City Municipal Corporation of Coimbatore...3 2. FOREWORD BY MAYOR The City Municipal Corporation of...
Transcript of City Municipal Corporation of Coimbatore...3 2. FOREWORD BY MAYOR The City Municipal Corporation of...
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City Municipal Corporation of Coimbatore
CITIZEN’S CHARTER
S.No. Contents Page No.
1. Introduction ......................................................... 2
2. Foreword by Mayor .............................................. 3
3. Objectives ............................................................... 5
4. About the City ...................................................... 6
5. Water Supply ..................................................... 10
6. Sewerage ........................................................ 15
7. Health and Sanitation...................................... 19
8. Birth and Death Registration and Issue of Extract ................................................
22
9. Prevention of Food Adulteration ..................... 25
10. Other Trades Licensing .................................. 28
11. Immunisation ................................................... 30
12. Dispensaries and Maternity Homes ................ 32
13. Town Planning ................................................. 35
14. Roads, Street Lights ....................................... 40
15. Revenue Resources ....................................... 44
16. Swarna Jayanthi Sahari Rozgar Yojana ......... 48
17. Rain Water Harvesting .................................... 50
18. E-Governance ................................................. 52
19. Other Institutions and Services ............................. 54
20. Name and Telephone Nos. of Mayor, Deputy Mayor and Councillors .......................
55
21. Telephone Nos. of Key Officials ...................... 60
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CITY MUNICIPAL CORPORATION OF COIMBATORE
CITIZEN'S CHARTER
1. INTRODUCTION
Tamilnadu is leading in many Urban Sector reforms. As part
of its commitment to enhance the responsiveness and
effectiveness of civic services rendered by the urban local
bodies, the State Government decided to introduce ‘Citizen's
Charter’ in all the urban local bodies in G.O.Ms. No. 58
MAWS Department dated 16.4.1998. The first edition of the
‘Citizen's Charter’ was released by all City Municipal
Corporations and Municipalities in the State in the year 1998-
1999. It has improved the transparency and effectiveness of
the local body administration. Based on the experience
gained over the past few years and the feedback, it has been
decided to bring this second edition of the ‘Citizen’s Charter’
with improved information to citizens to make every citizen’s
interaction with the civic body easy, simple, hassle free and
efficient and also ensuring accountability and transparency.
This charter documents the citizen’s entitlement to
municipal services, quality of services, quick access to
information, stages to redressal of grievances and time
bound.
This charter also documents, apart from what we can
offer the citizens, what the citizens can do to help us serve
them better and what can be achieved if both of us join
together.
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2. FOREWORD BY MAYOR
The City Municipal Corporation of Coimbatore has adopted
this second edition of citizen charter in its resolution no. 169
dated 28.10.04 with renewed commitment to provide efficient
and prompt civic services to the citizens and with the fond
hope that on their part, the citizens would earnestly respond
and reciprocate in a positive way.
We consider this as a charter of responsibilities for us
in the corporation, both elected representatives and officials,
to make a sound and responsive administration to make the
town clean, green and most liveable for the citizens.
The first edition of the citizen charter was only to give
specific information to the people of this city on ensuring
quick response to their needs and redressal of certain
grievances. Now, we are introducing an on line complaint
system for certain
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services and a three – step normal complaint redressal
system for all other services to ensure quick and efficient
redressal of grievances in a time bound manner.
To stream line the vehicle movement and control the
fuel consumption GPS, (Global Positioning System) has been
introduced in this Corporation. Forms and applications can be
downloaded directly from the system by the public. Birth and
Death Certificates can be obtained through VPP. The public
need not visit Corporation office to obtain applications and
forms. Tax items can be paid in any facilitation Centre and
Collection Centre, thus achieving the motto Any thing Any
where.
We shall acknowledge on the spot all complaints,
returns, declarations, applications, intimations and all
communications from the citizen.
We invite citizens to use this charter to ensure better
standards of service and bring to the notice of the concerned
authorities as listed. Any failure or non-compliance of citizen's
charter, the people are requested to contact the concerned
authorities.
We invite greater participation, support and assistance
from the citizens, which we value most.
We strive each day to improve the quality of life of our
citizens.
MAYOR,
City Municipal Corporation
Coimbatore
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3. OBJECTIVES
This Citizen's Charter is a commitment of the City Municipal
Corporation of Coimbatore to achieve a STAR system.
Simple
Transparent
Accountable
Responsive in the administration of the civic body in fulfilling the needs of
the citizens of this city. N By providing all important information to the Citizens
about the services being delivered by the Municipal
Corporation. N By creating a system which will receive public grievances
and redress the same qualitatively and in a time bound
manner. N By soliciting the cooperation of the citizens in fulfilling
their aspirations by mutual trust, confidence and help and
by making them aware of their duties to the community. N By making each citizen’s interaction with us easy, simple,
hassle-free and efficient, while ensuring accountability
and transparency. N By introducing e-governance and automated access to all
our functions and services and by directing the resultant
flow of efficiency-gains towards the citizens. N By being fair, efficient, citizen – friendly and outcome –
focused.
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4. ABOUT THE CITY
The city of Coimbatore was constituted as Municipality in the
year 1866 and was subsequently constituted as a City
Municipal Corporation from 1.5.1981. It has a population of
11 Lakhs (2001 census) and an extent of 105.50 Sq. Km.,
The city is divided into 72 wards and these wards are
grouped into four Zonal Ward Committees.
The Corporation Council comprising of 72 ward
councillors is headed by Mayor, who is elected by voters of
the city. The councillors elect a Deputy Mayor among them.
The zonal ward committees are headed by Ward Committee
Chairman elected by ward councillors of the respective zonal
ward committee.
The executive wing is headed by the Commissioner
and he is assisted by a team of officials like City Health
Officer, City Engineer, Planning Engineer, Deputy
Commissioner, Corporation Education Officer, Assistant
Commissioners of Zones and other officers.
Coimbatore, popularly known as Manchester of South
India is well known for its textile industries and has excellent
potentials for industrial growth. Because of its proximity to the
hills of the western ghats, the city enjoys excellent climate
through out the year. The City Municipal Corporation provides the following major
services
1) Water Supply
2) Sewerage
3) Waste Management
4) Roads
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5) Drains
6) Street Lights
7) Public Conveniences
8) Issues of Birth and Death Certificate
9) Collection of tax and other revenue items
through online services (In facilitation Centres
and Banks)
10) Administration of Maternity Centres and
Dispensaries. The City Municipal Corporation also enforces and regulates
the following activities.
1) Tax administrations.
2) Planning and Building permission
3) Trade and other licenses
4) Registration of Birth and Deaths
For each of the above services and activities, this
charter provides information about the details of services
offered, response time for rendering the services or
redressing
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grievances, whom to complaint in case of default for
providing the required services and how a citizen can help.
This charter lists the names of Mayor, Deputy Mayor
and Councillors and their contact Telephone numbers for
better interaction of the citizens. The Charter also lists out the
names, designations and contact Telephone numbers of key
officials dealing with major issues. The co-operation of the citizens is solicited broadly in the
following aspects:-
N Segregate waste at source N Do not throw waste in Drains, streets, etc. N Deposit wastes only at specified places and dust bins N Do not allow children to defecate in open spaces N Avoid connecting sewerage lines to open drains N Avoid encroachments on public places N Avoid occupation of roads and footpaths with
unauthorised stacking of materials
N Avoid letting of waste water on the roads
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N Conserve rain water and provide rain water harvesting
structures in every building
N Avoid leaving animals on roads and public places N Avoid misuse of public places including parks, open
spaces, public toilets, markets, Bus stands.
