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Cloud Services: Opportunities & Challenges for East Africa
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Transcript of Cloud Services: Opportunities & Challenges for East Africa
Cloud Services: Opportunities and Challenges for East Africa
Danson Njue
Research Analyst – Africa
Informa Telecoms & Media
www.informatandm.com
© Informa UK Limited 2013. All rights reserved
ITNewsAfrica Innovation Dinner
Nairobi, 10 December 2013
16/10/12 www.informatandm.com 2
About ITM
Cloud services:
Basic concepts
Cloud services:
Models and examples
Opportunities and challenges for
service providers in East Africa
Conclusions
Informa Telecoms & Media: Your insight partner
Informa: Leading provider of insight, events and training to the global telecoms and media community
3 June 2013
© Informa UK Ltd. All rights reserved.
www.informatandm.com
About Informa Telecoms & Media
Evolution of Computing
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Early ’80s-
PCs
Windows, DOS, GUI
Mid ‘80s-
Client /Server
Distributed Computing systems
Mid ‘90s-
Internet
Web Browsers, Emails, Web Hosting
2000s & Future-
Cloud
Cloud computing, Social networking
Cloud Computing
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Cloud – What it entails…
• It is about consumption
• Users consume what they want and when they want
• … and only pay for what they consume
New business model that brings about new economics
• Shift focus from CAPEX to OPEX
• Reduce cost
• Improve profitability
Reduced management
• Faster deployment of systems
• Improve reliability
Improved productivity
• Access-from- anywhere platforms
• Access to latest software
Impact of Cloud computing
…overall impact of cloud is to transform
businesses and drive revenue and productivity
Cloud computing models and examples: SaaS
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Consumer Enterprise
Accounting, CRM, ERP
Basic business apps
Virtual desktop
Storage
Multimedia content Gaming Security
Web conferencing
Video conferencing
Software as a Service (SaaS):- software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network (Internet).
IaaS/HaaS
Renting the computing power (server, storage and network
infrastructure) for a usage-based cost
.
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PaaS
Cloud service platform that allows users to rent virtualized servers to
run existing applications or develop and test new applications.
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Private vs Public cloud
Private cloud Public cloud
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Hybrid cloud environment: Combination of data and
services from a variety of models to create a unified
cloud environment
Set of hardware, networking, storage, services and interfaces owned and operated by an organisation for use by its employees, partners or customers
Set of hardware, networking,
storage, services and interfaces
owned and operated by a third
party for use by other
companies or users
Services from…
11
Enterprises
Integrators
Colos / hosters
Web
ISPs Telcos
Software Hardware
Devices
Governments Cloud vending machine
*by business origin
Africa’s ICT market players are diverse
But is Africa growing up digital?
12
Note: Average monthly interactions per Internet user across all African countries (mobile & fixed).
Source: Informa Telecoms & Media
Cloud models can change the velocity of digital service uptake.
13
Cloud Africa: A cloud phone for the masses
Airtel Madagascar’s Cloud Phone, using Movirtu technology, is a way for people to share a phone, but keep their personal SIM in the cloud.
Cloud Africa: Cloud-based education
14
PC-as-a-Service Schools in Ghana, Kenya, Tanzania and Uganda Laptops on a mobile broadband connection accessing cloud apps Ericsson and Intel are involved
Global Trends: Informa Cloud World Forum Global Insights Survey - June 2013
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IaaS 20%
Unified comms & collaboration
19%
Storage, backup 14%
Departmental apps 8%
Security 7%
Professional services
6%
SaaS marketplace
4%
Vertical apps 6%
Mobile device mgmt 3%
IT management
3%
Generic business apps 3%
Other 7%
CSP cloud services launched in 2012, by type
n = 318
Source: Informa Cloud World Forum Global Insights survey, June 2013
Satisfaction with public IaaS choices is patchy
16
June 2013
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www.informatandm.com
Public IaaS: In your country, do you feel there is competitive choice?
n= 318 Source: Informa Cloud World Forum Global Insights survey, June 2013 % of respondents by region. *small sample size.
Most satisfied
Least satisfied
Eastern Europe & CIS
Asia Pacific
North America Western Europe
Africa
Middle East
Latin America*
14%
39%
47%
Poor
Fair
Excellent
49%
41%
10% 33%
56%
11%
34%
53%
13% 25%
67%
8%
48%
46%
6% 23%
58%
19%
Outside North America, few believe that there’s enough choice in public IaaS.
