Client Advisory Board for Investment Managers - Citibank · Client Advisory Board for Investment...

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11–12 March 2010 | Armonk, NY GTS CLIENT ADVISORY BOARD Client Advisory Board for Investment Managers Welcome

Transcript of Client Advisory Board for Investment Managers - Citibank · Client Advisory Board for Investment...

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11–12 March 2010 | Armonk, NY

GTS CLIENT ADVISORY BOARD

Client Advisory Board for Investment Managers

Welcome

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WelcomeWe are pleased to welcome you as a member of Citi’s Client Advisory Board for Investment Managers.

We hope you will derive great benefit from your participation on the board. We hope to form a community of stakeholders that interact regularly to share information and best practices with peers who have similar concerns, interests and challenges. We welcome both your advice and guidance that will help drive our strategic direction and, look forward to addressing business-critical issues being raised in today’s environment.

We’ve gathered a highly experienced team here to speak with you about your challenges and ideas and we anticipate a productive meeting. Thank you for joining us.

Neeraj Sahai Global Head Securities and Fund Services Global Transaction Services Citi

Dirk Jones Global Head, Client Management Securities and Fund Services Global Transaction Services Citi

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Table of ContentsAgenda .....................................................................................................................................................2

Meet the Board .......................................................................................................................................4

Meet the Citi Team ............................................................................................................................... 18

Meet the Speakers ...............................................................................................................................27

Key Contacts ........................................................................................................................................ 30

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Day Two – Friday, March 12, 20107:30 a.m. Breakfast

8:30 a.m. Roundtable: Latest in Distribution ChannelsAlexis Calla, Head of Investment Products & Advice, Citi International Consumer BankingDavid Bailin, Global Head of Managed Investments, Citi Private BankLeaders from Citi’s private and consumer bank will examine the move of investment banks to offering ETFs; the move to or away from proprietary Hedge Fund units; and the ubiquitous changes to retail structured products. As a group we will discuss the consequences of these market changes and their effect on choice of platforms and service providers.

9:30 a.m. Dialogue on Innovation Chandresh Iyer, Product Head — Global Custody and Investment Services, Citi GTSChandresh Iyer, responsible for GTS’ strategy, product development and capabilities targeted toward the investment services industry, will discuss connection points in the industry, data workflow, and Citi’s strategy and development. This discussion will ask the question: Are investments in distribution servicing platforms, including integrated custody, multimanager and wealth management ecosystems, the right focus?

10:15 a.m. Break

10:30 a.m. Roundtable: Sell Side Relevance to InvestorsRick Bartlett, Head of Equities, Americas, Citi Institutional Clients GroupCurt Brill, Global Head of Electronic Markets, Citi GTSLeaders from across Citi’s capital markets business will discuss the opportunities for buy and sell side to interoperate. With the proliferation of multiple trading venues and liquidity pools, and commoditization of trading firms, the roundtable will examine the attractiveness for “one-stop shopping” and the resulting economies that can be realized by streamlining execution through to custody.

11:15 a.m. Rebuilding Trust and Confidence in the Financial MarketsDavia Temin, President and CEO of Temin and Co.Nick Calio, Executive Vice President of Citi’s Global Government AffairsDavia Temin is a reputation and crisis management strategist who counsels CEOs, boards, and leadership teams of market-leading corporations and financial institutions on how to strengthen their reputations. Nick Calio is responsible for Citi’s government affairs at all levels in the United States, as well as in the other countries in which Citi does business. This session will discuss the current climate for financial institutions, the view from Washington and opportunities that exist to rebuild investor confidence.

12:00 p.m. Lunch & Discussion: The Role of the Chief Information Officer Don Callahan, Chief Administrative Officer, CitiDon Callahan, who oversees Operations and Technology, Marketing and Branding, and Corporate Affairs for Citi, will discuss the role of the CIO in financial institutions. He will provide insights from his experience at Citi in shaping information infrastructure and technology across the broad organization.

1:30 p.m. Roundtable: Importance of the Client ExperienceJervis Smith, Global Head of Investors Client Executive, Citi GTSJervis Smith, responsible for relationship management to the investment community, will lead this interactive discussion that solicits how investors define client service, by what measures they rate providers in terms of service and the importance of that measurement when choosing a provider. The session will examine what exists in today’s market and the programs required to foster better business operations.

2:15 p.m. Closing Discussion & RemarksNeeraj Sahai, Global Head of Securities and Fund Services, Citi GTS

AgendaDay One – Thursday, March 11, 2010 Morning Arrivals, Registration and Check-in

12:00 p.m. Lunch

1:00 p.m. Welcome & IntroductionsFrancesco Vanni d’Archirafi, CEO, Citi Global Transaction Services (GTS)Neeraj Sahai, Global Head of Securities and Fund Services, Citi GTSDavia Temin, President and CEO of Temin and Co.This session will discuss the objectives of the client advisory board and request the contribution of each board member to introduce him or herself and share expectations for the program.

2:00 p.m. Market Evolution — Where Are We and What Will Happen Next?Larry Tabb, CEO & Founder of Tabb Group Larry Tabb, founder and CEO of TABB Group, the financial markets’ research and strategic advisory firm focused exclusively on capital markets, will discuss the most pressing issues in today’s investment environment: distribution channels, new opportunities and the latest regulations affecting our industry.

3:00 p.m. Break

3:30 p.m. Innovation in Technology and Operations: A Virtual Back OfficeMike McGovern, Global Head of Technology for Securities and Fund Services, Citi GTSSanjay Vatsa, Head of Transformations for Securities and Fund Services, Citi GTS Sanjiv Sawhney, Global Head of Fund Services, Citi GTSThis panel, composed of leaders in technology and information transformation projects, will discuss Citi’s practices for supplier management and innovations in architecture and platforms. As a group we will examine how best practice management provides the real potential of a virtual back office for our clients.

4:30 p.m. General Interest Topic: The Brain as It AgesDr. Howard Fillit, Executive Director of the Alzheimer’s Drug Discovery Foundation and the Institute for the Study of AgingOne in three individuals will be affected by Alzheimer’s disease by the age of 80, but people with high cognitive vitality remain intellectually sharp as they age. Howard Fillit, M.D., a leading authority on gerontology and Alzheimer’s disease, will discuss a topic of interest to us all: maintaining brain health in our increasingly complex lives.

5:30 p.m. Free time

7:00 p.m. Cocktails & Dinner Hosts: John Gerspach, Francesco Vanni d’Archirafi and Neeraj SahaiJohn Gerspach, Citi’s Chief Financial Officer, will host dinner and give remarks on the challenges and successes that our business has faced in the recent months. Dinner will be followed by a port and chocolate tasting.

