Clarence SmithClarence Smith

Dean of Continuing EducationDean of Continuing Education

May 29, 2003May 29, 2003

2003-04 Objectives2003-04 ObjectivesFor Continuing EducationFor Continuing Education

Continuing Education Continuing Education Mission StatementMission Statement

We provide local training to We provide local training to local people for local jobs to local people for local jobs to promote economic development promote economic development and quality of life in our service and quality of life in our service area.area.

Our Divisions and ProgramOur Divisions and ProgramAreas Include . . .Areas Include . . .

ABE/GED /AHS Basic Sks. CED

Basic Sks.

ESLBasic Sks.

Small Business Center

FITNEIT

HRD

Occ. Ext.

BIG Center

Occ. Ext.

Public Health & Safety

Occ. Ext.

Burgaw Campus

Occ. Ext.Community Service and Self-Supporting

Programs

Hampstead Campus

Occ. Ext.

Customized CoursesCustomized Courses

• Whether short or long, we provide Whether short or long, we provide customized courses for area businesses, customized courses for area businesses, industry, and government in management industry, and government in management training, emergency services, medical training, emergency services, medical training, computers, Spanish, and technical training, computers, Spanish, and technical subjects.subjects.

• They are designed to meet specific They are designed to meet specific business and industry training needs; business and industry training needs;

• And support the economic development for And support the economic development for our areaour area

Several delivery options are Several delivery options are available to the customer:available to the customer:

On and off-site training classes

Traditional and non-traditional hours and days.

Short term workshops or seminars

Individual consulting or group sessions

Continuing Education provides Continuing Education provides workforce development training workforce development training to support the needs of area to support the needs of area business, industry, and business, industry, and government to promote economic government to promote economic development and quality of life development and quality of life within our service areawithin our service area..

Occupational Extension Purpose Occupational Extension Purpose StatementStatement

Occupational Extension Occupational Extension Planning Unit Planning Unit

2003-042003-04

Nine ObjectivesNine Objectives

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective OneObjective One

Why The Need?Why The Need?

To meet increased emergency service certification To meet increased emergency service certification training needs resulting from national security alert training needs resulting from national security alert status. To ensure that Continuing Education remains the status. To ensure that Continuing Education remains the preferred and most economical training provider. preferred and most economical training provider.

Add a fifth Firefighter Seminar to the four currently Add a fifth Firefighter Seminar to the four currently offered each year. Partner with co-sponsor to offer by offered each year. Partner with co-sponsor to offer by Fall Semester 2003. Fall Semester 2003. (Hampstead Campus) CG 1, 6(Hampstead Campus) CG 1, 6

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective TwoObjective Two

Plan and implement a FireFighter Cadet Academy Plan and implement a FireFighter Cadet Academy during the 2003 Summer Semester. The Academy during the 2003 Summer Semester. The Academy will be a success with at least twelve students pre-will be a success with at least twelve students pre-registered.registered. (Hampstead Campus) CG 1(Hampstead Campus) CG 1

Why The Need?Why The Need?

To meet increased emergency service certification To meet increased emergency service certification training needs resulting from national security alert training needs resulting from national security alert status. status.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective ThreeObjective Three

Conduct community analysis to determine the need for a Personal Care Assistant (PCA) course. Conduct community analysis to determine the need for a Personal Care Assistant (PCA) course. Develop and provide the training by Fall 2003. (Develop and provide the training by Fall 2003. (PH&S) CG 1

Why the Need?Why the Need?To provide another short-term training alternative for students seeking an entry-level adult care To provide another short-term training alternative for students seeking an entry-level adult care

profession. To meet the education needs for adult care providers in our service area.profession. To meet the education needs for adult care providers in our service area.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective FourObjective Four

Increase the number of hours for the Pender County Increase the number of hours for the Pender County Nurse Aide I & II programs from 160 to 192 hours Nurse Aide I & II programs from 160 to 192 hours beginning Fall 2003. beginning Fall 2003. (PH&S and Burgaw (PH&S and Burgaw Campus) CG 1, 6Campus) CG 1, 6

