxis

    are shared taxis, which provide a collective transportation service. Shared taxis generally

    have lower prices but longer trip times compared to normal taxis, and they are oftentargeted towards a specific group of passengers. These groups can be based on the

    origin or destination of the passengers, for example the traintaxi, which drives people

    toward and from a train station, or based on characteristics of the passengers, for

    example the WVG-taxi, which is specialized in transportation of handicapped people.

    Compared to other transport modes, the price of a taxi service is rather high. Usually the

    price of a taxi ride consists of a fixed starting fee and a variable fee based on the

    covered distance or the trip time. The average price of a taxi trip is 18 Euro, but almost

    half of the trips are under 9 Euro (NIPO, 2001).

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    The spatial setting

    Because of the high taxi prices, taxi rides tend to be rather short. Approximately 27% of

    all trips cover a distance of less than 5 kilometres. Most trips (32%) are between 5 and

    10 kilometres. 17% of the taxi rides are between 10 and 20 kilometres, and 20% is

    longer than 20 kilometres. Almost half of all taxi rides (45%) are made on Friday night or

    Saturday. 8% is made on Sunday and the rest (44%) of the trips is made on Monday to

    Friday. The time on which a taxi is used is very dispersed. A peak (38%) can be seen

    during the night period. The rest of the trips are spread evenly across the morning (22%),

    daytime (19%) and evening (20%). The peak period during the night and in weekends

    can be explained by the lack of alternative public transportation during these periods,

    and because the main motive is visit a bar or movie theatre etc, activities that usually

    occur at night.

    System performance and findings

    Recreation can be considered the main purpose of trips that are made by taxi. In most

    cases this concerns visiting a restaurant, caf, cinema or theatre (25%). When trips for

    vacation or a day off (7%) are added, recreation accounts for almost one third of all taxi

    trips. Other purposes are transportation to or from a railway station (18%), Visiting family

    or friends (12%) and visiting a dentist, doctor or hospital (12%). Less often taxi trips are

    made for work (7%), business (6%), shopping (3%) and study (2%). Some differences

    can be distinguished between the taxi use in the inner urban area and the periphery. Taxi

    rides with visiting a restaurant, caf, cinema or theatre as a purpose occur more often in

    the periphery than in the inner urban area, while the opposite counts for rides towards or

    from a railway station. Travellers in the inner urban area use a taxi service more often in

    combination with other public transport (39%) than travellers in the periphery (27%). Not

    much information is known about person characteristics of typical taxi users, but the

    main motives for using a taxi are ease/comfort (27%), lack of alternative public

    transportation (25%), party/had a drink (16%), health (13%) and safety (13%). During the

    year 2000 almost half (49%) of the Dutch population of 16 years and older used the taxi

    at least once. Most of the users (70%) occasionally use a taxi (less than once a month)

    30% uses the taxi service on a regular basis (more than once a month).

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    To investigate how taxis are valued, NIPO questioned both users and non-users about

    their satisfaction of different aspects of a taxi service, next the importance of these

    aspects for the perception of a taxi service is determined by means of a regression

    analysis of the regular users rating. The results are shown in the following table.

    Satisfaction Low importance High importance

    High Comfort

    Travelling Time

    Accessibility call centre

    Kindness chauffeur

    Service chauffeur

    Kindness at call centre

    Low Sharing a taxi

    Simple costs structure

    Waiting time (response time)

    Price

    Handling complaints

    Fig. 6: User Satisfaction Criteria for Taxis

    It can be seen that the kindness at the reservation call centre and the kindness and

    service provided by the taxi chauffeur are relative important and highly valued aspects.

    These aspects can be considered big advantages of a taxi service. The high comfort and

    short travelling time of a taxi and the high telephonic accessibility of the reservation call

    centre are also valued highly, but these aspects are considered less important. The long

    waiting time, high price and bad handling of complaints are valued low. Because these

    aspects are considered relative important, they form the main disadvantage of a taxi

    service. Sharing a taxi and the unclear costs structure are also valued low, but

    considered less important.