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Man InvestmentsTony GurneyGlobal Head, Marketing and Client Services

Andy StewartExecutive Vice President, Chief Administrative Officer

Marshall Wace LLPMichael SargentChief Financial Officer

MFS Investment ManagementRobin Stelmach*Chief Operating Officer

Mirae AssetDr. Peter Lee*Chief Executive Officer

MN ServicesErik Hulshof*Director of Risk Reporting and Operations

Natixis Global AssociatesSharon Wratchford*Executive Vice President

Old Mutual Asset Management Trust CompanyVincent ManningSenior Vice President, Executive Director

OrbisGarth RempelHead of Fund Operations

Pioneer InvestmentsCarolina Corradi*Global Chief Operating Officer

Pioneer InvestmentsDavid HarteCOO & Global Head of Investments Operations

Putnam InvestmentsPeter FerrelliDirector of Global Institutional Client Service

RidgeWorthDavid Edison*Chief Executive Officer

SchrodersMurray Coble*Asia Chief Operating Officer

Markus RuetimannGlobal Chief Operating Officer

Skandia InsuranceMarc Bulstrode*Chief Commercial and Finance Officer

Standard Life InvestmentsWilliam LittleboyChief Operating Officer

The Blackstone GroupBrian GavinChief Operating Officer, Funds of Hedge Funds

Victory Capital ManagementDavid BrownChief Operating Officer

Mike PolicarpoPresident, The Victory Funds

William Blair & CompanyWilliam Smirl*Principal and Chief Operating Officer, Investment Management

AEGON USA Investment ManagementDavid Carney*Global Treasurer and Chief Financial Officer, Executive Vice President

AEGON Global Asset ManagementChristophe FerrandEuropean Chief Operating Officer

Frans MeerveldHead of Global Enterprise Office

AIG Inc.Terrence ClancyChief Financial Officer — Alternative Investments

Allianz SEMartyn Cuff*Global Head of Operations

Aviva InvestorsJohn HodgsonOperations and Change Director

Bank Consortium Trust CompanyKa Shi LauChief Executive Officer

Calamos InvestmentsRandy ZipfelSenior Vice President andChief Operating Officer, Investments and IT

Colonial LimitedPaul Gately*Asia Chief Operating Officer

Cramer Rosenthal McGlynnCarlos LealExecutive Vice President, Chief Financial Officer

DimensionalPatrick KeatingChief Operating Officer

Federated InvestorsAnne KruczekSenior Vice President, Head of Investment Administration and Operations

FidelityTim Lohe*Senior Vice President

Franklin Templeton ServicesAlok SethiPresident

Goldman Sachs Asset ManagementTheodore T. SotirChief Administrative Officer

IKANO Fund ManagementClaus Thulstrup*Chief Operating Officer

InvescoJeff Andrews*Deputy Chief Operating Officer

Janus Capital GroupNigel AustinSenior Vice President, General Counsel of International Funds

Kelley HowesExecutive Vice President, Chief Administrative Officer

John HancockCharles Rizzo*Chief Financial Officer

Legal & General Group PLCKevin Gregory*Europe, Middle East & Africa Chief Operating Officer

Legg MasonBob SheplerHead of Global Funds Administration * Unable to attend this session.

Meet the Board

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In October 2009, Frans Meerveld became Head of Global Enterprise Office at AEGON Asset Management. The objectives of the Global Enterprise Office are: support Global COO (and Regional COOs) and the AAM organization where appropriate by capturing ideas and initiatives regarding standards and governance; driving overall standardization and consolidation (centers of excellence) when applicable and agreed by the business; best-practice sharing; leveraging of synergies; and managing/coordinating implementation of individual initiatives toward global standardization, in cooperation with Regional COOs and regional staff (made available on an initiative-by-initiative basis).

Frans Meerveld was appointed Chief Operating Officer of AEGON Asset Management NL in April 2007. Prior to this, he was Operations Manager from May 2004 – 2007, responsible for the back-office activities. Before this, he was Manager of Compliance, Legal & Tax at AEGON Asset Management NL. From 1995 until 2003 he held various roles conducting financial audits in the financial sector (insurance companies and pension funds), charity and construction industry at PriceWaterhouseCoopers in The Hague. Frans Meerveld holds a Bachelor’s in Business Administration and is trained as a certified public auditor.

Frans MeerveldHead of Global Enterprise OfficeAEGON Global Asset ManagementThe Hague, The Netherlands

John Hodgson is the Operations and Change Director for Aviva Investors. John is responsible for operations and change at Aviva Investors and he is also a member of the Aviva Investors Executive Committee. He joined the investment industry in 2008 and in 2001 he joined the Aviva Group.

Prior to his current position, John held the roles of Executive Director at Norwich Union Life, Managing Director at RAC Autowindscreens, Service Improvement Director and Director of Strategy and Planning at Norwich Union Insurance and Offshoring Director at Aviva plc.

John holds an MA in Politics, Philosophy and Economics from St. Edmund Hall University of Oxford and an MSC in Environmental impact assessment and environmental Auditing. John also holds the ACA.

John HodgsonOperations and Change DirectorAviva InvestorsLondon, England

Ka Shi Lau is the Managing Director & CEO of BCT, one of the top-tier providers of pension and trust services in Hong Kong. Prior to joining BCT in 1999, she was Vice President (Marketing & Research) of the then newly incorporated Hong Kong Mortgage Corporation since July 1997. Graduated from Cornell University with an MBA, Ka Shi possesses extensive banking and finance experience which includes serving as executive of several major international banks (including Citibank) in both Hong Kong and New York in investment banking; project finance; global investment, trust and custody services; risk management and compliance; banking and securities operations for many years.

Apart from her current role as Chairman of the Hong Kong Retirement Schemes Association and the Retirement Schemes Subcommittee of the Hong Kong Trustees’ Association, she also serves on various regulatory and advisory bodies. Ka Shi received a Director of the Year Award 2008 from the Hong Kong Institute of Directors, making history as the first woman to have won in the Private Companies, Executive Director category. In 2009, she was named as one of the Most Extraordinary Women in Finance 2009, Favorite Personality of the Year as well as Responsible Business Leader by various local and regional organizations in recognition of her achievements in the areas of corporate governance and CSR advocacy at corporate and community levels.

Ka Shi LauChief Executive OfficerBank Consortium Trust CompanyHong Kong

Christophe Ferrand is the European Chief Operating Officer of the newly created AEGON Global Asset Management organization, responsible for Operations, IT, Performance and Reporting in Europe.