N Plant trees within and in front of premises, water them
and nourish them to grow N Report leakage of water, bursting of water / sewage pipes,
burning of street lights during day time, damage of public
properties posing health hazard N Avoid damage to public properties. N Ensure prompt payment of property tax, profession tax ,
Water charges, license fees and other Corporation dues.
N Adhere to Building Rules and avoid violations,
unauthorised constructions, etc.
N Adopt universal immunization N Complain to the right officer in time and liaise with the
ward councillor.
N To use public toilets and sanitary complexes to avoid
health hazard.
N To adhere to Solid Waste Management Rules to keep the
city clean.
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5. WATER SUPPLY
This Department is headed by the City Engineer to assist the Commissioner. There are two Executive Engineers, E.E (west) for west and south zones and E.E (east) for east and north zones. There is one Assistant Executive Engineer for each of the four zones and a Junior / Assistant Engineer for every three to four wards. The engineering department is responsible for undertaking development works and maintenance of roads, water supply, drainage, street lights and buildings of the Corporation. Apart from the above, there is one scheme in the main office to clear the General engineering related subjects.
Water Supply and Drainage: Water Supply: There are two major sources of supply of drinking water to Coimbatore City: Siruvani and Pillur schemes.The city is getting daily 87 MLD (million litres per day) from Siruvani and 66 MLD from Pillur. The corporation is maintaining the distribution of water supply. At present, the supply of drinking water is maintained at 150 litres per capita per day (lpcd). The entire supply of water from Siruvani is by gravity whereas pumping is being done in the Pillur scheme. At present Distribution of water supply is made once in 4 days under pillur and on alternate day under siruvani scheme. A seperate schema to augment Pillur water supply to the Coimbatore Corporation is under progress. Details of Water Supply Infrastructure:
Number of domestic meter connections 114168
Number of Non-domestic meter connections 4674
Number of tap connections 224
Number of Public fountains 2811
Length of distribution main 1017.687 kms
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Services / Functions
N Operation and Maintenance of Head works for water sup- ply
and distribution of drinking water to house holds and public
stand posts
N Sanctioning new House service connections N Conveyance and distribution of water for private and
public uses N Billing and collection of water charges N Creating awareness among people to conserve water and
construct Rain Water Harvesting structures
Response Time for Complaints
Details Time Schedule /
Response
I. Water Supply :
(Subject to availability of At the Information
sanctioned strength of HSCs.) Centre on all
1. a) Issue of application for working days
new water supply house service 10 Am to 1.30 Pm
connections
b) Receipt of filled in applications At the information
with fees centre on all
Working days – 10 Am to 1.30 Pm
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c) Issue of acknowledgement On the spot
d) Intimation to the applicant on Within one week
rectification of defects noticed in the application
e) After rectification of defects, 15 days
issue of notice /chalan for
remittance of fees for water supply connection
f) Effecting Water Supply House 30 Days from the
service connection receipt of application
II. Complaints / Defects
1. Replacement of 15 days
defective meter
2. Rectification of pollution in
drinking Within 24 Hours
water supply
3. Arresting of Leakage of Within 24 hours
water in the mains
4. Minor repairs 2 days
5. Major repairs 3 days
6. Repairs to hand pumps 3 days
7. Repairs to public fountains 2 days
8. Repairs to India Mark 2
pumps / Bore wells 7 days
9. Deficiency in chlorination 24 hours
10.Prevention of Fire At once
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III. Special Demand
1. Supply of water through tanker Within 24 hours, if
lorry piped water supply
is interrupted
2. Supply of water through lorry for 3 - 5 days
Marriage / Festival Needed Cooperation from Citizen N Avoid wastage of water. Do not use drinking water for
gar-dening and other similar purposes N Avoid unauthorised drawing of water and use of motor
pumps in Corporation connection to draw water. N Get the repairs attended after proper intimation to corpo-
ration and under the supervision of Corporation Engineer-
ing Staff N Pay water charges and other dues promptly and avoid
dis-connection N Conserve rainwater and construct Rain Water Harvesting
structures in all buildings. N Keep the tap closed both in house and in public stand
post to avoid pollution N Report water leakage and water theft as a public service
N Do not tamper with water supply connection or meters
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whom to Contact for Redressal of Grievance
Second Contact :
Second Contact :
Assistant Executive Engineers (or)
Assistant Commissioners
East Zone - 2572696 (Mobile : 94437 99207)
West Zone - 2551700 (Mobile : 94437 99203)
North Zone - 2213133 (Mobile : 94437 99220)
South Zone - 2215618 (Mobile : 94437 99211) Third Contact :
Executive Engineer - 2390261,
2399319
Third Contact :
Executive Engineer - 2390261,
City Engineer - 2394376
Initial Contact Designation.
Office
Phone no.
Timing. Ganapathy MSR.
J.E / A.E.
2511911
8.00 to 10.00 A.M.
3.30 to 5.30. Bharathi Park HLR
J.E / A.E.
2442236
8.00 to 10.00 A.M.
3.30 to 5.30. Gandhi Park LLR.
J.E / A.E.
2471009
8.00 to 10.00 A.M.
3.30 to 5.30. Singanallur
J.E / A.E.
2573172
8.00 to 10.00 A.M.
3.30 to 5.30. Sungam
J.E / A.E.
2312267
8.00 to 10.00 A.M.
3.30 to 5.30.
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6. SEWERAGE
The Coimbatore corporation is having an area of 105.60 Sq.km. At present sewerage system is available in only 23 Sq.km area.The Present Population of the city is about 11.00 lakhs.The population already covered in the existing UGSS is 4.00 lakhs.In order to undertake an UGSS for the entire population of the Coimbatore Corporation. This project has now been taken up with the central government(JNNURM) and the State Government financial Assistance as grant at the share of 50% and 20% respectively. The Remaining 30% of project cost will be met out from the general funds of the corporation. At present, the project has been taken up for implementation under JNNURM scheme at an estimated cost of Rs.377.13 Crores in all Under Ground Drainage zones. The Under Ground Drainage Scheme works are under progress
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Charges for services:
Sewerage connection Charges
One time Sewerage collection charges to be collected at the time of new connections.
Based on property Tax
Domestic Commercial
Rs. 300 1250 2400
Rs. 300 - 1000 4500 10000
Rs. 1000 - 5000 9000 17500
Rs. 5000 14500 24000
Annually 4968 10180
FUNCTIONS / SERVICES N Operation and maintenance of installations relating to
sew-erage system
N Sanctioning of new house hold sewerage connections
and maintenance of house hold connections
N Maintenance of sewerage Treatment plant and sewerage
farms N Cleaning of septic Tanks N Revenue Collection
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Response Time for Complaint Redressal
underground Sewerage Connection
Details Time Schedule /
Response
I. Sewerage Connection
1 a) Issue of application from At the Information
centre on all working days on
the spot
b) Receipt of filled in application At information with fees centre on all working days on
the spot
c) Issue of acknowledgement On the spot
d) Intimation to the applicant on 7 days rectification of defects noticed,
if any, in the application
e) After rectification of defects, 7 days
issue of notice / chalan for
remittance of fees for
drainage connection
f) Remittance of fees / issue of At the Information
receipt Centre
g) New Connection
Commissioning 15 days
2. Complaints of Blockage /
Leakage of drainage 24 hours
3. Rectification of defects in 2 days
Drainage connection
4. Replacement of missing
manhole lid 24 hours
II. Septic Tank Cleaning
1. Receipt of Application / At the Information
Remittance of fees Centre on the spot
2. Cleaning of Septic tank Within 2 days
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Needed Cooperation from Citizens N Do not throw other waste including animal waste and de-
bris into the sewage lines N Do not connect sewage outlets to public open drains or
roadsides N Adhere to safety measures before entrusting cleaning of
septic tanks etc to private persons N Do not tamper sewage connections N Pay tax and service charges promptly N Avoid environmental pollution or nuisance due to your fa-
cility
Whom to Contact for Service Deficiency Whom to Contact for Redressal of Grievance
Initial Contact Designation. Office
Phone no. Timing.
