CLEC Restoration OverviewCLEC Restoration Overview

Impact of 11-SepImpact of 11-Sep

AgendaAgenda

Ground Zero Restoration

Issues & Implications

Summary

Ground Zero Restoration

Issues & Implications

Summary

CLECs supporting restorationCLECs supporting restoration

Focal

Allegiance

Time Warner Telecom

XO Communications

Winstar

Teligent

espire

Yipes

Arbros

Focal

Allegiance

Time Warner Telecom

XO Communications

Winstar

Teligent

espire

Yipes

Arbros

SOURCE: City of New York

Affected BuildingsAffected Buildings

SOURCE: City of New York

Focal CommunicationsFocal Communications

Focal was able to install new services to businesses that had lost phone service in as little as 6 hours after the first tower collapse. Focal also provided services to several hospitals in Manhattan, including Mt. Sinai/ NYU Medical Center, St Charles and Calvary Hospitals. Focal was able to restore service to those hospitals immediately after the attack. Focal also offered to provide service to the NYPD and Fire Department, which had lost their telecommunications services.

Focal was able to install new services to businesses that had lost phone service in as little as 6 hours after the first tower collapse. Focal also provided services to several hospitals in Manhattan, including Mt. Sinai/ NYU Medical Center, St Charles and Calvary Hospitals. Focal was able to restore service to those hospitals immediately after the attack. Focal also offered to provide service to the NYPD and Fire Department, which had lost their telecommunications services.

AllegianceAllegiance

Allegiance offered a number of tenants of the 60 Hudson location emergency local phone services using the Allegiance switch. These tenants included the New York City Department of Corrections, the New York City Department of Buildings, AT&T, and Verizon.

Allegiance offered a number of tenants of the 60 Hudson location emergency local phone services using the Allegiance switch. These tenants included the New York City Department of Corrections, the New York City Department of Buildings, AT&T, and Verizon.

TeligentTeligent

The day after the attack (Wednesday, September 12th), Teligent implemented a remote microwave antenna at the base of the ruined Twin Towers to bring dial tone to “ground zero”. This remote site provides voice and data services used by the NYPD, Fire Department, Secret Service and public health operations. That same day, Teligent also provided microwave T1 links between AT&T Wireless and 26 of the cellular sites in the region. These links permitted cellular call completion in the event that trapped persons were attempting to make wireless calls.

The day after the attack (Wednesday, September 12th), Teligent implemented a remote microwave antenna at the base of the ruined Twin Towers to bring dial tone to “ground zero”. This remote site provides voice and data services used by the NYPD, Fire Department, Secret Service and public health operations. That same day, Teligent also provided microwave T1 links between AT&T Wireless and 26 of the cellular sites in the region. These links permitted cellular call completion in the event that trapped persons were attempting to make wireless calls.

WinstarWinstar

Winstar provided network access to three City of New York Relief Centers in lower Manhattan, and also provided additional phone lines to the Red Cross to handle incremental call volumes.

Winstar provided service to FEMA at downtown locations, and restored service to numerous corporate customers and government agencies, including Department of Justice, FBI, Federal Courts, US Marshals.

In Virginia, Winstar also installed a temporary facility between a tower and mobile cellular unit.

In Pennsylvania, Winstar doubled phone line capacity for the Red Cross in just a few hours to handle 500 calls/hour call volume and supported three cellular carriers with facilities to provide emergency phone coverage for emergency workers at the Western Pennsylvania crash site.

Winstar provided network access to three City of New York Relief Centers in lower Manhattan, and also provided additional phone lines to the Red Cross to handle incremental call volumes.

Winstar provided service to FEMA at downtown locations, and restored service to numerous corporate customers and government agencies, including Department of Justice, FBI, Federal Courts, US Marshals.

In Virginia, Winstar also installed a temporary facility between a tower and mobile cellular unit.

In Pennsylvania, Winstar doubled phone line capacity for the Red Cross in just a few hours to handle 500 calls/hour call volume and supported three cellular carriers with facilities to provide emergency phone coverage for emergency workers at the Western Pennsylvania crash site.

XO CommunicationsXO Communications

XO restored service to the Mayor’s Office, as well as the city's Human Resources Administration and Housing Department offices located at 100 Gold Street in record time. XO was asked to provide over 50 T1s worth of service, a job that ordinarily takes about 45 days to complete. On Saturday, September 15th, XO employee Bob Oliva told the city that he would not leave the building until the project was complete - 41 hours later, on Monday, he left the building saying “your service is complete.”

XO also deployed LMDS fixed wireless equipment and technical staff to provide microwave broadband connectivity to end user locations where access to alternative fiber facilities was limited or unavailable. XO was able to restore service at these locations within three (3) to seven (7) days.

In addition, XO provided fixed wireless backhaul service to a cellular carrier that lost cell sites in lower Manhattan, ensuring that the City’s rescue and emergency workers were connected and ensuring on-going service availability to the wireless carrier’s customers in New York.

XO restored service to the Mayor’s Office, as well as the city's Human Resources Administration and Housing Department offices located at 100 Gold Street in record time. XO was asked to provide over 50 T1s worth of service, a job that ordinarily takes about 45 days to complete. On Saturday, September 15th, XO employee Bob Oliva told the city that he would not leave the building until the project was complete - 41 hours later, on Monday, he left the building saying “your service is complete.”

XO also deployed LMDS fixed wireless equipment and technical staff to provide microwave broadband connectivity to end user locations where access to alternative fiber facilities was limited or unavailable. XO was able to restore service at these locations within three (3) to seven (7) days.