    Owning a car is the main reason for not using a taxi service, according to most non-users

    (60%). This reason is mentioned more often in the periphery (67%) than in the inner

    urban area (55%). More than half (52%) of the non-users however declare they probably

    will try a taxi when the prices are lowered. About 30% of these potential taxi users almost

    certain will try a taxi, especially those living in the inner urban area. The non-users

    declare when the taxi prices are lowered, they will use the taxi instead of their car or

    bicycle for visiting e.g. a restaurant, cinema or theatre (70%) or instead of their car or

    public transportation for trips to the railway station (60%). Other potential taxi trips that

    are mentioned are transportation to the airport (45%) or to visit family or friends (29%).

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    3.2.3 Demand-Responsive Transport

    In the following an introduction to demand-responsive transport systems (DRTS) will be given,

    followed by sections on system characteristics, spatial settings and system performance andoverall findings.

    Introduction

    DRTS is a flexible public transport service, combining the service characteristics of

    buses and taxis. It can be used in areas of low demand (e.g. rural areas), where

    conventional public transport service cannot be operated economically viable and to

    accommodate the needs of special users (e.g. disabled or elderly). DRTS can be

    characterised as a system, which is operated in response to calls from passengers or

    their agents to the operator, who then dispatches a vehicle to collect the passengers and

    transports them to their requested destination. Unlike a conventional bus service DRTS

    does not operate on a fixed route or to a fixed schedule and unlike a conventional taxi

    service the vehicle might serve more than one request at a time, as it can be dispatched

    to pick up and deliver several passenger at different points.

    System Characteristics

    DRTS is a public transport system in which the planning and use of the service depends

    on requests made by customers. For, unlike traditional transit, booking or reservation of

    the trip is always compulsory. In its most general form, when reserving a seat the user

    has to specify the leaving point and the destination, and either the time at which he

    wishes to be picked up or when he desires to arrive. The provider can accept or refuse

    the request or propose some changes, so that there can be a degree of negotiation

    between the two parties. Of course, the system will also fix the time at which thecustomer will be picked up, if the latter had previously specified when he desires to reach

    the destination, or will tell him when he arrives if the pickup time had been specified.

    According to an analysis framework developed in context of the SAMPO (System for

    Advanced Management of Public Transport Operations) different DRTS concepts can be

    specified by the following main characteristics: the route type, the schedule, the method

    of collection and the quality of service (SAMPO, 1996).

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    The operation of DRTS can be described by considering the process in the following

    steps. Registration of the customers: In most of the systems, people willing to use the

    service must be registered. This is done for various reasons: e.g., it simplifies many

    tasks, from the reservation to billing, especially if a smart card is provided. The customer

    has to give a personal code whenever he wishes to use the service; Reservation of the

    trips: The customer needs to contact the DRTS operation centre to request a

    transportation service. This can be traditionally done by phone, or also by email, SMS,

    WAP, Internet, etc. if the system can support this. In the latter cases, the operator will

    tend to discourage the use of the phone, as it is obviously more labour-intensive and less

    efficient. On the other hand, it would be unwise to use a system in which no reservations

    can be made by phone, as most of the potential customers of a DRTS (e.g. elderly) often

    cannot use other communication tools; Scheduling of the service: When all the requests

    have been collated, the centre schedules the service. Most of the actual systems have a

    daily planning horizon, e.g. until 17:00 or 18:00 hrs they accept reservations for the

    following day, and then they schedule the service trying to fulfil all the requests with the

    available vehicle fleet. This was done manually in the past, but now there are several

    commercial packages that allow the management of the whole process (from reservation

    to billing) with a computer. The scheduling phase can be viewed as a process whose

    input is the pool of requests, the characteristics of the road network (length and/ or travel

    times) and of the fleet (number of vehicles, number of seats), and which will result in the

    service plan for the following day. At best this is a balancing process, which takes time

    and in practice the optimum is never completely achieved; Confirmation of the trip

    reservations: When the service plan is ready, the Travel Dispatch Centre calls the

    customers back to confirm (or reject) the reservation and to communicate either the

    pickup or the delivery time; Use of the service: The following day the service is put into

    action. Each customer has to be at the pickup point before the arrival of the vehicle, as

    the service cannot wait unduly. When the customer gets in, he will be recognised by the

    driver or through his personal code and will be charged appropriately. If the scheduling

    phase has been done well, many requests will have been matched and the same vehicle

    will be able to serve more than one customer at once, even if these have different origins

    and/ or destinations.