Ganapathy MSR. J.E / A.E. 2511911 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.
Bharathi Park HLR J.E / A.E. 2442236 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.
Gandhi Park LLR. J.E / A.E. 2471009 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.
Singanallur J.E / A.E. 2573172 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.
Sungam J.E / A.E. 2312267 8.00 to 10.00 A.M. 3.30 to 5.30. P.M.
Second Contact : Assistant Executive Engineer (or)
Assistant Commissioner
East Zone - 2572696
West Zone - 2551700
North Zone - 2213133
South Zone - 2215618
Third Contact : Executive Engineer. 2390261,
City Engineer 2394376
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7. HEALTH AND SANITATION
Solid Waste Management
The waste management in the city is entrusted with the
Health Department and Engineering Department. The aim of
the City Municipal Corporation is 100% collection of garbage
generated in the city daily.
Solid waste management in Coimbatore City is a major
function of Health Department. The area of the city is 105.88
sq.kms. This is divided in to 72 wards. The entire streets in
the above 72 wards are put in to blocks for the purpose of
sweeping. Waste generated in the city is about 500 tonnes
per day.
The waste generated is swept and collected in 700
dustbins and 201 containers which are distrbuted in various
street corners and dumper boxes. 2722 Sanitary Workers, 31
Sanitary inspectors and 57 Sanitary Supervisors are
employed by this Corporation. The collected garbage are
transported to dust bins by hand-drawn push carts. Functions / Services N Daily street cleaning and transportation of waste N Night sweeping in Bus stands and market places N Disposal of waste collected through various methods N Removal of debris and construction wastes N Special conservancy arrangements during festivals and
other important occasions attracting large number of
people
N Bulk clearance of wastes in special premises like
Kalyanamantapams, Hotels etc., N Maintenance and cleaning of public toilets, urinals on
daily basis N Removal of dead animals N Fee collection
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Response Time for Redressal Of Grievance Waste Management
Sl.
No. Details Time Schedule
1. Cleaning of Streets and Roads Monday to Saturday from
5.30 a.m. to 10.30 a.m.
from 2.30 p.m. to 5.30 p.m.
at all places
2 Market and Bus-stand places From 9.00 p.m. to next
day 4.00 a.m.
3 Collection and removal of Garbage Daily
4 Cleaning of public toilets and urinals Daily
5 Complaints regarding non-removal 24 Hours
of garbage’s
6 Removal of dead animals 24 Hours
7 Complaints regarding non- 24 Hours
sweeping of roads
8 Complaints regarding removal 3 days from intimation
of debris
9 Complaints regarding removal of 24 Hours
blockages in Public Toilets
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Needed Cooperation from Citizens
N Do not throw waste into open drains or streets N Clean your premises and deposit wastes in the
designated points before street clearance by conservancy
staff
N Segregate house hold wastes in to degradable and non-
degradable
N Report non-clearance of garbage / debris to the
designated authorities
N Keep your premises clean. Remove bushes and shrubs
then and there. Prune trees abutting main streets and
avoid obstruction to traffic and people’s movement N Use public toilets / urinals properly. Avoid nuisance in
open spaces / road margins
N Pay administrative charges and fees promptly Whom to contact for Service Deficiency
Details Designation and timings
N Initial complaint Sanitary Inspectors
N Second contact Zonal Sanitary officers
N Third contact Corporation Health Officer
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8. BIRTH AND DEATH REGISTRATION AND ISSUE OF EXTRACT
Under the Registration of Births and Deaths Act.,1969 the urban local bodies play a vital role in registering births and deaths within their territory and issue extracts of births / deaths to the citizens. The following officers are entrusted with the responsibility of registration in this corporation. 1. The Assistant Commissioners Custodian of for the 4 Zones and Records the Commissioner for the Main Office 2. The Commissioner for the City Chief Registrar 3. The Corporation Health Officer Officer for sanctioning prosecution & officer for compounding officers. 4. The Sanitary Inspector of the Concerned ward Registrar Service / Functions a) Birth Registration within 21 days at the place of Occurrence with the concerned Sanitary Inspector of the ward. b) Death Registration within 21 days at the place of Occurrence with the concerned Sanitary Inspector of the ward. c) Issue of extract of By the concerned Sanitary Birth register Inspector for current year and previous year.
By the Zonal Sanitary Officers for the years for which the Registers are
available with them in the Zonal Office
At the Main Office for which the Registers are available at the Main Office by the City Health Officer d) Issue of extract of By the concerned Sanitary
Death register Inspector for current year and previous year.
By the Assistant Commissioners for the years for which the Registers are available with them. At the Main Office for which the Registers are available at the Main Office by the City Health Officer.
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e) Application via on line (by VPL Tapal) Cost of application is Rs 12/- + Search fee Rs. 50/- Service / Functions
• Birth Registration
• Death registration • Issue of extract of Birth Register
• Issue of extract of Death Register
• Application via online
• Non availability certificate Response Time for Services / Grievances
Details Rate of fees
(Fill up this column for all items)
Time Schedule
Registration of Birth From the Date of Birth 1. Within 14 days
Nil
At once
2. From 15 days upto 30 days Rs.2/- At once
3. From 30 days upto 1 year Rs.5/- 7 days
4. More than 1 year (with court order)
Rs.10/- 7 days
I. Registration of Child’s Name in the Birth Register 1. From the date of Birth upto 1 year
—
3 days
2. More than 1 year Rs.5/- 7 days
II. Registration of Death From the date of death 1. Within 7 days
— At once
2. From 7 days upto 30 days Rs.2/- At once
3. From 30 days upto one year Rs.5/- 7 days
4. More than 1 year (with Court Order)
Rs.10/- 7 days
III. Birth / Death Certificates Remittance of fees for 1st 2 copies
Rs.12/- 7 days
Additional copy / each additional copy
Rs.5/- 7 days
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Who is responsible for information about Births & Deaths:- 1. For Institutional Cases = Officer or Person In charge of the institution concerned. 2. For Domiciliary Cases = Head of the House Hold or in his absence
his nearest relative. 3. For place of Birth and Death = Head of the Management. occurred in Chatram Or Lodge, etc 4. For baggers, Homeless cases = Concerned area Police persons. Needed Cooperation from Citizens
• Register Birth immediately after birth
• Name the child, preferably before registration
• Informants for Registration should be responsible persons who could give correct personal information to avoid problems later
• Register death immediately after occurrence
• Informants should be responsible persons who could give correct personal information
• Avoid nick names or alias names in giving information both for the Birth and Death
• Insist on giving details to the Hospital where delivery occurs for registration and a copy of the Report forwarded to the Registration Authority
• For extracts give correct details and pay the required fees for copies and search fees
• Inform the mode by which you would like to receive the extract – through mail or in person or through messenger
• If it is through Messenger, give a specific written authorization to collect the extract
• Do not insist on recording “Cause of death” in the extract for death certificate, as it is not given, even though the Information is entered in the main register of deaths.
