31-12-08 CASR 145, Amdt. 3

LAMPIRAN KEPUTUSAN MENTERI PERHUBUNGAN

NOMOR : KM 17 Year 2009

TANGGAL : 17 Feb 2009

CIVIL AVIATION SAFETY REGULATIONS (C.A.S.R.)

PART 145 Amendment 3

APPROVED MAINTENANCE ORGANIZATIONS

REPUBLIC OF INDONESIA MINISTRY OF TRANSPORTATION

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TABLE OF CONTENTS

TABLE OF CONTENTS..............................................................................................ii

SUBPART A. GENERAL........................................................................................A-1

145.0 Regulatory Reference...................................................................... A-1

145.1 Applicability...................................................................................... A-1

145.3 Definition of terms............................................................................ A-1

145.5 Certificate and operations specifications requirements.................... A-1

SUBPART B. CERTIFICATION..............................................................................B-1

145.51 Application for certificate.................................................................. B-1

145.53 Issue of certificate............................................................................ B-2

145.55 Duration and renewal of certificate .................................................. B-2

145.57 Amendment to or transfer of certificate. ........................................... B-3

145.59 Ratings............................................................................................. B-3

145.61 Limited ratings ................................................................................. B-4

SUBPART C. HOUSING, FACILITIES, EQUIPMENT, MATERIALS, AND DATA ...............................................................................................C-1

145.101 General ............................................................................................C-1

145.103 Housing and facilities requirements .................................................C-1

145.105 Change of location, housing, or facilities .........................................C-1

145.107 Satellite AMO...................................................................................C-2

145.109 Equipment, materials, and data requirements .................................C-2

SUBPART D. PERSONNEL ...................................................................................D-1

145.151 Personnel requirements...................................................................D-1

145.153 Manager or Supervisory personnel requirements ............................D-1

145.155 Inspection personnel requirements..................................................D-2

145.157 Certifying Personnel authorized to approve an article for return to service .............................................................................................D-2

145.159 Auditor requirements ......................................................................D-2

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145.161 Records of management, supervisory, inspection and certifying personnel .........................................................................................D-3

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145.163 Training requirements......................................................................D-3

145.165 Hazardous material training ............................................................D-4

SUBPART E. OPERATING RULES ....................................................................... E-1

145.201 Privileges and limitations of certificate ............................................. E-1

145.203 Work performed at another location................................................. E-1

145.205 Maintenance, preventive maintenance, and alterations performed for certificate holders under parts 121, 125 and 135, and for foreign air carriers or foreign persons operating an Indonesian registered aircraft in common carriage under CASR Part 129...................................... E-2

145.206 Notification of hazardous materials authorizations........................... E-2

145.207 AMO manual.................................................................................... E-2

145.209 AMO manual contents ..................................................................... E-3

145.211 Quality and safety system............................................................... E-4

145.213 Inspection of maintenance, preventive maintenance, or alterations E-5

145.215 Capability list.................................................................................... E-5

145.217 Contract maintenance...................................................................... E-6

145.219 Recordkeeping................................................................................. E-6

145.221 Reports of failures, malfunctions, or defects .................................... E-7

145.223 DGCA inspections ........................................................................... E-7

APPENDIX A - HAZARDOUS MATERIALS……………………………….…APP.A1

APPENDIX B - SAFETY MANAGEMENT SYSTEM………………………...APP.B1

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AMENDMENT RECORD LIST

Amendment No Issue Date Inserted By Insertion Date

Original 14 March 1997

1

2 8 October 2003

Incorporated into Amendment 2

3 31 December 2008 DGCA -

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SUBPART A. GENERAL

145.0 Regulatory Reference This Civil Aviation Safety Regulation (CASR) Part 145 for Approved Maintenance Organization sets forth the implementing rules as required by Aviation Act Number 1, 2009 Chapter VIII “Airworthiness and Aircraft Operations” Article 49, Chapter X “Air Transportation” Article 136 and Chapter XIII “Aviation Safety Act” Article 314.

145.1 Applicability This part describes how to obtain an Approved Maintenance Organization (AMO) certificate. This part also contains the rules a certificated AMO must follow related to its performance of maintenance, preventive maintenance, or alterations of an aircraft, airframe, aircraft engine, propeller, appliance, or component part to which Part 43 applies. It also applies to any person who holds, or is required to hold, an AMO certificate issued under this part. 145.3 Definition of terms For the purposes of this part, the following definitions apply: (a) Accountable manager means the person designated by the certificated AMO who

is responsible for and has the authority over all AMO operations that are conducted under Part 145, including ensuring that AMO personnel follow the regulations and serving as the primary contact with the DGCA.

(b) Article means an aircraft, airframe, aircraft engine, propeller, appliance, or component part.

(c) Directly in charge means having the responsibility for the work of a certificated AMO that performs maintenance, preventive maintenance, alterations, or other functions affecting aircraft airworthiness. A person directly in charge does not need to physically observe and direct each worker constantly but must be available for consultation on matters requiring instruction or decision from higher authority.

(d) Line maintenance means: (1) Any unscheduled maintenance resulting from unforeseen events; or (2) Scheduled checks that contain servicing and/or inspections that do not

require specialized training, equipment, or facilities.

145.5 Certificate and operations specifications requirements. (a) No person may operate as a certificated AMO without, or in violation of, an AMO

certificate, ratings, or operations specifications issued under this part. (b) The certificate and operations specifications issued to a certificated AMO must be

available on the premises for inspection by the public and the DGCA.

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SUBPART B. CERTIFICATION

145.51 Application for certificate (a) An application for an AMO certificate and rating must be made in a format

acceptable to the DGCA and must include the following: (1) An AMO manual for approval by the DGCA as required by section 145.207; (2) A quality control manual for approval by the DGCA as required by section

145.211(c); (3) A list by type, make, or model, as appropriate, of each article for which the

application is made; (4) An organizational chart of the AMO and the names and titles of managing

and supervisory personnel; (5) A description of the housing and facilities, including the physical address, in

accordance with section 145.103; (6) A list of the maintenance functions, for approval by the DGCA, to be

performed for the AMO under contract by another person in accordance with section 145.217; and

(7) A training program for approval by the DGCA in accordance with section 145.163.

(b) The equipment, personnel, technical data, and housing and facilities required for the certificate and rating, or for an additional rating must be in place for inspection at the time of certification or rating approval by the DGCA. An applicant may meet the equipment requirement of this paragraph if the applicant has a contract acceptable to the DGCA with another person to make the equipment available to the applicant at the time of certification and at any time that it is necessary when the relevant work is being performed by the AMO.

(c) In addition to meeting the other applicable requirements for an AMO certificate and rating, an applicant for an AMO certificate and rating located outside the Republic of Indonesia must meet the following requirements: (1) The applicant must show that the AMO certificate and/or rating is necessary

for maintaining or altering the following: (i) Indonesian registered aircraft and articles for use on Indonesian

registered aircraft, or (ii) Foreign-registered aircraft operated under the provisions of Part 121 or

Part 135, and articles for use on these aircraft. (d) An application for an additional rating, amended AMO certificate, or renewal of an

AMO certificate must be made in a format acceptable to the DGCA. The application must include only that information necessary to substantiate the change or renewal of the certificate.

