Cloud voice Platforms - Wholesale VoIP Solution
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Making Voice Profitable in the IP EraCloud Voice Platforms
June 2013
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Alianza is Accelerating Voice Success
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Leading provider of cloud voice delivery solutions
• Turnkey wholesale solution
• SaaS‐based model eliminates CAPEX and lowers OPEX
• Residential, business and mobile services
Proven model
• Founded in 2009; Salt Lake City, UT HQ
• Fast growing: 68% CAGR
• 500 million minutes in 2012
Market-focused innovation
• Alianza developed code and intellectual property
• Accelerate Voice™ partner program
• Mature API for back‐office integration
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Voice market in transition
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$84 billion fixed voice market in transition• TDM to VoIP evolution• Legacy infrastructure end of life• Declining margins
$106 billion mobile voice market stuck on TDM• LTE forces change• IMS complexity and cost delays
IP consolidation• Service innovation requires IMS
and SIP
$84,432
$118,582
FIXED MOBILE
Re
ven
ue
(m
illio
ns)
North America Voice Services Market 2012
Source: Gartner (Q1 2013)
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VoIP Evolution is Daunting
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Financial Constraints & Risks• Front‐loaded CAPEX • Fixed OPEX • ARPU pressure and voice market dynamics
Opportunity Cost• Diversion from strategic
initiatives• Budget constraints
Operational Challenges• Back office integration & automation• Fulfillment, provisioning & support• Vendor management
Architectural complexity• Significant departure from traditional TDM voice and PSTN• Completely new for greenfield service providers• Traditional architectures require numerous vendors• Basic IMS call = 136 Messages/17 Entities/6 protocols
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Next Gen Voice: Investment is Main Barrier
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New cost models required to make voice profitable in
changing market
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Cloud Voice Platform
• Turnkey voice network• Complete CLASS 5 and
IMS feature set
Wholesale Carriers
• Off‐net origination & termination
• PSTN connections
• CLEC services
Solution: Cloud Voice Platform
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Carrier partners
MN
O
WIS
P
Telc
o
Cab
le
ServiceProviders
• Broadband services
• Product definition
• Subscriber acquisition
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Cloud Voice Platform Architecture
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MobileServices Residential SMB
End-UserWeb Access Administrator
Application Programming Interface (API)Logic Layer
Core PlatformCarrier
InterfaceBilling
SupportSystem
DeviceProvisioning
Data FeedsData Integration
Feature Server
Session Manage‐
ment
SessionBorder
Controller
Comprehensive solution consolidates over 10 elements
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Flexible and Powerful Service Definition
• 100% customizable to define products that address your market requirements
• Fine tune services to respond to market dynamics
• Create new service bundles in minutes
Solution
• Residential
• SMB
• SIP trunking
• OTT
Calling Plans
• Unlimited
• Metered
• International bundles
End-User Features
• Voicemail
• IVR
• Find me/follow me
• 60+ features
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Back Office Integration
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• Supports all users and uses cases‐ Definition‐ Management‐ Reporting
• Multiple integration points: 350+ web methods
• SOAP/XML and REST support
• Web portals‐ Service provider management
(ATAC) ‐ Customer portals (AMP)
ATAC
OSS/BSS
Alianza API
AMP
ProductManagement
Define offerings
Pricing
Branding
End User
Self‐care
Customer Care
Order entry
Support
Operations
Troubleshooting
Inventory management
Device management &
provisioning
Customer portal
Service Provider
Data feeds
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Accelerate Voice Ecosystem
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Alianza Addresses All Scenarios
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GreenfieldVoice
WISP
Satellite
New revenue
Fast time to market
Initial Migration
MNO
MVNO
LEC/PTT
Cable
Fast time to market
Clear business case
VoIP 1.0 Replacement
CLEC
LEC/PTT
Cable
Lower TCO
Improved margins
End‐of‐Life migration
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A Clear Business Case for Voice
• Reduces risk by eliminating CAPEX
• Maximizes gross margins
• Aligns costs with subscribers
• Enables net margin contribution from the first customer
• Provides access to scale without paying for it on day one
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Summary
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• Provide turnkey voice network in the cloud
• Eliminate CAPEX
• Provide pay‐as‐you grow SaaS model
• Integrated with back‐office for control, care and billing
Making Voice Profitable in the IP Era
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Keep In Touch
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www.alianza.com
http://www.linkedin.com/company/alianza
www.twitter.com/alianza_inc