Whom to contact for deficiency of service:
Details Designation First complaint The Zonal sanitary Officers.
Second contact The Assistant Commissioners.
Third contact The City Health Officer.
It is national service to Register Birth / Death without omission
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9. PREVENTION OF FOOD ADULTERATION
Prevention of Food Adulteration
The City Health Officer of the Coimbatore Corporation and a team of Food
Inspectors are entrusted with the responsibility of enforcement of the “prevention of Food
Adulteration Act 1954” within the said Corporation limit. The trades/traders handling food
articlesd are also licensed
The City Health Officer is the Local (Health ) Authoity for the purpose of the PFA
act 1954 and the Food Inspectors are working under his control. The Local ( Health )
Authority and the Food Inspectors are collectively responsible for the effective enforcement
of the provisions of the above act. 1) Every application for issue of renewal of a licence, for manufacture, for sale, for
storage and for the distribution of articles of food or for any specified article of food or class
of articles of food shall be in Form A and sent to the Executive Authority.
2) The fees to be paid for the payment or renewal of a licence shall be as specified in the
table below Fresh licence Renewal
Rs. Rs.
1.Wholesale dealer and manufacturer 25 15
2.Retail dealer with annual turnover of 15 15
Rs.5,000/- and below
3.Retail dealer with annual turnover above 25 25
Rs. 5000 and below Rs.25000/-
4.Retail dealer with annual turnover of 25 25
Rs.25000/- and above
5.Hawkers 15 15
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3) A licence granted under this rule shall be valid for a financial year and shall
be renewed from financial year to financial year
The penalities for the violation of the act and rules vary from minimum
three months imprisonment with not less than Rs.500/-fine to a maximum of life
imprisonment with not less than Rs.5000 fine. Functions / Services / Enforcement
• Have a watch over the sale of food articles within the territory
• If there are complaints or suspicion take samples of the food and send it
to the laboratory for analysis • If found adulterated, prosecute the offender in a court of law and pursue,
so that it will act as a deterrent
• Issue licence for trades under the Act after verification and collection of
fees • Create awareness among people and traders
Response Time for Service / Grievance Redressal
Details Time Schedule
1. Issue of Application Form At Information Centre on all
working days on the spot
2. Receipt of application At Information Centre on all
with fees working days on the spot
3. Intimation to the applicant Within a week
regarding defects, if any
noticed in the application
4. After rectification of defects, Within 30 days from the receipt issue of notice / chalan for of application
remittance of fees
5. Issue of License 45 days
6. Belated remittance of fees 50 % Penalty
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Renewal of License
Issue of application form At Information centre on all working
days on the spot
Receipt of application / At Information Centre on the spot
remittance of fees
Renewal of license Within 45 days
Citizens Cooperation Solicited
• Traders should avoid selling adulterated food articles or articles which are
not safe for consumption, as a service to the people
• Traders may inform suspected adulterated food articles in circulation
• Traders to obtain Corporation license or renew license with-out fail at the
appropriate time paying the prescribed fee
• Insist on license card from the Authorities, if not issued within 45 days
• Citizens may report adulterated food stuff under circulation to Corporation
Authorities, as it may save a valuable life.
Whom to contact for deficiency of service Details Designation and timings First complaint Food Inspectors 10.00 AM to 5.45 PM Second Contact City Heath Officer 10.00 AM to 5.45 PM Third contact Commissioner 10.00 AM to 5.45 PM
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10. OTHER TRADES LICENSING These are normally called “Dangerous and offensive Trades” The
Corporation regulates and issues licenses for using any premises within the city for
running trades and installation of machineries therefore. The responsibility of
regulation and issue of license is entrusted with the following officials of the
Corporation.
1. Sanitary Inspector
2. Sanitary Officer
3. City Health Officer
The application form for running various trades along with the fees prescribed
in the schedule has to be submitted in the Zonal Office along with relevant
documents (i.e.) blue print, machineries installation permissions etc., The Sanitary
Inspector of the concerned area will give his inspection report and on the basis of the
inspection report, the traders will be issued with license to run the trade or license
will be refused by the City Health Officer.
Functions / Services
• Notify the trades, which need license together with the rate of license fees
• Field verification and issue of license / or renewed license
• Regulate trades by imposing appropriate conditions to avoid inconvenience
and nuisance to the general public
• Fixation of rate of license fee and collection including belated fees
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Response Time for Service /Grievance Redressal
Details Time Schedule
1. Issue of Application Form At Collection Centre on all
working days on the spot
2. Receipt of application with fees At Collection Centre on all
working days on the spot
3. Intimation to the applicant
regarding defects, if any Within a week
noticed in the application
4. After rectification of defects, Within 30 days from the receipt
issue of notice/chalan for of application
remittance of fees
5. Issue of License 45 Days
6. Belated remittance of fees 25% Penalty
Renewal of License
Issue of Application Form At Collection Centre on all
working days on the spot
Receipt of application/ remittance At Collection Centre on
of fees the spot
Renewal of license Within 45 days
Citizens Cooperation Solicited
• Avoid unauthorized running of trades or machineries without license
• Adhere to the license conditions scrupulously • Obtain licence / renewal of licence without omission and promptly
• Remit the fee dues promptly • Do not encroach footpaths, streets by show causing materials outside
the shop.
Whom to contact for Deficiency of Service
Details Designation and timings Initial complaint Sanitary Inspector - 10 A.M. to 5.45 P.M
Second contact Assistant Commissioner - 10 A.M. to 5.45 P.M
Third contact Commissioner - 10 A.M. to 5.45 P.M
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11. IMMUNISATION
This Corporation is playing an active role in Immunisation according to schedule
and in nation wide special drives for immunisation. The City Health Officer of the
corporation and his team of Doctors and Para – Medical staff are entrusted with the
responsibility for immunisation programme.
The national wide immunisation schedule is hereunder
Immunization to Children
1. BCG With in 15 days of child birth
2. ‘O” Dose Polio With in 15 days of child birth
a) DPT I Dose on 1 ½ months age of child with
Hepatitis ‘B’ I Dose I Dose Polio
b) DPT II Dose on 2 ½ months age of child with
Hepatitis ‘B’ II Dose II Dose Polio
3. DPT III Dose on 3 ½ months age of child
Hepatitis ‘B’ III Dose with III Dose Polio
4. Measles 10 months age of Child
5. T.T for AN mothers Two doses at an interval of one
month
One booster dose if the mother
have TT in her previous
pregnancy period, if this
pregnancy is within
2 years of 1st pregnancy. 6. D.T. for children in the age of 5 and 8 years 7. T.T. for children in 10
th year of birth
8. T.T for children at 16
th year of Birth
31
The above all immunization are done in all 20 UHPs in every Wednesday. No (area) outreach immunization from April 2008 onwards vaccination carrying out UHP only.
Function / Service
• Field survey and enumeration work by Para Medical staff.
• Regular immunization at designated places.
• Special nation wide programme in immunization
• Creating awareness among people for timely immunization Response Time for service / Grievance
Details Time Schedule Immunization to public Every Wednesday
Polio immunization Every Wednesday
How can citizens help?
Adhere to immunization schedule for your child contact municipal authorities in case
of any out break of dangerous disease.