He is a member of the European Management Committee and a Director of the UK companies. He has been with AEGON for almost ten years in their UK Asset Management business.

Prior to joining AEGON, Christophe held different positions at Morgan Stanley London including running Equity Derivatives Control for Europe. Christophe trained as an Accountant with E&Y in Paris and holds business degrees from universities in France and the USA.

Christophe FerrandEuropean Chief Operating OfficerAEGON Global Asset ManagementEdinburgh, Scotland

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Carlos A. Leal, CPA, is an Executive Vice President and Chief Financial Officer at Cramer Rosenthal McGlynn, LLC (“CRM”), an investment management firm. Carlos joined CRM in 1999.

Carlos’ responsibilities involve the oversight of the Finance, Information Technology and Operations Departments of CRM. Carlos is part of the Executive Committee at CRM. Carlos is also CFO and Trustee of the CRM Mutual Fund Trust.

Prior to CRM, Carlos was an Audit Senior Manager within the Financial Service Group of Ernst & Young LLP.

Carlos LealExecutive Vice President, Chief Financial OfficerCramer Rosenthal McGlynnNew York

As Chief Operating Officer, Patrick M. Keating oversees Dimensional’s day-to-day business functions including the management of growth plans and capital investment. Pat, who joined the firm in 2002, previously led the business support division, which includes groups such as Operations and Technology that contribute to the growth of the financial advisor and institutional sales efforts.

Pat brings a wealth of management experience to Dimensional, including a five-year tenure as president of Canada’s Assante Asset Management. He helped Assante grow from a private firm of 20 people to a public company of over 4,000 after his seven years there.

As a manager for over 25 years, Pat has overseen the growth of many companies in industries from electronics to finance. Originally an accountant, he received his BA in Economics from the University of Winnipeg in 1978 and is a CFA Charterholder.

Patrick KeatingChief Operating OfficerDimensionalAustin, TX

Anne Kruczek is Senior Vice President and Head of Investment Administration and Operations at Federated Investors, Inc., an investment management firm headquartered in Pittsburgh, PA.

Starting at Federated as a Trainer in 1981, she subsequently held various positions within Marketing Communications and then served as the Director of Product Development until 2001. At that time, she designed and launched Federated’s Private Investment division, which has grown to more than $2 billion. Her most recent position expands her oversight role to all investment support infrastructure to the $210 billion managed by Federated.

Anne is a graduate of Boston College and attended the Kellogg Graduate School of Management, Northwestern University, focusing on Business-to-Business Marketing.

Anne KruczekSenior Vice President, Head of Investment Administration and OperationsFederated InvestorsPittsburgh, PA

Randy Zipfel oversees the investment support and information technology functions. He joined Calamos in 2006 and has more than 25 years of management, administration and financial experience.

He previously served as Chief Operating Officer for INVESCO-NAM, where he directed all administrative, financial, human resources and business/investment support functions.

Mr. Zipfel has a Bachelor’s degree in Computer Science and Business Systems from Bowling Green State University and an MBA from Bellarmine University, with an emphasis on Management.

Randy ZipfelSenior Vice President andChief Operating Officer, Investments and ITCalamos InvestmentsNaperville, IL

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Ted is Chief Administrative Officer for the international business of Goldman Sachs Asset Management (GSAM). This business represents in excess of $210 billion in assets under management with product offerings domiciled in Japan, Korea, Luxembourg, Ireland and Cayman Islands. In addition, he heads a number of GSAM’s global initiatives, including Global Products Group and Global Client Service and is Chairman of the Offshore Funds Business and Chief Operating Officer of Distribution. From 1996 to 2009, he was Co-Head of GSAM Europe. Ted was named Managing Director in 1996 and Partner in 2006.

Ted joined Goldman Sachs in 1986 and worked for six years as a fixed income institutional salesperson in the Mortgage Securities Department. He left Goldman Sachs to join Fidelity Investments in Boston as a fixed income portfolio manager. Upon rejoining the firm in 1993, Ted was a fixed income portfolio manager in New York. In 1996, he assumed responsibility for GSAM’s distribution, sales and marketing for Europe and Asia ex-Japan, a role he held through 2001. During this period, he directed the acquisition and integration of the CINMan business.

Ted earned an MBA from the Amos Tuck School of Business Administration at Dartmouth College in 1986 and a BSE from Princeton University in 1980.

Theodore T. SotirChief Administrative OfficerGoldman Sachs Asset ManagementLondon, England

Kelley Howes is Executive Vice President, General Counsel and Chief Administrative Officer of Janus Capital Group Inc. and is a member of Janus’ Executive Committee. Kelley oversees Legal, Corporate Risk Management, Global Operations, Fund Services, Investment Accounting, Financial Reporting and Tax, and the Office of the Fund’s Treasurer. Prior to being named General Counsel of the firm, she served as Senior Vice President and General Counsel of Janus Capital Management LLC, a subsidiary of Janus Capital Group.

Kelley previously held the position of President and Chief Executive Officer of the Janus Funds. She is on the board of directors of ICI Mutual Insurance Company and the Denver Metro Chamber of Commerce. Prior to joining Janus in September 1994, Kelley was Assistant Vice President and Counsel with the Investor Services Group of The Boston Company Advisors, Inc., in Boston. She received her Bachelor of Arts degree in government from St. Lawrence University and her Juris Doctorate from Suffolk University School of Law.

Kelley HowesExecutive Vice President, Chief Administrative OfficerJanus Capital GroupDenver, CO

Based in London, Nigel Austin heads the international legal team responsible for supporting Janus Capital International’s business globally (ex-U.S.) — specifically, supporting the development and distribution of Janus Capital Group’s international funds and asset management services across Europe, Middle East and Asia Pacific regions.

Nigel graduated in law from Edinburgh University in 1987. Subsequently he spent five years in private practice with McGrigor Donald specializing in corporate transactions.

He has over 15 years’ experience of advising on asset management matters, firstly with Franklin Templeton and latterly with Janus Capital International whom he joined in 2000.

Nigel AustinSenior Vice President, General Counsel of International FundsJanus Capital GroupLondon, England

Alok Sethi is President of Franklin Templeton Services, LLC (FTS), a subsidiary of Franklin Resources, Inc. (FRI). FTS provides investment management services to Franklin Templeton products globally. Alok is also responsible for Franklin Templeton International Services (India) Private Limited (FTIS) and Franklin Templeton Investments Poland SP.z.o.o.

Prior to joining FTS, Alok was with Mphasis BFL as the Chief of Staff to the Chairman and operated as the COO of the BPO business and later as the Head of Global Operations of IT Services. Before Mphasis, Alok was the COO of Andersen as part of its India Leadership Team.