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    Spatial Settings

    Depending on the criterion being used, it is possible to classify the existing DRTS

    systems in the following ways. The target market: DRTS can be divided into systems for

    the general public or for specific groups, as mentioned earlier. While the former were

    most common until the 1980s and were denoted by specific characteristics (fleets of

    relevant size, high number of requests served daily, service covering a whole

    metropolitan area with millions of potential users), most current services are oriented to

    specific market segments. Among these, services for impaired citizens (handicapped and

    elderly) are numerically prevalent in all the countries and almost always subsidised.

    There are also examples of DRTS for particular attraction centres such as airports,

    serving customers with a high willingness to pay for a bespoke service; Flexibility of the

    route: There can be a varying degree of flexibility in the planning of the routes. Most of

    the systems do not have predefined itineraries and can be defined as free services,

    because the routes are designed only on the basis of requests or demands. More

    recently, corridor services have been proposed, in which the vehicles follow a predefined

    route but are allowed to make deviations within a certain range. In this way, attempts

    have been made to make the system more attractive for the majority and some

    passengers may feel more at ease in conventional public transport services. These

    systems are not really on-demand, as the vehicles are largely independent of thenumber of calls, and a reservation of the trip may not be requested if the pickup point is

    on the predefined route; Travel pattern: Another useful distinction can be made on the

    basis of the type of travel patterns. This allows dial-a-ride transport to be divided in the

    following categories. Many-to-many (several origins and destinations): every node

    coincides with a collection area; the node can be both origin and destination. Many-to-

    one (several origins and only one destination): the destination is one single node of the

    network; all others can be only origin nodes. Many-to-few (several origins and selected

    destinations): all nodes can be origins. Of them, only a few can be destination as well.

    One-to-many and few-to-many can of course be associated with the last two cases,

    featuring the return trip to previous origin stops. Many-to-many systems have historically

    been implemented initially in large metropolitan areas; they are the most versatile, but

    even harder to manage in an efficient way. On the other hand, in many situations in

    which DRTS are actually used, many-to-one or many-to-few services can be well suite,

    e.g. in rural areas served by an urban centre, disabled people that must be accompanied

    from their residences to health centres, etc.

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    Depending on the level at which the service provided starts, most of the systems

    formerly conceived for the general public can be defined as stop-to-stop, as they

    transport passengers between any two predefined stops of a network. These stops may

    be the same as the service that has been converted (partly or wholly) to DRTS; in other

    cases, the two systems coexist but are used at different times of the day. Just like using

    the ordinary public transport service, with a stop-to-stop service the customer has to walk

    from his origin to the pickup stop and from the delivery stop to his destination. There is a

    benefit as he can plan his journey considering all the stops of the network, without having

    to take into account vehicle changes. Nevertheless, to make the system more appealing,

    especially in rural areas, door-to-door (or curb-to-curb) services have been proposed,

    which like a taxi can pickup and deliver passengers to their real origins and destinations,

    avoiding or minimising movements on foot. This can also be appropriate for night

    services in urban areas with crime problems, especially for women. The drawback is that

    the operation of such a system, if made by a computerised tool, is hugely complicated as

    it becomes quite hard to preview the travel times during the planning phase. Of course,

    all services provided for disabled people are door-to-door. Finally, concerning the

    planning of the service, there can be offline, static, or advance request systems, in which

    the three phases of the service (collecting the requests, planning and operation) are

    performed strictly consecutively, or online (dynamic or real-time) systems, in which

    almost two of these are overlapping. When a travel request is made to an online system,

    the service operation may already be running and the request is immediately scheduled,

    thus modifying the plan, confirming the reservation to the customer (who will not be

    called back later) and notifying this rearrangement to the vehicle that will serve the call.

