Class Agenda - Abby Covert...2014/03/09 · Two dossiers must be emailed to Abby, Allan and...
Transcript of Class Agenda - Abby Covert...2014/03/09 · Two dossiers must be emailed to Abby, Allan and...
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Class Agenda• What did you learn last week?
• Establish Structures
• Structures Workshop
• Homework
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What did you learn during
The last week?
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Did you submit Contracts for
advisors?!
(i.e. Oh F*ck you need a w9 from them)
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Establish Structures
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Ontology: Do you know what you mean when you say what you say?
Taxonomy: Have you provided logical structures that bring meaning to what you present?
Choreography: How is meaning affected across various channels, over time and through usage?
Ontology
Taxonomy
Choreography
CriticalComponentsOf IA*
*HT @DanKlyn
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Taxonomy = Structure
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“Perhaps the most important change from the previous menu, though, was a grouping system that categorized food items into neat culinary taxonomies: pancakes on this page, omelettes on this one, etc.”
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Organizing information is not the
hard part
9
building true consensus on the meaning and intent of
information is the hard(er) part
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How to make a
“structure”
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Rules of the Road:•There is no truth, only spin: Information is crafted, and
therefore fallible.
•Every thing has information, even antelopes
•Information can be “made of” less obvious “material” (example: African tribal drums communicate in depth messages over miles)
•Information can be made out of the lack of information (example: an empty shelf where a product should be is information)
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What “information” do you have?
• What “information” is important to your target user?
• In what medium and context is “information” found today?
• What “information” is important to your own objectives?
• What “nouns” are you providing to users?
• What “verbs” are users anticipating as relates to those “nouns”?
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What facets do you have?
• A facet is a particular aspect or feature of something. The number of facets something has the more ways it can be organized against other things.
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• 10 Facets of a Vegetable
1.! Color2.! Texture3.! Taste4.! Season Planted5.! Season Harvested6.! Soil Grown In7.! Class8.! Subclass9.! Countries Consumed in 10.!Cost by Country
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Will you use Ambiguous vs. Exact Classifications?
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The more Ambiguous classifications, the less effective the taxonomy
15Level of Ambiguity in Classification
Clarity o
f Taxonomy
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Are you designing for homogenous information or heterogenous information?
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How much information is appropriate and at what rate of discovery?
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Structural Considerations
• How much are you organizing? • How much choice can the user handle at each
point in the process they are undertaking? • What are the bounds of the medium you are
working in? • How does the mental model of you target user
relate to the information you are dealing with?
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Lessons in Structural Integrity
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Lesson 1:When unraveling
complexity, Start with language not
interfaces
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Lesson 2:
Diagram the damn thing
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diagrams and mapsCan be “invented” for
a certain context
... but here are a bunch that I keep going back to
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Funnel
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Quadrants
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Urgent
Not Urgent
Not Im
porta
nt
Impor
tant
1
2
3
NA
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Gantt
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Starving
Commute Home
Call For Pizza
ORder Pizza
Delivery Info
Payment Info
Wait
7:00 PM 7:05 PM 7:10 PM 7:15 PM 7:20 PM 7:25 PM 7:30 PM
Full
Hungry
Eat Pizza
At Home
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Flow Diagram
32
Call Pizza place
Watch Movie
Order Pizza Delivery &Payment
Hungry?
Yes!
No!
Arrive Home After Work
Wait Eat
Doorbell? Pizza Guy?
Yes!
No :(
Yes!
No!