Whom to contact for Service / Grievance redressal First compliant : Woman Medical officer of concerned
Health post Second compliant : City Health Officer CMC
2395156 Third compliant : Commissioner Corporation
2390261, 2390263
32
12. Dispensaries and Maternity Centre and
Urban Health Posts
There are 11 allopathic Dispensaries, 3 Ayurveda and 2 Siddha
Dispensaries and 20 Urban Health Posts and 2 Maternity Centre catering free
service to the poor. All these centres are managed by Medical officers and the
para medical staff. They are under the overall supervision of Corporation City
Health officer and Commissioner The Location of Corporation Dispensaries
1. Cross Cut Road, Gandhipuram. 2. Ramalingam Colony. 3. MT P Road Dispensary 4. Devangapattai Mecricar Road 5. D. B Road 6. Thirumal Street. 7. Selvapuram 8. Kempatty Colony 9. Ramanathapuram
10. Pappanaicken Palayam 11. Puliakulam
Aurveda Dispensaries
1. Singanallur 2. Kattoor 3. Pappanicken palayam
Sidha Dispensaries
1. Kempatty Colony 2. Thiagaraya New Street
In all the above dispensaries minor ailments are treated with qualified
Medical Officers and para medical staff. Medicines are supplied to the needy
patients free of cost In these Dispensaries free. T .B check – up and free medicines are
issued. The sputum test is also done free of charge.
Leprosy Eradication is done in these centres by identifying affected person
and free course of medicine supplied to these patients.
Public Health Lab The laboratory is run by this corporation at Seethalakshmi urban health
post. Sputum, Blood, Urine, Seminal analysis are carried out free of charge. ECG
Machine is put in service in the laboratory. ECG is taken for patients on a
minimum fees of Rs.40/- per test.
33
S.No Name of the UHP Location
1 C T M Home X cut road, Gandhipuram
Sreenivasapuram
2 JRM Centre Jail road, Near park gate,
3 Raja Street Town Hall, Near Car Parking
4 K K Pudur 6th Street Extn. Saibaba Colony, KK
Puthur
5 S N Palayam Gokulam Colony, S. N Palayam
6 Telugupalayam Mani Road, Telugupalayam
7 Selvapuram Perur Main Road, Selvapuram
8 V V M Home Vysial Street, VVM Home
9 Pattunool Pattunool kara Lane, Sukurvarpet
10 Ganapathy Raja Street, Ganapathy
11 S L M Home Krishsamy Road
12 M M Home Ramaligam colony
13 Rathinapurai Rathinapuri
14 Peelamedu Pioneer Mill Road, Peelamedu
15 Sowripalayam Sowripalayam
16 Uppilipalayam Varatharajapuram Main Road
Upplipalayam
17 Singanallur Trichy Road , Vasanthamill, Singanallur
18 R N Puram Sungam, Ramanathapuram
19 Nanjuindapuram Nanjuindapuram Main Road
20 R K Bai Home Gandhi Park
Maternity Centre
1. Jayasimmapuram
2. Lawly Road
In all the above centres free A.N. check up is done on all Tuesdays and
immunisation is done on all Wednesday. In Six Centres (SLM, MM Home, RK Bai,
CTM Home, Singanallur + VVM Home) are attached with operation theaters in
which tubectomy operation ic done.
In all the above centres 1. IUD insertions are done free of charge. Oral pills
and nirodh are issued on all week days . The following UHPS are having facility of
ultra sonogram check up ( SLM, CTM, Ganapathy, VVM Home & M M Home ).
Deliveries are conducted in SLM Home, RK Bai, VVM Home, MM Home,
JRM, Najundapuram, Ramanathapuram, Singanallur. Selvapuram and PN centre.
The field staff and Medical Officer are educating public on personal
Hygiene, family welfare and other Health activities.
34
Reponse time for service / grievance
1. Service Maternity Round 24 Hrs
2. Dispensary 7AM to 11AM 3 PM to 5 PM Except Sunday and
Govt. Holidays
3. Advise on Family welfare On all working days
except Sundays. Prevention of Parent to Child Transmission of AIDS An Investigation and counselling department is run by this Corporation with the aid
of TNSACS Chennai. A Counsellor is posted to counsel the AN mother
visiting UHPs and Blood test is done for all A N mothers to screening for AIDS in
the following UHPs
1. Singanallur UHP
2. C T M Home
3. S L M Home
4. R K Bai Home
5. V V M Home
The AN mothers are given proper advice on preventing parent to child
transmission of AIDS.
Whom to Contact
Details Designation and timings
First Complaint Medical Officer/
Women Medical Officer
Second Contact City Health Officer Ph : 2395156
Third Contact Commissioner Ph : 2396026
35
13. TOWN PLANNING The Executive Engineer (Planning) is entrusted with the responsibility of Town
Planning activities. This branch looks after regulation of building activities, layouts
and planning permission. The planning permission is granted by composite Local
Planning Authority headed by the District Collector and the Building permission is
granted by the Commissioner. Organisation Structure
Commissioner
Town Planning Officer / Executive Engineer (Planning)
Assistant Town Planning Officers North, South, East, West
or Assistant Executive Under the control of Engineer (Planning) Assistant Commissioner
J.E. / A.E. (Planning), (North, South, East, West)
Town Surveyor Zonal Level
Assistant Commissioner
Assistant Town Planning Officer / Assistant Executive Engineer (Planning)
J.E./A.E. (Planning), Town Surveyor
36
How to Apply Permissions / Licences related to Town Planning applications
have to be presented in the service centres of Four Zonal
Offices. The AE/JE (Planning), ATPO/AEE (Planning), Town
Surveyor, EE (Planning) will scrutinize applications before the
approval of Commissioner / Assistant Commissioners as the
case may be. List of Documents to be attached for Building Permission :
1. Prescribed application
2. Ownership Proof
3. FMB & Other Survey Records
4. Plan (Site Plan, Plan of proposed project, Section,
Elevation, Scheme extracts, Topo Sketch) to be
prepared by licenced building Surveyors.
5. Property Tax Receipt.
6. Fees
7. Stability Certificate wherever applicable.
List of Documents to be attached for Layout proposal 1. Prescribed application 2. Ownership Proof 3. FMB & Other Survey Records 4. Certificate obtained from Thasildar regarding
a) Land acquisition act b) Land reforms act c) Urban Land Ceiling act d) That the land is not affected by flood e) That no poromboke land is included.
5. Encumberance Certificate for 13 years.
37
6. Site Plan, Topo sketch and scheme extract. 7. Plan of the proposed Project. 8. Fees. Functions / Services N Granting permission for construction or alteration of build-
ing.
N Layout / sub division plan approval. lN Action against unauthorized constructions, violation and
encroachments. N Preparation of master plan and other development plans
and its enforcement. Response Time for Service / Grievance Redressal
Approval of Building Plan and issue of Building License
S. No Details Time Schedule
1. Issue of application forms / At the information Centre
Remittance of fees. on all working days -
at once.
2. Issue of acknowledgement At the information centre
at once.
3. Intimation to the applicant on Within a week rectification of defects noticed
in the application
4. Suggestions to the applicant for Within a week
rectification of defects
5. After rectification of defects, Within a week issue of notice/chalan for
remittance of fees for
building license.
38
6. Issue of Building Licence : 1. Upto an extent of 200 Sq.m 15 days 2. Above 200 sq.m. (on receipt 15 days of approval of the Local
Planning Authority)
7. Application for renewal of At information centre at
building license once
8. Renewal of building license 7 days
9. Plot Sub-Division approval 30 days
10. Layout approval 30 days
11. License to Licensed Surveyors 30 days
12. Identification and report of
Dangerous structures 30 days
13. Removal of encroachment in
Roads and Corporation properties. 15 days How citizens can help N Co-operation with enforcement staff N No unauthorized construction or addition / alteration in the
premises.