He is a member of the Institute of Chartered Accountants of India and is a Bachelor of Commerce (honors) graduate from Delhi University.

Alok SethiPresidentFranklin Templeton ServicesSt. Petersburg, FL

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Tony Gurney is Global Head of Marketing and Client Services at Man Investments, and is a member of its Management Committee.

Prior to joining Man Investments in 2006, Tony spent four years with Financial Risk Management, a fund of hedge funds manager, as Chief Operating Officer.

In 2000, Tony left JP Morgan with the senior members of the convertible arbitrage trading team to set up Ferox Capital Management, serving as COO. From 1993 to 2000, Tony worked for JP Morgan and led the Operations, Finance and Technology teams supporting the firm’s equity derivatives business in New York.

Previously Tony worked for Andersen Consulting in the banking and finance division. Tony graduated from Loughborough University in 1987 with a first class honors degree in Computer Science.

Andy Stewart is Global Head of Managed Accounts and is President and Chief Operating Officer of Man Investments Inc. Andy is charged with oversight of Man’s managed account initiatives globally and is responsible for business management and overall supervision of the firm’s activities in the U.S. He also works closely with the senior management team on firm-wide strategic business planning.

Prior to joining Man in 2008, Andy spent five years at Financial Risk Management (FRM) most recently in New York where he led FRM’s product development and strategy efforts and was a member of the Board of directors. Previously, he was Head of Business Development, General Counsel and Chief Compliance Officer for FRM in North America and held a number of management positions covering legal, compliance, sales, marketing, client service and operations functions with FRM in London. Before joining FRM, Andy was an attorney in the Investment Funds Group at Akin Gump Strauss Hauer & Feld.

Andy Stewart received a BA from the University of California, Santa Barbara and a JD, cum laude, from Indiana University, where he was an editor of the Indiana Law Journal. He holds his FINRA Series 7, 24, 63 and NFA Series 3 licenses and is a CAIA (Chartered Alternative Investment Analyst) charterholder.

Tony GurneyGlobal Head, Marketing and Client ServicesMan InvestmentsLondon, England

Andy StewartGlobal Head Managed AccountsChief Operating OfficerMan InvestmentsNew York, NY

Robert B. Shepler joined Legg Mason (formerly Citigroup Asset Management) in June 1999. He is currently responsible for leading the team that provides funds administration and service provider oversight for 167 U.S. ’40 Act mutual funds with assets under management of $210 billion and an approximately equal number of non-U.S. funds with assets under management of $25 billion located in seven different domiciles.

Before assuming his present position for Legg Mason in 2006, he served within Citigroup Asset Management for three years as general manager of the U.S. Retail and High Net Worth business and, previously, as Head of Corporate Development, where he was instrumental in the creation of CitiStreet, a leading benefits administration and retirement services provider.

Prior to joining Citigroup Asset Management, Robert was Managing Director, Corporate Development and Analysis, at Bankers Trust Company in New York. While there, he led the internal evaluation and completion of several important mergers and acquisitions transactions. Prior to this, Robert was Vice President, Financial Reporting, at Goldman Sachs & Co. in New York. He began his career with Price Waterhouse, where he focused on client services within the financial sector.

Robert received an MBA from the Harvard Graduate School of Business Administration and earned his BA in History, cum laude, at Williams College. He is a Certified Public Accountant and holds Series 7, 24 and 51 securities industry licenses.

Bob SheplerHead of Global Funds AdministrationLegg MasonNew York, NY

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Michael Sargent joined Marshall Wace in June 2004 as CEO of the firm’s U.S. business, Marshall Wace North America LP. He was responsible for establishing the firm’s operations in the United States, recruiting an investment, operations and technology team to support the introduction of the firm’s systematic equity products to the Americas. In October 2008, he assumed the additional responsibilities of Chief Financial Officer for Marshall Wace LLP. He is a member of the Partnership Management Committee, Chairman of the Operations Committee and a partner of Marshall Wace LLP.

From 2002 to 2004, Michael was an Associate Director of Global Equity Research at Citigroup Asset Management. Michael joined CAM after a 12-year career in equity research at Salomon Smith Barney, including six years as an equity analyst covering the U.S. chemical industry; four years as Head of Asian Equity Research; and two years as Global Chief Administrative Officer for the Equity Research division.

Michael gained a Bachelor of Science degree in Biology with a Chemistry minor from Fairfield University, Connecticut in 1984 and a Master’s in Molecular Biochemistry from SUNY at StonyBrook, NY in 1987.

Michael SargentChief Financial OfficerMarshall Wace LLPGreenwich, CTPHOTO NOT

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Peter Ferrelli is Managing Director and Director of Putnam’s Global Institutional Client Service. In this role, he is responsible for the development and management of all client service and reporting for Putnam’s institutional clients worldwide.

Peter’s diverse operations and investor servicing experience has included several global institutional and retail responsibilities in the area of shareholder and advisor servicing, U.S. retirement operations, offshore funds and custody services.

He is currently a Director of Putnam Investments Limited, Ireland, where he performs oversight responsibilities for Putnam’s Dublin World Trust Funds. Peter has been in the investment industry since he joined Putnam in 1986. He received his BS Business Administration from Plymouth State University.

Peter FerrelliDirector of Global Institutional Client ServicePutnam InvestmentsBoston, MA

David Harte is the Global Head of Investment Operations for Pioneer Investments and the Chief Operating Officer of Pioneer Investment Management Limited and has more than 20 years’ experience in the financial industry.

Before this, David was Chief Administrative Officer at Pioneer Investments. In that role, he was responsible for the Facilities, Finance, Investment Operations, Fund Operations, Transfer Agency, Organizational Change Management and Risk Management departments. Prior to joining Pioneer Investments in June 2003, he was Chief Operating Officer and a member of the Board of Directors at Bear Stearns Bank plc (BSB), Dublin, where he was responsible for Operations, IT, Finance, Trustee & Custodial Services and Legal and Compliance of the bank.

David was initially recruited by BSB in 1997 as Head of Internal Audit and was promoted to Director of European Internal Audit, the position he held between 1999 and 2001. David holds a BA (Honors) degree in Economics and Geography from Trinity College Dublin.

David HarteCOO & Global Head of Investments OperationsPioneer InvestmentsDublin, Ireland

Garth W. Rempel joined Orbis in 2003. Garth currently serves as Head of Fund Operations and is the Director of Orbis Client Services (Canada) Limited.