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145.53 Issue of certificate (a) Except as provided in paragraph (b) of this section, a person who meets the

requirements of this part is entitled to an AMO certificate with appropriate ratings prescribing such operations specifications and limitations as are necessary in the interest of safety.

(b) If the person is located in a country with which the Republic of Indonesia has a bilateral aviation safety agreement, the DGCA may find that the person meets the requirements of this part based on a certification from the civil aviation authority of that country. This certification must be made in accordance with implementation procedures signed by the DGCA or the DGCA's designee.

(c) Before an AMO certificate can be issued for an AMO that is located within the Republic of Indonesia, the applicant shall certify in writing that all “hazardous material employees” for the AMO, its contractors, or subcontractors are trained.

(d) Before a AMO certificate can be issued for an AMO that is located outside the

Republic of Indonesia, the applicant shall certify in writing that all employees for the AMO, its contractors, or subcontractors performing a job function concerning the transport of dangerous goods (hazardous material) are trained as outlined in the most current edition of the International Civil Aviation Organization Technical Instructions for the Safe Transport of Dangerous Goods by Air.

145.55 Duration and renewal of certificate (a) A certificate or rating issued to an AMO located in the Republic of Indonesia shall

remain in force for such period as determined by the DGCA but shall not exceed one (1) year from the date of issue, unless the AMO surrenders the certificate or the DGCA suspends or revokes it.

(b) A certificate or rating issued to an AMO located outside the Republic of Indonesia is effective from the date of issue until the last day of the 24th month after the date of issue unless the AMO surrenders the certificate or the DGCA suspends or revokes it. The DGCA may renew the certificate or rating for 24 months if the AMO has operated in compliance with the applicable requirements of Part 145 within the preceding certificate duration period.

(c) A certificated AMO located outside the Republic of Indonesia that applies for a renewal of its AMO certificate must: (1) Submit its request for renewal no later than 30 days before the AMO's

current certificate expires. If a request for renewal is not made within this period, the AMO must follow the application procedures in section 145.51.

(2) Send its request for renewal to the DGCA. (d) The holder of an expired, surrendered, suspended, or revoked certificate must return it to the DGCA.

(d) The holder of an expired, surrendered, suspended, or revoked certificate must return it to the DGCA.

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145.57 Amendment to or transfer of certificate. (a) The holder of an AMO certificate must apply for a change to its certificate in a

format acceptable to the DGCA. A change to the certificate is necessary if the certificate holder: (1) Changes the location of the AMO, or (2) Requests to add or amend a rating.

(b) If the holder of an AMO certificate sells or transfers its assets, the new owner must apply for an amended certificate in accordance with section 145.51.

145.59 Ratings The following ratings are issued under this subpart: (a) Airframe ratings.

(1) Class 1: Composite construction of small aircraft. (2) Class 2: Composite construction of large aircraft. (3) Class 3: All-metal construction of small aircraft. (4) Class 4: All-metal construction of large aircraft.

(b) Powerplant ratings. (1) Class 1: Reciprocating engines of 400 horsepower or less. (2) Class 2: Reciprocating engines of more than 400 horsepower. (3) Class 3: Turbine engines.

(c) Propeller ratings. (1) Class 1: Fixed-pitch and ground-adjustable propellers of wood, metal, or

composite construction. (2) Class 2: Other propellers, by make.

(d) Radio ratings. (1) Class 1: Communication equipment. Radio transmitting and/or receiving

equipment used in an aircraft to send or receive communications in flight, regardless of carrier frequency or type of modulation used. This equipment includes auxiliary and related aircraft interphone systems, amplifier systems, electrical or electronic intercrew signaling devices, and similar equipment. This equipment does not include equipment used for navigating or aiding navigation of aircraft, equipment used for measuring altitude or terrain clearance, other measuring equipment operated on radio or radar principles, or mechanical, electrical, gyroscopic, or electronic instruments that are a part of communications radio equipment.

(2) Class 2: Navigational equipment. A radio system used in an aircraft for en route or approach navigation. This does not include equipment operated on radar or pulsed radio frequency principles, or equipment used for measuring altitude or terrain clearance.

(3) Class 3: Radar equipment. An aircraft electronic system operated on radar or pulsed radio frequency principles.

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(e) Instrument ratings. (1) Class 1: Mechanical. A diaphragm, bourdon tube, aneroid, optical, or

mechanically driven centrifugal instrument used on aircraft or to operate aircraft, including tachometers, airspeed indicators, pressure gauges drift sights, magnetic compasses, altimeters, or similar mechanical instruments.

(2) Class 2: Electrical. Self-synchronous and electrical-indicating instruments and systems, including remote indicating instruments, cylinder head temperature gauges, or similar electrical instruments.

(3) Class 3: Gyroscopic. An instrument or system using gyroscopic principles and motivated by air pressure or electrical energy, including automatic pilot control units, turn and bank indicators, directional gyros, and their parts, and flux gate and gyrosyn compasses.

(4) Class 4: Electronic. An instrument whose operation depends on electron tubes, transistors, or similar devices, including capacitance type quantity gauges, system amplifiers, and engine analyzers.

(f) Accessory ratings. (1) Class 1: A mechanical accessory that depends on friction, hydraulics,

mechanical linkage, or pneumatic pressure for operation, including aircraft wheel brakes, mechanically driven pumps, carburetors, aircraft wheel assemblies, shock absorber struts and hydraulic servo units.

(2) Class 2: An electrical accessory that depends on electrical energy for its operation, and a generator, including starters, voltage regulators, electric motors, electrically driven fuel pumps magnetos, or similar electrical accessories.

(3) Class 3: An electronic accessory that depends on the use of an electron tube transistor, or similar device, including supercharger, temperature, air conditioning controls, or similar electronic controls.

145.61 Limited ratings (a) The DGCA may issue a limited rating to a certificated AMO that maintains or

alters only a particular type of airframe, powerplant, propeller, radio, instrument, or accessory, or part thereof, or performs only specialized maintenance requiring equipment and skills not ordinarily performed under other AMO ratings. Such a rating may be limited to a specific model aircraft, engine, or constituent part, or to any number of parts made by a particular manufacturer.

(b) The DGCA issues limited ratings for:

(1) Airframes of a particular make and model; (2) Engines of a particular make and model; (3) Propellers of a particular make and model; (4) Instruments of a particular make and model; (5) Radio equipment of a particular make and model; (6) Accessories of a particular make and model; (7) Landing gear components;

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(8) Floats, by make; (9) Nondestructive inspection, testing, and processing; (10) Emergency equipment; (11) Rotor blades, by make and model; and (12) Aircraft fabric work.

(c) For a limited rating for specialized services, the operations specifications of the AMO must contain the specification used to perform the specialized service. The specification may be: (1) A civil or military specification currently used by industry and approved by the

DGCA, or (2) A specification developed by the applicant and approved by the DGCA.

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SUBPART C. HOUSING, FACILITIES, EQUIPMENT, MATERIALS, AND DATA 145.101 General A certificated AMO must provide housing, facilities, equipment, materials, and data that meet the applicable requirements for the issuance of the certificate and ratings the AMO holds. 145.103 Housing and facilities requirements (a) Each certificated AMO must provide:

(1) Housing for the facilities, equipment, materials, and personnel consistent with its ratings.

