WebPhone Service

FREE international calling to UVicvia the Internet

anywhere, anytime!

Network Services | University SystemsClient Requirements

Before using WebPhone, be sure your computer meets the following minimum recommended requirements:

Adobe Flash: Adobe Flash 9 (or greater)

Audio: Microphone and earphones or headset with mic

Internet Browser: Browser supporting Flash 9 or greater.

Enable your mic or headset as per your system directions.

Technical Assistance

This service is supported by University Systems, Computer Help Desk.

Tel: (250) 721-7687WebPhone: UVic-7687Email: helpdesk@uvic.caWeb: helpdesk.uvic.ca

Top 5 reasons to use WebPhone• It’s free• It’s easy to use• It’s available anytime, from anywhere• It requires no Login• It requires no Download

When your call is completed, click on the Hang Up button or close the window in your browser.

To call another WebPhone number, click on the Refresh button, click or type the numbers, and then click the Dial button.

Faculty & Sta�

To include WebPhone in your UVic Telephone Directory listing, email signature and instant messages, you must �rst opt-in for the service.

Login to uSource (https://usource.uvic.ca), click on the Faculty & Sta� tab --> Personal --> View/Edit Directory Pro�le, and follow the instructions provided. Once you have successfully subscribed to WebPhone, you will be assigned a unique service identi�er (e.g., uvic-1234). Your service identi�er will appear in your UVic Telephone Directory listing the next business day.

You can then copy your service identi�er from uSource or the UVic Telephone Directory, and paste it into your email signature. Callers will then be able to click on the WebPhone link and call you directly at no cost. When you receive a WebPhone call on your o�ce telephone, it will be displayed as 15XXX.

Departments

WebPhone can be added to any UVic website, making it easy for recruits and students to contact the university.

To add Webphone to your department website, please contact the Computer Help Desk at:

Tel: (250) 721-7687WebPhone: UVic-7687Email: helpdesk@uvic.caWeb: helpdesk.uvic.ca

Introduction

UVic’s WebPhone service provides free click-to-call VoIP (Voice-Over Internet-Protocol) phone calls from our clients on the Internet through our websites and e-mail signatures. This means no more long distance or international charges when calling UVic!

Bene�ts

• Allows free inbound calls to UVic telephones from anywhere on the Internet, anytime;

• Enables “click-to-call” from UVic websites and telephone directories;

• WebPhone’s advanced technology makes UVic the �rst university in the world to o�er this service;

• This service requires no login, no download, no install and no cost!

Our Clients

• General public• Faculty and sta�• On-campus departments• Co-op Education students and employers• Distance Education students• International students

After you click on a WebPhone link the WebPhone client will appear and indicate that it is calling.

An Adobe Flash window will open and request access to your computer’s camera and microphone. In order to hear the call, you must click Allow.

You will then see that the call has been established. To prevent being asked to allow access for future calls, right click on the WebPhone client and click on Settings --> Allow --> Remember.

How to use WebPhone

General Public

To dial a WebPhone number, click on the link provided on a department website, UVic Directory listing or email signature. See examples below:

Department Website(Example)

Click on the icon to call us for free!

UVic Directory(Example)

Email Signature(Example)

John SmithUniversity Systemsph: 250-721-1234cell: 250-880-1234e-mail: jsmith@uvic.caweb phone: UVic-1234 (free long distance)