He is primarily responsible for the middle- and back-office departments at Orbis. Garth previously held the position of Chief Financial Officer for Glenview Capital Limited.

Prior to Glenview, he was employed by International Fund Administration and Ernst & Young. Garth has his Bachelor of Commerce and is a Chartered Accountant.

Garth RempelHead of Fund OperationsOrbisBritish Columbia, Canada

Vincent Manning is Executive Director of Old Mutual Asset Management Trust Company. He is responsible for the overall strategic direction of the firm as well as its daily client servicing and operations. As Executive Director, he works with affiliates and Old Mutual on new fund launches and initiatives. Prior to the Trust Company, Vincent was Vice President of Investment Operations for Old Mutual Asset Management responsible for leading the team in its focus on providing strategic consulting services, managed services and enterprise solutions to Old Mutual and its affiliates.

Mr. Manning has represented Old Mutual as a member of the Money Management Institute’s (MMI) Technology and Operations Committee. In addition, he has been an active member of the National Investment Company Service Association (NICSA) participating on its Operations and Technology Committees. Prior to joining Old Mutual, Vincent was a Managing Consultant with Venture Financial Systems Group, LTD. At Venture he led mission critical projects focused on enhancing investment operations for leading financial services firms. He has also held positions at Fidelity Investment and William M. Mercer.

Mr. Manning holds an MBA with a Strategic Management concentration from Boston College and a BA degree in Economics from Brown University.

Vincent ManningSenior Vice President, Executive DirectorOld Mutual Asset Management Trust CompanyBoston, MA

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Michael Policarpo is a Managing Director with Victory Capital Management, responsible for all aspects of product management and maintenance. In addition, he also manages teams specializing in mutual fund administration, competitive analytics, performance measurement, communications and MIS. He also serves as President of The Victory Funds. Michael joined the firm in 2005.

Prior to joining Victory, he served as Vice President of Finance for Gartmore Global Investments, Inc. where he was responsible for strategic planning in conjunction with Gartmore’s senior management teams. Prior to his tenure with Gartmore, he worked for Ernst & Young as a senior accountant in the Assurance and Advisory Services Business unit.

Michael holds a BS in Business and Economics from Lehigh University. He is a Certified Public Accountant and a member of both the American Institute of Certified Public Accountants and the Pennsylvania Institute of Certified Public Accountants. He holds a Series 27 license and is currently in the process of obtaining his Chartered Financial Analyst Charterholder designation.

Mike PolicarpoPresident, The Victory FundsVictory Capital ManagementColumbus, OHPHOTO NOT

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Brian Gavin is a Senior Managing Director and Chief Operating Officer of the Funds of Hedge Funds group. Brian leads a cross-functional team charged with evaluating the operational and business risks of BAAM’s underlying hedge fund managers. He is responsible for business management, administration, technology, operations and finance of BAAM, and for helping determine the strategic direction and growth of BAAM. He also serves on BAAM’s Investment Committee. Brian and his team have been responsible for developing the operations and control infrastructures of Blackstone’s internal hedge funds.

Before joining Blackstone in 2002, Brian was a Partner in Arthur Andersen’s Hedge Fund Advisory and Capital Markets group. He received a BS in Accounting from New York University. He is a Certified Public Accountant.

Brian GavinChief Operating Officer, Funds of Hedge FundsThe Blackstone GroupNew York, NY

William Littleboy has served as Operations Director for Standard Life Investments for six years. He is responsible for operational, administrative and IT support for Standard Life’s Investments’ businesses globally. In addition to line responsibilities he has been an executive director of the firm and several of its subsidiary business, both regulated and unregulated, throughout. Prior to this he was the Chief Operating Officer of Pareto Partners (now part of the Bank of New York Mellon Group), a large niche quantitative asset management business.

William has also spent 18 years in International Banking with Citigroup where, among other assignments, he spent five years as Managing Director (MdV) and Chief Operating Officer of Citibank AG in Frankfurt, Germany.

He received his MA in Mathematics from St. John’s College in Cambridge.

William LittleboyChief Operating OfficerStandard Life InvestmentsEdinburgh, Scotland

David Brown is the Chief Operating Officer and a Senior Managing Director with Victory Capital Management. He also serves as a Trustee for The Victory Funds. David is a member of the Victory Capital Management Board of Directors, Austin Capital Management Board of Directors, Senior Management Committee and a member of KeyCorp Executive Council. He joined the firm in 2004 with Mr. Wagner.

Prior to joining Victory, Mr. Brown spent five years at Gartmore Global Investments in a number of management positions. Before joining Gartmore, he worked for Ernst and Young as a Manager in the Assurance and Advisory Business Services unit.

Mr. Brown holds a Bachelor of Arts in Political Science and Accounting from Ursinus College and a Master of Business Administration from Case Western Reserve University. He is also a Certified Public Accountant and maintains a Series 7 securities license.

David BrownChief Operating OfficerVictory Capital ManagementColumbus, OH

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Francesco Vanni d’Archirafi is the Chief Executive Officer of Global Transaction Services (GTS), a publicly reported division of Citi’s Institutional Clients Group. He joined GTS in 2003 as the Region Head for Europe, Middle East and Africa, and was the Global Head for Treasury and Trade Solutions (TTS) before his appointment to CEO of the business. Francesco has served in numerous leadership roles in his extensive career at Citi, from Country Treasurer for Peru and Corporate Finance Head for Italy, to Global Co-Head for Mergers and Acquisitions, Market Manager for Iberia and Country Corporate Officer for Citigroup for Spain. He was named Chairman and CEO of Citibank International plc in 2001 and was the European Customer Group Executive for Citigroup’s Corporate Bank based in London.

Francesco graduated magna cum laude from the American University in Washington DC with a BSBA degree in Finance, and obtained an MBA in Finance and International Business from Columbia University in New York City.

Francesco is the Chairman of Citibank Holdings Ireland Ltd and Citibank Europe plc. He serves on the boards of Mapfre America S.A., Clearstream International, LCH.Clearnet, and Business in the Community. He is also a board member of Junior Achievement Worldwide, a member of its Board of Governors, and is the Chairman of Junior Achievement — Young Enterprise Europe and the ENGAGE network.

Francesco Vanni d’ArchirafiChief Executive OfficerGlobal Transaction ServicesCiti

Meet the Citi Team

Don Callahan is the Chief Administrative Officer for Citi. Don oversees Operations and Technology, Marketing and Branding, and Corporate Affairs. He is a member of Citi’s Senior Leadership and Executive Committees. He joined Citi in October 2007.