Why the Need?Why the Need?To provide additional basic nursing skills to To provide additional basic nursing skills to

effectively meet area nursing care provider’s effectively meet area nursing care provider’s workforce development needs.workforce development needs.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective FiveObjective Five

To develop and implement a non-credit skilled trades To develop and implement a non-credit skilled trades certificate program in Electricity and Plumbing by certificate program in Electricity and Plumbing by Fall 2003.Fall 2003. (BIG Center) CG 1, 6(BIG Center) CG 1, 6

Why the Need?Why the Need?To increase the pool of skilled tradespersons who To increase the pool of skilled tradespersons who

may not choose to pursue a curriculum program or may not choose to pursue a curriculum program or make a commitment to a formal apprenticeship make a commitment to a formal apprenticeship program.program.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective SixObjective Six

To develop and implement a Project Management To develop and implement a Project Management Curriculum that will meet immediate industry need for Curriculum that will meet immediate industry need for skilled and experienced project managers by September skilled and experienced project managers by September 2003.2003. (BIG Center) CG 1, 6(BIG Center) CG 1, 6

Why the Need?Why the Need?Currently only available through senior colleges, professional Currently only available through senior colleges, professional

schools, and professional membership organizations, schools, and professional membership organizations, CFCC project would be the first NC Community College to CFCC project would be the first NC Community College to offer a complete project management curriculum. This offer a complete project management curriculum. This would also provide the momentum for Continuing would also provide the momentum for Continuing Education to expand and coordinate its professional Education to expand and coordinate its professional development offerings for major manufacturing and development offerings for major manufacturing and service industries.service industries.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective SevenObjective Seven

To streamline and clarify the paperwork process To streamline and clarify the paperwork process by developing a manual of procedures for CE by developing a manual of procedures for CE contract writers, to be implemented by Fall, contract writers, to be implemented by Fall, 2003. 2003. (All Divisions) CG 11, 13(All Divisions) CG 11, 13

Why the Need?Why the Need?

To improve paperwork accuracy and help assure To improve paperwork accuracy and help assure no audit exceptions or concerns for the coming no audit exceptions or concerns for the coming year.year.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective EightObjective Eight

Develop a set of practice audits at the end of each Develop a set of practice audits at the end of each semester to address internal paperwork semester to address internal paperwork procedures beginning Summer Semester 2003; procedures beginning Summer Semester 2003; results to be reported to the Dean of Continuing results to be reported to the Dean of Continuing Education. Education. (All Divisions) CG 11(All Divisions) CG 11

Why the Need?Why the Need?To ensure accountability measures are in place that To ensure accountability measures are in place that

will result in no audit concerns or exceptions in will result in no audit concerns or exceptions in Continuing Education.Continuing Education.

Occupational Extension Planning Occupational Extension Planning Unit Unit Objective NineObjective Nine

To review and update the mission and purpose statements To review and update the mission and purpose statements for Continuing Education and its programs for relevancy for Continuing Education and its programs for relevancy to the CFCC goals and mission. to the CFCC goals and mission. (All Divisions) CG 11(All Divisions) CG 11

Why the Need?Why the Need?To address new economic and workforce development To address new economic and workforce development

trends in our area and to assure we continue to meet trends in our area and to assure we continue to meet them.them.

HRD Purpose StatementHRD Purpose Statement

" Prepare individuals for success inPrepare individuals for success inthe workplace."the workplace."

HRD Planning UnitObjective OneObjective One

Move the operation of the HRD Program from Basic Move the operation of the HRD Program from Basic Skills Division to report to the BIG Center, effective Skills Division to report to the BIG Center, effective July 1, 2003.July 1, 2003. CG 1, 6, 11CG 1, 6, 11

Why The Need?Why The Need?HRD can more effectively market it’s classes and HRD can more effectively market it’s classes and

services to business and industry while also giving services to business and industry while also giving the BIG Center increased flexibility in the overall the BIG Center increased flexibility in the overall services it provides.services it provides.