(2) Facilities for properly performing the maintenance, preventive maintenance, or alterations of articles or the specialized services for which it is rated. Facilities must include the following: (i) Sufficient work space and areas for the proper segregation and

protection of articles during all maintenance, preventive maintenance, or alterations;

(ii) Segregated work areas enabling environmentally hazardous or sensitive operations such as painting, cleaning, welding, avionics work, electronic work, and machining to be done properly and in a manner that does not adversely affect other maintenance or alteration articles or activities;

(iii) Suitable racks, hoists, trays, stands, and other segregation means for the storage and protection of all articles undergoing maintenance, preventive maintenance, or alterations;

(iv) Space sufficient to segregate articles and materials stocked for installation from those articles undergoing maintenance, preventive maintenance, or alterations; and

(v) Ventilation, lighting, and control of temperature, humidity, and other climatic conditions sufficient to ensure personnel perform maintenance, preventive maintenance, or alterations to the standards required by this part.

(b) A certificated AMO with an airframe rating must provide suitable permanent housing to enclose the largest type and model of aircraft listed on its operations specifications.

(c) A certificated AMO may perform maintenance, preventive maintenance, or alterations on articles outside of its housing if it provides suitable facilities that are acceptable to the DGCA and meet the requirements of section 145.103(a) so that the work can be done in accordance with the requirements of CASR Part 43.

145.105 Change of location, housing, or facilities (a) A certificated AMO may not change the location of its housing without written

approval from the DGCA. (b) A certificated AMO may not make any changes to its housing or facilities required

by section 145.103 that could have a significant effect on its ability to perform the

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maintenance, preventive maintenance, or alterations under its AMO certificate and operations specifications without written approval from the DGCA.

(c) The DGCA may prescribe the conditions, including any limitations, under which a certificated AMO must operate while it is changing its location, housing, or facilities.

145.107 Satellite AMO (a) A certificated AMO under the managerial control of another certificated AMO may

operate as a satellite AMO with its own certificate issued by the DGCA. A satellite AMO: (1) May not hold a rating not held by the certificated AMO with managerial

control; (2) Must meet the requirements for each rating it holds; (3) Must submit an AMO manual for approval by the DGCA as required by

section 145.207; and (4) Must submit a quality control manual for approval by the DGCA as required

by section 145.211(c). (b) Unless the DGCA indicates otherwise, personnel and equipment from the

certificated AMO with managerial control and from each of the satellite AMOs may be shared. However, inspection personnel must be designated for each satellite AMO and available at the satellite AMO any time a determination of airworthiness or return to service is made. In other circumstances, inspection personnel may be away from the premises but must be available by telephone, radio, or other electronic means.

(c) A satellite AMO may not be located in a country other than the domicile country of the certificated AMO with managerial control.

145.109 Equipment, materials, and data requirements (a) Except as otherwise prescribed by the DGCA, a certificated AMO must have the

equipment, tools, and materials necessary to perform the maintenance, preventive maintenance, or alterations under its AMO certificate and operations specifications in accordance with Part 43. The equipment, tools, and material must be located on the premises and under the AMO's control when the work is being done.

(b) A certificated AMO must ensure all test and inspection equipment and tools used to make airworthiness determinations on articles are calibrated to a standard acceptable to the DGCA.

(c) The equipment, tools, and material must be those recommended by the manufacturer of the article or must be at least equivalent to those recommended by the manufacturer and acceptable to the DGCA.

(d) A certificated AMO must maintain, in a format acceptable to the DGCA, the documents and data required for the performance of maintenance, preventive maintenance, or alterations under its AMO certificate and operations specifications in accordance with Part 43. The following documents and data must be current and accessible when the relevant work is being done:

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(1) Airworthiness directives, (2) Instructions for continued airworthiness, (3) Maintenance manuals, (4) Overhaul manuals, (5) Standard practice manuals, (6) Service bulletins, and (7) Other applicable data acceptable to or approved by the DGCA.

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SUBPART D. PERSONNEL 145.151 Personnel requirements Each certificated AMO must: (a) Designate an AMO employee as the accountable manager; (b) Provide sufficient number and qualified personnel for managers or supervisors,

certifying personnel, auditors, mechanics and specialized work personnel to plan, supervise, audit, perform, and certify or approve for return to service the maintenance, preventive maintenance, or alterations performed under the AMO certificate and operations specifications;

(c) Establish and control the competence of personnel involved in quality audits in accordance with a procedure and to a standard acceptable to the DGCA.

(d) Ensure it has a sufficient number employees with the training or knowledge and experience in the performance of maintenance, preventive maintenance, or alterations authorized by the AMO certificate and operations specifications to ensure all work is performed in accordance with CASR Part 43; and

(e) Determine the abilities of its noncertificated employees performing maintenance functions based on training, knowledge, experience, or practical tests.

145.153 Manager or Supervisory personnel requirements (a) A certificated AMO must ensure it has a sufficient number of managers or

supervisors to manage and direct the work performed under the AMO certificate and operations specifications. The managers or supervisors must oversee the work performed by any individuals who are unfamiliar with the methods, techniques, practices, aids, equipment, and tools used to perform the maintenance, preventive maintenance, or alterations.

(b) Each manager or supervisor must: (1) If employed by an AMO located inside the Republic of Indonesia:

(i) Be licensed under CASR Part 65 when direct and/or oversee the work performed as explained in 145.153 (a). (ii) Be trained in basic management and / or basic supervisor. (iii) Be trained in safety management system, hazardous material, and human factor.

(2) If employed by an AMO located outside the Republic of Indonesia: (i) Have a minimum of 18 months of practical experience in the work being

performed; or (ii) Be trained in or thoroughly familiar with the methods, techniques,

practices, aids, equipment, and tools used to perform the maintenance, preventive maintenance, or alterations.

(c) A certificated AMO must ensure its managers or supervisors understand, read, and write English.

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145.155 Inspection personnel requirements (a) A certificated AMO must ensure that persons performing inspections under the

AMO certificate and operations specifications are familiar with the applicable regulations in the CASRs and with the inspection methods, techniques, practices, aids, equipment, and tools used to determine the airworthiness of the article on which maintenance, preventive maintenance, or alterations are being performed; and proficient in using the various types of inspection equipment and visual inspection aids appropriate for the article being inspected; and

(b) Each inspection personnel must: (1) Be trained in inspection techniques and procedures. (2) Be trained in safety management system, hazardous material, and human factor.

(c) A certificated AMO must ensure its inspectors understand, read, and write English.

145.157 Certifying Personnel to approve an article for return to service (a) A certificated AMO must ensure each certifying personnel to approve an article for

return to service under the AMO certificate and operations specifications are familiar with the applicable regulations in the CASRs and proficient in the use of the various inspection methods, techniques, practices, aids, equipment, and tools appropriate for the work being performed and approved for return to service, and: (1) If employee by a certificated AMO located inside the Republic of Indonesia:

(i) Be licensed under CASR Part 65. (ii) Be trained in safety management system, hazardous material, and human factor.

(2) If employee by a certificated AMO located outside the Republic of Indonesia must be licensed and meet the requirements of ICAO Annex 1.

(b) A certificated AMO must ensure each person authorized to approve an article for return to service understands, reads, and writes English.

145.159 Auditor requirements (a) A certificated AMO must ensure that persons performing internal and external

audit in order to maintain a quality standard acceptable to the DGCA are familiar with the applicable regulations in the CASRs, audit methods and audit techniques.

