Client-Centred Communication Skills for Veterinary Nursing Practice

Abstract This lecture focuses on communication in veterinary practice and gives an interesting and informative discussion of the central concepts of communication and the importance of having good communication skills in practice to ensure high standards of client care and, most importantly, high standards of pet care and welfare.

Learning outcomes By the end of this programme:

-You will have knowledge of what is meant by client-centred communication and care.

-Understand the importance of recognizing and responding to the special needs generated by human –companion animal relationships within client-centred communication.

-Have awareness of key concepts of communication within veterinary nursing practice.

Course Notes