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Transcript of Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim...
![Page 1: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/1.jpg)
Click to begin.
Mercy Iowa City
Corporate ComplianceDoing the Right Thing!
Presented by:
Kim Powers, Director of Quality, Patient Safety & Corporate Compliance
Dena Brockhouse, Director of Human Resources
![Page 2: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/2.jpg)
Human Resources
Responsibility & Reporting
10 Points
20 Points
30 Points
40 Points
10 Points 10 Points 10 Points
20 Points 20 Points 20 Points
30 Points 30 Points 30 Points
40 Points 40 Points 40 Points
Assets & Financial
Patient Rights
Corporate Compliance Jeopardy!Corporate Compliance Jeopardy!
![Page 3: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/3.jpg)
All patients receive a copy of this upon
admission
Code of Conduct pg. 5
![Page 4: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/4.jpg)
What is Patient Rights and
Responsibilities information?
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![Page 5: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/5.jpg)
Law that protects patient confidentiality.
Meaning employees should only access
records with a work-related need-to-know.
Code of Conduct pg. 5
![Page 6: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/6.jpg)
What is HIPAA,
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Mercy will treat all patients regardless
of ability to pay, patients will only be transferred if they cannot be treated
here
Code of Conduct pg. 6
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What is EMTALA?
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All employees are encouraged to attend Ministry
Basics course that covers health care
decisions, this refers to
Code of Conduct pg. 6
![Page 10: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/10.jpg)
What is Advanced Directives or patient’s
right to make decisions about his/her medical
treatment
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Prohibited activity such as printing
personal fliers on Mercy printers, taking home office supplies
are examples of
Code of Conduct pg. 13
![Page 12: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/12.jpg)
What are personal use of Mercy resources?
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Engaging in activities which are in direct
conflict with duties or an established relationship that may affect decision-making must be disclosed
are referring to
Code of Conduct pg. 14
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What are Conflicts of Interest?
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Be sure to logoff computers using these
three keys, this will ensure that others do not access records or document under your
login
![Page 16: Click to begin. Mercy Iowa City Corporate Compliance Doing the Right Thing! Presented by: Kim Powers, Director of Quality, Patient Safety & Corporate.](https://reader036.fdocuments.net/reader036/viewer/2022081513/56649e6a5503460f94b67c81/html5/thumbnails/16.jpg)
What are CTRL + ALT + DEL?
Non-disclosure and Confidentiality Form
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Amounts billed to insurance companies,
government agencies, or patients will accurately reflect service provided
that are medically necessary, billing for
services not provided is an example of
Code of Conduct pg. 15
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What is health care fraud?
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Employee responsibilities:
• Familiarize yourself with the Code of Conduct
• Conduct yourself accordingly by modeling desirable behavior in the
workplace and following the Mercy values.
State the 5 Mercy values – pg. 3
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What are respect, excellence,
compassion, stewardship and collaboration?
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Mercy has zero tolerance for disruptive and inappropriate
behavior. Disruptive or inappropriate conduct (verbal,
non-verbal, physical, etc.) contributes to an unsafe,
intimidating, disrespectful environment at work. Behavior
at work all falls under this.
Code of Conduct pgs. 7-9
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What is workplace conduct?
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Employees who receive a criminal conviction or entry
into the Iowa Abuse Registry, post employment start, must inform Mercy within this timeframe or
considered a serious misdemeanor for not
informing
Code of Conduct pg. 10
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What is 48 hours?
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Employee Health and Safety
• A-15 Substance Abuse and Prescription Drug Policy indicates Mercy will conduct reasonable suspicion tests if you appear to be under the influence while on-the-job
• Required vaccinations are due within 90 days of hire, requirements are consistent with the CDC recommendations for healthcare
• If injured on the job, you will fill out this form
Code of Conduct pg. 11
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What is the First Report of Injury Form?
If medical care is needed:• During day and non-emergent care is received at Occupational
Medicine• If off-shift or emergent care is received in the Emergency Room
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Phone number for Mercy’s compliance hotline that allows
concerns to be reported anonymously
Code of Conduct pg. 5
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What is extension 2964?
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Name and or title of Mercy’s Corporate Compliance Officer
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Who is Kim Powers, Director of Quality, Patient Safety and
Corporate Compliance?
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Four options for reporting compliance
concerns
Code of Conduct pg. 18
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Who/what are the corporate compliance
hotline, direct manager, Human Resources or
Corporate Compliance Officer?
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Concerns can be reported freely
without concern for this
Code of Conduct pg. 18
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What is retaliation?
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