(b) Each auditor must: (1) Meet the qualification of 145.155 Inspection Personnel Requirements. (2) Be trained in audit techniques and procedures.

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145.161 Records of management, supervisory, inspection, and certifying personnel (a) A certificated AMO must maintain and make available in a format acceptable to

the DGCA the following: (1) A roster of management and supervisory personnel that includes the names

of the AMO officials who are responsible for its management and the names of its supervisors who oversee maintenance functions.

(2) A roster with the names of all inspection personnel. (3) A roster of certifying personnel authorized to sign a maintenance release for

approving a maintained or altered article for return to service. (4) A summary of the employment of each individual whose name is on the

personnel rosters required by paragraphs (a)(1) through (a)(3) of this section. The summary must contain enough information on each individual listed on the roster to show compliance with the experience requirements of this part and must include the following: (i) Present title, (ii) Total years of experience and the type of maintenance work performed, (iii) Past relevant employment with names of employers and periods of

employment, (iv) Scope of present employment, and (v) The type of licence held and the ratings on that licence, if applicable.

(b) Within 5 business days of the change, the rosters required by this section must reflect changes caused by termination, reassignment, change in duties or scope of assignment, or addition of personnel.

145.163 Training requirements (a) A certificated AMO must have an employee training program approved by the

DGCA that consists of initial and recurrent training. (1) An applicant for an AMO certificate must submit a training program for

approval by the DGCA as required by section 145.51(a)(7). (2) The training program shall include training in knowledge and skills related to

human performance, including co-ordination with other maintenance personnel. (b) The training program must ensure each employee assigned to perform

maintenance, preventive maintenance, or alterations, and inspection functions is capable of performing the assigned task.

(c) A certificated AMO must document, in a format acceptable to the DGCA, the individual employee training required under paragraph (a) of this section. These training records must be retained for a minimum of 2 years.

(d) A certificated AMO must submit revisions to its training program to the DGCA in accordance with the procedures required by section 145.209(e).

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145.165 Hazardous materials training.

(a) Each AMO that meets the definition of a hazmat employer under CASR paragraph 171.8 must have a hazardous materials training program that meets the training requirements of CASR Part 172 subpart H.

(b) An AMO employee may not perform or directly supervise a job function listed in section 121.1001 or 135.501 for, or on behalf of the Part 121 or 135 operator including loading of items for transport on an aircraft operated by a Part 121 or Part 135 certificate holder unless that person has received training in accordance with the Part 121 or Part 135 operator's DGCA approved hazardous materials training program.

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SUBPART E. OPERATING RULES

145.201 Privileges and limitations of certificate (a) A certificated AMO may:

(1) Perform maintenance, preventive maintenance, or alterations in accordance with Part 43 on any article for which it is rated and within the limitations in its operations specifications.

(2) Arrange for another person to perform the maintenance, preventive maintenance, or alterations of any article for which the certificated AMO is rated. If that person is not certificated under CASR Part 145, the certificated AMO must ensure that the non-certificated person follows a quality control system equivalent to the system followed by the certificated AMO.

(3) Approve for return to service any article for which it is rated after it has performed maintenance, preventive maintenance, or an alteration in accordance with CASR Part 43.

(b) A certificated AMO may not maintain or alter any article for which it is not rated, and may not maintain or alter any article for which it is rated if it requires special technical data, equipment, or facilities that are not available to it.

(c) A certificated AMO may not approve for return to service: (1) Any article unless the maintenance, preventive maintenance, or alteration

was performed in accordance with the applicable approved technical data or data acceptable to the DGCA.

(2) Any article after a major repair or major alteration unless the major repair or major alteration was performed in accordance with applicable approved technical data; and

(3) Any experimental aircraft after a major repair or major alteration performed under section 43.1(b) unless the major repair or major alteration was performed in accordance with methods and applicable technical data acceptable to the DGCA.

145.203 Work performed at another location A certificated AMO may temporarily transport material, equipment, and personnel needed to perform maintenance, preventive maintenance, alterations, or certain specialized services on an article for which it is rated to a place other than the AMO's fixed location if the following requirements are met: (a) The work is necessary due to a special circumstance, as determined by the

DGCA; or (b) It is necessary to perform such work on a recurring basis, and the AMO's manual

includes the procedures for accomplishing maintenance, preventive maintenance, alterations, or specialized services at a place other than the AMO's fixed location.

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145.205 Maintenance, preventive maintenance, and alterations performed for certificate holders under parts 121, 125 and 135, and for foreign air carriers or foreign persons operating an Indonesian registered aircraft in common carriage under CASR Part 129

(a) A certificated AMO that performs maintenance, preventive maintenance, or alterations for an air carrier or commercial operator that has a continuous airworthiness maintenance program under CASR Part 121, 125 or Part 135 must follow the air carrier's or commercial operator's program and applicable sections of its maintenance manual.

(b) A certificated AMO that performs maintenance, preventive maintenance, or alterations for a foreign air carrier or foreign person operating an Indonesian registered aircraft under CASR Part 129 must follow the operator's DGCA approved maintenance program.

(c) Notwithstanding the housing requirement of section 145.103(b), the DGCA may grant approval for a certificated AMO to perform line maintenance for an air carrier certificated under Part 121 or Part 135, or a foreign air carrier or foreign person operating an Indonesian registered aircraft in common carriage under CASR Part 129 on any aircraft of that air carrier or person, provided: (1) The certificated AMO performs such line maintenance in accordance with the

operator's manual, if applicable, and approved maintenance program; (2) The certificated AMO has the necessary equipment, trained personnel, and

technical data to perform such line maintenance; and (3) The certificated AMO's operations specifications include an authorization to

perform line maintenance. 145.206 Notification of hazardous materials authorizations (a) Each AMO must acknowledge receipt of the Part 121 or Part 135 operator

notification required under CASR paragraph 121.1005(e) and 135.505(e) prior to performing work for, or on behalf of that certificate holder.

(b) Prior to performing work for or on behalf of a Part 121 or Part 135 operator, each AMO must notify its employees, contractors, or subcontractors that handle or replace aircraft components or other items regulated by CASR Parts 171 through 180 of each certificate holder's operations specifications authorization permitting, or prohibition against, carrying hazardous materials. This notification must be provided subsequent to the notification by the Part 121 or Part 135 operator of such operations specifications authorization/designation.

145.207 AMO manual (a) A certificated AMO must prepare and follow an AMO manual approved by the

DGCA. (b) A certificated AMO must maintain a current AMO manual. (c) A certificated AMO's current AMO manual must be accessible for use by AMO

personnel required by subpart D of this part. (d) A certificated AMO must provide the DGCA with the current AMO manual in a

format acceptable to the DGCA.

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(e) A certificated AMO must notify the DGCA of each revision of its AMO manual in accordance with the procedures required by section 145.209(j).

