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Copyright © 2013 Capgemini Consulting. All rights reserved.
Cloud Watch on HCM Summary Version CC India, Research
December 2013
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
2
Copyright © 2013 Capgemini Consulting. All rights reserved.
Objectives, Approach and Context
Provide a single source of information on leading HR solution providers across the globe
Identify leading players across HRM SaaS functionalities
The study uses publicly available information sources:
– Company websites
– Text line searches
– Industry reports
– Analysts reports
Cloud computing is the availability of hardware, software and data via the internet and it represents the network of connected computers
Software as a service (SaaS) is one of the service models offered in cloud computing along with Infrastructure as a service (IaaS), Platform as a service (PaaS) and Network as a service (NaaS)
SaaS is a growing phenomenon in the market and has made a successful penetration into mainstream Enterprise IT
Earlier, licensed on-premise software was the dominant deployment model in production, but with time, on premise vendors have also begun to offer SaaS based solutions
Coupled with the buy side objective of reducing the cost of ownership, the SaaS revolution is bound for exclusive growth across all forms of a business
Globally, Capgemini Consulting helps many of its clients on the use of Software as a Service solutions, and this document intends to provide a single source of truth about HR SaaS solutions currently available in the market, with a focus on the European market
3
Version Status
Final
Authors
CC India, Research services
Delivered in
Q4, 2013
Objectives and Approach Context
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
4
Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(1/2)
5
December, Q4, 2013
Oracle has enhanced its Oracle HCM Cloud and Oracle Talent Management Cloud by streamlining succession planning, extended mobile recruitment, centralize performance feedback, etc >> Read More on Pg 31
Workday introduced Workday day Big Data Analytics for HR and Finance >> Read More on Pg 37
Peoplefluent launched OrgPublisher 11.2, that help deliver advanced turnkey workforce visualization reports >> Read More on Pg 41
Kronos made significant enhancements to its mobile and tablet applications in terms of easy access, notification
alerts and geo-fencing capabilities >> Read More on Pg 47
VENDOR CORNER
Strategic partnership between SAP and China Telecom in cloud computing to provide SAP Cloud portfolio to
small and large organizations in China >> Read More on Pg 35
Salesforce.com and Workday strengthen their strategic partnership as they plan to integrate the entire Salesforce
and Workday product lines >> Read More on Pg 38
Integration of SumTotal Talent Expansion Suite with Salesforce Identity to enable single sign-on across
SumTotal Talent Expansion Suite >> Read More on Pg 44
PARTNERSHIPS, ALLIANCES AND M&A’S
Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(2/2)
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December, Q4, 2013
Oracle Fusion HCM received Ventana Research Technology Innovation Award for business innovation in the category of HCM >> Read More on Pg 32
SuccessFactors named a Leader in 2013 IDC MarketScape Integrated Talent Management Report for Western Europe >> Read More on Pg 35
Kronos named Worldwide Leader in Workforce Management solutions by IHS Inc >> Read More on Pg 47 Raet named as the most innovative Dutch organization in the Erasmus competition and
innovation Monitor >> Read More on Pg 74
ANALYSTS SPEAK
Learning Technologies Conference & Exhibition, organised by Kenexa to be held on 29th-30th January, 2014 in Olympia 2, London, UK >> Read More
HR Directors Business Summit to be held on 4th-5th February, 2014 in The ICC, Birmingham, UK >> Read More
Human Resource Summit 2014 will be held in Barcelona from 8th-10th October, 2014 >> Read More
EVENTS
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
7
Copyright © 2013 Capgemini Consulting. All rights reserved.
HCM SaaS solutions can be categorised into Core HR, Workforce, Talent, Learning, Recruitment Management and Compensation & Benefits
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HCM Cloud Solution Footprint
Learning Management
HCM Solutions (Cloud & Mobile)
Core HR
Workforce Management
Talent Management
Compensation & Benefits
Recruitment management
Employee Records Payroll Benefit
Administration and Enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organisational structures
Time reporting Workforce
scheduling and assignments
Attendance Productivity Analysis
Paid Time Off Labor Cost
Distribution
Absence Management
Employee Performance
Goal Management
Career Planning
Competency Management
Succession Planning
Talent Review
Retention Management
Leadership Development
Learning Course Administration
Content Management
Mobile Learning
Mentoring Collaboration Social and Informal
Learning Professional Certification
Bonus Programs
Commissions
Stock and Long Term Incentives
Employee Recognition
Base Salary Administration
Wellness
Retirement and Savings
Market Pricing and Equity
(Strategic) Workforce Planning
Requisitions
Sourcing and Social Recruitment
Candidate Engagement
Applicant Evaluation
Diversity & Compliance
Onboarding
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis
Copyright © 2013 Capgemini Consulting. All rights reserved.