Prior to joining Citi, Don was a Managing Director and Head of Client Coverage Strategy for the Investment Banking Division at Credit Suisse. He was a member of the Investment Banking Management Committee, the Investment Banking Management Council and the Chairman’s Board.

From 1993 to 2006, Don worked at Morgan Stanley, serving in numerous roles, including Global Head of Marketing and Head of Marketing for the Institutional Equities Division and for the Institutional Securities Group. He was responsible for establishing the client segmentation and relationship model used throughout Morgan Stanley’s Investment Banking, Equity and Fixed Income divisions. Prior to joining Morgan Stanley, Mr. Callahan held a number of marketing positions at International Business Machines Corporation (IBM). His last position there was Director of Strategy for IBM Japan.

He serves on the boards of Manhattanville College, the Salisbury School, the American Red Cross of Greater New York and the New York Hall of Science. Mr. Callahan received a BA in History from Manhattanville College and as a postgraduate attended Oxford University, where he read history.

John Gerspach was named Chief Financial Officer of Citi in July 2009. He is responsible for the financial management of the company. Prior to being named CFO, John was Controller and Chief Accounting Officer of Citi. He is a member of the Citi Senior Leadership Committee.

Mr. Gerspach has been with Citi since 1990 and has held various CFO and Chief Administrative Officer positions throughout the company. He has experience in both the Global Consumer Group and Citi Markets & Banking and has worked closely with all of the regions including serving as the CFO/CAO of Latin America.

Before joining Citi in 1990, Mr. Gerspach was CFO at Penn Central Industry Group. Previous to that he was Comptroller for the Defense Contracting Group at ITT Corporation. His professional career began at Arthur Andersen & Company.

Mr. Gerspach earned his degree in Accounting at the University of Notre Dame and is a CPA certified in the state of New York.

Don CallahanChief Administrative OfficerCiti

John C. GerspachChief Financial OfficerCiti

Neeraj Sahai is the Global Head of Securities and Fund Services. Mr. Sahai is also a member of Citi’s Institutional Clients Group Management Committee and Citi’s Global Transaction Services Management Committee.

Prior to assuming his current role, Mr. Sahai was Chief Financial Officer of Global Transaction Services, overseeing finance, risk, control, treasury, strategy and M&A, among other areas of the business. Immediately prior to this assignment, he was head of Citi’s Audit & Risk Review group for Markets & Banking.

Mr. Sahai has been with Citi for more than 23 years, starting as a Management Associate in 1984. His previous assignments include Managing Director for Cross-Border Custody and Securities Lending; Director, Strategy Implementation (Worldwide Securities Services); Global Transaction Services Head (India); Business Manager, Cash Management (India); and Relationship and Risk Manager in Financial Services and Corporate Banking. He is also a member of the Board of the Depositary Trust and Clearing Corporation.

Neeraj SahaiGlobal Head of Securities and Fund ServicesGlobal Transaction ServicesCiti

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Curt Brill is the Global Head of Electronic Markets for Securities and Fund Services (SFS). Curt rejoined Citi in 2006 and is responsible for devising and implementing effective strategies to enhance and expand the use of electronic market connections in delivering services to SFS clients. Shortly before rejoining Citi, Curt led a restructuring of OMX Groups, Bank and Broker Division. He managed the division to break-even in 12 months by repositioning the business as a back-office outsourcing service provider while exiting the licensed software business.

Prior to this, Curt was a founding member of Liberty, a Cedel subsidiary, which launched one of the first global order routing networks. As Managing Director, he guided Liberty’s growth and successful sale to Reuters. While at Reuters, he was part of the original management team for Radianz, which commercialized Reuters’ global communications network into a financial industry extranet. Curt was also responsible for building its Product Management and Marketing organization, which created the product branding and pricing structures still in use today. Previously, Curt was with Citi from 1982 to 1995 working in Worldwide Securities Services and Citi subsidiaries Quotron and Crossmar.

Curt received his BA degree in Finance from Queens College, CUNY in 1976 and his MBA degree from St. John’s University in 1986.

Curt BrillGlobal Head of Electronic MarketsGlobal Transaction ServicesCiti

David Bailin is Managing Director and Global Head of Managed Investments for Citi Private Bank. He is responsible for the development and oversight of all alternative and traditional managed investments, including due diligence, manager selection, portfolio allocation and end-to-end client service. He is also responsible for managing the Tailored Portfolio Group.

Prior to joining Citi Private Bank, David was President of Alternative Investment Solutions (AIS) for Global Wealth & Investment Management at Bank of America (BAC). Before its acquisition by BAC, David was the Managing Director and Head of Alternative Investments at U.S. Trust. Before joining U.S. Trust in March 2006, he co-founded Martello Investment Management, LLC, a hedge fund of funds specializing in trading strategies, in 2002. Previously, David was Chief Operating Officer and Partner at Violy, Byorum and Partners, LLC and he also served as an Executive Vice President of two leading hedge fund managers, Ellington Management Group, LLC, and John W. Henry & Co., Inc. He began his alternative investments career in 1992 as Managing Director of Global Asset Management, now a division of Bank Julius Baer, in New York.

David was featured in Barron’s 2007 Hedge-Fund Roundtable, and has been quoted in various publications. He recently authored an article entitled “Inflection Points” in the March 2008 issue of Worth magazine. David holds a BA with honors from Amherst College and an MBA with honors from Harvard University.

David BailinGlobal Head of Managed InvestmentsCiti Private Bank

Rick Bartlett was appointed to his current role as a Managing Director and Head of Equities, Americas for Citi, in August 2007. Rick joined the firm in 1009 as an Analyst in the Investment Banking division. In 1992 he joined the Equity Capital Markets team, where he held various positions, including being named Co-Head of U.S. Equity Capital Markets. He has been an integral part of Citi’s highest-profile equity and convertible offerings for over 15 years.

In his current capacity his duties include the oversight of all equity-related activity undertaken by Citi in both North and South America. Prior to joining Citi, he was a member of the Investment Banking Group at Drexel Burnham Lambert.

Rick obtained a Bachelor’s degree in Computer Science from Dartmouth College in 1989.

Rick BartlettHead of Equities, AmericasInstitutional Clients GroupCiti

Nicholas E. Calio is Executive Vice President of Citi’s Global Government Affairs. He is responsible for the company’s government affairs at all levels in the United States, as well as in the other countries in which Citi does business. Mr. Calio is a member of Citi’s Senior Leadership Committee.

Before joining Citi, Mr. Calio served President George W. Bush as Assistant to the President for Legislative Affairs from January 2001 to January 2003. As the President’s principal liaison to Congress, Mr. Calio worked closely with the leadership and members of the United States Senate and House of Representatives and had the primary responsibility for formulating and implementing White House strategy on all legislative issues. He held the same position during the Administration of President George H.W. Bush.