N Start construction only after getting an approved plan. N Do not buy plots for construction in unapproved layouts. N Layout Developers to hand over Road, drains and other
infrastructure to the Corporation after completion and be-
fore selling plots. N Follow the building Rules, Development control Rules and
other regulations.
39
N Report illegal constructions, dangerous constructions. N Avoid encroachments on public property and ensure foot
paths are clear.
Whom to contact for service deficiency
Details Designation Timings
First Contact Assistant Commissioner
(North, South, East, West)
94437 – 99207 (East) 10.00 AM to 12.00
Noon - 94437 – 99203 (West) All working days 94437 – 99221 (North) 94437 – 99211 (South)
Second Contact Town Planning Officer /
Executive Engineer Planning.
10.00 AM to 12.00 Noon -
Main Office – 94437 99203,
All working days
Third Contact Commissioner (Main Office) 10 AM to 12 Noon
0422 – 2396026 All working days.
40
14. OTHER BASIC AMENITIES
ROADS, STREET LIGHTS
Roads
The City Engineer and his team of officers are entrusted with the responsibility of maintaining roads belonging to Corporation within the Corporation limit.
The Coimbatore Corporation is maintaining Street
lights and Roads with in the City limit. The Corporation is maintaining
70.km length of Concrete roads, 904.50km. of B.T. surface roads and 165 km of Metal roads and also 10.50km of Earthen roads. Moreover, the National Highway department is maintaining 34.80km of B.T. surface roads and the State Highways department is maintaining 36.92 km. of B.T. surface roads in side the Corporation limit.
In all four zones there are 29,242 numbers of Sodium
vapour lamps 28high mast sodium vapour lamps, energy saver lights 2X 24 w-577 numbers and energy saver lights 5X24 W-191 numbers have been installed, which are located on important roads, Road Junctions and flyovers. The maintenance of the street lights has been privatised.
Functions / services N Construction and maintenance of roads, culverts, bridges,
storm water drains.
N Repairs to potholes and bad patches N Resurfacing the roads N Widening and improvement of existing roads N Repairs and maintenance of foot paths N Maintenance of streets including street lights
41
N Provision of parking facilities N Permitting display of advertisements N Maintenance of traffic islands N Maintenace of side drains, avenue trees, N Flood control measures to reduce damage
Response time for service / Grievance redressal
S. Time
No. Details Schedule
1. Restoration of damages caused to 3 days
roads due to natural calamities
2. Filling of potholes in the roads 10 days
3. Road cutting permission 7 days
4. Patch work on roads 30 days
42
5. Removal of encroachments 3 days
causing hindrance to traffic
6. Replacing of missing manhole 3 days
lids on the drains
7. Removal of debris and construction 1 week
materials on road sides by the owner
of the building
8. If not removed by the owner, removal 1 Week
by Corporation on collection of expenses
9. Rectification of water stagnation 24 Hours
10. Repair of drainage blockage Emergency 24 Hours
Normal 3 days
Street lights
1. Repairs to Non-burning of street lights
at main roads / streets 2 days
2. Repairs of street lights at inner street 3 days Citizen’s cooperation solicited N Do not damages the roads for public functions. Adhere
to guidelines prescribed therefore N Do not dump debris and garbage in street margins N Avoid encroaching roads / streets N Avoid cutting roads without permission N Do not allow house hold waste water to flow on the streets N Do not throw garbage into drains N Do not connect sewer lines to public drains
43
N Report water stagnations, missing manhole lids, damaged
lights and light poles
N Maintain avenue trees in front of premises Whom to contact for service deficiency
Details Designation and timings
First Complaint Junior Engineer /Assistant Engineer
Second Contact Assistant Executive Engineer - North Cell : 9442104107 Assistant Executive Engineer - South Cell : 9442104113 Assistant Executive Engineer - East Cell : 9443799243 Assistant Executive Engineer - West Cell : 9442104120
Third Contact Executive Engineer – West
Cell : 9443799214 Executive Engineer – East Cell : 94437 99212
44
15. REVENUE RESOURCES
Property Tax Property Tax is a major revenue source for the Corporation.
There are 222344. (No.) property Tax assessments and the
annual demand is Rs.73.64 Crores The Corporation has been divided in to four zones. For
property tax, Professional Tax, Water Charges and non-tax
items separate sections are functioning. Each zone is headed
by Assistant Commissioner with the assistance of Assistant
Revenue Officer, Administrative Officer, Superintendent, Bill
Collectors and Junior Assistants. They have been given
responsibilities of assessing tax and non-tax items for
augmenting more revenue to corporation. The rate of taxation in the corporation and the added
areas are given below:
S. Area General Education Library
No. Tax Tax Cess
1. Old Municipal Area 15.5% 2.5% 10% of
General Tax
2. Singanallur Municipal Area 12.5% 2.5% 10% of
General Tax
3. Kumarapalayam Panchayat 10.00% 2.5% 10% of
General Tax
4. Rural Areas 8.5% 2.5% 10% of
General Tax
5. Telungupalayam Panchayat 7.5% 2.5% 10% of
General Tax
45
The Corporation Council in its resolution No.1615
dt.7.2.91 has implemented penalty provision for the buildings
constructed in unapproved layouts, unauthorized
constructions without approved building plan and also
deviated constructed portion from the approved plan with
effect from 1.4.91. It is levied on half-year basis with the
property tax at Rs.50/- per 100 sq ft and part there of and the
same is revised with effect from 01.04.2005 Rs.25/-per 100
sq ft and part there of upto 3000 sqft and above 3000 sqft
Rs.50/- per 100 sq ft and part there of the unauthorized and
unapproved constructions. Asper the council resolution no Dated Functions / Services N Determining rate of Tax and dividing Zones for the pur-
pose
N Assessment of Tax on all new constructions and
additional tax for additional constructions. Ensuring filling
up of Self Assessment Returns by owners N Collection of Tax N Transfer of Title to properties Response time for service / Grievance redressal
Sl.
No. Details Time Schedule
A. Assessment of Property Tax :
1. Information regarding the At information Centre on the
assessment of Property Tax spot
2. Issue of acknowledgement for At information Centre on the
self assessment return spot
3. Application for inclusion in the At information Centre on the
assessment register spot
4. Assessment Order for new and 30 days
improvement to the existing
Building
46
B. Name Transfer
Issue of form / acknowledgment At information Centre
on the spot
Issue of Orders 20 days
A. & B. Issue of Certified Copies
1. Receipt of Forms and issue of On the spot at information
acknowledgment counter
2. Receipt of fees At information centre
on the spot
3. Issue of copies 7 days
C. Settling tax complaints 15 days
(Note : If any facility had been
made on line the information may be furnished here suitably altering the details and
time schedule
D. Vacancy remission 30 days
Citizens cooperation solicited N Report new / additional constructions promptly and file
self assessment returns by fully furnishing the required
infor-mation N Pay Tax promptly without leaving any arrears. N Insist on getting receipt for payment N Avoid paying tax in installments
47
Whom to contact for service / complaint
Details Designation with phone no
First Complaint Special Revenue Inspector
Second Contact Assistant Revenue Officer / Administrative Officer
Third Contact Assistant Commissioner (if deficiency persists) East – 2577056
West – 2551700 South – 2215618 North – 2213133
Deputy Commissioner 2382690
For profession tax and other revenue sources also, any
information required may be obtained from the same offices.