HRD Planning UnitHRD Planning UnitObjective TwoObjective Two

Change the JobLink Center to a JobLink Affiliate Center Change the JobLink Center to a JobLink Affiliate Center effective Summer Semester 2003.effective Summer Semester 2003. CG 1, 6CG 1, 6

Why The Need?Why The Need?To provide services more in line with the College’s To provide services more in line with the College’s

Mission. The JobLink Affiliate status will allow Mission. The JobLink Affiliate status will allow Continuing Education to focus on providing primarily Continuing Education to focus on providing primarily the training component for potential clients.the training component for potential clients.

Small Business Center Small Business Center PurposePurpose StatementStatement

The purpose of the Small Business The purpose of the Small Business Center is to promote local economic Center is to promote local economic development through assistance to development through assistance to small business owners and small business owners and prospective small business owners. prospective small business owners. The Center accomplishes this by The Center accomplishes this by providing courses, seminars, providing courses, seminars, resource materials, and counseling.resource materials, and counseling.

Small Business Center Planning Small Business Center Planning Unit Unit Objective OneObjective One

Develop and implement a comprehensive marketing Develop and implement a comprehensive marketing strategy for the Small Business Center programs strategy for the Small Business Center programs and services by June 30, 2004.and services by June 30, 2004. CG 1, 6, 12CG 1, 6, 12

Why The Need?Why The Need?To strengthen economic stability of area business To strengthen economic stability of area business

owners and entrepreneurs by ensuring access to owners and entrepreneurs by ensuring access to information about sound business practices.information about sound business practices.

Small Business Center Planning Small Business Center Planning Unit Unit Objective TwoObjective Two

Increase scope of training for small business clients by Increase scope of training for small business clients by offering a minimum of two occupational extension offering a minimum of two occupational extension courses per semester by June 30, 2004courses per semester by June 30, 2004 . . CG 1, 6CG 1, 6

Why The Need?Why The Need?To provide opportunities for in-depth business To provide opportunities for in-depth business

knowledge and skills that will improve the rate of knowledge and skills that will improve the rate of success for start-up and on-going businesses.success for start-up and on-going businesses.

Small Business Center Planning Small Business Center Planning Unit Unit Objective ThreeObjective Three

Increase access to SBC services for small business Increase access to SBC services for small business clients in Pender County by serving on at least one clients in Pender County by serving on at least one economic development committee and by distributing economic development committee and by distributing SBC literature in at least two public buildings in Pender SBC literature in at least two public buildings in Pender County. Complete by June 30, 2004 County. Complete by June 30, 2004 CG 1, 6, 12CG 1, 6, 12

Why The Need?To encourage and support sustainable business growth To encourage and support sustainable business growth

and provide information resources in a rural county.and provide information resources in a rural county.

Basic Skills Purpose StatementBasic Skills Purpose Statement

Basic Skills provides literacy and Basic Skills provides literacy and life-skills instruction for adults life-skills instruction for adults functioning at less than a high functioning at less than a high school graduate level in order to school graduate level in order to make them competitive in the make them competitive in the workplace and in other social workplace and in other social areas.areas.

CEDCED/ABE//ABE/GEDGED//AHSAHS//ESLESLProgram AreasProgram Areas

The Comprehensive Ed. Development (CED) Program provides The Comprehensive Ed. Development (CED) Program provides classes for adults performing with developmental classes for adults performing with developmental disabilities.disabilities.

The Adult Basic Education (ABE) Program provides classes for The Adult Basic Education (ABE) Program provides classes for adults reading at grade levels 1 - 8adults reading at grade levels 1 - 8

The General Ed. Development (GED) Program provides classes The General Ed. Development (GED) Program provides classes for adults reading at grade levels 9 – 12.for adults reading at grade levels 9 – 12.

The Adult High School (AHS) Program provides classes for The Adult High School (AHS) Program provides classes for adults who want to earn a high school diploma.adults who want to earn a high school diploma.

