Closing the gap business capabilities
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Transcript of Closing the gap business capabilities
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Business Capabilities If you want to
Architect the Enterprise
Founder and President of Iasa UK,
Matt Deacon, CEO, inTHiNK,
CTO (Co-founder) Ensygnia
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Technology
Business Strategy
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IT Maturity?
Managing IT like a business
Managing the IT capability
Managing the
IT budget
Managing IT for business
value
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IT Maturity?
Managing IT like a business
Managing the IT capability
Managing the
IT budget
Managing IT for business
value
X "As a"
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IT Maturity?
Managing IT like a business
Managing the IT capability
Managing the
IT budget
Managing IT for business
value
X "As a"
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Forget the “HOW!”
http://www.sonofthesouth.net/american-indians/pictures/cheyenne/indian-chief.jpg
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Look at the What!
• Capabilities describe WHAT a business does
• Encapsulates Activities that describe HOW it’s delivered
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Value Orientation
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Enterprise Value Mapping
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Capability map (simplified, partial)
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Restructure or Refactor Capability Heat maps
GO ACROSS
GO IN
Restructuring Refactoring
Value Streams Capability models
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Capability Value Streams
• Value Streams follow chains of services linking different capabilities together
• Allows us to identify primary and secondary performance issues
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Capability Value Streams
• By re-ordering and removing unnecessary capabilities many of the performance issues can be addressed.
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GO ACROSS GO IN
Creating the case for Change Capability Heat maps
Restructuring Refactoring
Value Streams Capability models
Synthesis
Outline business cases
Service catalogue
Exec review
Report
Target Operating Model
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Technology
Business Strategy
Business Capabilities
Service Orientation
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Thank you!
Architect the Enterprise
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