HCM Solutions (Cloud & Mobile)
Core HR
Organizations tend to integrate social networking activities to leverage Core HR data activities to drive best-in-class business results
Core HR Solutions
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Core HR
Vendor Landscape
“Licensed on-premise software remains the dominant deployment model in production with SaaS based solutions contributing only 18% of Core HR segment’s revenues1”
Description Vendor Example
Integrating social media into core HR activities boosts collaboration
Using HR software that embeds social media into daily activities and processes that encourage employees in all work locations to communicate and collaborate in real-time and via mobile app too
Infor’s HCM app fosters collaboration by displaying social networking activities and documents from within the people tracking software
Focus on full technology integration
Companies need to move away from information silos to unified Core HR systems
Solutions must centralize the HR management throughout the life cycle of employees
SuccessFactors ‘Employee Central’ enables global HR teams to focus on creating strategic value for the business by streamlining processes and providing access to information that supports faster decision-making
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Completeness / Strength of the
offering;
Employee Records Payroll Benefit
Administration and Enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organisational structures
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; The Forrester Wave™: Human Resource Management Systems, Q1 2012; CC India Analysis; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester 2012; www.workforce.com; http://successfactors-corehr.com/
Copyright © 2013 Capgemini Consulting. All rights reserved.
WFM consolidation will continue to occur in the vendor/provider market through partnerships and acquisitions across the industries
Workforce Management Solutions
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HCM Solutions (Cloud & Mobile)
Workforce Management
Time reporting
Workforce scheduling and assignments
Attendance
Productivity Analysis
Paid Time Off
Labor Cost Distribution
Absence Management
Workforce Management
“SaaS adoption has slowly started to evolve, as the leading vendors have now begun to offer both on-premise and SaaS solutions”
Vendor Landscape
Vendor Landscape Completeness / Strength of the
offering;
Note: 1 CAGR refers to Compound Annual Growth Rate Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Factiva ; Cisco Systems, 2012
Description Vendor Example
Strong demand for Mobile Workforce Management (WFM)
Mobile WFM helps increase employee responsiveness and decision-making speed
Increase in demand to enable employees to work when mobile
Kronos licensed WFM solutions to more than 250,000 employees across a wide variety of industries
Expansion of applications through acquisitions
Expanding application breadth through organic development and acquisition, with increasing vertical industry focus
Consolidation will continue in the vendor market
Kronos acquisition of healthcare WFM provider API Healthcare Corporation
RedPrairie acquired all-commerce solutions provider Escalate Retail
Tren
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Copyright © 2013 Capgemini Consulting. All rights reserved.
Need to provide integrated talent management solutions and enhanced charting and visualization are the key trends in talent management
Talent Management Solutions
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HCM Solutions (Cloud & Mobile) Talent
Management
Employee Performance
Goal Management Career Planning
Competency Management
Succession Planning Talent Review Retention
Management
Talent Management
“58% of the products revenues from Talent Management solutions are via SaaS based solutions”
Vendor Landscape
Completeness / Strength of the
offering;
Description Vendor Example
Talent Management systems market is rapidly integrating through vendor consolidation
Most users are now looking for a toolset which integrates talent management, core HR and payroll
No vendor has a perfect solution yet but all leading players are moving towards providing an integrated talent management solution
Oracle Fusion HCM), SAP (Employee Central and SuccessFactors) are essentially there now (with many little integration issues to complete), ADP and SilkRoad are each well along with a fully integrated system
Enhancing charts and visualization capabilities
Talent management vendors will continue to enhance charting and visualization capabilities in their product
Workday's faceted search integration with n-Box and ‘active’ organization charts in multiple vendor offerings
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Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; Recruitment Aligns With Talent Management, Forrester, 2011; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester; Hype cycle for HCM software, Jul 2013; Forbes.com; CC India Analysis;
Copyright © 2013 Capgemini Consulting. All rights reserved.
