Hrvoje Pilko, B. Eng.University of Zagreb

Faculty of Transport and Traffic Sciences

Zagreb, 21st October 2013

CIVITAS-ELAN7.4. Freight delivery restriction

Presentation overview Measure objectives Implementation process Measure outcomes

• Impact evaluation

• Process evaluation

Lessions learned from the process

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

Measures objectives systematically work on freight delivery issues in the Zagreb

city centre;

a)revising existing freight delivery regulation

b)creating public partnership scheme

c) implementing some form of coordinated delivery.

Proposals:

• complete restriction of delivery traffic in the study area after 7 a.m.

• introduce time window for some shippers between 10.30 a.m. and 11.30 a.m.

• delivery corridors with delivery spots

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

Delivery corridors with delivery spots

Implementation process Proposed measures were send to City of Zagreb Transport

and Traffic Department = no official response no implementation

Pilot project – demonstration of proposed measures during two week period

In the fourth year of the ELAN project the measure was stopped

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

Measure outcomes Impact evaluation

•No impact on freight delivery

- due to failed implementation, the measure didn’t produce any measureable key results

- gained experience (freight delivery traffic flows were analyzed for the first time in the city centre)

• No impact on acceptance of freight restrictions

- citizens: effectiveness of measures is estimated rather low

(around 4 out of a total of 9)

- inhabitants: higher acceptance for a limited delivery zone and limited number of delivery spots

- business subjects: do not want any changes (believe that measures could have significant negative influence on their activities) but they accept delivery corridors

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

Process evaluation

Barriers:

• Commitment of key stakeholders – lack of cooperation caused insufficient consensus on consolidated delivery

• Stakeholders (user) acceptance – pilot project planned to introduce higher fees for those business subjects who do not comply with new restrictions greater revolt toward measure

• Complexity of the problem to be solved – finding the agreeable solutions for everyone turned out to be an unreachable objective

Drivers:

• Personal motivation – key participants were motivated because they had chance to work with experts in this field

• Similar measures were implemented in other cities – positive experience helped in dissemination and education of stakeholders

• Large number of stakeholders – work together on the same issues which resulted in open dialogue workshops and exchange of views and experience

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

Lessons learned Importance of stakeholder cooperation at all levels

Timing for citizens’ engagement

- citizens’ engagement had to start at the beginning of the project

- if the critical mass had been reached speed up the necessary decisions

Start small and build up

- implementation of the measure in some other part of the city, where there is less demand for delivery, maybe it would be easier to convince decision-makers and other stakeholders that it’s good idea to try to implement similar activites in the centre of the city

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.

Thank you for your attention!

University of ZagrebFaculty of Transport and Traffic

Sciences

http://www.fpz.unizg.hr

Hrvoje Pilko, B. Eng.Department of Road Transport

hrvoje.pilko@fpz.hr

CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.