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Venn Diagram
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Movie PizzaFriday
Night atHome
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Tree
34
Pizza
Chicago Style
PlainToppings
NYC Style
Plain Toppings
VeggieMeat VeggieMeat
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Swim lane
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Customer Service Cook DriverPizza Eater
Hungry
Call Pizza place
Answer
Take Order
Give Order
Enter into POS
Make Pizza
Bake Pizza
Box Pizza
Take Pizza
Drive to house
Ring door Bell
Answer Door
Pay for Pizza
Eat Pizza
Read Order
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Block
36
Pizza
Crust
Toppings
Service
Thin"NYC"
Thick"Chicago"
To Go To StayDelivery
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schematic
37
Pie
Crust
TomatoSauce & cheese
Toppings
Slice
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EXPLODED schematic
38
Pizza
Crust
cheese
Toppings
TomatoSauce
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39
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Journey Map
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Get out of Work
Drive
Walkto Door
OrderPizza
Get Pizza
Eat Pizza
Outside
Car
Home
UnlockDoor
ParkIn Drive
Hear Doorbell
Get Home
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Hierarchical Map
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CooksCooksAstMngr
Abby's Pizza
Customer Service Kitchen Operations
Chef
CooksCooks
Cook
Sales manager
CooksCooksDriver
Manager
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Association Map
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Abby's Pizza Store
Website
Ads
CouponMenu
Flyer Signs
Delivery
Take Out
Dine In
Radio
Paper
Board
Menu
About
Order
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PLAN THE BUSINESS ASSORT THE PLAN SELL-IN THE PLAN EXECUTE THE ASSORTMENT BRING ASSTMT TO LIFE
Scorecar ds�(Annual,
Seasonal,Monthly)
TopAccount
Plan
MarketShareData
Pointof
Sale
Competitor
AccountFinancials
AccountTrends
WholesaleSales
KeyCity
ConsumerTrends
Analyzethe
Business
DevelopMarketplace
Insights
DevelopAccountvvInsights
BUSINESSPLANNING
TailorSeasonalOffering
CreateAccount
AssortmentPlans
VisualFinancial
RetailSpace
Buy
SIM
Strategies
GTM
KAPM
Season
Fundamentals(Nike U)
CSI/Showroom
AccountAssortment
PlansCraftSell-in
Package
CreateSeasonal
Experience
Learn toSell & Service
SELL-INPREPARATION
Samples
Commercialcontent
Catalog
Shop
Invoices
Claims
OrderTracking
Managethebuy
RETAILERBUYING
SKUOnline
Training
EKINIn-storeTraining
PPGuidelines
& Directives
Self-serveDigital
In-storeassociate
PresentProducts
TrainRetail
Associates
EducateConsumers
(SKU)
PRODUCTEDUCATION &�
PRESENTTAION
SalesPrograms
AccountDC Nike
DC
3rd PartyLogistics
Consolidators
CarriersStore
AccountDriven
Changes
EntryErrors
NikeDriven
Changes
Demand/�Supplymatch
Launch
ManageDelivery
ManageLoad-in
ORDERMANAGEMENT
Analyzethe
AssortmentDirected
Assortments
AccountSeasonalRecaps
CategoryHindsighting
& Foresighting Quick-strike
AlwaysAvailable/
Replenishment
Reviewthe
Business
PhysicalAssets
Gross to�Net
Profitabilty Modeling
SalesTargeting
SeasonalRecap
In SeasonSell-thru
SuggestedReplacementsAllocated
Products
Edited Offering
Call-offs
UPCs
OrderAnalysis
At-onceavailability
AllocatedProduct
ManageFill-in
CampaignsDigitalAssets
(wholesale.com)
FuturesOrder
ASSORTMENTPLANNING
Build &Manage
thePlan
At-OnceOrder
ProductModules
Stock &Sales &
Open to Buy
ManageGaps &
Opportun-�ities
Asstmtsell-in
FinancialPlans
SalesPrograms
AccountCredit
ProductAllocations
BusinessPlans
RepContent
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In class Challenge:
For homework you were asked to make a table of contents for your thesis prospectus book.
Step 1: Spend 15 minutes creating cards that represent each section of your book as well as the main points an audience would need to know for each section.
Step 2: in groups of 3 present your work through this flow of cards (7 min each)
Step 3: Report back about changes you feel are important to make to your flow as a result of this exercise
Step 4: Blog!!!!
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Reviewing what “pass” means for Thesis 2From the Syllabus distributed in the first class
• A Complete and professionally edited Prospectus Book• Two new dossiers* of work done this semester• A Short Video Pitch• An online record of your thesis work showing
weekly progress
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*SVA POD Official Dossier Requirements:
■ Project Description: 350 word minimum, written in the third person■ Five process images (1024px x 768px) in jpg and RAW format.■ Five final images (1024px x 768px) in jpg and RAW format.■ A video embed URL (YouTube or Vimeo) where applicable■ Any other applicable assets such as pdfs, slideshares, etc.■ Proper citation of all sources
Two dossiers must be emailed to Abby, Allan and Gabrielle. The first by Feb 25th and the last by May 6th.
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NOTE:
I AM NOT IN
CLASS NEXT WEEK!
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Homework
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Assignments
49
Formal Writing Assignment (due next class)Write about Authenticity vs. Bullshit
Making Assignment (due next class)Prepare for your workshop at Google on faking it till you make it.
Housekeeping Assignment (LATE if not done yet)
• Turn in a dossier from this class/this semester if you did not yet, as it was due last week
• Turn in advisor contracts and w9s to Gabrielle• Note your final thesis name in the google doc Cassy owns
Blogging Assignment (due by noon tomorrow)Publish the intended final structure of your book on your blog