In addition, XO provided fixed wireless backhaul service to a cellular carrier that lost cell sites in lower Manhattan, ensuring that the City’s rescue and emergency workers were connected and ensuring on-going service availability to the wireless carrier’s customers in New York.

Time Warner TelecomTime Warner Telecom

The Time Warner Telecom network has over 10 SONET rings serving southern Manhattan. While a limited number of these rings were damaged on September 11th, due to the redundant and robust nature of its network, no customer served on these SONET rings lost service. As of today, all of TWTC’s rings have been repaired.

Following the attack, TWTC’s crews worked continuously to restore and install service for others affected. TWTC installed approximately 450 pots lines, more than 50 DS1s for both voice and internet services, and other mega bit services. The company provided critical voice and data communications to New York City Hall, City offices, various government agencies, end users and carriers. Finally, TWTC worked with Verizon to facilitate the restoration of circuits serviced out of their 140 West Street office. While not ultimately used, TWTC also offered to provide Verizon with spare switching capacity.

The Time Warner Telecom network has over 10 SONET rings serving southern Manhattan. While a limited number of these rings were damaged on September 11th, due to the redundant and robust nature of its network, no customer served on these SONET rings lost service. As of today, all of TWTC’s rings have been repaired.

Following the attack, TWTC’s crews worked continuously to restore and install service for others affected. TWTC installed approximately 450 pots lines, more than 50 DS1s for both voice and internet services, and other mega bit services. The company provided critical voice and data communications to New York City Hall, City offices, various government agencies, end users and carriers. Finally, TWTC worked with Verizon to facilitate the restoration of circuits serviced out of their 140 West Street office. While not ultimately used, TWTC also offered to provide Verizon with spare switching capacity.

e.spiree.spire

e.spire offered spare switching and fiber capacity in New York City not only to Verizon, but also to its major IXC customers. e.spire offered to provide the services immediately, and at a reduced rate.

e.spire offered spare switching and fiber capacity in New York City not only to Verizon, but also to its major IXC customers. e.spire offered to provide the services immediately, and at a reduced rate.

YipesYipes

Yipes is providing 100 megabits per second service free for three months to businesses relocating to new space elsewhere in Manhattan. In particular, Yipes has provided Internet access, or office-to-office metropolitan area network access, or point-to-point metropolitan network access.

Yipes is providing 100 megabits per second service free for three months to businesses relocating to new space elsewhere in Manhattan. In particular, Yipes has provided Internet access, or office-to-office metropolitan area network access, or point-to-point metropolitan network access.

ArbrosArbros

 ARBROS immediately offered capacity on its switch at 75 Broad Street in New York City to other carriers and customers for the emergency routing of service, some of whom accepted that offer.

 ARBROS immediately offered capacity on its switch at 75 Broad Street in New York City to other carriers and customers for the emergency routing of service, some of whom accepted that offer.

A very temporary VZ restorationA very temporary VZ restoration

SOURCE: Verizon

A View from insideA View from inside

SOURCE: FCC

Canal Street

POP (CLECs, Carriers)POP (CLECs, Carriers)

VZ Central Office (CO)VZ Central Office (CO)

VZ TandemVZ Tandem

Bro

adw

ay

WTCWTC

140 West St.140 West St.

NYSENYSE

140 West St. CO Serving Area140 West St. CO Serving Area

SOURCE: Verizon

Service over 1 month laterService over 1 month later

Restored at West Street

Total Copper Dial Tone @ West St. 110,640 97,800 88% 100,700 91% 102,600 93% 103,000 93% 0%Original Copper Dial Tone @ West St. 133,900 132,500 -WTC Rehome to West St. on copper (3000 lines - Gateway Plaza, etc.). 0 2,200 1,400 64% 1,400 64% 1,600 73% 1,600 73% 0%Copper Replaced by New DLC 0 -12,200

WTC Switch Dial Tone (Rehome) 2,200 Note 1

DLC Dial Tone @ West St. 41,000 36,100 30,400 84% 31,000 86% 31,000 86% 32,700 91% 0%New DLC IPO Copper Pairs 0 12,200 0 0% 0 0% 0 0% 0 0% 0%

ORMs Homed to West St. 6,600 6,100 6,100 100% 6,100 100% 6,100 100% 6,100 100% 0%

PBX Terminated @ West St. 111,800 91,500 54,000 59% 58,200 64% 56,600 62% 61,400 67% 0% (23 X 4 X #PRIs) + (24 X 4 X # Flex)ISP PRIs 11,700 11,700 9,700 83% 9,900 85% 10,600 91% 10,600 91% 0% (23 X #PRIs)TOTAL 307,200 270,440 199,400 74% 207,300 77% 208,500 77% 215,400 80% 0 0%

Working 10/18/01

8AM%

Working 10/19/01

8AM%

WEST STREET VOICE RESTORAL

From Page 2Working Prior To 9/11/01

Need to Restore

Working 10/15/01

8AM%

Working 10/16/01

8AM%

Working 10/17/01

8AM%

SOURCE: DoITT

Industry IssuesIndustry Issues

Security

Cooperation/Joint Assists

Security Tasks Force Memberships

Security

Cooperation/Joint Assists

Security Tasks Force Memberships

SummarySummary

Local access critical business

Leaders as network operators

Relative people power and service delivery driven

Technology deployment works

Diversification matters

Local access critical business

Leaders as network operators

Relative people power and service delivery driven

Technology deployment works

Diversification matters