Similarly, any delay or service deficiency can also be
complained to the same officers
48
16. OTHER SERVICES
Swarna Jayanthi Sahari Rozgar Yojana The objectives of the scheme, implemented by the
Corporation are : 1. Providing self-employment opportunity to the people living
below poverty line 2. Providing financial assistance for the economic
development of women and children Groups in urban
areas below poverty line 3. Imparting training to those who are selected and
interested in self-employment 4. Engaging the public living below poverty line for the works
taken in urban areas under Wage Employment
programme. 5. Providing revolving fund at the rate of 1000 per member
to the Thrift and Credit Society members on completion of
one year from the formation of the society. Maximum
amount 25 thousand per Thrift and Credit Society. 6. Development of community infrastructure and
strengthening of community development society. The
people below poverty line may submit applications to the
Corporation and the applications shall be scrutinized with
reference to the list of people below poverty line and the
eligible persons shall be recommended for financial
assistance by banks.
49
S.
No. Details Time Schedule
1. Issue of application form In the information counter –
on the spot
2. Receipt of filled in application In the information counter –
on the spot
3. a. Task Force Committee Meeting On every 28 of the month
b. Sending of applications to bank 5 days after Task Force
Committee Meeting
4. Imparting training to
eligible candidates 30 Days
Whom to contact for service deficiency
Details Designation and timings
First Complaint Medical Officers 10 a.m. to
Second Contact Assistant Commissioners 6 p.m.
Third Contact City Health Officer
50
17. RAIN WATER HARVESTING
Rain water Harvesting
Rain water Harvesting is collection of rain water for drinking
and other purposes. Why should Rain water be harvested or saved N To meet water demand for domestic use N To raise the ground water level N To improve the quality of ground water N To prevent infiltration of sea water in nearby areas of sea
shore. Method of harvesting Rain Water N Rain water can be harvested by two methods. N Rooftop harvesting N Surface run off harvesting N Rain water from roof top can be straight away let into
wells / Borewells N Rain water in the open spaces can be collected adopting
various rain water harvesting methods Collecting Rain water from the terrace of the Buildings a) Collecting through well b) Collecting through borewell To harvest Rain water in open space a) Percolation / Recharge pit b) Percolation / Recharge pit with bore c) Recharge trench d) Recharge well
51
Harvesting of Rain water from thatched and tiled house N Rain water from the thatched and tiled houses are collected
through gutters in a small pit used as filter N Rain water can be collected on the thatched roof by using
polythene sheets N Rain water collected through filter can be stored in a tank or
existing sump N Approximately it costs Rs. 800 to Rs. 1000 (Excluding stor-age
tank) lN Rain water from the roof top collected through gutter can be
stored directly in tanks for domestic use. However, bleaching
powder is to be added now and then for ensur-ing the quality of
water.
Whom to contact for service deficiency
Details Designation and timings
For Demonstration Assistant Executive Engineer (Schemes)
For Installation Phone : 9443799214 –
10.a.m. to 6.p.m on all working days
52
18. E-Governance
N In this Corporation data relating to property tax, water
charges and non-tax items have been computerized
N Property tax, Water Charges and Non-Tax items are col-
lected through Computerised Service Centers / selected
banks. N Computerised Service Centres are functioning on all
work-ing days from 10.00 A.M. to 5.P.M. so as to enable
the public to remit the tax directly in the Corporation. N Public can ascertain the details of Property tax dues etc.,
from the Computerised Service Centers during the work-
ing hours. N Birth & Death certificates are issued through computer
ser-vice centers.
N Facility to register the complaints of the public through
phone.
Web site N Public can get general information of the Corporation N Public can have the details of all activities of Corporation
through the WEBSITE
WEBSITE : www.coimbatore-corporation.com E-
Mail ID : [email protected]
53
Whom to contact for service deficiency
Details of various applications / forms issued at Infor-
mation Centre
Sl. Application
No. Details fee
1. Application for Water Supply HSC Rs.25/-
2. Application for Underground
Drainage Connection Rs.25/-
3. Application for approval of Building Plan Rs.75/-
4. 1) Application for trade licences Rs. 5/-
2) Application for licence under prevention
of Food Adulteration Act Rs.5/-
5. 1) Application for Birth Certificate Rs.12/-
2) Application for Death Certificate Rs.12/-
6. Property tax self assessment return /
name transfer application Rs.10/-
7. Application for assessment of Property tax Rs.10/-
8. Property Tax appeal form Rs.10/-
9. Form for acquiring property tax extract Rs.10/-
10. Form for acquiring additional copies of
approved building plan Rs. 2/-
11. Form for acquiring duplicate books of
property/water charges/non-tax/profession tax Rs.10/-
54
19. OTHER INSTITUTIONS AND SERVICE
Sl.
No. Type of Institution Nature of service
1. Library / Reading Room —
2. Sevai Maiyam Staff attending holiday duties will register complaints of public through phone calls and redress them by taking appropriate
action. (Ph. No.2302323)
55
20. Name and Telephone Nos., of Mayor,
Deputy Mayor and Councillors
Thiru R. Venkatachalam, Worhsipful Mayor Ph. 2395884, 2398702 (O) Ph. 2555932 (R ), Cell: 9442266111
Thiru N. Karthik, Deputy Mayor Ph. 2398686 (O) Ph. 2571882 (R ), Cell: 9443754100
(A) Details of elected Chairperson, Vice-Chairperson and Councillors
or members
Phone No.
S.No
Ward No.