    In an online system the planning horizon is open, as requests concerning any moment in

    the future can be accepted, but of course the scheduling process is more focused on

    events in the near future. Dynamic systems are not only more difficult to manage, but

    require the use of advanced ITS technologies, on the other hand, they are far more

    appealing for customers, as they can often accept travel bookings just a little in advance

    of the required service.

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    System Performance and Findings

    DRTS have quite a long history, and early systems date back to the 1970s. After an

    initial period of enthusiasm, most of these were closed or radically changed, due to

    financial problems. The main reason often being that planners ignored the fundamental

    fact that DRTS only works in very specific cases. There is no doubt that the market niche

    for these systems is quite limited, as on one hand they can be used only in particular

    situations, on the other hand the economic balance is always critical. Thus a policy

    underpinning these systems, just as for traditional public transport, is essential if they are

    to thrive. Nevertheless, the extensive adoption of ITS technologies that are becoming

    quite common and cheap could greatly benefit DRTS, even more that conventional

    transit. Devices such as Automatic Vehicle Locating (AVL) or new telecommunication

    tools permit a continuous monitoring of the fleet, facilitating the implementation of online

    systems. Allowing customers to reserve trips shortly in advance, like in taxi services, is

    the real challenge and can increase the potential attraction of DRTS, making them a true

    alternative of conventional public transport. Real-time systems could hugely increase the

    situations in which a DRTS becomes competitive, well beyond the cases described. The

    first field trials of these new systems have been set up and there are some encouraging

    results. In the following some of the most recent research topics will be described.

    Conceiving more flexible systems: One of the weaknesses of current systems is theirrigidity, i.e. the difficulty they have in operating in contexts different from those planned,

    breakdowns either of the vehicles and of the informatics equipment, anomalies on the

    network due to special events (streets closed, traffic jams), user behaviours or requests

    that had not been forecasted. These situations can generate losses both on an

    economical and on a qualitative point of view, making the operation of the system more

    difficult. The only way to face this is to take account of all the possible cases and to set

    up an extensive simulation to study the behaviour of the system under a wide range of

    circumstances. Nevertheless, it is obvious that it is almost impossible to exhaustively

    foresee all the real events, but a DRTS with some degree of flexibility would be an

    improvement; Imitating human behaviour and assimilating its experience: Another active

    research field is the development of efficient algorithms for scheduling the requests and

    routing the vehicles. In the last decade some theoretical advances and the increasing

    performances of computers allowed the implementation of artificial intelligence

    techniques to improve the quality of the solutions (i.e. satisfying all the requests with the

    minimum number of vehicles or with minimum ride time).

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    In some advanced applications researchers are trying to design algorithms whose logic

    imitates in various situations the behaviour of expert human schedulers observed in

    different contexts, in order to increase the capability of the computerised system to react

    to an event that was not foreseen in the planning phase; Integrating DRTS and other

    transit systems: From the point of view of policy makers, establishing a public transport

    service that suits travel demand in all cases (different social groups, different periods of

    the day, etc.) is ideal but also very challenging, as there can be no standard solution. In

    some metropolitan areas, attempts have been made to define common command and

    control architecture for the operation of both transit and DRTS, in order to maximize the

    synergies and the benefits and to offer an integrated service. The ideal is for the travel

    dispatch centre to monitor buses and also schedule DRTS, optimising the connections

    between the two and driving the users towards the best choice. The modelling of such a

    system is extremely complicated and this complexity increases as the number and the

    type of variables to be taken account of expands.

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    3.2.4 Automated Highway Systems

    In the following an introduction to automated highway systems (AHS) will be given, followed by

    sections on system characteristics, spatial settings and system performance and the overallfindings.