The English As A Second Language (ESL) Program provides The English As A Second Language (ESL) Program provides classes to teach English to adults whose native language in classes to teach English to adults whose native language in not English.not English.

CEDCED/ABE//ABE/GEDGED//AHSAHS Planning UnitPlanning UnitObjective OneObjective One

Design a subject specific CED Course, by Spring Design a subject specific CED Course, by Spring 2004, with the purpose of increasing the 2004, with the purpose of increasing the independence and employability skills for CED independence and employability skills for CED students. students. (CED) CG 1(CED) CG 1

Why The Need?Why The Need?Enhances the course options for CED students to Enhances the course options for CED students to

meet increasing area employment opportunities.meet increasing area employment opportunities.

CEDCED/ABE//ABE/GEDGED//AHSAHS Planning Unit

Objective TwoObjective Two

To actively market the CED Program to increase by To actively market the CED Program to increase by 10% the number of students enrolled to help meet 10% the number of students enrolled to help meet community need by Spring 2004. community need by Spring 2004. (CED) CG 1, 6, 12(CED) CG 1, 6, 12

Why The Need?Why The Need?To meet the diminishing services currently provided To meet the diminishing services currently provided

through area service providers for adults with through area service providers for adults with developmental disabilities.developmental disabilities.

CEDCED/ABE//ABE/GEDGED//AHSAHS Planning Unit

Objective ThreeObjective ThreeTo develop and implement two on-site workforce To develop and implement two on-site workforce

literacy classes to target ABE and GED level students literacy classes to target ABE and GED level students in our service area by Spring 2004. in our service area by Spring 2004. (ABE and GED) CG1

Why The Need?To meet the need for upgrading the skill level of area To meet the need for upgrading the skill level of area

employees who function at a level below what is employees who function at a level below what is expected to remain employed or be promoted.expected to remain employed or be promoted.

CEDCED/ABE//ABE/GEDGED//AHSAHS Planning Planning UnitUnit

Objective FourObjective Four

To redesign the workflow in order to increase the efficiency, decrease the error rate, and increase the security in preparation for the new Datatel system. (All Basic Skills Divisions) CG 3, 11(All Basic Skills Divisions) CG 3, 11

Why the Need?Why the Need?Prepare for new electronic accounting system that will

manage all administrative paperwork functions.

Two Objectives have been identified for the ESLESL Planning

UnitObjective OneObjective One To develop an internal manual that will To develop an internal manual that will

familiarize teachers with Basic Skills familiarize teachers with Basic Skills paperwork and guidelines by Fall Semester paperwork and guidelines by Fall Semester 2004. 2004. CG 11, 13CG 11, 13

Why The Need?Why The Need?To improve Basic Skills paperwork accuracy and To improve Basic Skills paperwork accuracy and

assure no audit exceptions or concerns for the assure no audit exceptions or concerns for the coming year.coming year.

ESLESL Planning Unit Objective TwoObjective Two

To develop a common course outline for the English To develop a common course outline for the English As a Second Language (ESL) Program to improve As a Second Language (ESL) Program to improve and begin to standardized the instructional and begin to standardized the instructional component. component. CG 1, 8, 11CG 1, 8, 11

Why The Need?Why The Need?To meet the high instructor turnover rate, this will aid To meet the high instructor turnover rate, this will aid

the ESL Program by providing a template for new the ESL Program by providing a template for new instructors to follow.instructors to follow.

Community Services/Self-Supporting PurposePurpose

Statement

Continuing Education will provide self-supporting instruction and services to meet community needs that are within the College mission but are not funded through formula budgets.

Community Services/Self-Supporting Unit Plan

Objective Objective Develop a year-end report of self-supporting activities

describing community events and seminars offered. The report shall be completed in March, 2004 to the Dean of Continuing Education and distributed to the College by May, 2004. CG 11, 12CG 11, 12

Why The Need?Why The Need?To inform faculty and staff of community services and

self-supporting activities. To meet accountability measures.

The End