Name of the Councilor and
position Party
Mobile Resi STD 0422
E mail
1 1 Thiru. K. Chandrasekaran AIADMK 9363152425 9442501801
2 2 Tmt. D. Jothimani AIADMK 9442920610 9442501802
3 3 Thiru. C. Padmanaban. Chairman North zone
CPI(M) 9443799223 9443481844
2573414
4 4 Tmt. P. Shobana INC 9443373670 9442501804
5 5 Tmt. Y. Velumani DMK 9442501805 2271341
6 6 Thiru. S.M. Samy Chairman,East zone
DMK 9842216637 9443799226
2576637
7 7 Tmt. M. Kanagamani CPI(M) 9344638794 9442501807
2572566
8 8 Thiru. R. Ramasamy Chairtman, Works Committee
INC 9894499984 2311790
9 9 Tmt. S. Rajamani CPI(I) 9442501809 2596165
10 10 Thiru. P. Dhanaraj DMK 9843036426 9442501810
11 11 Thiru. M. Krishnamoorthy INC 9842013025 9442501811
12 12 Thiru. N. K. Ashok kumar INDI 9363222666 9442501812
56
13 13 Tmt. N. Janaki DMK 9894778199 9442501813
14 14 Thiru. R. Cheralathan DMK 9345191059 9442501814
15 15 Thiru. E. Ramamoorthy CPI(M) 9943015015 9442501815
2595886
16 16
Thiru. N. Karthik Deputy Mayor
DMK 9443819231 9443754100
17 17 Tmt. C. Sivakami CPI(M) 9894731936 9442501817
18 18 Tmt. U. Savithiri DMDK 9843636156 9442501818
6570523
19 19 Thiru. P. Balasubramanian INDI 9443477888 9442501819
6581390
20 20 Tmt. K. Hemalatha CPI(I) 9443721298 9442501820
2565550
21 21 Tmt. V. Kalaiarasi DMK 9345133497 9442501821
22 22 Tmt. T.R. Gomathy BJP 9443566366 9442501822
23 23 Thiru. R.S. Thirumurugam Leader, Ruling party
INC 9443232651 9442501823
24 24 Thiru. V.N. Udayakumar Leader, opposition party
DMK 9842537729 9442501824
25 25 Thiru. P. Pynthamil Chairman, South zone
DMK 9344666777 9443799225
26 26 Tmt. R. Amudha DMK 9363122564 9442501826
27 27 Tmt. S. Yamunadevi DMK 9442007506 9442501827
2234413
28 28 Thiru. K. Srinivasan INC 9944931028 9442501828
29 29 Tmt. R. Vijayalakshmi CPI(M) 9442241190 9442501829
2525320
57
30 30 Thiru. A. Nandhakumar Chairman,Tax & Finance Committee
DMK 9443332339 9443799231
2332339
31 31 Thiru. R.M. Sethuraman DMK 9842644025 9442501831
2527917
32 32 Thiru. R. Sivamurugesan DMK 9443137847 9442501832
2493077
33 33 Thiru. V.K.S.K. Senthil Kumar INC 9443722444 9442501833
34 34 Thiru. G. Mohankumar DMK 9363149486 9442501834
35 35 Thiru. N. Murugesan CPI(M) 9443821190 9442501835
36 36 Thiru. P. Krishnamoorthy Chairman, Town Planning Committee
DMK 9443998812 9443799227
37 37 Thiru. K. Sampathkumar INDI 9443768800 9442501837
38 38 Tmt. A. Amutharani INDI 9843232164 9442501838
39 39 Thiru. T.A. Abdul Nazar DMK 9345541877 9442501839
40 40 Thiru. V. I. Badhurudeen DMK 9363344337 9442501840
41 41 Thiru. G.T. Rajendran Member, Appointment Committee
DMK 9344719808
42 42 Thiru. P. Nachimuthu Chairman, Health Committee
DMK 9363144005 9443799228
2340011
43 43 Tmt. N. Tamilselvi Chairman, Accounts Committee
DMK 9994259787 9443799201
2396635
44 44 Thiru. P. Rajendraprabhu DMK 9443373307 9442501844
45 45 Thiru. K.A. Athinarayanan AIADMK 9345776156 9442501845
46 46 Thiru. N. Thangavelu MDMK 9363110913 9442501846
2306791
58
47 47 Thiru. V.K. Rajendran MDMK 9843399971 9442501847
2479410
48 48 Thiru. K. Selvaraj DMK 9443423339 9442501848
49 49 Thiru. V.P. Selvaraj Chairman, West zone
DMK 9843011588 9443799226
50 50 Tmt. N. Revathi INDI 9245113021 9442501850
51 51 Thiru. N. Sivakumar DMDK 9443213778 9442501851
2474898
52 52 Thiru. M. Nataraj AIADMK 9994619359 9442501852
53 53 Selvi. N. Kamalaveni INDI 9363147600 9442501853
2341761
54 54 Tmt. M. Meharneesa DMK 98656-26589 9442501854
55 55 Tmt. A. Subbulakshmi AIADMK 9842283631 9442501855
2349327
56 56 Thiru. N. Chinnadurai AIADMK 9363127333 9442501856
2349706
57 57 Thiru. M. S. Velmurugan INDI 9442735200 9442501857
58 58 Tmt. G. Jayanthi AIADMK 9842207780 9442501858
2438083
59 59 Thiru. R. Kalyanasundaram Chairman, Education Committee
CPI(I) 9443506614 9443799200
6533838
60 60 Tmt. Santhamani. A. INDI 9842249155 9442501860
2451643
61 61 Thiru. K. Purusothaman CPI(I) 9443044535 9442501861
2445354
62 62 Tmt. R. Gayathiri INC 9894951133 9442501862
63 63 Thiru. R. Venkatachalam Worshipful Mayor
INC 9363205146 9442266111
2555932
59
64 64 Tmt. H. Meharban AIADMK 9443387834 9442501864
65 65 Tmt. Asunthamary Jayaseelan DMK 9994749400 9442501865
66 66 Thiru. R. Kannadasan DMDK 9842217199 9442501866
2330454
67 67 Tmt. Meena loganathan DMK 9360331516 9442501867
2491550
68 68 Thiru. N. Murugesan CPI(M) 9245148010 9442501868
2521810
69 69 Thiru. R. Prabhakaran AIADMK 9842291277 9442501869
2521927
70 70 Thiru. P.V. Subramanian DMK 9363142042 9442501870
2331599
71 71 Thiru. P. Rajkumar AIADMK 9842211100 9442501871
2333724
72 72 Tmt. P. Santhakumari DMK 9443720346 9442501872
Phones Numbers of Zonal Chairmen
1 North Zone 94437-99223
2 West Zone 94437 99224
3 South Zone 94437 99225
4 East Zone 94437 99226
Phones Numbers of Chairmen of Corporation Standing Committees
1 Town Planning Committee 94437 99227
2 Public Health Committee 94437 99228
3 Finance and Taxation Committee 94437 99231
4 Educational Committee 94437 99200
5 Works Committee 98944-99984
Phones Number of Appointment Committee member
1 Appointment Committee member 94437 99230
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21. Telephone nos. of key officials of the
City Municipal Corporation Sl.No. Designation Telephone Numbers
Office Residence Cell
1 Commissioner 2396026 2543100 94437 99222 2 Deputy Commissioner 2382690 2552001 94437 77666 3 City Health Officer 2395156 2527907 94437 99202 4 City Engineer 2394376 — 94437 44445 5 Executive Engineer (East) 2399319 — 94437 99210 6 Executive Engineer (West) 2394376 — 94437 44445 7 Town Planning Officer 2390261 2540876 94437 99203 8 Asst. Commissioner (Accounts) 2390261 2498801 94437 99204 9 Accounts Officer (WS) 2390261 2545622 94437 99205
10 Corpn. Education Officer 2390366 2449883 94437 99229 11 Asst. Commissioner (Revenue) 2391847 — — 12 Public Relations Officer 2398786 2455355 94437 99220 13 Assistant Commissioner (E) 2572696 2311028 94437 99206 14 Assistant Commissioner (W) 2551700 2499422 94437 99207 15 Assistant Commissioner (N) 2213133 2449630 94437 99208 16 Assistant Commissioner (S) 2215618 2550706 9443799209 17 Asst. Executive Engineer (W) 2551700 94437 99210 18 Asst. Executive Engineer (E) 2572696 94437 99211 19 Asst. Executive Engineer (S) 2215618 94437 99213 20 Asst. Executive Engineer (N) 2213133 94437 99212 21 Asst. Executive Engr.(Scheme) 2394376 94437 99214 22 Asst. Engineer (M.S.R) 2511911 94437 99215 23 Asst. Engineer (H.L.R.) 2442236 94437 99216 24 Junior Engineer (L.L.R.) 2471009 94437 99217 25 Asst. Engineer, Singanallur (W.S.)2572696 94437 99218
26 Asst. Engineer, Sungam (W.S.) 2572696 94437 99219
27 Council Secretary 2395884 94437 99221 28 Zonal Sanitary Officer (S) 2215618 94437 99232 29 Zonal Sanitary Officer (W) 2551700 94437 99233 30 Zonal Sanitary Officer (N) 2213133 94437 99234 31 Zonal Sanitary Officer (E) 2572696 94437 99235 32 Asst. Town Planning Officer (E) 2572696 94437 99236 33 Asst. Town Planning Officer (N) 2213133 94437 99237 34 Asst. Town Planning Officer (S) 2215618 94437 99238
35 Asst. Town Planning Officer (W) 2551700 94437 99239
In case of persistent defaults, please contact: Commissioner of Municipal Administration, Chennai – 5 -
For Emergencies on service deficiencies, contact:
2390261, 2302323
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