145.209 AMO manual contents A certificated AMO's manual must include the following: (a) An organizational chart identifying:

(1) Each management position with authority to act on behalf of the AMO, (2) The area of responsibility assigned to each management position, and (3) The duties, responsibilities, and authority of each management position;

(b) Procedures for maintaining and revising the rosters required by section 145.161; (c) A description of the certificated AMO's operations, including the housing,

facilities, equipment, and materials as required by subpart C of this part; (d) Procedures for:

(1) Revising the capability list provided for in section 145.215 and notifying the DAGC of revisions to the list, including how often the DGCA will be notified of revisions; and

(2) The self-evaluation required under section 145.215(c) for revising the capability list, including methods and frequency of such evaluations, and procedures for reporting the results to the appropriate manager for review and action;

(e) Procedures for revising the training program required by section 145.163 and submitting revisions to the DGCA for approval;

(f) Procedures to govern work performed at another location in accordance with section 145.203;

(g) Procedures for maintenance, preventive maintenance, or alterations performed under section 145.205;

(h) Procedures for: (1) Maintaining and revising the contract maintenance information required by

section 145.217(a)(2)(i), including submitting revisions to the DGCA for approval; and

(2) Maintaining and revising the contract maintenance information required by section 145.217(a)(2)(ii) and notifying the DGCA of revisions to this information, including how often the DGCA will be notified of revisions;

(i) A description of the required records and the recordkeeping system used to obtain, store, and retrieve the required records;

(j) Procedures for revising the AMO's manual and notifying the DGCA of revisions to the manual, including how often the DGCA will be notified of revisions; and

(k) A description of the system used to identify and control sections of the AMO manual.

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145.211 Quality and Safety system Quality control system. (a) A certificated AMO must establish and maintain a quality control system acceptable to the DGCA that ensures the airworthiness of the articles on which the AMO or any of its contractors performs maintenance, preventive maintenance, or alterations. (b) AMO personnel must follow the quality control system when performing

maintenance, preventive maintenance, or alterations under the AMO certificate and operations specifications.

(c) A certificated AMO must prepare and keep current a quality control manual in a format approved by the DGCA that includes the following: (1) A description of the system and procedures used for:

(i) Inspecting incoming raw materials to ensure acceptable quality; (ii) Performing preliminary inspection of all articles that are maintained; (iii) Inspecting all articles that have been involved in an accident for hidden

damage before maintenance, preventive maintenance, or alteration is performed;

(iv) Establishing and maintaining proficiency of inspection personnel; (v) Establishing and maintaining current technical data for maintaining articles; (vi) Qualifying and surveilling noncertificated persons who perform

maintenance, prevention maintenance, or alterations for the AMO; (vii) Performing final inspection and return to service of maintained articles; (viii) Calibrating measuring and test equipment used in maintaining articles,

including the intervals at which the equipment will be calibrated; and (ix) Taking corrective action on deficiencies;

(2) References, where applicable, to the manufacturer's inspection standards for a particular article, including reference to any data specified by that manufacturer;

(3) A sample of the inspection and maintenance forms and instructions for completing such forms or a reference to a separate forms manual; and

(4) Procedures for revising the quality control manual required under this section and notifying the DGCA of the revisions, including how often the DGCA will be notified of revisions.

(d) A certificated AMO must notify the DGCA of revisions to its quality control manual.

Quality assurance system.

(a) A certified AMO shall establish a quality assurance system that includes an independent internal audits in order to monitor compliance with required aircraft/aircraft component standards and adequacy of the procedures to ensure that such procedures invoke good maintenance practices and airworthy aircraft/aircraft components.

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(b) A quality feedback reporting system to the accountable manager that ensures proper and timely corrective action is taken in response to reports resulting from the internal independent audits established to meet paragraph (a).

Safety management system. (a) Effective 1 January 2009, a certified AMO shall have in place a Safety

Management System (SMS) that is acceptable to DGCA that, as a minimum: (1) Identifies safety hazards and assesses and mitigates risks; (2) Ensures that remedial action necessary to maintain an acceptable level of

safety is implemented; (3) Provides for continuous monitoring and regular assessment of the safety

level achieved; and (4) Aims to make continuous improvement to the overall level of safety.

(b) In order to be acceptable to the DGCA, the SMS shall meet the requirements set forth in Appendix B of this Part.

145.213 Inspection of maintenance, preventive maintenance, or alterations (a) A certificated AMO must inspect each article upon which it has performed

maintenance, preventive maintenance, or alterations as described in paragraphs (b) and (c) of this section before approving that article for return to service.

(b) A certificated AMO must certify on an article's maintenance release that the article is airworthy with respect to the maintenance, preventive maintenance, or alterations performed after: (1) The AMO performs work on the article; and (2) An inspector inspects the article on which the AMO has performed work and

determines it to be airworthy with respect to the work performed. (c) For the purposes of paragraphs (a) and (b) of this section, an inspector must

meet the requirements of 145.155. (d) Except for individuals employed by an AMO located outside the Republic of

Indonesia, only an employee licensed under CASR Part 65 is authorized to sign off on final inspections and maintenance releases for the AMO.

145.215 Capability list (a) A certificated AMO with a limited rating may perform maintenance, preventive

maintenance, or alterations on an article if the article is listed on a current capability list acceptable to the DGCA or on the AMO's operations specifications.

(b) The capability list must identify each article by make and model or other nomenclature designated by the article's manufacturer and be available in a format acceptable to the DGCA.

(c) An article may be listed on the capability list only if the article is within the scope of the ratings of the AMO's certificate, and only after the AMO has performed a self-evaluation in accordance with the procedures under section 145.209(d)(2).

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The AMO must perform this self-evaluation to determine that the AMO has all of the housing, facilities, equipment, material, technical data, processes, and trained personnel in place to perform the work on the article as required by CASR Part 145. The AMO must retain on file documentation of the evaluation.

(d) Upon listing an additional article on its capability list, the AMO must provide the DGCA with a copy of the revised list in accordance with the procedures required in section 145.209(d)(1).

145.217 Contract maintenance (a) A certificated AMO may contract a maintenance function pertaining to an article

to an outside source provided: (1) The DGCA approves the maintenance function to be contracted to the

outside source; and (2) The AMO maintains and makes available to the DGCA, in a format

acceptable to the DGCA, the following information: (i) The maintenance functions contracted to each outside facility; and (ii) The name of each outside facility to whom the AMO contracts

maintenance functions and the type of certificate and ratings, if any, held by each facility.

(b) A certificated AMO may contract a maintenance function pertaining to an article to a noncertificated person provided: (1) The noncertificated person follows a quality control system equivalent to the

system followed by the AMO; (2) The certificated AMO remains directly in charge of the work performed by the

noncertificated person; and (3) The certificated AMO verifies, by test and/or inspection, that the work has

been performed satisfactorily by the noncertificated person and that the article is airworthy before approving it for return to service.

(c) A certificated AMO may not provide only approval for return to service of a complete type-certificated product following contract maintenance, preventive maintenance, or alterations.

145.219 Recordkeeping (a) A certificated AMO must retain records in English that demonstrate compliance

with the requirements of CASR Part 43. The records must be retained in a format acceptable to the DGCA.

(b) A certificated AMO must provide a copy of the maintenance release to the owner or operator of the article on which the maintenance, preventive maintenance, or alteration was performed.

(c) A certificated AMO must retain the records required by this section for at least 2 years from the date the article was approved for return to service.

(d) The records specified in this section shall be retained for a minimum period of 90 days after the unit to which they refer has been permanently withdrawn from service.

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(e) A certificated AMO must make all required records available for inspection by the DGCA and the National Transportation Safety Committee (NTSC).

145.221 Reports of failures, malfunctions, or defects (a) A certificated AMO must report to the DGCA within 96 hours after it discovers any

failure, malfunction, or defect of an article. The report must be in a format acceptable to the DGCA.