Over time, there have been rising need for customization in learning management to adapt to the end users’ preferences
Learning Management Solutions
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Learning Management
HCM Solutions (Cloud & Mobile)
Leadership Development
Learning Course Administration
Content Management
Collaboration Social and Informal
Learning Professional Certification
Mobile Learning
Mentoring
Learning Management
“In Learning Management, the SaaS model currently accounts for 45% of its product revenues”
Vendor Landscape
Completeness / Strength of the
offering;
Description Vendor Example
Need for Personal Learning Environment (PLE)
An interface that can be manipulated to meet end-user’s needs and preferences
Know learners’ interests and gaps in knowledge and skills and proactively suggest new information courses
Saba provides Personalized Learning Experience through
Domain-specific portals - Access related companies and organizations within each vertical
Highly configurable user interface and user-defined graphical navigation
Gamification in Workplace Learning
Global game-based learning market reached $1.2 billion in 2011. and is estimated to more than double to $2.5 billion by 2015
Peoplefluent released its Workforce Explorer iPad app which includes a first of its kind gamification functionality, called “Workforce Explorer Challenge
Tren
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Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Peoplefluent website; Saba website; Bersin blog; CC India Analysis
Copyright © 2013 Capgemini Consulting. All rights reserved.
Recruiting technology is now gravitating toward customer relationship marketing focusing on candidate experience and identifying the right candidate from the entire pool
Recruitment Management Solutions
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HCM Solutions (Cloud & Mobile) Recruitment
management
(Strategic) Workforce Planning
Requisitions Sourcing and Social
Recruitment Candidate
Engagement
Applicant Evaluation Diversity & Compliance Onboarding Talent Pools
Recruitment management
“83% of the product revenues of recruitment solutions market was contributed by SaaS based solutions”
Vendor Landscape
Completeness / Strength of the
offering;
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; http://www.hrtechnews.com; Kenexa website; CC India analysis
Description Vendor Example
Selection management system or Smart ATS (Applicant Tracking System)
Systems to use a combination of biometric data and proprietary algorithms to predict which candidates are likely a fit, and which are not
Kenexa provides its applicant tracking system trough its product, Kenexa 2x BrassRing
SilkRoad provides ATS in its SilkRoad OpenHire product
Video, Bigdata and Analytics on the rise
Video interviews and video resumes will be on the forefront
Help parse applicant information and predict those who are likely to be stellar performers
Workday provides mobile analytics feature in its ‘Workday Recruiting’ that allow recruiters to conduct headcount planning, job requisition, and pipeline management analytics on the go
Tren
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Copyright © 2013 Capgemini Consulting. All rights reserved.
Compensation & Benefits tools have become a component of broader Talent Management suites and there have been significant mergers & acquisitions in the market
Compensation & Benefits Solutions
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HCM Solutions (Cloud & Mobile)
Compensation & Benefits
Bonus Programs Commissions Stock and Long Term
Incentives
Employee Recognition
Base Salary Administration
Wellness Retirement and
Savings Market Pricing and
Equity
Compensation & Benefits
“SaaS penetration in the Compensation and benefits function has gained momentum and contributes 52% of this segment’s product revenues
Vendor Landscape
Completeness / Strength of the
offering;
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; HRM Solutions: Traditional Models clash With Next-Generation Processes And Technology; Forrester 2012; CC India Analysis
Description Vendor Example
Compensation vendors leverage pay-for-performance
Compensation specialists leverage the link between rewards and performance
Workscape added performance to its Compensation & Benefits capabilities
Mergers & Acquisitions
There have been significant mergers and acquisitions in the compensation market during the past few years
Kenexa acquired Salary.com, a provider of on-demand talent management, payroll, and compensation solutions and ADP’s acquired Workscape, provider of integrated benefits and talent management solutions and services
Tren
ds
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
15
Copyright © 2013 Capgemini Consulting. All rights reserved.
Please get in touch with:
Want to know more?
16
Ronald van den Berg
Principal Consultant People & Performance Mob: +31 (0)6 – 15030294 Secretary: +31 (0)30-6898844 Mail to: [email protected]
Tim van der Wal
Principal Consultant People & Performance Mob: +31 6 1503 0286 Secretary: +31 (0)30-6898844 Mail to: [email protected]
Lysette Kampman
Managing Consultant People & Performance Mob: +31 6 29560779 Secretary: +31 (0)30-6898844 Mail to: [email protected]
Peter Speleers
Practice Manager HCM Technology Transformation Services
Mob: +3227081666 Mail to: [email protected]
Hannele Koskenmäki
Managing Applications Consultant
Mob: +358405108973 Mail to: [email protected]
Mårten Nilsson
Consultant
Mob: + 46 702925957 Mail to: [email protected]
Andreas Stålbäck
Consultant
Mob: + 46703395607 Mail to: [email protected]
Hugo Ruiz
Managing Consultant
Mob: 0034-647746053 Mail to: [email protected]
Ronan How
UK HR Cloud Lead
Mob: +447891158643 Mail to: [email protected]
Agra Fernando
HCM Consultant
Mob: +49151402504 60 Mail to: [email protected]