The New York Times described him as a “forceful broker…not only between the White House and Congress, but also among Cabinet officials…” and “credit[ed] him with a major role in the biggest White House legislative victories on Capitol Hill, among them the resolution authorizing use of force against Iraq, the creation of the Homeland Security Department, an education bill and a major tax cut.”

Prior to joining the second Bush Administration, Mr. Calio was a partner at O’BrienCalio, a law and lobbying firm he co-founded in 1993. A 1998 Fortune magazine survey of members of Congress, Congressional staff, Administration staff and Washington lobbyists rated the firm as one of “the ten most powerful” in Washington.

Mr. Calio is a graduate of Ohio Wesleyan University and Case Western Reserve University School of Law. He has been active in the last eight presidential campaigns and in Republican Party politics in general. He is also an active member of multiple boards and committees.

Nick CalioExecutive Vice PresidentGlobal Government AffairsCiti

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Chandresh Iyer is a Managing Director with Citi’s Global Transaction Services, where he is responsible for Global Custody and Middle-Office Outsourcing solutions for asset managers, hedge funds and wealth management firms. In this capacity, he manages strategy, product development and capabilities targeted toward the investment services industry. He has over 18 years of experience in the financial services industry, and has been with Citi since 2000.

Prior to joining Citi, Chandresh worked at Merrill Lynch and at KPMG consulting in the Wholesale Banking and Risk Management practice.

Chandresh has an MBA from Carnegie-Mellon University and a Master’s in Mechanical Engineering from the Ohio State University.

Chandresh IyerProduct Head — Global Custody and Investment ServicesGlobal Transaction ServicesCiti

Alexis Calla oversees investment products and financial advice for the Citigroup International Consumer Bank. Alexis has a range of strategy and policy responsibilities reaching from product strategy and development, financial market research and financial planning, focused on the individual investor on a global basis. His primary role is to assist the regional and local retail teams in establishing the market-leading investment product offering (mutual funds, alternative investment, structured products, annuities and brokerage) and the advisory framework (asset allocation, investment themes and views) that is used daily by Citibank investment consultants.

With presence in over 40 countries, the business has client assets under management in excess of $120 billion. Alexis is currently based in the USA.

He was previously director of the mass affluent segment in Europe for Citibank, the retail network of Citigroup in Europe.

Alexis has a Post-Master degree in Finance from the University Paris 9 Dauphine.

Richard M.F. Ernesti has been a Managing Director and Global Head of Investor Client Sales Management for Securities and Funds Services since September 2008. Prior to assuming this role, he was the Managing Director and Global Head of Client Management for Prime Finance, responsible for relationship and client management across Prime Brokerage, Swaps and Stock Loan products, a position he had held since June 2007. In October 2003 he assumed the responsibility for International Sales for Alternative Investments, Fund Services and Securities Services. Prior to this position, he was the Asia Pacific Region Head of Securities Services for Citi’s Global Transaction Services business.

Richard joined Citi in September of 2001. Previously, he held the positions of Managing Director, Head of Customer Management in the Americas and Global Sales Head for the Global Securities Services Division at Deutsche Bank. Prior to joining Deutsche, Richard worked at State Street Trust and Banking in Tokyo for three years, and Chase Manhattan Bank in New York where he completed the Management Development Program and worked within Chase Private Banking.

He is actively involved within the Hedge Fund Community and is the Co-Chair of the NISCA Alternative Investment Committee. He is frequently quoted in industry publications including: Global Custodian, Financial Times, Finance Asia, Securities Investment News and Institutional Investor. In addition, he is a requested speaker at industry conferences.

Alexis CallaHead of Investment Products & AdviceInternational Consumer BankingCiti

Richard M.F. ErnestiGlobal Head, Investor Sales & Relationship ManagementGlobal Transaction ServicesCiti

Dirk Jones is Global Head of Client Sales Management for Securities and Fund Services at Citi Global Transaction Services. Dirk has responsibility for client and sales management teams across the globe.

Dirk is the senior client representative in respect of our full range of services and manages our sales and client management strategies, drives new business development and client account management across each region.

Dirk has been with Citi for three years, where he has established a client focused sales organization to drive results for our clients and for Citi.

Prior to Citi, Dirk spent 12 years at JP Morgan as a Director and Vice President in the Agency & Trust and Finance Divisions. Dirk started his career in Private Banking at Coutts and Co.

Dirk JonesGlobal Head of Client Sales ManagementSecurities and Fund ServicesGlobal Transaction ServicesCiti

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Jervis Smith is the Global Head of the Investors Client Executive in the Securities and Funds Group (SFS) of Citi’s Global Transaction Services division, based in London. In that capacity he is responsible for Relationship Management of Securities Services to the Investment Community across the globe. He assumed his current duties in May 2009. Prior to that, he was Head of Financial Institutions for Managed Funds and the Middle East. He joined Citi in 1994 and has held a number of roles in Financial Institutions based in London and New York.

Jervis is a Senior Credit Officer with 26 years of banking experience. Mr. Smith’s extensive experience has resulted in frequent invitations to teach risk management within the Bank and to speak on fund management issues both to client groups and at conferences. Prior to joining Citi he served as Executive Director of the Financial and General Bank PLC in London for eight years and prior to that was with National Westminster Bank from 1982 – 86.

Mr. Smith is a law graduate of The Queen’s College, Oxford University, and a member of the Honourable Society of the Middle Temple — Barrister. He is an Associate of the Chartered Institute of Bankers and holds the Investment Management Certificate. He was a member of the East Coast Committee of the National Investment Company Services Association (NICSA).

Jervis SmithGlobal Head of Investors Client ExecutiveGlobal Transaction ServicesCiti

Sanjiv Sawhney joined Citi in December 2009 as the Global Head of Fund Services, with responsibility for driving business growth, development and market leadership globally. He is also leading the positioning of Fund Services within the comprehensive suite of Investor Services solutions, in delivering a value-added set of products and services to meet client needs.

Sanjiv has 18 years of industry experience, including 15 years with Citi, where he previously held key positions in the EMEA Fund Services business, including that of Head of Fund Services for the EMEA region.

Prior to rejoining Citi, Sanjiv worked for JP Morgan as the European Fund Services Operations Head as well as Managing Director and Board Member of JP Morgan Bank Luxembourg.