(b) The report required under paragraph (a) of this section must include as much of the following information as is available: (1) Aircraft registration number; (2) Type, make, and model of the article; (3) Date of the discovery of the failure, malfunction, or defect; (4) Nature of the failure, malfunction, or defect; (5) Time since last overhaul, if applicable; (6) Apparent cause of the failure, malfunction, or defect; and (7) Other pertinent information that is necessary for more complete identification,

determination of seriousness, or corrective action. (c) The holder of an AMO certificate that is also the holder of a CASR Part 121, 125

or 135 certificate; type certificate (including a supplemental type certificate); parts manufacturer approval; or technical standard order authorization, or that is the licensee of a type certificate holder, does not need to report a failure, malfunction, or defect under this section if the failure, malfunction, or defect has been reported under sections 21, 121, 125 or 135 of the CASR.

(d) A certificated AMO may submit a Service Difficulty Report for the following: (1) A CASR Part 121 certificate holder under Part 121, provided the report meets

the requirements of Part 121 of the CASR, as appropriate. (2) A CASR Part 125 certificate holder under Part 125, provided the report meets

the requirements of Part 125 of the CASR, as appropriate. (3) A CASR Part 135 certificate holder under Part 135, provided the report meets

the requirements of Part 135 of the CASR, as appropriate. (e) A certificated AMO authorized to report a failure, malfunction, or defect under

paragraph (d) of this section must not report the same failure, malfunction, or defect under paragraph (a) of this section. A copy of the report submitted under paragraph (d) of this section must be forwarded to the certificate holder.

145.223 DGCA inspections (a) A certificated AMO must allow the DGCA to inspect that AMO at any time to

determine compliance with the CASRs. (b) A certificated AMO may not contract for the performance of a maintenance

function on an article with a noncertificated person unless it provides in its contract with the noncertificated person that the DGCA may make an inspection and observe the performance of the noncertificated person's work on the article.

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(c) A certificated AMO may not return to service any article on which a maintenance function was performed by a noncertificated person if the noncertificated person does not permit the DGCA to make the inspection described in paragraph (b) of this section.

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APPENDIX A

HAZARDOUS MATERIALS

For the purposes of this part, the following definitions apply:

Hazardous material means a substance or material that is capable of posing an unreasonable risk to health, safety, and property when transported in commerce. The term includes hazardous substances, hazardous wastes, marine pollutants, elevated temperature materials, materials designated as hazardous, and materials that meet the defining criteria for hazard classes and divisions in accordance the International Civil Aviation Organizations (ICAO) Technical Instructions.

Hazmat employee means:

(1) A person who is:

(i) Employed on a full-time, part time, or temporary basis by a hazmat employer and who in the course of such full time, part time or temporary employment directly affects hazardous materials transportation safety;

(ii) Self-employed (including an owner-operator of a motor vehicle, vessel, or aircraft) transporting hazardous materials in commerce who in the course of such self-employment directly affects hazardous materials transportation safety;

(iii) A railroad signalman; or

(iv) A railroad maintenance-of-way employee.

(2) This term includes an individual, employed on a full time, part time, or temporary basis by a hazmat employer, or who is self-employed, who during the course of employment:

(i) Loads, unloads, or handles hazardous materials;

(ii) Designs, manufactures, fabricates, inspects, marks, maintains, reconditions, repairs, or tests a package, container or packaging component that is represented, marked, certified, or sold as qualified for use in transporting hazardous material in commerce.

(iii) Prepares hazardous materials for transportation;

(iv) Is responsible for safety of transporting hazardous materials;

(v) Operates a vehicle used to transport hazardous materials.

Hazmat employer means:

(1) A person who employs or uses at least one hazmat employee on a full-time, part time, or temporary basis; and who:

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(i) Transports hazardous materials in commerce;

(ii) Causes hazardous materials to be transported in commerce; or

(iii) Designs, manufactures, fabricates, inspects, marks, maintains, reconditions, repairs or tests a package, container, or packaging component that is represented, marked, certified, or sold by that person as qualified for use in transporting hazardous materials in commerce;

(2) A person who is self-employed (including an owner-operator of a motor vehicle, vessel, or aircraft) transporting materials in commerce; and who:

(i) Transports hazardous materials in commerce;

(ii) Causes hazardous materials to be transported in commerce; or

(iii) Designs, manufactures, fabricates, inspects, marks, maintains, reconditions, repairs or tests a package, container, or packaging component that is represented, marked, certified, or sold by that person as qualified for use in transporting hazardous materials in commerce; or

(3) A department, agency, or instrumentality of the Government of the Republic of Indonesia, who:

(i) Transports hazardous materials in commerce;

(ii) Causes hazardous materials to be transported in commerce; or (iii) Designs, manufactures, fabricates, inspects, marks, maintains, reconditions,

repairs or tests a package, container, or packaging component that is represented, marked, certified, or sold by that person as qualified for use in transporting hazardous materials in commerce.

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Appendix B App- B1

AAPPPPEENNDDIIXX BB SSAAFFEETTYY MMAANNAAGGEEMMEENNTT SSYYSSTTEEMM

1. Statutory basis

This regulation is promulgated under the statutory authority in the Civil Aviation Act No. 15 /1992 concerning Aviation, Government Regulation 3/2001 concerning Aviation Safety and Security, and Ministry of Transportation Decree 37/2006 concerning Organization and Work Procedures of Ministry of Transportation.

2. Scope and applicability

a. Scope (1)This regulation describes the requirements for a service provider Safety

Management System (SMS) operating in accordance with ICAO Annex 6 — Operation of Aircraft, ICAO Annex 11 — Air Traffic Services, and ICAO Annex 14 — Aerodromes.

(2) Within the context of this regulation the term “service provider” must be understood to designate any organization providing aviation related services. The term encompasses aircraft operators, maintenance organizations, air traffic service providers and aerodrome operators, as applicable.

(3) This regulation addresses aviation safety related processes and activities rather than occupational safety, environmental protection, or customer service quality.

(4) The service provider is responsible for the safety of services or products contracted to or purchased from other organizations.

(5) This regulation establishes the minimum acceptable requirements; the service provider can establish more stringent requirements.

b. Applicability and acceptance Effective 1 January 2009, a service provider shall have in place a Safety Management System (SMS) that is acceptable to the Directorate General of Civil Aviation (DGCA) that, as a minimum: (1) identifies safety hazards and assesses and mitigates risks; (2) ensures that remedial action necessary to maintain an acceptable level of

safety is implemented; (3) provides for continuous monitoring and regular assessment of the safety

level achieved; and (4) aims to make continuous improvement to the overall level of safety.

3. References

ICAO Annex 6 — Operation of Aircraft, ICAO Annex 11 — Air Traffic Services, and ICAO Annex 14 — Aerodromes, and the ICAO Safety Management Manual (Doc 9859).

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4. Definitions

For the purpose of this Decree, the term : Acceptable level of safety means minimum safety performance that service providers should achieve while conducting their core business functions, expressed by a number of safety performance indicators and safety performance targets.

Accountability means obligation or willingness to account for one’s actions.

Accountable Executive means a single, identifiable person which might be a Chief Executive Officer, a Chairperson Board of Directors, a partner or a proprietor who has full responsibility for the organization’s SMS and have full authority for human resources issues, major financial issues, direct responsibility for the conduct of the organization’s affairs, final authority over operations under certificate, and final responsibility for all safety issues.