    Introduction

    Research in the area of automated highway systems has been lead by the PATH

    consortium in California, which has undertaken some of the most high profile work in

    vehicle to vehicle communications. Work at PATH fulfilled a major role in the National

    Automated Highway System Consortium program (NAHSC), a cooperative agreement

    between industry and the FHWA (Federal Highway Administration) funded in the USA in the

    late 1990s. The program, dedicated to the construction and test of a range of Cooperative

    prototypes effectively culminated in a major demo of differing vehicle platforms and

    communication technologies (DEMO97). Despite overwhelming technical and public

    relations success of the demonstration, the NAHSC project was discontinued, with research

    now focussing on particular niche applications such as snow plough control and automated

    busses in dedicated lanes. Since that time several high profile demonstrations have been

    undertaken, including events showcasing developments in Japanese research programs,

    however advances in the EU have been mostly restricted to investigating the potential fortruck platooning as part of the Daimler-Chrysler led CHAUFFEUR projects.

    System Characteristics

    AHS, at its most extreme limit assumes a system where vehicles are electronically

    linked, allowing the formation of closely packed groups of vehicles or platoons. The

    speed, acceleration, and inter-vehicle separation of each vehicle is measured on-board,

    and then transmitted to neighbouring vehicles and/or a roadside processor. With the

    increased accuracy and reliability of data obtained, it is possible to automate vehicle

    throttle and brakes to achieve much closer following distances hence forming so-called

    road trains where vehicles in theory may have spacing down to the meter level (Chang

    et. Al., 1994). While a number of vehicles may form a platoon, individual platoons are

    separated from each other by a larger spacing of the order of 50-100m. In order for such

    a system to function at full efficiency however, control must be performed flawlessly, with

    the driver therefore entirely removed from the vehicle control loop. Similarly, in order to

    allow for full predictability of vehicle movements, vehicles must operate in a dedicated

    right of way, ideally in their own lanes, barrier separated from non-equipped vehicles.

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    Spatial Setting

    As mentioned above, a full AHS requires the vehicles to operate in dedicated lanes, with

    dedicated entry and exit facilities in order to ensure that equipped and non-equipped

    vehicles may be separated and subsequently re-mixed with minimum risk and disruption

    to flow. Although the AHS technology is applicable to both trucks and cars current

    implementation strategy assumes platoons of a single vehicle type. An additional safety

    restriction imposed is that ideally all vehicles would pass some manner of

    certification/health check before entering the system to ensure the vehicle is able to

    respond accurately and quickly to external vehicle dynamics commands.

    System Performance and Findings

    The assessment of the promise and problems associated with each of these systems has

    been the subject of much work with a great deal of study undertaken. Results of these

    studies include for example:

    Cooperative/AHS systems have always been associated with the provision of significantly

    higher capacity increases (typically estimated as being >300%). Most investigation for these

    systems have been undertaken by PATH using the SmartAHS simulation tool, designed to

    be able to incorporate a wide range of sensor, communication, control policy and human

    driver models into an integrated simulation environment. Recent work however (Michael et

    al, 1998), has shown how this 300% figure may vary according to operational constraints.

    Some conditions, such as the use of an AHS system allowing HGVs, can reduce maximum

    throughput from 7000vph/lane to 1500vph/lane or less, while the characteristics of each

    platoon can be managed to increase capacity further (more vehicles per platoon and

    smaller intra platoon gaps). Still further increase may in-turn be possible by the barring of

    vehicles with low maximum braking capacities, with the elimination of the worst 4% of the

    vehicle population potentially increasing throughput by 14%. Additionally, through

    microscopic modelling, it is possible to consider the effect that such convoy systems may

    have on emissions, and with the elimination of stop-go driving, it is clear that savings and

    decreases in fuel consumption will become apparent. For equipped vehicles it is estimated

    that this may be of the order of 10%, with reductions in Hydrocarbon and NOX emissions of

    48% and 37% respectively, having been calculated.

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