MESSAGE FROM OPS DIRECTOR

Dear Staff,

Greetings fellow security professionals,

The first quarter of 2016 has seen a rather bumpy road roll out for our

company. What many economists predicted seems to be coming true.

Everyone is feeling the economic pinch. We have felt it in the company

with clients having to cancel contracts due to not being able to afford our

services. And we see it with our staff who are struggling to honour

financial commitments.

When sitting down to communicate this month’s message with you, I

was reminded of a set work book I did at school called “A tale of two

cites” by Charles Dickens. Unfortunately and fortunately we have had

our own “tale of two cities” over the last month.

The fortunate chapter of our tale is when one of our security officers was

nominated for the service excellence program. He was chosen because a

particular customer had left their IPad in a common public place. Our

officer had picked this item up and handed it in to the on-site control

room. He could have quite easily taken this device. Not only did he live

up to our core values of honesty and integrity, he took it upon himself to

contact the client with his own cell phone and update them of his find.

The client was handed back the IPad and could not stop complementing

our company and officer. He displayed an unbelievable character and

customer service.

The unfortunate chapter of our tale is when two of our reaction officers

responded to an incident. They responded timeously and when on site

approached the scene by text book procedures. All our systems and

training had worked like clockwork to this point. The reaction officers

came across two suspects leaving the scene. When the suspects

encountered our reaction officers they fled in different directions. In the

process of fleeing they dumped all “the loot” that they had just stolen.

Our (now ex) reaction officers came across this large amount of money

and instead of securing the crime scene, decided to take the money for

themselves. Upon reviewing the CCTV footage the reaction officers were

arrested on the spot. Their weakness and greed have led to them spend

a very long time in jail.

The 24/7 Security name and reputation lives and falls on the actions of

individuals. Each and every one of you are a window to our brand. The

choice is yours to have our name flying with the eagles or being dragged

through the dirt. The choice is yours to whether you will be nominated

for a service excellence award or find yourself behind bars. We each have

our own “tale of two cities” written. Which chapter are you going to have

your name recorded in?

As always, be safe

CLIENT COMMENDATIONS

Dear David

On behalf of the committee of Dowerglen Ext 4 please accept our

sincere thanks for your prompt support yesterday during and after

the armed robbery.

We appreciate the fact that your whole team offered immediate and

full support all round. Thank you for the two guards you supplied,

they were out of this world! I personally thank Solomon Motsana

(Main Gate) and Johannes Ramoba (Hydro Park) for their excellent

attitude, service with a smile and the professionalism they exuded, I

would love them on our site for sure!

It is hard to single out specific people as they were all on top of the

situation and managed every aspect brilliantly but I appreciate the

ongoing support from Dean and Peter, even today.

Good Team David, well done!

Dower Estate Homeowners Association Committee

Ingrid Preston

Hi Guys

Please could you pass on to your teams on the ground a huge thank

you for their assistance yesterday. They saved me from several days

of no water, when they found the chaps who erroneously

disconnected my water supply (they had my water meter marked

against some other person who was in arrears with their

account). They also saved me from losing my temper completely and

doing something dumb and helped me keep the Joburg water people

on site until the issue could be resolved.

None of this was required in terms of their job description, so it was

all discretionary effort, and I cannot thank the guys enough, Giles

Bronze:

Solly Selowa; Thomas Makamu; Eglon Nkala; James Ditabo; Bongeleni Bhengu; Christopher Buhlongu; Thulani Ndlovu;

Nelson Mabasa; Tebogo Malema; Aubrey Maluleka; Bennel Dube;

Douglas Magomotso; Israel Taukobong; Thomas Mataboge;

Luckson Dube; Daniel Mohale; John Mgobo; Norman Mapanzula;

David Mofokeng;Jabulani Zwane; Mlungisi Sibanda;

Shenita Naransamy; Themba Radebe;

Silver: Luckson Dube; Daniel Mohale

Bronze:

Shadrack Manyike; Ofentse Manzoor; Kedibone Tabudi; Lydia

Montsho; Isaac Thivheli; Bethwell Ngema; Cleopas Manadile;

Agnes Pila; Tshililo Ramouha; Orkney Mathebula; Ronald

Mthembu; Solomon Komane

Silver:

David Mofokeng

Gold:

Luckson Dube

Dear Security Officers,

Please see Winter Coats ordered for you.

This is how you should wear it:

Blazer under coat & buttoned up.

You are not allowed to wear a parka jacket or any other jacket under the winter coat.

You may not wear a pullover and the winter coat without your blazer over it.

All winter coats to be returned by the 29th of August 2016 or

you will be charged for the cost of the winter coat.

We are pleased to introduce to you our

new General Manager for the Armed

Response and Technical Divisions, Mike

Kidson. Mike joins the 24/7 Security team

as from the beginning of May 2016.

We welcome Mike to the 24/7 Security

family and look forward achieving great

successes together.

Please be advised that if you had an injury on duty and need to go

to Hospital then the best Private Hospital to go to would be

“Sunning Hill Hospital”

Address:

Cnr. Nanyuki & Witkoppen Rd, Sunninghill, Sandton

Tel: (011) 806-1500

WCA Claim number: 990000223399 (Remember to take your ID)

7 Ways to Reduce Your Carbon Footprint

Want to save some dollars while conserving the environment?

Even few simple changes around your home can reduce your

carbon footprint. From opting for a shower instead of a bath

to supplying your own reusable bags at the grocery store, you

can prevent waste and pollution. Take a look at some fixes

that will have you living greener in no time.

1. Dial it down. Moving your thermostat down just two

degrees in winter and up two degrees in summer could save

about 2,000 pounds of carbon dioxide per year.

2. Turn it off. Artificial lighting accounts for 44 percent of

electricity use in office buildings. Make it a habit to turn off

the lights when you're leaving any room for 15 minutes or

more. Same goes for electronics; switch off power strips and

unplug electrical devices when you're not using them.

3. Use cold water. Using cold water can save up to 80 percent

of the energy required to wash clothes. Choosing a low setting

on the washing machine will also help save water.

4. Switch to e-billing. In the United States, paper products

make up the largest percentage of municipal solid waste, and

hard copy bills alone generate almost 2 million tons of CO2.

Save paper by signing up for e-billing.

5. Buy local. In North America, fruits and vegetables travel an

average of 1,500 miles before reaching your plate. Buy fresh,

local food to eliminate the long distances traveled and

preserve nutrients and flavor.

6. Recycle. You can recycle plastic bottles, paper, electronics

and batteries, among other items. Learn how to properly

dispose of or recycle these products and reduce consumer

waste.

7. Go solar. Powering your home with solar

panels can reduce your electric bills, shrink

your carbon footprint and increase your home's

value.