Consequence means potential outcome(s) of the hazard.

Hazard means condition, object or activity with the potential of causing injuries to personnel, damage to equipment or structures, loss of material, or reduction of ability to perform a prescribed function.

Mitigation means measures to address the potential hazard or to reduce the risk probability or severity.

Predictive means a method that captures system performance as it happens in real-time normal operations.

Proactive means the adoption of an approach which emphasizes prevention through the identification of hazards and the introduction of risk mitigation measures before the risk-bearing event occurs and adversely affects safety performance.

Probability means the likelihood that an unsafe event or condition might occur.

Reactive means the adoption of an approach where safety measurement is as a responds to the events that already happened, such as incidents and accidents.

Risk means the assessment, expressed in terms of predicted probability and severity, of the consequence(s) of a hazard taking as reference the worst foreseeable situation.

Risk management means the identification, analysis and elimination, and/or mitigation to an acceptable level of risks that threaten the capabilities of an organization.

Safety means the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and risk management.

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Safety assessment means a systematic analysis of a proposed changes to equipment or procedures to identify and mitigate weaknesses before change is implemented.

Safety assurance means what the service providers do with regard to safety performance monitoring and measurement.

Safety audit means what the Civil Aviation Authority performs with regard to its safety programme, and the service providers perform with regard to the SMS.

Safety Management System (SMS) means a systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures.

Safety manager means a person who is responsible for providing guidance and direction for the operation of the organization's safety management system.

Safety oversight means the activities of Civil Aviation Authority as part of its safety programme, performed with regard to the service providers SMS, in order to confirm the organization's continuing fulfilment of its corporate safety policy, objectives, goals and standards.

Safety performance indicator means established objectives of a services provider SMS, linked to major components of a services provider SMS, and expressed in numerical terms.

Safety performance monitoring means the activities of a service provider as part of its SMS, in order to confirm the organization's continuing fulfilment of its corporate safety policy, objectives, goals and standards.

Safety performance target means medium or long-term objectives of a services provider SMS, determined weighing what is desirable and what is realistic for an individual services provider, and expressed in numerical terms.

Safety policy means a statement reflecting the organization's philosophy of safety management, and become the foundation on which the organization's SMS is built. The safety policy outlines the methods and processes that the organization will use to achieve desired safety outcomes.

Safety programme means an integrated set of regulations and activities aimed at improving safety.

Safety requirement means the operational procedures, technology, systems and programmes to which measures of reliability, availability, performance and/or accuracy can be specified. are needed to achieve the safety performance indicators and safety performance targets.

Severity means the possible consequences of an unsafe event or condition, taking as reference the worst foreseeable situation.

System means organized set of processes and procedures.

Systematic means that safety management activities will be conducted in accordance with a pre-determined plan, and applied in a consistent manner throughout the organization.

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5. General

Service provider shall establish, maintain and adhere to a Safety Management System (SMS) that is appropriate to the size, nature and complexity of the operations authorized to be conducted under its operations certificate and the safety hazards and risks related to the operations.

6. Safety policy and objectives

a. General requirements (1) A service provider shall define the organization’s safety policy. (2) The safety policy shall be signed by the Accountable Executive of the

organization. (3) The safety policy shall be in accordance with all applicable legal

requirements and international standards, best industry practices and shall reflect organizational commitments regarding safety.

(4) The safety policy shall be communicated, with visible endorsement, throughout the organization.

(5) The safety policy shall include a clear statement about the provision of the necessary human and financial resources for its implementation.

(6) The safety policy shall, among other things, include the following objectives: (a) Commitment to implement an SMS; (b) Commitment to continual improvement in the level of safety; (c) Commitment to the management of safety risks; (d) Commitment to encourage employees to report safety issues; (e) Establishment of clear standards for acceptable behaviour; and (f) Identification of responsibilities of management and employees with

respect to safety performance. (7) The safety policy shall be reviewed periodically to ensure it remains

relevant and appropriate to the organization. (8) A service provider shall establish safety objectives for the SMS. (9) The safety objectives should be linked to the safety performance

indicators, safety performance targets and safety requirements of the service provider SMS.

b. Organizational structure and responsibilities (1) A service provider shall identify an Accountable Executive to be

responsible and accountable on behalf of the service provider for meeting the requirements of this regulation, and shall notify the DGCA the name of the person.

(2) The Accountable Executive shall be a single, identifiable person who, irrespective of other functions, shall have the ultimate responsibility for the implementation and maintenance of the SMS.

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(3) The Accountable Executive shall have: (a) Full control of the human resources required for the operations

authorized to be conducted under the operations certificate; (b) Full control of the financial resources required for the operations

authorized to be conducted under the operations certificate; (c) Final authority over operations authorized to be conducted under the

operations certificate; (d) Direct responsibility for the conduct of the organization‘s affairs; and (e) Final responsibility for all safety issues.

(4) A service provider shall establish the safety structure necessary for the implementation and maintenance of the organization’s SMS.

(5) A service provider shall identify the safety responsibilities of all members of senior management, irrespective of other responsibilities.

(6) Safety-related positions, responsibilities and authorities shall be defined, documented and communicated throughout the organization.

(7) A service provider shall identify a Safety Manager to be the member of management who shall be the responsible individual and focal point for the development and maintenance of an effective SMS.

(8) The Safety Manager shall: (a) Ensure that processes needed for the SMS are established,

implemented and maintained; (b) Report to the Accountable Executive on the performance of the SMS

and on any need for improvement; and (c) Ensure safety promotion throughout the organization.

c. SMS implementation plan (1) A service provider shall develop and maintain an SMS implementation

plan. (2) The SMS implementation plan shall be the definition of the approach the

organization will adopt for managing safety in a manner that will meet the organization’s safety needs.

(3) The SMS implementation plan shall include the following: (a) Safety policy and objectives; (b) Safety planning, (c) System description; (d) Gap analysis; (e) SMS components; (f) Safety roles and responsibilities; (g) Safety reporting policy; (h) Means of employee involvement; (i) Safety training;

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(j) Safety communication; (k) Safety performance measurement; and (l) Management review of safety performance.

(4) The SMS implementation plan shall be endorsed by senior management of the organization.

(5) A service provider shall, as part of the development of the SMS implementation plan, complete a system description.

(6) The system description shall include the following: (a) The system interactions with other systems in the air transportation

system; (b) The system functions; (c) Required human performance considerations of the system operation; (d) Hardware components of the system; (e) Software components of the system; (f) Related procedures that define guidance for the operation and use of

the system; (g) Operational environment; and (h) Contracted and purchased products and services.

(7) A service provider shall, as part of the development of the SMS implementation plan, complete a gap analysis, in order to: (a) identify the safety arrangements and structures that may be already

exist throughout an organization; and (b) determine additional safety arrangements required to implement and

maintain the organization’s SMS. (8) The SMS implementation plan shall explicitly address the coordination

between the SMS of the service provider and the SMS of other organizations the service provider must interface with during the provision of services.

d. Coordination of emergency response planning A service provider shall develop and maintain, or coordinate, as appropriate, an emergency response/contingency plan that shall ensure: (1) Orderly and efficient transition from normal to emergency operations; (2) Designation of emergency authority; (3) Assignment of emergency responsibilities; (4) Coordination of efforts to cope with the emergency; and (5) Safe continuation of operations, or return to normal operations as soon as

possible.