Cloud computing’s economic impact is valued
17
June 2013
© Informa UK Ltd. All rights reserved.
www.informatandm.com
Is the use of cloud computing critical for a country’s economic competitiveness?
n= 315 % of respondents Source: Informa Cloud World Forum Global Insights survey, June 2013
Implication Nine out of 10 respondents link cloud computing to a country’s
economic competitiveness.
6%
7%
5%
6%
26%
24%
10%
23%
8%
12%
16%
56%
46%
69%
47%
64%
56%
45%
12%
22%
21%
26%
28%
32%
32%
0% 20% 40% 60% 80% 100%
Eastern Europe & CIS…
Asia Pacific respondents
Africa respondents
Western Europe respondents
Middle East respondents
Latin America respondents*
North America respondents
Not important Fairly important Very important Critical
n= 318 Source: Informa Cloud World Forum Global Insights survey, June 2013
% of respondents
Respondents from Africa value the cloud’s economic role most highly.
*small sample size.
18 www.informatandm.com
© Informa UK Limited 2012. All rights reserved
Across African ICT stakeholders, opinions differ
53%
50%
59%
68%
53%
49%
62%
68%
74%
68%
53%
71%
71%
71%
76%
0% 20% 40% 60% 80%
Mobile devicemanagement
Unifiedcommunicatio…
Data storage
Businessapplications
Managedsecurity
Most important cloud services for Africa?
Africanenterprises
African CSPs
African ICTsuppliers
Source: Informa Africa Industry Outlook survey, Nov. 2012
Africa’s ICT stakeholders must be aligned.
Africa Cloud 20:20 Index
19
2012 results
Cloud readiness benchmark based on 20 key indicators, including: • Economics (eg: GNI per capita, ICT % of
GDP)
• Web (eg: Internet users, Internet exchanges, telecom cloud providers)
• International connectivity (eg: international Internet bandwidth growth, per capita)
• Personal connectivity (eg: broadband penetration, smartphone usage)
• Energy (eg: availability, sales lost due to outages)
• Institutions (eg: M-government readiness, education investment, corruption)
• Society (eg: literacy, urbanization)
Africa’s telecom cloud is forming
20
• Claims Africa’s largest
telecom cloud infrastructure
• SME focus
• Also seeks government
partnerships
• Various SaaS; desktop as a
service across subsidiaries
• Virtual servers
• Data center builds
• Diverse SaaS offers
• UC, security & storage
• Cloud-based M2M
• Fiber + datacenter builds
• Cloud telephony
• SaaS trials; MS Office365
•Teraco & Neotel datacenter
tenancy; fiber build
• Madagascar cloud
telephony with Movirtu
• Google social tools
via SMS
• Funding for service
replication in Kenya
& beyond
• NTT-owned DiData +Internet
Solutions extensive cloud offers
• Fiber & datacenter builds
• SME, corporate, MNC
Examples include:
Cloud Africa: Future digital cities
21
Gabon Mandji Island Cybercity
South Africa Tshwane Smart City City of Johannesburg
Fiber and wireless-enabled cloud services will improve trade, education, health and environment in Africa’s emerging digital cities.
Mauritius Ebène Cyber City
Tanzania Rhapta City
Cameroon Douala Smart City
Developments include:
Ghana Ghana Cyber City (Accra)
Flickr/Jonathan Gill
Kenya Konza City
Other drivers
• Increased mobile broadband penetration :-
• Spread of connected objects => more and more objects/devices reporting their location and status to a cloud management system
• Need for new revenue streams by CSPs
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Opportunities for telcos in EastAfrica
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Storage and computing on
demand
SaaS
Hosting on demand
Unified Communications
Cloud security services
Wholesale capacity
Cloud –based billing
PaaS
Cloud Brokers
Cloud deployment can be done in a phased-approach
Phase 1
Phase 3
Phase 2
Challenges
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• Lack of usage-based billing platforms
• Security and privacy concerns • Compatibility and complexity issues • Lack of bandwidth guarantees which may greatly affect the
service
Cloud Africa: A delicate ecosystem
25
Submarine cables
Data centers
Fiber
IXPs
Spectrum
Copper
Telecom assets are critical – but they are not the whole story.
… it is also about…
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Rational pricing
models
Customer
segmentation
and multiple
cloud
environments
Right deployment model
Thank you
Questions?
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