Sanjiv SawhneyGlobal Head of Fund ServicesGlobal Transaction ServicesCitiPHOTO NOT

AVAILABLE

Michael F. McGovern is a Managing Director at Citi. He is the Global Head of Technology for the Securities & Funds Services unit within Citigroup Global Transaction Services. Michael joined Citi in October 1999.

He has spent 25 years in Information Technology supporting the global financial services industry, primarily the global custody, fund administration, securities finance and asset servicing businesses.

Prior to Citi, he spent six years at Chase Manhattan Bank, where he was responsible for their global custody and fund accounting data warehouse and client information delivery architecture. Prior to Chase, Michael was responsible for the U.S. domestic custody systems at Chemical Bank. Prior to Chemical Bank, he spent eight years in the global financial services IT consulting practice of Digital Equipment Corporation (DEC). While at DEC, Mr. McGovern held various client-facing leadership roles including IT strategy consulting, global systems integration execution and software development service delivery.

Michael received his training in Electrical Engineering (BE) at Stevens Institute of Technology.

Mike McGovernGlobal Head of Technology, Securities and Fund ServicesGlobal Transaction ServicesCiti

Sanjay Vatsa is Managing Director and Head of Transformations within Citi’s Securities and Fund Services division. He joined Citi in July of 2007 in Citi Global Wealth Management as Head of Business Process Reengineering, Operation Strategy and Right Placement.

Sanjay joined BlackRock following the merger with Merrill Lynch Investment Managers (MLIM) in 2006. At MLIM, he was Head of the Global Business Strategies and Solutions Group. Sanjay was also Chairman of the Global Data Group responsible for driving the normalization and standardization of data to support data-centric, component-based systems architecture. Prior to joining MLIM in 2001, Sanjay was a managing principal at CAPCO and worked at State Street as a Vice President of Special Projects. Prior to State Street, Sanjay worked in England, Holland, Germany and India in public accounting, consulting and manufacturing.

He was a member of the OMGEO Governance Board and a member of the Executive Board of the Asset Management division of SIFMA. Sanjay has also been the ex-Chairman of the Foreign Exchange Committee and the Global Standards Committee at the SIA.

Sanjay is a Chartered Accountant from India and also has a B. Com degree, with honors, in Economics and Accounting from St. Xavier College in 1981. He has an MBA in Finance, Organization & Markets, and Public Policy from the Simon School of Business, University of Rochester. In 2006, Sanjay completed his SII program at Wharton School of Business.

Sanjay VatsaHead of Transformations, Securities and Fund ServicesGlobal Transaction ServicesCiti

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Meet the Speakers

Howard Fillit, MD, is known internationally for his work in Alzheimer’s disease. For 30 years, he has maintained a private practice in geriatric medicine in Manhattan (NY) with a focus on the care of people with Alzheimer’s disease and their loved ones.

Dr. Fillit is the founding Executive Director of the Institute for the Study of Aging, an Estée Lauder family foundation founded in 1998, and the Alzheimer’s Drug Discovery Foundation, an affiliated public charity founded in 2004. These foundations share a common mission of accelerating the discovery of new drugs for Alzheimer’s disease.

Currently, a clinical professor of geriatrics and medicine at The Mount Sinai School of Medicine, Dr. Fillit is the author or co-author of over 250 scientific and clinical publications, including the leading international Brocklehurst’s Textbook of Geriatric Medicine and Gerontology. He has received several awards and honors, among these the Rita Hayworth Award for Lifetime Achievement from the Alzheimer’s Association.

Dr. Howard FillitExecutive DirectorAlzheimer’s Drug Discovery Foundation and the Institute for the Study of Aging

Larry TabbCEO & FounderTabb Group

Larry Tabb is the founder and CEO of TABB Group, the financial markets’ research and strategic advisory firm focused exclusively on capital markets. Founded in 2003 and based on the interview-based research methodology of “first-person knowledge” he developed, TABB Group analyzes and quantifies the investing value chain from the fiduciary, investment manager, broker, exchange and custodian, helping senior business leaders gain a truer understanding of financial markets issues.

Before founding TABB Group, he was Vice President of TowerGroup’s Securities & Investments practice where he managed research across the capital markets, investment management, retail brokerage and wealth management segments. Prior to TowerGroup, he managed business analysis for Lehman Brothers’ Trading Services division and was responsible for overseeing the specification, testing and implementation of dozens of major systems during his tenure.

Larry is quoted extensively and in virtually all industry and general news publications and he continues to be a featured speaker at major industry and business conferences throughout the U.S., Europe, Asia and Canada.

He began his career managing various operations for the North American Investment Bank of Citibank, where he managed front-office trading and finance operations, various back-office money market operations and, for U.S. Treasury debt, proprietary trading clearance and settlement operations.

Davia B. Temin is President and CEO of Temin and Company Incorporated, an international reputation and crisis management, strategic marketing and public affairs consultancy. Temin and Company helps major organizations create, enhance and save reputations. In addition, Davia coaches 16 CEOs on issues surrounding board, executive, financial, media and public communication and serves as the spokesperson for major organizations during crisis. She conducts media, presentation skills and crisis management training and has appeared as a guest on every network in the US, and numerous national and local television shows around the world.

Prior to starting Temin and Company in 1997, Davia was Corporate Vice President and Head of Corporate Marketing of General Electric Capital Services, reporting to the Chairman and CEO. Previously, she was Head of Marketing of Schroders, the international investment bank; Director of Corporate Marketing of Scudder, Stevens and Clark; Vice President and Director of Marketing of Citicorp Investment Bank; and Director of Public Affairs of Columbia Business School.

An Honors graduate of Swarthmore College, she has served as a Trustee of Swarthmore, and attended Columbia University for her Master’s degree. Davia is also the First Vice Chairman of the Board of The Girl Scouts of The United States of America. She has been Chairman of the Board of Women’s eNews and currently serves on numerous other Boards, including the Cleveland Clinic Institute. She is featured in several books, including Wall Street Women, and is currently writing a book on crisis management.

Davia TeminPresident and CEOTemin and Co.

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NotesNotes

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Richard M.F. Ernesti

Managing Director

Global Head, Investor Sales & Relationship Management

Global Transaction Services, Citi

Mobile: +44 (0) 7515 756 720

Dirk Jones

Global Head, Financial Institutions, Client Sales Management Global Transaction Services, Citi

Mobile: +44 (0) 7775 685 437

Meredith Hyland

Global Client Marketing Financial Institutions and Public Sector Global Transaction Services

Mobile: +1 (908) 229-6772

Key ContactsIf you have any questions during the conference please contact:

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Global Transaction Services www.transactionservices.citi.com

© 2010 Citibank, N.A. All rights reserved. Citi and Arc Design are registered trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.

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