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e. Documentation (1)A service provider shall develop and maintain SMS documentation, in

paper or electronic form, to describe the following: (a) Safety policy; (b) Safety objectives; (c) SMS requirements, procedures and processes; (d) Responsibilities and authorities for procedures and processes; and (e) SMS outputs.

(2) A service provider shall, as part of the SMS documentation, develop and maintain a Safety Management System Manual (SMSM), to communicate the organization’s approach to safety throughout the organization.

(3) The SMSM shall document all aspects of the SMS, and its contents shall include the following: (a) Scope of the Safety Management System; (b) Safety policy and objectives; (c) Safety accountabilities; (d) Key safety personnel; (e) Documentation control procedures; (f) Hazard identification and risk management schemes; (g) Safety performance monitoring; (h) Emergency response/contingency planning; (i) Management of change; and (j) Safety promotion.

7. Safety risk management

a. General (1) A service provider shall develop and maintain Safety Data Collection and

Processing systems (SDCPS) that provide for the identification of hazards and the analysis, assessment and mitigation of safety risks.

(2) A service provider’s SDCPS shall include reactive, proactive and predictive methods of safety data collection.

b. Hazard identification (1) A service provider shall develop and maintain formal means for effectively

collecting, recording, acting on and generating feedback about hazards in operations, which combine reactive, proactive and predictive methods of safety data collection. Formal means of safety data collection shall include mandatory, voluntary and confidential reporting systems.

(2) The hazard identification process shall include the following steps: (a) Reporting of hazards, events or safety concerns; (b) Collection and storing the safety data;

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(c) Analysis of the safety data; and (d) Distribution of the safety information distilled from the safety data.

c. Risk management (1)A service provider shall develop and maintain a formal risk management

process that ensures the analysis, assessment and mitigation of risks of consequences of hazards to an acceptable level.

(2) The risks of the consequences of each hazard identified through the hazard identification processes described in section 7.2 of this regulation shall be analysed in terms of probability and severity of occurrence, and assessed for their tolerability.

(3) The organization shall define the levels of management with authority to make safety risk tolerability decisions.

(4) The organization shall define safety controls for each risk assessed as tolerable.

8. Safety assurance

a. General (1) A service provider shall develop and maintain safety assurance processes

to ensure that the safety risks controls developed as a consequence of the hazard identification and risk management activities under paragraph 7 achieve their intended objectives.

(2) Safety assurance processes shall apply to an SMS whether the activities and/or operations are accomplished internally or outsourced.

b. Safety performance monitoring and measurement (1) A service provider shall, as part of the SMS safety assurance activities,

develop and maintain the necessary means to verify safety performance of the organization in comparison with the approved safety policies and objectives, and to validate the effectiveness of implemented safety risk controls.

(2) Safety performance monitoring and measurement means shall include the following: (a) Safety reporting; (b) Safety audits; (c) Safety surveys; (d) Safety reviews; (e) Safety studies; and (f) Internal safety investigations.

(3) The safety reporting procedure shall set out the conditions to ensure effective safety reporting, including the conditions under protection from disciplinary/administrative action shall apply.

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c. Management of change (1) A service provider shall, as part of the SMS safety assurance activities,

develop and maintain a formal process for the management of change. (2) The formal process for the management of change shall:

(a) Identify changes within the organization which may affect established processes and services;

(b) Describe the arrangements to ensure safety performance before implementing changes; and

(c) Eliminate or modify safety risk controls that are no longer needed due to changes in the operational environment.

d. Continuous improvement of the safety system (1)A service provider shall, as part of the SMS safety assurance activities,

develop and maintain formal processes to identify the causes of under-performance of the SMS, determine the implications in its operation, and to rectify situations involving below standard performance in order to ensure the continual improvement of the SMS.

(2) Continuous improvement of the service provider SMS shall include: (a) Proactive and reactive evaluations of facilities, equipment,

documentation and procedures, to verify the effectiveness of strategies for control of safety risks; and

(b) Proactive evaluation of the individuals’ performance, to verify the fulfilment of safety responsibilities.

9. Safety promotion

a. General Service providers shall develop and maintain formal safety training and safety communication activities to create an environment where the safety objectives of the organization can be achieved.

b. Safety training (1) A service provider shall, as part of its safety promotion activities, develop

and maintain a safety training programme that ensures that personnel are trained and competent to perform the SMS duties.

(2) The scope of the safety training shall be appropriate to the individual’s involvement in the SMS.

(3) The Accountable Executive shall receive safety awareness training regarding: (a) Safety policy and objectives; (b) SMS roles and responsibilities; and (c) Safety assurance.

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c. Safety communication (1) A service provider shall, as part of its safety promotion activities, develop

and maintain formal means for safety communication, to: (a) Ensure that all staff is fully aware of the SMS; (b) Convey safety critical information; (c) Explain why particular safety actions are taken; (d) Explain why safety procedures are introduced or changed; and (e) Convey generic safety information.

(2) Formal means of safety communication shall include: (a) Safety policies and procedures; (b) News letters; and (c) Bulletins.

d. Quality policy A service provider shall ensure that the organization quality policy is consistent with, and supports the fulfilment of the activities of the SMS.

e. Implementation of the SMS (1) A service provider may implement SMS by a phased approach, which

encompasses four phases as described in subparagraph (2) through subparagraph (5) of this paragraph.

(2) Phase 1 should provide a blueprint on how the SMS requirements will be met and integrated to the organization’s work activities, and an accountability framework for the implementation of the SMS: (a) Identify the Accountable Executive and the safety accountabilities of

managers; (b) Identify the person (or planning group) within the organization

responsible for implementing the SMS; (c) Describe the system (air operator, ATC services provider, approved

maintenance organization, certified aerodrome operator); (d) Conduct a gap analysis of the organization’s existing resources

compared with the national and international requirements for establishing an SMS;

(e) Develop an SMS implementation plan that explains how the organization will implement the SMS on the basis of national requirements and international Standards and Recommended Practices (SARPs), the system description and the results of the gap analysis;

(f) Develop documentation relevant to safety policy and objectives; and (g) Develop and establish means for safety communication.

(3) Phase 2 should put into practice those elements of the SMS implementation plan that refer to the safety risk management reactive processes: (a) Hazard identification and risk management using reactive processes;

Appendix B App- B10

31-12-08 CASR 145, Amdt. 3

(b) Training relevant to: i. SMS implementation plan components; and ii. Safety risk management (reactive processes).

(c) Documentation relevant to: i. SMS implementation plan components; and ii. Safety risk management (reactive processes).

(4) Phase 3 should put into practice those elements of the SMS implementation plan that refer to the safety risk management proactive and predictive processes: (a) Hazard identification and risk management using proactive and

predictive processes (b) Training relevant to:

i. SMS implementation plan components; and ii. Safety risk management (proactive and predictive processes).

(c) documentation relevant to: i. SMS implementation plan components; and ii. Safety risk management (proactive and predictive processes).

(5) Phase 4 should put into practice operational safety assurance: (a) Development of acceptable level (s) of safety; (b) Development of safety indicators and targets; (c) SMS continuous improvement; (d) Training relevant to operational safety assurance; and (e) Documentation relevant to operational safety assurance.

Appendix B App- B11